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    AMITY BUSINESS SCHOOL

    MBA HR

    SOCIAL AND INDUSTRIAL PSYCHOLOGY

    DR JAIDEEP KAUR

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    MODULE II: Social Perception & identity

    Non-Veral !ommunication"

    #$eories of %ttriution"

    Impression ormation and ImpressionMana'ement(

    Self !oncept"

    Self-esteem" Self-Efficacy"

    Self-Monitorin' and Self-ocusin'(

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    !$annels

    Facial expression

    Body language

    Eye contact Gestures

    Postures

    Voice Appearance

    Touching eha!ior

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    ATT#$B%T$&'

    The process through (hich (e see) to

    identi*y the causes o* others eha!ior andso gain )no(ledge o* their stale traits

    and te+pera+ent,

    ,

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    #$eories

    .orrespondent $n*erence

    /ones and 0a!id 1-"

    /ones and 0a!is theory helps us understand the process o* +a)ing an

    internal attriution, 0escries ho( (e use in*or+ation o* others eha!ior as asis *or

    in*erring their stale traits,

    0egree o* choice $* a eha!ior is *reely chosen it is elie!ed to e due to

    internal dispositional5 *actors,

    'on co++on e**ects6 $* the other persons eha!ior has i+portantconse7uences *or oursel!es,

    8o( 9ocial desiraility eha!iors lo( in socialy desiraility not

    con*or+ing5 lead us to +a)e internal5 dispositional in*erences +ore than

    socially undesirale eha!iors,

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    ;elley theory o* .ausal Attriution

    s

    eha!ior can e oser!ed (ith si+ilar sti+ulus

    ut !aried situations 0istincti!eness 6 =o( the indi!idual responds to

    di**erent sti+uli

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    Bernard

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    )I%S %ND E..O.S IN %##.I)U#IONS

    Aug+enting @ discounting 6 oss

    The correspondence ias 6 situation !s,dispositions

    .ulture *actors 6 indi!idual !s, collecti!is+

    The actor oser!er e**ect6 The sel* ser!ing ias6 internal !s external

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    Application o* attriution theory

    Attriution and depression

    Attriution in (or)place 6 sexualharass+ent

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    $+pression *or+ation6 The process (e

    *ro+ i+pression o* others

    Asch experi+ent 6 central peripheral trait

    $+plicit personality theories 6 traits go

    hand in hand

    $+pression +anage+ent 9el* enhance+ent

    &thers enhance+ent

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    Types o* $dentityPersonal Identity indi!iduality personality5

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    Personal IdentitiesD Self-concept2Self-esteemD Intelli'ence

    D PersonalityD Moti*ationD Volition2Self-.e'ulationD Self-efficacy

    Social IdentitiesD Et$nic and2or .acial 3roupD irst Lan'ua'eD 3enderD Nationality2!ountry of Ori'inD Socioeconomic StatusD .eli'ion

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    Self comple4ity

    The less o* o!erlapping o* sel* concepts

    8ess stress

    Identity interference

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    Independent self:$n indi!idual culture

    people (ill de!elop independent sel* and

    +en ha!e independent sel* concept than

    (o+en,

    Interdependent self6 $n collecti!e culture

    people (ill de!elop interdependent sel*

    and (o+en ha!e interdependent sel*concept than +en,

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    Self in conte4t to 'ender

    5ustice et$ics6 oral issues are sol!ed

    (ith rationality and +en ha!e ustices

    ethics,

    !are et$ics6 oral issues are sol!ed y

    e+otional and (el*are o* others and

    (o+en ha!e care ethics,

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    Self esteem6 The o!erall attitude to(ardsonesel*,

    Self reference effect6 People orientation

    to(ards sti+uli that are associated (iththe sel*,

    Social comparison t$eory6 Festinger

    1"4,The theory suggested that peopleare highly in*or+ati!e to ha!e co+parison(ith others,

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    Self e*aluation maintenance model

    To percei!e positi!e sel* (e distance oursel!es

    *ro+ others (ho per*or+ etter than (e do on

    !alued di+ensions ut +o!e closer to others(ho per*or+ (orse,

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    )lac1 s$eep effect6 (hen +e+er o* the

    group eha!es in a (ay that threatens the

    !alue o* the group identity,

    In'ratiation6 The atte+pt to +a)e others

    li)e us y con!eying that (e li)e the+,

    Self monitorin'6 The process o*

    +onitoring y people o* their eha!ior in

    response to others,

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    Self as a tar'et of pre6udice

    Emotional conse7uences

    !o'niti*e conse7uences )e$a*ioral conse7uences