module 4: managing recipients
DESCRIPTION
Module 4: Managing Recipients. Video. Overview. Introduction to Exchange Recipients Creating, Deleting, and Modifying Users and Contacts Managing Mailboxes Managing Mail-Enabled Groups Discussion: Managing Recipients. Lesson: Introduction to Exchange Recipients. - PowerPoint PPT PresentationTRANSCRIPT
Module 4: Managing Recipients
Overview
Introduction to Exchange Recipients
Creating, Deleting, and Modifying Users and Contacts
Managing Mailboxes
Managing Mail-Enabled Groups
Discussion: Managing Recipients
Video
Lesson: Introduction to Exchange Recipients
What Are Exchange Recipients?
Active Directory Group Types and Scopes
Uses of the Exchange Task Wizard
What Are Exchange Recipients?
Group
User
Contact
Mailbox-Enabled
Mail-Enabled
Mail-Enabled
Mail-Enabled
E-mail address created
Displayed in address lists
Can send and receive e-mail
Can store e-mail on the Exchange server
E-mail address created
Displayed in address lists
Can send and receive e-mail
Can store e-mail on the Exchange server
E-mail address created
Displayed in address lists
Can receive e-mail at an external e-mail account
E-mail address created
Displayed in address lists
Can receive e-mail at an external e-mail account
E-mail address created
Displayed in address lists
E-mail forwarded to all members who have valid e-mail addresses defined in Active Directory
E-mail address created
Displayed in address lists
E-mail forwarded to all members who have valid e-mail addresses defined in Active Directory
Active Directory Group Types and Scopes
Security Group
Distribution Group
Domain Local Group
Global Group
Universal Group
Expansion Server
You should only mail-enable universal groups and not domain local or global groups if you have multiple domains in your environment
You should only mail-enable universal groups and not domain local or global groups if you have multiple domains in your environment
User
You can use the Exchange Task Wizard to:
Uses of Exchange Task Wizard
Create or delete a mailbox
Establish or delete an e-mail address
Move a mailbox
Hide or unhide group membership
Configure Exchange features
Remove Exchange attributes
Practice: Deciding Which Exchange Recipient Type and Scope to Use
Read the scenarios
Work in pairs or small groups on the solutions
Discuss your solutions with the class
Read the scenarios
Work in pairs or small groups on the solutions
Discuss your solutions with the class
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Lesson: Creating, Deleting, and Modifying Users and Contacts
How to Create a Mailbox
How to Delete Mailboxes
How to Create and Delete Mail-Enabled Users and Contacts
How to Modify Aliases and E-Mail Addresses for Recipients
How to Make Bulk Changes to Active Directory
How to Automate Mailbox Administration
How to Hide Mailboxes
How to Reconnect Mailboxes to Active Directory Accounts
Mailbox alias: Samsmith E-mail address: [email protected] alias: Samsmith E-mail address: [email protected]
To create a mailbox:To create a mailbox:
Open Active Directory Users and Computers
Browse to the OU that will contain the new user account
Use the context menu of the organizational unit to create the new user account, and verify that the Create an Exchange mailbox check box is selected
Open Active Directory Users and Computers
Browse to the OU that will contain the new user account
Use the context menu of the organizational unit to create the new user account, and verify that the Create an Exchange mailbox check box is selected
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How to Create a Mailbox
How to Delete Mailboxes
10 days 5 days
30 days
15 days20 days
Administrator
delete mailbox
To delete a mailbox:To delete a mailbox:
Open Active Directory Users and Computers
Locate the organizational unit that contains the user account associated with the mailbox
Locate the user account of the person whose mailbox you want to delete
Use the Exchange Task Wizard to delete the mailbox
Open Active Directory Users and Computers
Locate the organizational unit that contains the user account associated with the mailbox
Locate the user account of the person whose mailbox you want to delete
Use the Exchange Task Wizard to delete the mailbox
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Active Directory
Exchange ServerElapsed time
Default Mailbox Retention Period =
30 days
Default Mailbox Retention Period =
30 days
Practice: Creating and Deleting a Mailbox
Complete the procedures to practice creating and deleting a mailbox
Complete the procedures to practice creating and deleting a mailbox
How to Create and Delete Mail-Enabled Users and Contacts
To create a mail-enabled user:To create a mail-enabled user:
Open Active Directory Users and Computers
Locate the organizational unit that will contain the new user account
Use the context menu of the organizational unit to create the user account and verify that the Create an Exchange mailbox check box is not selected
Use Exchange Task Wizard to establish an e-mail address for the user object
Open Active Directory Users and Computers
Locate the organizational unit that will contain the new user account
Use the context menu of the organizational unit to create the user account and verify that the Create an Exchange mailbox check box is not selected
Use Exchange Task Wizard to establish an e-mail address for the user object
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To create a mail-enabled contact:To create a mail-enabled contact:
Open Active Directory Users and Computers
Use the context menu of the organizational unit to create the new contact object
Configure the alias and the e-mail address for the new contact
Open Active Directory Users and Computers
Use the context menu of the organizational unit to create the new contact object
Configure the alias and the e-mail address for the new contact
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Use Active Directory Users and Computers to remove the e-mail addresses from the user accounts or contacts when you no longer need to mail-enable the users and contacts
Use Active Directory Users and Computers to remove the e-mail addresses from the user accounts or contacts when you no longer need to mail-enable the users and contacts
How to Modify Aliases and E-Mail Addresses for Recipients
Samantha SmithFrom: [email protected]
To: [email protected] or
To: [email protected] Server
inbound
outbound
Practice
External User
Default address types:• Custom address • X.400 address• Microsoft Mail Address• SMTP address
Default address types:• Custom address • X.400 address• Microsoft Mail Address• SMTP address
• cc:Mail Address• Lotus Notes Address• Novell GroupWise address
Active Directory
Active Directory
How to Make Bulk Changes to Active Directory
import
export
CSVDE.exe
or
LDIFDE.exe
CSVDE.exe
or
LDIFDE.exe
filename.csvfilename.ldffilename.csvfilename.ldf
How to Automate Mailbox Administration
Programming technologies:Programming technologies:
ActiveX Data Objects
Active Directory Service Interface
Collaboration Data Objects
Exchange OLE DB provider
LDAP
Store events
World Wide Web Distributed Authoring and Versioning
Exchange 2000 Server Web forms
Windows Management Instrumentation
ActiveX Data Objects
Active Directory Service Interface
Collaboration Data Objects
Exchange OLE DB provider
LDAP
Store events
World Wide Web Distributed Authoring and Versioning
Exchange 2000 Server Web forms
Windows Management Instrumentation
CreateMBX.vbs
Practice
How to Hide Mailboxes
To hide a mailbox:To hide a mailbox:
Open Active Directory Users and Computers
Open the Properties dialog box for the user account
On the Exchange Advanced tab, select the Hide from Exchange Address Lists check box
Open Active Directory Users and Computers
Open the Properties dialog box for the user account
On the Exchange Advanced tab, select the Hide from Exchange Address Lists check box
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When a mailbox is hidden, it can still receive messages addressed to it if the message sender uses its SMTP e-mail address or any other foreign addressWhen a mailbox is hidden, it can still receive messages addressed to it if the message sender uses its SMTP e-mail address or any other foreign address
Practice
How to Reconnect Mailboxes to Active Directory Accounts
To reconnect a mailbox to an existing account:To reconnect a mailbox to an existing account:
Open Exchange System Manager
Locate the mailbox store that contains the deleted mailbox
Right-click the disconnected mailbox object and then click Reconnect
Select the appropriate user account
Open Exchange System Manager
Locate the mailbox store that contains the deleted mailbox
Right-click the disconnected mailbox object and then click Reconnect
Select the appropriate user account
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To reconnect a mailbox to a new account:To reconnect a mailbox to a new account:
Open Active Directory Users and Computers and create the user object
Clear the Create an Exchange Mailbox check box
Use Exchange System Manager to connect the new user account to a disconnected mailbox
Open Active Directory Users and Computers and create the user object
Clear the Create an Exchange Mailbox check box
Use Exchange System Manager to connect the new user account to a disconnected mailbox
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Exchange Server
Active Directory
Practice
Lesson: Managing Mailboxes
How to Configure Storage Limits
How to Configure Send on Behalf and Send As Permissions
How to Manage Permissions to Mailboxes
How to Move Mailboxes
How to Configure a Forwarding Address
How to Configure Storage Limits
UserExchange Server
15,000 KB 10,000 KB
To set storage limits for a specific user:To set storage limits for a specific user:
Open Active Directory Users and Computers
Open the Properties dialog box for the user account that you want to configure
Clear the Use mailbox store default check box on the Limits tab
Configure the appropriate options
Open Active Directory Users and Computers
Open the Properties dialog box for the user account that you want to configure
Clear the Use mailbox store default check box on the Limits tab
Configure the appropriate options
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44Practice
Mailbox Storage LimitMailbox Storage Limit
Issue warning at: 20,000 KBProhibit send at: 25,000 KBProhibit send and receive at: 30,000 KB
User A
User BFrom:
User A on behalf of User BFrom:
How to Configure Send on Behalf and Send As Permissions
To configure Send on Behalf permissions:To configure Send on Behalf permissions:
Open Active Directory Users and Computers
Open the Properties dialog box for the user account of the person whose sending privileges you want to delegate
On the Exchange General tab, click Delivery Options
Add the name of the user whom you want to be able to send e-mail on behalf of the mailbox owner
Open Active Directory Users and Computers
Open the Properties dialog box for the user account of the person whose sending privileges you want to delegate
On the Exchange General tab, click Delivery Options
Add the name of the user whom you want to be able to send e-mail on behalf of the mailbox owner
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To configure Send As permissions:To configure Send As permissions:
Open Active Directory Users and Computers
Open the Properties dialog box for the user account for which you are granting permissions
Use the Security tab to add the name of the user whom you want to be able to send e-mail as the mailbox owner
Open Active Directory Users and Computers
Open the Properties dialog box for the user account for which you are granting permissions
Use the Security tab to add the name of the user whom you want to be able to send e-mail as the mailbox owner
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Practice
Send on Behalf permission on User BSend on Behalf permission on User B
Send As permission on User BSend As permission on User B
How to Manage Permissions to Mailboxes
To manage mailbox permissions:To manage mailbox permissions:
Open Active Directory Users and Computers
Open the Properties dialog box for the mailbox for which you want to grant or deny permissions
Use the Exchange Advanced tab to grant or deny the appropriate mailbox permissions
Open Active Directory Users and Computers
Open the Properties dialog box for the mailbox for which you want to grant or deny permissions
Use the Exchange Advanced tab to grant or deny the appropriate mailbox permissions
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As an administrator, you can configure mailbox properties to grant or deny users permission to an entire mailbox. However, you cannot delegate control of specific individual folders in a mailbox
As an administrator, you can configure mailbox properties to grant or deny users permission to an entire mailbox. However, you cannot delegate control of specific individual folders in a mailbox
Use Exmerge.exe when:Use Exmerge.exe when:
You must migrate users between different Exchange organizations
You must extract e-mail from a damaged mailbox store and import it back into an undamaged mailbox store
You must migrate users between different Exchange organizations
You must extract e-mail from a damaged mailbox store and import it back into an undamaged mailbox store
Use Exchange Task Wizard when:Use Exchange Task Wizard when:
How to Move Mailboxes
Practice
You have a small number of mailboxes to move
You must move mailboxes within the same Exchange organization
You have a small number of mailboxes to move
You must move mailboxes within the same Exchange organization
Exchange Server
How to Configure a Forwarding Address
To configure mail-forwarding:To configure mail-forwarding:
Open Active Directory Users and Computers
Open the Properties dialog box for the user account
On the Exchange General tab, configure the delivery options
Verify that forwarding is in effect
Open Active Directory Users and Computers
Open the Properties dialog box for the user account
On the Exchange General tab, configure the delivery options
Verify that forwarding is in effect
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Practice
You can configure Exchange to forward e-mail to a:You can configure Exchange to forward e-mail to a:
Mail-enabled contact
Mail-enabled user
Mailbox-enabled user
Lesson: Managing Mail-Enabled Groups
How to Create and Delete Mail-Enabled Groups
How to Create Query-Based Distribution Groups
How to Limit Access to Mail-Enabled Groups
How to Create and Delete Mail-Enabled Groups
To delete a mail-enabled group:To delete a mail-enabled group:
Open Active Directory Users and Computers
Locate the organizational unit that contains the group
Delete the group
Open Active Directory Users and Computers
Locate the organizational unit that contains the group
Delete the group
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When creating a mail-enabled group, designate an expansion server in the same domain as the domain local group or global group for membership resolution
SID
Deleting a mail-enabled group
Removes the group SID Removes permissions
granted to the group Keeps the user accounts that
were members of the group
To create a mail-enabled group:To create a mail-enabled group:
Open Active Directory Users and Computers
Locate the organizational unit that will contain the new group
Open the New Object – Group dialog box
Enter the group name, scope, and type
Select the Create an Exchange e-mail address check box
Open Active Directory Users and Computers
Locate the organizational unit that will contain the new group
Open the New Object – Group dialog box
Enter the group name, scope, and type
Select the Create an Exchange e-mail address check box
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4455
Query-basedDistribution
Group
How to Create Query-Based Distribution Groups
Active Directory
LDAP queryLDAP query
To create a query-based distribution group:To create a query-based distribution group:
Open Active Directory Users and Computers
Locate the OU that will contain the new query-based distribution group
Use the context menu of the OU to create a new query-based distribution group
Configure the filter to search Active Directory for objects that you want to make members of this group
Configure the advanced features to identify specific membership criteria
Open Active Directory Users and Computers
Locate the OU that will contain the new query-based distribution group
Use the context menu of the OU to create a new query-based distribution group
Configure the filter to search Active Directory for objects that you want to make members of this group
Configure the advanced features to identify specific membership criteria
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User
Disadvantages• Higher performance cost on server
resources• Can only be created in a native mode
topology for Exchange Server 2003
Disadvantages• Higher performance cost on server
resources• Can only be created in a native mode
topology for Exchange Server 2003
Advantages• Dynamic membership• Reduces administrative overhead
Advantages• Dynamic membership• Reduces administrative overhead
Practice: Creating Mail-Enabled Groups and Query-Based Distribution Groups
Complete the procedures to practice creating a mail-enabled group and a query-based distribution group
Complete the procedures to practice creating a mail-enabled group and a query-based distribution group
How to Limit Access to Mail-Enabled Groups
To hide a mail-enabled group:To hide a mail-enabled group:
Open Active Directory Users and Computers
Use the View menu to enable the Advanced Features
Open the Properties dialog box for the mail-enabled group
On the Exchange Advanced tab, select the Hide from Exchange Address lists check box
Open Active Directory Users and Computers
Use the View menu to enable the Advanced Features
Open the Properties dialog box for the mail-enabled group
On the Exchange Advanced tab, select the Hide from Exchange Address lists check box
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To restrict access to a mail-enabled group:To restrict access to a mail-enabled group:
Open Active Directory Users and Computers
In the Properties dialog box of the mail-enabled group, use the Exchange General tab to configure message restrictions for sending messages to the group
In the Properties dialog box of the group, use the Members tab to configure who will receive messages sent to the group
Open Active Directory Users and Computers
In the Properties dialog box of the mail-enabled group, use the Exchange General tab to configure message restrictions for sending messages to the group
In the Properties dialog box of the group, use the Members tab to configure who will receive messages sent to the group
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Users can still use the SMTP address of the mail-enabled group to send messages to the group
Only users with permissions can send messages to or receive messages from the mail-enabled group
Practice
Discussion: Managing Recipients
Read the scenarios
Determine possible solutions
Discuss your solutions with the class
Read the scenarios
Determine possible solutions
Discuss your solutions with the class
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