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  • 7/30/2019 Module 10 Server Management

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    Siebel 8.0 Essentials

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    Module 10: Server Management

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    Module Objectives

    To monitor the state of the enterprise, and individual serversand components within that enterprise

    To Perform administrative tasks on the enterprise, such as:

    Managing components

    Backing up and restoring the enterprise

    Setting logging options Submitting jobs

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    Server Administration

    After components have been enabled and their parametershave been defined, the following administration tasks are

    performed:

    Monitor the system

    Change component parameters or component states, preferably without

    shutting down the server

    Back up the system after making these changes Submit batch jobs for processing

    These tasks are done in the Administration Server

    Management screen

    A command-line interface is also available

    Useful for using scripts to interact with the enterprise

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    Server Groups

    Add servers to a Server Group using the command-line tool:

    change attribute groupname= for server

    Connect to all servers in the group simultaneously:

    srvrmgr /g /e enterprise /z

    /u /p

    Performing groupwide manipulations such as changing

    parameters:

    change parameter NotifyHandler=newHandler

    Changes the parameter for all servers in the server group

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    Monitor the Enterprise

    Enterprise can be monitored from the Administration Server

    Management screen Provides status icons for servers, components, jobs, tasks,

    sessions, and the enterprise

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    Monitor Sessions

    Session Monitor is used to monitor users logged in and their

    current activity

    Sessions are tasks running the associated Object Manager

    This is done from Administration Server Management > Sessions

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    Manage Component States

    Use the Administration Server Management > Servers screen to

    Manage components across the entire enterprise from the

    Manage components on a particular server from the

    Components may be paused, resumed, started

    up, or shut down

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    Component States

    Running: When the component is available and at least one

    component task is currently running

    Online: When the component is available but no component tasks

    are currently running

    Unavailable: When the component is unavailable and no

    component tasks are running

    Paused: When the component is online but is not accepting newtasks

    Shutting Down: When the server is shutting down; currently-

    running tasks will execute to completion, but no new tasks can be

    run

    Shutdown: When the server component is shut down

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    Change Component Parameters

    Change component parameters by changing the Value or Value

    on Restart

    Examine the Effective setting to see when the parameter

    change will become effective

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    Reconfigure Component Definitions

    Modifies component parameters without shutting down the

    server(s)

    Useful during site migrations or application updates

    Useful when changing multiple parameters and changes should all be

    performed at once

    For example, when changing both a user name and a password

    parameter, changing one at a time would lead toauthentication issues

    During reconfiguration:

    Tasks started before and during reconfiguration continue to run

    with the old parameters

    Tasks started after the reconfiguration is committed run with the

    new parameters

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    Reconfigure Component Definitions

    Navigate to the Administration

    Server Configuration >Enterprises screen

    Start Reconfiguration:

    Opens existing component

    parameters for modification

    Commit Reconfiguration:

    Commits the updated

    Component Definition

    All tasks started after the

    commit run with the new

    parameters

    Cancel Reconfiguration:

    Cancels the current

    reconfiguration; component

    definition remains unaltered

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    Back Up the Enterprise

    It is suggested to have a back up of the enterprise after

    making any configuration changes such as modifying

    component parameters

    Creates a backup copy of siebns.dat

    siebns.dat stores information about components, parameters,

    and servers

    May also be used for backup or migration purposes

    However, do not try to manually duplicate this file File is in use as long as Siebel Gateway Name Server is

    running

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    Restore the Enterprise

    Restore a previous enterprise configuration with these

    steps:

    1. Shut down the Siebel Gateway Name Server and the Siebel

    Server

    2. Replace the existing siebns.dat file with a working backup

    3. Start the Siebel Gateway Name Server and the SiebelServer

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    Server Event Logging

    Server events can be monitored by setting log levels

    Navigate to Administration - Server Configuration > Servers >Server Event Configuration

    Set the log level for each Siebel Server event of interest

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    Log Levels

    There are six available logging levels for server events:

    0: Fatal

    1: Errors

    2: Warnings

    3: Informational

    4: Details

    5: Diagnostic

    Higher log levels generate larger log files which may affect system

    performance, hence it is recommended practice to only use

    these levels when troubleshooting

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    Component Event Logging

    Use the Component Event Configuration view to set the log

    level of component event types

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    Examine Logs

    Each task creates a log of its execution

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    Examine Log Files

    View the log file on the Siebel Server

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    System Alerts

    System alerts collect information about the failure of tasks or

    unavailability of components, and send email alerts toadministrators

    Examples:

    A component fails to restart

    Critical system throughput thresholds are achieved

    Create additional alerts to notify additional individuals or to

    handle different types of alerts

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    Using System Alerts

    To configure a component to use these system alerts:

    Navigate to Administration Server Configuration > Servers >

    Components

    Select the component to be configured

    Specify the notification handler for that component

    It is one of the system alert profiles previously created

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    Submit Batch Jobs

    Navigate to Administration Server Management > Jobs

    Create a new job or copy an existing job

    Job templates as well as components are listed for new jobs

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    Submit Batch Jobs

    Specify job parameters

    Optionally, you can schedule the job to repeat at regular

    intervals or to run on a preferred server if it is available

    Submit the job

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    Manage Batch Jobs

    Cancel, pause (hold), or resume jobs from the Administration

    Server Management > Jobs screen

    Monitor the progress of the job from the Administration ServerManagement > Tasks screen

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    S M

    Module Highlights

    Monitor the state of the enterprise, servers, components, tasks,

    jobs, and sessions from the Administration - ServerManagement screen

    Managing different types of component states

    Change component parameters

    May require reconfiguring component definitions

    Back up the enterprise after changing configurations Set logging options and system alerts to monitor the system

    Submit and manage batch jobs