module 06 plan business analysis approach
TRANSCRIPT
Business Analysis
Knowledge Area of
Business Analysis Planning and Monitoring
Business Analysis Planning and Monitoring
One of 6 Knowledge Areas of BABOK
¤ Plan Business Analysis Approach
¤ Plan Stakeholder Engagement
¤ Plan Business Analysis Governance
¤ Plan Business Analysis Information Management
¤ Identify Business Analysis Performance Improvements
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Business Analysis Approach
… describe the overall method that will be followed
when performing business analysis work on a given initiative, how and when
tasks will be performed, and the deliverables that will be
produced.
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Plan Stakeholder Engagement
…to plan an approach for
establishing and
maintaining effective
working relationships with
the stakeholders.
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Plan Business Analysis Governance
…to define how decisions are made
about requirements and designs, including
reviews, change control, approvals, and
prioritization.
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Plan Business Analysis Information Management
… to develop an approach
for how business analysis
information will be stored
and accessed
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Identify Business Analysis Performance Improvements
… to assess business analysis work and to plan
to improve processes where required
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BA Approach and Stakeholders
Business Analysis Approach and StakeholderEngagement are usually performed with
every new case
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Business Analysis
Plan Business Analysis Approach
BA Approach
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Structuring the work ahead
- Not final plan but draft
- Work in Progress
- Helps to get “control” over the process
- Gives a rough idea of the work (time and cost) required
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Table of Content
Background
Definition of Scope
The overall approach
Deliverables
A plan of activities to be performed to produce the results consisting of
• Activities to be performed• Method, tools or techniques to apply• Time and order scheduling
Dependencies and limitations
Resources needed and budget
AcceptanceFebruary 16, 2017
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Background (the need)
Capture and gain common understanding of …
- What are the perceptions of the problem/need/opportunity?
- Why it is the problem?
- How it is affecting the business?
- What are the desired effects or value of a solution?
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Defining the Scope
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Defining the Scope
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The Need/Problem/Opportunity
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What kind of change
(need/problem/opportunity)
are we talking about?
Example of Change
A chemical plant is affected by a new regulation that requires elimination of a certain chemical from its production process.
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A government agency is affected by a law required them to show certain data to citizens
Example of Chagne
A company is seeing profit from online sales decreasing but no clear explanation is given.
→ Outdated products?
→ Trends?
→ Reputation?
→ UX?
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Example of Change
An app based company (such as Taxify) has its business in Estonia.
Opportunities have emerged to enter a new country (South Africa).
How?
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Business Analysis Approach
Adapt approach for how to get the results to the context of the issue
- The change
- Involved resources
- Standards and Methods
- Restrictions
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Predictive vs Adaptive
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MilestonesInitiate and Plan BA Work
Broad view of problem and needScopeApproach PlanToolsRisks, DependenciesResources
Analyze Current StateProcessesProduct/ServicesMetricsIT, Data & TechnologyProblem Analysis
Define Future StateFuture State DescriptionRisk AssessmentBenefit AnalysisChange StrategyGap Analysis
Assess & Select Solution
Financial AnalysisRisk AnalysisFeasibility Analysis
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Business Analysis Process
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Initiate & Plan BA
Work
Analyze Current
State
Define Future State
Assess and
Select Solution
Design Solution
Deliver Solution
Evaluate Solution
Business Analysis Activities
What activities needs to be performed to get the results required?
Example to model the current business processes
1. Identify relevant processes to model2. Review existing documentation such as existing models or
instructions3. Plan and hold workshops for modeling4. Create business process models5. Verify business process models with stakeholders6. Change and correct the business process models
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Planning the Activities
Consider
- Sequential dependency
- One-time versus iterations
- Availability of key resources
- Priority
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Dependencies and Limitations
Clarification and description of dependencies
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Clarification and description of limitations
Resources and budget
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Acceptance
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