Model of Supporting Office for Domestic Violence Survivors

Nguyen Van Anh – DirectorCenter for Studies and Applied Sciences in

Gender – Family – Women and Adolescents (CSAGA)

Introduction of CSAGA

CSAGA is a non-governmental, non-profit organization with extensive experience in gender equality promotion and the prevention of gender-based violenceWe are proud to have helped improving

Vietnamese women’s lives since 2001

Mission

Our mission is to promote the implementation of the rights of women and children affected by violence and discrimination in Vietnam using innovative approaches

Vision

By 2016, CSAGA will become a pioneering organization initiating social movements to promote the implementation of the rights of women and girls through creative psychological impact processes

AREAS OF WORK

Gender equality

Domestic violence

Human trafficking

Sexual minorities (lesbians)

Violence against children

Working Areas

Prevention Protection

Advocacy

IMPACT DIRECTIONS

Impact Directions

Supporting Office for DV Survivors

Oct 2012

Hotline

Clubs for Victims

Legal Aid

Livelihood

Medical Support

Trusted Address

Established since 2012 under the sponsor of UN Trust Fund

Counseling Hotline for DV Survivors

• Established in 1997 - This is the initial activity of Supporting Office for DV Survivors, merged from the current operation of CSAGA Center

• Received and handled problems related to domestic violence from the insiders

Counseling Hotline for DV Survivors

• We’ve received and consulted for thousands domestic violence survivors and perpetrator via counseling hotline as:

In 2012: 5,171 calls with 14,627 counseling minutes

In 2013: 3,208 calls with 1,1559 counseling minutes

Clubs for DV Survivors

• To create a safe environment for members to share their feelings and experiences, then they can find their confidence and support from community

Clubs for DV Survivors

• Conducting lots of activities to provide clubs’ members knowledge and skills to prevent and fight against violence

The 1st CLUB of Supporting Office

The karate class Drama performance “Inviting myself to hope”

Clubs for DV Survivors

Giving Loans for members of STAND-UP Club

Clubs for DV Survivors

“Women Sharing” Clubs have been applied in all CSAGA’s project sites 25 clubs are now

operating 37 clubs operated in 20

cities and provinces

Medical Support

• In 2002, CSAGA collaborated with Duc Giang Hospital to establish OSCC (One Stop Crisis Centre)

• OSCC has welcomed more than 1000 domestic violence survivors for during 07 years

Duc Giang Hospital

Legal Aid

• Cooperated with domestic lawyers, journalists, policy makers

• Support survivors and perpetrators of domestic violence of the law enforcement

Livelihood

• Under the sponsor of Atlantic Philanthropies, we’ve organized 09 training courses of making candles, oil and soups for 89 DV Survivors

Livelihood

• And created jobs for more than 20 DV survivors

Livelihood

• Cooperated with World Bank, established the Laundry mastered by DV survivors

Trusted Address

We now have more than 200 Trusted Address provided mental consulting, clothes and place to sleep for 1 night for domestic violence survivors and their children

Challenges

• Difficulties on raising fund to maintain Supporting Office

• The discrimination of community and the threat of perpetrators to survivors

• Human resources limited, lack of professional knowledge and skills to facilitate Supporting Office

Donors and Partners

• Supporting Office for DV Survivors has been supported by donors and partners in and outside Vietnam

Conclusion

• Supporting Office is practical, economical and easy-to-apply model for all cities and provinces all over Vietnam

• Each survivor needs to get comprehensive support: Shelter, legal aid, occupational support… It means they need support from the whole society