model curriculum · 2018-11-01 · version no. 1.0 version update date 04/07/2018 pre-requisites to...
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Central Sterile Service Department Assistant
Model Curriculum
Central Sterile Service Department Assistant
SECTOR: SUB-SECTOR: OCCUPATION:
REF ID: NSQF LEVEL:
Healthcare Allied Health & Paramedics Non Direct Care HSS/Q6202, v1.0
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Central Sterile Service Department Assistant
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Central Sterile Service Department Assistant
TABLE OF CONTENTS
1. Curriculum 1 2. Trainer Prerequisite 18 3. Annexure: Assessment Criteria 19
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Central Sterile Service Department Assistant 1
CSSD ASSISTANT CURRICULUM / SYLLABUS
This program is aimed at training candidates for the job of a “Central Sterile Service Department Assistant”, in the “Healthcare” Sector/Industry and aims at building the following key competencies amongst the learner
Program Name CSSD Assistant
Qualification Pack Name & Reference ID. ID
HSS/Q6202, version 1.0
Version No. 1.0 Version Update Date 04/07/2018
Pre-requisites to Training
Class 10th
Training Outcomes After completing this programme, participants will be able
to: Comprehend basic microbiology & infection control practices
related to central sterile service department.
Define the process of Cleaning, Disinfection, and packing instructions while handling medical & surgical devices.
Comprehend risks associated with handling & transportation of contaminated instruments & sterile instruments.
Employ and practise safe handling & disposal of biomedical waste generated in the healthcare organization.
Employ requirements of current guidelines & procedures while performing the duties & risks in case of non-compliance.
Demonstrate good communication, communicate accurately and appropriately in the role of CSSD Assistant.
Explain and practise the delivery of sterile equipments to various departments as per needs.
Discuss the merits of infection control and practices to maintain it.
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Central Sterile Service Department Assistant
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This course encompasses 11 out of 11 National Occupational Standards (NOS) of “Central Sterile Service Department Assistant” Qualification Pack issued by “Healthcare Sector Skill Council”.
Sr. No.
Module Key Learning Outcomes Equipment Required
1 Orientation to Central Sterile Service Department Assistant’s (CSSD) key functions Theory Duration (hh:mm) 20:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code Bridge Module
Describe the functions of Central Sterile Service Department Assistant
Assess needs of departments for sterilizations and cleaning activities and act accordingly
Develop skill in documentation and maintain proper registers related to CSSD function
Describe employees responsibilities e.g. punctuality, discipline, integrity, grievance redressal process
Describe process involved intake of articles
Describe process involved during delivery of articles
Handle sterile equipments.
Prepare complete surgical sets as per the requirement of the operating surgeons
Present a positive personal image.
Develop understanding of the quality assurance at CSSD
Develop skill in handling various machines and sterilizers of CSSD
Mock set-up for the CSSD department
2 Foundations of Anatomy Theory duration (hh:mm) 10:00 Practical Duration (hh:mm) 10:00 Corresponding NOS Code Bridge Module
Discuss the basic anatomical terminology:
o Osteology- Upper limb , clavicle, scapula, humerous, radius, ulna Lower limb , femur, hipbone, sacrum, tibia, fibula and the vertebral column
o Thorax – Intercostal space, pleura, bony thoracic cage, ribs sternum & thoracic vertebrae
o Lungs – Trachea, bronchial tree o Heart – Surface anatomy of heart,
chambers of the heart, valves of the heart and major blood vessels of heart, pericardium, and coronary arteries.
o Musculo-skeletal system – Muscles of thorax, muscles of upper limb (arm & fore arm) Flexor and extensor group of muscles (origin, insertion, action)
o Excretory system – Kidneys, ureters, bladder
Mannequin, demonstration kits for understanding the anatomy, instructional videos.
3 Foundations of physiology
Describe the basic physiology used 1. The Cell: o Cell Structure and functions of the
Participant handbooks
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Sr. No.
Module Key Learning Outcomes Equipment Required
Theory duration (hh:mm) 10:00 Practical Duration (hh:mm) 10:00 Corresponding NOS Code Bridge Module
various organelles. o Endocytosis and exocytosis o (Acid base balance and
disturbances of acid base balances (Alkalosis, Acidosis)
2. The Blood: o Composition of Blood, functions of
the blood and plasma proteins, classification and protein.
o Pathological and Physiological variation of the RBC.
o Function of Haemoglobin o Erythrocyte Sedimentation Rate. o Detailed description about WBC-
Total count (TC), Differential count (DC) and functions.
o Platelets – formation and normal level and functions
o Blood groups and Rh factor o Cardio-Vascular System o Physiology of the heart o Heart sounds o Cardiac cycle o Cardiac output. o Auscultatory areas. o Arterial pressures o blood pressure o Hypertension o Electro cardiogram (ECG) 3. Respiratory system: o Respiratory movements. o Definitions and Normal values of
Lung volumes and Lung capacities. 4. Excretory system: o Normal Urinary output o Micturition o Renal function tests o Renal disorders. 5. Reproductive system: o Formation of semen o Spermatogenesis. o Brief account of menstrual cycle. 6. Central Nervous system:
Functions of CSF. 7. Endocrine system: Functions of
the pituitary, thyroid, parathyroid, adrenal and pancreatic Hormones.
4 Principles of Disinfection Theory duration (hh:mm) 10:00 Practical Duration (hh:mm)
Explain the concept of disinfection
Discuss the types of disinfectants
Demonstrate safe work practices when performing manual disinfection
Explain the importance and application of labels preparation instructions
Comprehend the concept of
Sample of various disinfectants
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Sr. No.
Module Key Learning Outcomes Equipment Required
10:00 Corresponding NOS Code HSS/N6207, HSS/N6208
pasteurization
Ensure quality assurance while performing disinfection
Discuss the basic principles and practices of cleaning and disinfection, including manual, thermal and ultra-sonic cleaning
Explain the factors that impact outcomes of disinfection
5 Principles of Decontamination Theory duration (hh:mm) 10:00 Practical Duration (hh:mm) 10:00 Corresponding NOS Code HSS/N6211, HSS/N6212
Explain a brief note on cleaning, decontamination work area etc.
Define various cleaning tools
Discuss mechanical cleaning and various mechanical cleaners
Describe washer disinfectors
Explain cleaning chemicals and lubricants
Explain various types of detergents
Cleaning tools, various detergents.
6 Maintain Sterile Field Theory duration (hh:mm) 10:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code HSS/N6207
Follow standard infection control guidelines to reduce risk of infection
Discuss the factors that impact sterilization
Demonstrate PPE downing procedure with respect to infection Control
Employ knowledge of the factors influencing growth of micro-organisms
Comprehend basic knowledge of the transmission methods of pathogenic organisms
Explain the difference between sterile and the sterilization process
Illustrate possible hazards in the sterile environment
Explain factors affecting sterile field such as physical, positive pressure, air conditioning system etc.
Demonstrate basic knowledge on microbiology and methods by which contamination with microorganisms can be prevented
Explain the concept of sterilization & maintaining the sterile environment
Demonstrate safe working practices
Describe policies & procedures related to sterile department such Operation Theatres, CSSD
Personal Protective Equipment, HAZMAT Kit,
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Sr. No.
Module Key Learning Outcomes Equipment Required
Departments, Intensive Care Unit etc,
Maintain sterile field and monitor it constantly
Report personal and other staff about breaches of aseptic principles
Explain basic microbiology & its effect on sterilization
7 Handling, storage and maintenance of sterile stock Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 10:00
Corresponding NOS Code HSS/N6210, HSS/N6211, HSS/N6213
Demonstrate stocking of sterile devices
Select the appropriate packaging material
Select appropriate wrapping techniques
Ensure correct storage and stock management principles for sterile stock
Explain maintaining, packaging with integrity, labelling & batch control of sterile stock
Identify compromised stock & action to rectify it
Identify, remove and re-process or discard stock not complying with inventory control guidelines
Follow hand washing guidelines for handling sterile stock
Comply with relevant HSE and manual handling requirements
Comply with sterile stock rotation practices and shelf life
Discuss the importance of restricting access and minimise traffic in the sterile stock area to prevent contamination
Describe handling with caution during transport of sterile devices
Document per standard protocols
Maintain and monitor sterile stock constantly
Explain the requirement of compliance with quality management requirements
Complete sterile stock ordering/request documentation
Instrument sets, inventory cupboards
8 Inspect and pack items Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm)
Sort items according to type, size and density for appropriate packaging material and method
Inspect items for cleanliness, dryness and reprocess where required
Inspect items for functionality and completeness before packaging
Hand sanitizers, PPE, Hand washing techniques, Surgical instrument, Instrument checklist
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Central Sterile Service Department Assistant
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Sr. No.
Module Key Learning Outcomes Equipment Required
30:00 Corresponding NOS Code HSS/N6210, HSS/N6211, HSS/N6213
Determine how to use illuminated magnifier
Identify, report, remove and/or replace damaged/faulty items and items due for preventative maintenance
Select packaging materials and technique with reference to sterilisation mode
Assemble trays/rigid containers of instruments against check lists
Describe the mechanism of sorting instruments according to size, packaging etc.
Inspect instruments for all factors as per procedures
Segregate faulty items & action plan
Demonstrate instrument tray preparation
Comprehend & demonstrate quality assurance indicators to ensure sterilization process compliance
Explain regulatory requirements
Discuss the importance of documentation
Report in case of failures
Demonstrate recall process
9 Transportation sterile stock Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 10:00
Corresponding NOS Code HSS/N6207, HSS/N6208, HSS/N6209
Discuss the importance of preparation, filing and dispatching /distribute stock/impress orders to relevant destination or department
Explain the importance of follow organisational procedures when supplying non-routine/urgent orders
Clean and maintain trolleys and containers
Handle transport equipment in accordance with HSE and infection control guidelines
follow designated route and timetable for transporting sterile stock
Comply with transport protocols for sterile stock
Follow batch control identification procedures
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Central Sterile Service Department Assistant
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Sr. No.
Module Key Learning Outcomes Equipment Required
10 Care for instruments Theory Duration (hh:mm) 20:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code HSS/N6211, HSS/N6212
Apply standard operating procedures for care of instruments including surgical & non-surgical
Identify the right cleaning agent & method/procedure for cleaning
Inspect the functionality of instruments
Safe Practices while performing the cleaning
PPE requirement while performing the cleaning
Disassemble the instruments
Demonstrate the skill of transportation of equipment to the decontamination room
Identify faulty medical devices and report in line with relevant requirements, policies and procedures
Comprehend corrosion risk of debris retained on instruments with textured surfaces
Disassemble instruments for cleaning as required using correct dismantling techniques
Select enzymatic cleaners to soak instruments
Inspect instruments during and after processing in line
Inspect instruments with textured surfaces for retained debris
Inspect instruments for completeness and working function
Different types of instruments & cleaning brushes and cleaning agents
11 Maintenance of linen Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code HSS/N6208
Apply hygiene & infection control associated to linen
Identify, segregate, inspection & wrapping of theatre linen
Identify the correct methods for handling & transport of linen
Confirm quality compliances of the packed product
Demonstrate packaging skills for linen
Maintain stock of packed product
classify rejected linen for rework, rewash or condemning as required
Apply laundry linen coding systems
Theatre Linen of various types
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Central Sterile Service Department Assistant
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Sr. No.
Module Key Learning Outcomes Equipment Required
12 Disinfection of medical equipments Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code HSS/N6211, HSS/N6212
Explain the concept of Spaulding Classification
Explain the concept of thermal disinfection & chemical disinfection
Explain the cycle stages and physical parameters that influence disinfection outcomes
Describe efficacy of the disinfection process according to the killing effect on microorganisms
Identify & select the devices for disinfection
Select correct process for disinfection
Identify the appropriate temperature for moist heat high level disinfection
prepare, operate, load, configure and unload washer- decontaminators
Evaluate of safe working practise for disinfection & disinfection method
Discuss all procedures related to disinfection & washer disinfector
Describe documentation for process & any non –compliances
Discuss legal & regulatory requirements
Operate & load washer disinfectors
Washer disinfector, surgical instruments, enzymatic cleaners
13 Maintenance of medical equipments Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code HSS/N6209
Identify cleaning procedures as per equipment
Identify methods for safe handling of sharp instruments
Comprehend the concept of initial and manual mechanical procedures
Discuss the importance of ensuring work flows in one direction only, from dirty to clean to sterile
Describe guidelines requirements & Instruction for Use (IFU ) by manufactures
Explain safety instructions & PPE
Discuss the requirement & methods for Identification, segregation & transport of contaminated items
Demonstrate unidirectional flow & segregation of areas
Identify & select of right cleaning products for all types of devices & the process of cleaning
Discuss water quality testing & final solution requirements
Describe legal requirements for process & implications of negligence
Washer Disinfector, enzymatic cleaner, PPE
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Central Sterile Service Department Assistant
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Sr. No.
Module Key Learning Outcomes Equipment Required
14 Inventory Control Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code HSS/N6208
Apply Inventory stock maintenance
Explain the importance of keeping record of manufacturing and expiration dates
Comprehend loss of sterile items.
Describe the cycle of distribution of supplies
Discuss inventory replenishment and distribution systems
Identify, remove and re-process or discard stock not complying with inventory control guidelines
Modules on inventory management
15 Maintain interpersonal relationship with colleagues and others Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code HSS/N9615
Enhance appropriate & timely communication between inter and intra departments
Employ the importance of confidentiality & privacy
Describe the importance for ensuring fulfilment of commitments
Explain organization’s policies & procedures
Deal with cases of poor communication
Discuss the importance of effective communication
Associate yourself with other members of the healthcare team
Encourage a positive work friendly milieu.
Help your colleagues in the situation of crisis.
Empathize with the patient and his/her significant others
Case-studies
16 Maintain professional & medico-legal conduct Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 10:00 Corresponding NOS Code HSS/N9616
Comprehend the applicable rules & policies of organization
Apply code of conduct & demonstrate best practices
Explain own duties & responsibilities & effects of non-compliance
Maintain relationship with other departments & seek support if required
Reduce risks associated with quality & safety measures
Associated risks module
17 Maintain a safe, healthy and secure working environment Theory Duration (hh:mm) 20:00
Enhance awareness of the responsibilities to maintain health safety & security
Enhance awareness for performing basic first aid in case of emergencies
Identify hazards & hospital colour coding system
First Aid Kit, Colour coding diagrams, Infection control protocols, Personal Protective Equipments
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Central Sterile Service Department Assistant
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Sr. No.
Module Key Learning Outcomes Equipment Required
Practical Duration (hh:mm) 20:00 Corresponding NOS Code HSS/N9617
Demonstrate documentation related to safety & security
Identify the suspicious package or items
Follow the policy and rules of the organisation
Demonstrate the skills of infection control and use of Personal Protective Equipments (PPE)
18 Infection control policies & procedures Theory Duration 20:00 (hh:mm) Practical Duration (hh:mm) 10:00 Corresponding NOS Code HSS/N9617
Describe the importance of infection control and prevention and guiding others about it in accordance with healthcare team
Identify the factors which influence the outcome of an exposure to infection
List strategies for preventing transmission of pathogenic organisms
Manage spills
Ensure hand hygiene: infection control/exposure control/ PPE
Describe about Nosocomial Infection
Explain importance about incident reporting
Explain the concept of Healthy Living
Develop techniques of self-grooming and maintenance
Vaccinate against common infectious diseases: immunisation to reduce the health risks for self, patients.
Current Guidelines on Handling of biomedical wastes, Handwashing & Hand rub techniques, Spill kit
19 Introduction to Hospital Policies and Procedures Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 10:00 Corresponding NOS Code Bridge Module
Discuss about hospital policies and procedures of healthcare organization
Explain various hospital departments/diagnostic services available with HCO/services available and direct patient to accurate unit.
Exhibit appropriate use of related medical terminology in daily activities with colleagues, and work area
Discuss the leaving policies of patient such as LAMA (Leave Against Medical Advice etc.)
Sample standard hospital protocols
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Central Sterile Service Department Assistant
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Sr. No.
Module Key Learning Outcomes Equipment Required
20 Quality Assurance in CSSD department Theory Duration (hh:mm) 20:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code Bridge Module
Explain the importance quality assurance and quality control
Explain quality in central service department
Describe components of quality
Explain planning tools and procedures
Describe quality control indicators
Analysis of quality concerns
Explain quality central service procedures
Describe quality in central service processing areas.
21 Safety & First Aid Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 20:00 Corresponding NOS Code HSS/N9617, HSS/N9618
Describe symptoms to identify cardiac arrest
Demonstrate principles of basic life support ( Adult chain of survival ,CABDs of giving CPR)
Describe the correct protocol of chest compression, ventilation and assessment steps
Differentiate the single rescuer and two rescuer CPR
Describe the conditions when choking occurs
Describe the protocol of giving life support during choking
Describe the safety measures to prevent emergencies
Explain and apply the Triage during the emergency
Explain the importance of first aid tools and equipment
First aid kit, splints, bandage, anti-septic creams etc
22 Bio Medical Waste Management Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 10:00 Corresponding NOS Code HSS/N9618
Explain the importance of proper and safe disposal of bio-medical waste & treatment
Explain the categories of bio-medical waste
Discuss about disposal of bio-medical waste – colour coding, types of containers, transportation of waste, etc.
Explain broad understanding of standards for bio-medical waste disposal
Discuss broad understanding of means of bio-medical waste treatment
Different coded colour bins, Visit to treatment plan of bio medical waste etc., visit to healthcare facility to learn about BMW
23 Basic Computer Knowledge Theory Duration (hh:mm) 10:00
Gain understanding about application of computers
Introduce with basic foundation to Computers:
Block diagram
Computer with internet facility with latest MS Office
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Central Sterile Service Department Assistant
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Sr. No.
Module Key Learning Outcomes Equipment Required
Practical Duration (hh:mm) 10:00 Corresponding NOS Code Bridge Module
Input and Output devices Storage devices
Discuss the foundation concept of operating systems
Need of Operating systems (OS)
Functions of OS
Windows 2000 – Utilities and basic operations
Microsoft office 2000 – MS Word, MS Excel, PowerPoint Presentation
Comprehend basic concepts about computer hardware & software
Apply the working knowledge of Hospital Information System (HIS)
Comprehend the application of computer in hospitals
24 Soft Skills & Communication Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 10:00 Corresponding NOS Code Bridge Module
Employ the art of effective communication
Demonstrate the use of effective communication with patients & family
Apply effective communication skills with peers/ colleagues using medical terminology in communication
Employ basic reading and writing skills
Describe sentence formation
Employ grammar and composition
Exhibit enhance vocabulary
Practise goal setting, team building, team work, time management, thinking and reasoning & communicating with others
Employ problem solving
Describe need for customer service and service excellence in Medical service
Explain work ethics in hospital set up
Discuss objection handling
Employ and exhibit telephone and e-mail etiquettes
Discuss basic computer working like feeding the data, saving the data and retrieving the data.
Analyze, evaluate and apply the information gathered from observation, experience, reasoning,
Scenario based learning modules
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Central Sterile Service Department Assistant
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Sr. No.
Module Key Learning Outcomes Equipment Required
or communication to act efficiently
Identify rapidly changing situations and adapt accordingly
Exhibit decision making ability
Discuss planning and organization of work
25 Reporting & Documentation Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 10:00 Corresponding NOS Code Bridge Module
Define the scope of practice for CSSD Assistant
Define reporting matrix and discuss the methods.
Explain importance of maintaining various records & how to obtain them from related resources
Explain various types of records to be maintained by CSSD department
Demonstrate essential components of various records and method of documentation and their retrieval
Discuss the legal implications of Electronic Medical/ surgical equipment records
Develop skill in documentation and maintain proper registers related to CSSD function
Sample formats of reports and hospital CSSD documents
26 Personal Hygiene Theory Duration (hh:mm) 10:00 Practical Duration (hh:mm) 10:00 Corresponding NOS Code HSS/N9617, HSS/N9618
Develop understanding of the concept of Healthy Living.
Develop understanding & procedures of Hand Hygiene to prevent cross infection including effective hand washing to include; social and clinical techniques
Equip with techniques of use of PPE: the need of PPE and types
Vaccinate against common infectious diseases: immunisation to reduce the health risks for self, patients and members of the dental team
PPE, vaccination kits, hand hygiene measures
Total Duration Theory Duration (hh:mm) 310: 00 Practical Duration (hh:mm) 390: 00 Total mandatory OJT
Class Room equipped with following arrangements: Sample formats of reports and hospital CSSD documents, Self-learning and understanding, Group Activity, Scenario based learnings, Computer with internet facility, Different coded colour bins, Visit to treatment plan of bio medical waste etc., visit to healthcare facility to learn about BMW, First aid kit, splints, bandage, anti-septic creams etc, Sample standard hospital protocols, Current Guidelines on Handling of biomedical wastes, Handwashing & Hand rub techniques, Spill
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Central Sterile Service Department Assistant
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Sr. No.
Module Key Learning Outcomes Equipment Required
Duration (hh:mm) 380:00
kit, First Aid Kit, Colour coding diagrams, Infection control protocols, Personal Protective Equipments, Associated risks module, Case-studies to portray and comprehend application, Washer Disinfector, enzymatic cleaner, Washer disinfector, surgical instruments, enzymatic cleaners, Theatre Linen of various types, Different types of instruments & cleaning brushes and cleaning agents, Hand sanitizers, PPE, Hand washing techniques, Surgical instrument, Instrument checklist, Instrument sets, inventory cupboards, Personal Protective Equipment, HAZMAT Kit, Cleaning tools, various detergents, Mannequin, demonstration kits for understanding the anatomy, instructional videos, Computer with internet facility and latest MS Office software.
Interactive lectures & Discussion
Brain Storming
Charts & Models
Activity
Video presentation Skill lab equipped with following arrangements:
Unique equipment as enlisted at the last
Practical Demonstration of various functions
Case study Role play
Grand Total Course Duration 1080:00 Hours (310:00 Hours duration for Class Room, 390:00 Hours Skill Lab Training and 380:00 Hours of mandatory OJT )
380 Hours of mandatory OJT/Internship/Clinical or Laboratory Training) (This syllabus/ curriculum has been approved by SSC: Healthcare Sector Skill Council)
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Central Sterile Service Department Assistant
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Trainer Prerequisites for Job role: “CSSD Assistant” mapped to Qualification Pack: “HSS/Q6202, v1.0” Sr. No.
Area Details
1 Description To deliver accredited training service, mapping to the curriculum detailed above, in accordance with the Qualification Pack “HSS/Q6202”.
2 Personal Attributes
Aptitude for conducting training, and pre/ post work to ensure competent, employable candidates at the end of the training. Strong communication skills, interpersonal skills, ability to work as part of a team; a passion for quality and for developing others; well-organised and focused, eager to learn and keep oneself updated with the latest in the mentioned field..
3 Minimum Educational Qualifications
NSQF Level 5 certified CSSD Technician with 3 years of experience
CSSD manager with 2 years of experience in the relevant area
Operation theatre technician with 7 years of experience with 2 years in CSSD
CSSD Technician with 5 years of experience
4a Domain Certification
Certified for Job Role: “CSSD Assistant” mapped to QP: “HSS/Q 6202”, version 1.0 with scoring of minimum 80%.
4b Platform Certification
Recommended that the Trainer is certified for the Job Role: “Trainer”, mapped to the Qualification Pack: “MEP/Q0102” with scoring of minimum 80%.
5 Experience NSQF Level 5 certified CSSD Technician with 3 years of experience
CSSD manager with 2 years of experience in the relevant area
Operation theatre technician with 7 years of experience with 2 years in CSSD
CSSD Technician with 5 years of experience
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Annexure: Assessment Criteria
Assessment Criteria
Job Role Central Sterile Service Department Assistant
Qualification Pack HSS/Q6202
Sector Skill Council
Healthcare Sector Skill Council
Sr. No.
Guidelines for Assessment
1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC.
2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option
NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each
examination/training center (as per assessment criteria below). 5. Individual assessment agencies will create unique evaluations for skill practical for every student at each
examination/training center based on this criterion. 6. To pass the Qualification Pack, every trainee should score a minimum of 70% of aggregate marks to
successfully clear the assessment.
7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.
National Occupational
Standards (NOS)
Performance Criteria (PC) Total Marks
(Theory)
Total Marks
(Practical)
Marks Allocation
Out Of Viva Skills
Practical
1. HSS/N 6207: Work within identified sterile field
PC1 wear personal protective equipment/attire correctly and ensure that it conforms with hospital and organisational policy and procedures
20 200
50 20 30
PC2 follow standard infection control guidelines to reduce risk of infection
50 30 20
PC3.carry out standard operating procedures to identify a sterile field
25 10 15
PC4 conform with aseptic principles when moving around a sterile field to ensure the sterile field is not contaminated
50 30 20
PC5 report personal and other staff breaches of aseptic principles to the relevant staff
25 10 15
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Total 10 200 200 100 100
2. HSS/N 6208: Manage sterile stock of CSSD Items
PC1. select and wear attire in compliance with organisational policies and procedures
10 200 10 10 10
PC2. identify the dedicated area for storing sterile stock
10 10 10
PC3. store sterile stock in compliance with organisational policies and procedures
10 5 5
PC4. clean sterile stock area in accordance with organisational policies and procedures
10 5 5
PC5. restrict access and minimise traffic in the sterile stock area
10 5 5
PC6. maintain hand hygiene following hand washing procedures prior to handling sterile stock
5 3 2
PC7. decant sterile stock supplied in external containers/packaging prior to transfer into the sterile stock area
10 5 5
PC8. comply with relevant HSE and manual handling requirements
10 5 5
PC9. comply with sterile stock rotation practices and shelf life according to organisational policies and procedures
5 1 4
PC10. ensure minimal handling of sterile stock
10 5 5
PC11. inspect items for packaging integrity, labelling and batch control in accordance with organisational policies and procedures
10 5 5
PC12. follow organisational procedures when stock is non-conforming, i.e. packaging integrity and sterility is compromised e.g. dropped, wet, contaminated
5 1 4
PC13. ensure dust covering and labelling of CSSD Items are in accordance with organisational policies and procedures
10 5 5
PC14. identify, remove and re-process or discard stock not complying with inventory control guidelines
5 3 2
PC15. assess stock/impress levels in accordance with organisational policies and procedures
10 5 5
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PC16. prepare, fill and dispatch/distribute stock/impress orders to relevant destination in accordance with organisational policies and procedures
5 3 2
PC17. follow organisational procedures when supplying non-routine/urgent orders
5 2 3
PC18. report supply discrepancies in accordance with organisational policies and procedures
5 2 3
PC19. clean and maintain trolleys and containers
5 2 3
PC20. prepare designated equipment, e.g. trolleys, bins etc.
5 2 3
PC21. load and handle transport equipment in accordance with HSE and infection control guidelines
10
PC22. follow designated route and timetable for transporting sterile stock
5 2 3
PC23. comply with transport protocols for sterile stock
5 2 3
PC24. follow batch control identification procedures in accordance with organisation policies and procedures
5 2 3
PC25. complete sterile stock ordering/request documentation in accordance with organisation policies and procedures
5 2 3
PC26. identify, report and document quality or procedural problems according to organisation policies and procedures
5 2 3
PC27. identify situations requiring recall
5 2 3
PC28. follow recall procedures and complete recall documentation
5 2 3
Total 10 200 200 98 112
3. HSS/N 6209: Clean surgical instruments
PC1. select cleaning process appropriate to each surgical instrument in line with manufacturer's and organizational recommendations
10 200
10 5 5
PC2 take into account the composition and manufacturing process of surgical instruments
10 5 5
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PC3 take into account the risk of galvanic (electro-chemical) corrosion, factors that cause pitting and corrosion and the effect of treatment for the various metal surfaces
5 2 3
PC4 identify surfaces requiring remedial processes
5 3 2
PC5 identify faulty medical devices and report in line with relevant requirements, policies and procedures
10 5 5
PC6. Identify risk involved in using instruments with corrosion or textured surfaces
5 3 2
PC7 identify items requiring insulation testing
10 5 5
PC8 prepare general surgical instruments for cleaning in line with manufacturer's recommendations and associated guidelines
10 5 5
PC9 disassemble instruments for cleaning as required in line with manufacturer's and organisation guidelines and using correct dismantling techniques
10 5 5
PC10 select enzymatic cleaners to soak instruments
10 5 5
PC11 follow safe work practices to conduct insulation testing as required
10 5 5
PC12 follow organisation guidelines and manufacturer's instructions when receiving, disassembling and cleaning instruments on loan
5 3 2
PC13. identify and differentiate between re-usable and single use items in order to process only reusables
10 5 5
PC14 address particular requirements of a range of general surgical instruments
10 5 5
PC15. soak instruments as
required and rinse off gross
debris in line with
manufacturer's instructions
10 5 5
PC16 brush instruments with textured surfaces in the direction against the design to remove the debris effectively
10 5 5
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and in line with safety requirements
PC17 address requirements of instruments with tightly coiled structures such as flexible reamers
10 5 5
PC18 flush instruments with tightly coiled structures with high pressured water and brush the cannulations, attaching to the ultrasonic's flushing mechanism ensuring that flexion opens the coil as much as possible
10 5 5
PC19 check for retained debris by safely flushing with high pressure water and high pressure air
10 5 5
PC20 safely process fine, delicate items, brushing gently with a suitable brush to remove adherent soil
5 2 3
PC21 follow guidelines for safe and correct processing of instruments with specific processing requirements
5 2 3
PC22 inspect instruments during and after processing in line with identified requirements
5 2 3
PC23 inspect instruments with textured surfaces for retained debris under lighted magnification
5 2 3
PC24 inspect instruments for completeness and working function
5 2 3
PC25 identify faults in the cleaning process and address in line with scope of own work role
5 2 3
Total 10 200 200 98 102
4. HSS/N 6210: Inspect, fold and pack operation theatre linen
PC1 apply and maintain environmental standards for packing of operation theatre linen
10 200
10 5 5
PC2 identify the role of hygiene and infection control in operation theatre linen
10 5 5
PC3 identify and apply personal protective equipment such as cap and mask
20 10 10
PC4 check clean operation theatre linen for grease, stains, lint, identifying markers, damage, quality and wear
20 10 10
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PC5 classify reject linen for rework, rewash or condemning as required
20 10 10
PC6 fold product according to hospital operation theatre specifications
10 5 5
PC7 apply hospital and laundry linen coding systems
10 5 5
PC8 check packaging and storage equipment is for cleanliness
10 5 5
PC9 determine package content requirements
20 10 10
PC10 configure packs are according to hospital operation theatre and laundry procedures
10 5 5
PC11 wrap packs according to hospital operation theatre requirements and specifications
10 5 5
PC12 assess final finish of operation theatre packs
10 5 5
PC13 identify and apply protective covering requirements for products
20 10 10
PC14 load products into transport equipment using safe manual handling techniques
10 5 5
PC15 determine dispatched orders are according to requirements
10 5 5
Total 10 200 100 100
5. HSS/N 6211: Disinfect re-usable medical devices
PC1 identify disinfection requirements and check for thorough cleanliness of items to be disinfected
10 200
20 10 10
PC2 classify instruments and client care equipment to Spaulding classification
20 10 10
PC3 select an appropriate disinfection process in line with identified disinfection requirements and organisation policies and procedures
20 10 10
PC4 identify workplace health and safety issues for thermal disinfection processes
20 10 10
PC5 assess workplace health and safety risks in the use of thermal disinfection and take appropriate action to control identified risks
20 10 10
PC6 apply parameters for thermal disinfection to selection of duration and temperature of washer-disinfector cycles
20 10 10
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PC7 follow safe work practices in the thermal disinfection process and identify and report any variations from normal
20 10 10
PC8 Complete documentation in line with organisation requirements
20 10 10
PC9 monitor thermal disinfection and keep proof of process documentation in accordance with organisation policies and procedures
20 10 10
PC10 apply thermocouple testing of washer-disinfector temperatures
20 10 10
Total 10 200 100 100
6. HSS/N 6212: Clean reusable medical devices
PC1 use cleaning procedures that comply with guidelines, manufacturers recommendations and organisation policies and procedures
10 200
5 2 3
PC2 identify the need for and use standard precautions
5 2 3
PC3 identify and use appropriate personal protection equipment
5 2 3
PC4 identify and comply with relevant organisation Health Safety and Environment (HSE) policies and procedures
5 2 3
PC5 identify infection risks and implement an appropriate response (or report to designated personnel) in accordance with the policies and procedures of the organisation
5 2 3
PC6 identify different methods for safe handling of sharp instruments and improperly disposed sharps such as needles, scalpel blades etc.
5 2 3
PC7 identify the protocol for care following exposure to blood or other body fluids of the organisation
5 2 3
PC8 manage spills of blood and body fluids in line with organisation policies and procedures
5 2 3
PC9 prepare and stock designated collection equipment e.g. trolleys, containers, case carts
5 2 3
PC10 follow the designated route and timetable for collecting contaminated items
5 2 3
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and equipment
PC11 Confine and contain contaminated items prior to transport
5 2 3
PC12 comply with transport protocols, i.e. contaminated goods are not left unattended en route
5 2 3
PC13 transport used items and equipment to the cleaning area according to organisation policies and procedures
5 2 3
PC14 clean, dry, inspect and store collection equipment after each use
5 2 3
PC15 identify and sort items in accordance with organisation policies and procedures
5 2 3
PC16 prepare and clean items, e.g. initial and manual mechanical procedures, in accordance with and organisation policies and procedures
5 2 3
PC17 report disposable sharps and ensure their removal and disposal according to organisation policies and procedures
5 2 3
PC18 remove and dispose of waste at point of use, and report any variance in accordance with regulatory and policy requirements
5 2 3
PC19 prepare specialised items for specific cleaning procedures
5 2 3
PC20 identify and give priority to specific items requiring priority processing
5 2 3
PC21 segregate and process delicate items in accordance with organisation policies and procedures
5 2 3
PC22 identify faulty and damaged items and replace and report to designated person
5 2 3
PC23 lubricate instruments in accordance manufacturer’s recommendations and organisational policies and procedures
5 2 3
PC24 dry items in accordance with organisation policies and procedures
5 2 3
PC25 ensure work flows in one direction only, from dirty to
5 2 3
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clean to sterile
PC26 segregate and clearly identify designated work areas
5 2 3
PC27 perform all tasks in the designated area
5 2 3
PC28 identify and report interruptions to work flow according to organisational requirements
5 2 3
PC29 clean and stock cleaning equipment and environment in accordance with manufacturer's recommendations and organisation policies and procedures
5 2 3
PC30 test, check and prepare all equipment (and utilities) for use in accordance with manufacturers' recommendations and organisation policies and procedures
5 2 3
PC31 identify, select, store and use chemical products according to manufacturer's instructions and HSE guidelines, with reference to material safety data sheets visible for all chemicals in use
5 2 3
PC32 use appropriate manual handling techniques when operating cleaning appliances in accordance with organisational policies and procedures
5 2 3
PC33 identify faulty/damaged cleaning equipment, including detergent dispensing systems and report to the designated authority for repair
5 2 3
PC34 inspect processed items for cleanliness, dryness and need for reprocessing if necessary
5 2 3
PC35 complete monitoring and/or test procedures, e.g. water quality, detergent residue, chemical, soil removal efficacy, in accordance with standards and organisation policies and procedures
5 2 3
PC36 ensure processes take into account opportunities to address waste minimisation, environmental responsibility and sustainable practice issues
5 2 3
PC37 monitor and document physical parameter, e.g. time, temperature, concentration in
10 5 5
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accordance with manufacturer’s instructions
PC38 interpret and report any variance of procedures and physical parameters to the designated person
5 2 3
PC39 complete and archive quality management documentation in accordance with standards and organisation policies and procedures
5 2 3
Total 10 200 81 119
7. HSS/N 6213: Inspect and pack CSSD items
PC1 wear appropriate personal protective equipment
10 200 10 5 5
PC2 clean area prior to processing
5 3 2
PC3 wash hands according to infection control guidelines
5 3 2
PC4 manage and maintain stock levels, including manufacturers batch/lot number tracking, according to organisation policies and procedures
10 5 5
PC5 test heat sealers 5 3 2
PC6 identify items requiring specific priority
10 5 5
PC7 sort items according to type, size and density for appropriate packaging material and method, as per organisation policies and procedures
5 3 2
PC8 inspect items for cleanliness and dryness and reprocess where required
5 3 2
PC9 inspect items for functionality and completeness according to manufacturer's guidelines and organisation policies and procedures
10 5 5
PC10 re-assemble multi-part items for checking and disassemble or sufficiently loosen prior to packaging and sterilisation to ensure sterilant contact on all surfaces
5 3 2
PC11 prepare and inspect items for functionality and life expectancy according to manufacturer's recommendations and
10 5 5
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organisation policies and procedures
PC12 use illuminated magnifier appropriately
5 3 2
PC13 lubricate moving parts where necessary and according to manufacturer's recommendations and organisation policies and procedures
5 3 2
PC14 identify load items and implantable items and process according to organisation policies and procedures
5 3 2
PC15 identify, report, remove and/or replace damaged/faulty items and items due for preventative maintenance
5 3 2
PC16 report missing items according to organisation policies and protocols
5 3 2
PC17 assemble and package thermally disinfected items for transfer to appropriate location
5 3 2
PC18 select packaging materials and technique with reference to sterilisation mode, and according to organisation policies and procedures
5 3 2
PC19 select, inspect and prepare instrument trays or rigid sterilisation containers according to manufacturer's recommendations and organisation policies and procedures
5 3 2
PC20 assemble trays/rigid containers of instruments against check lists
5 3 2
PC21 open and unlock items with hinges/ratchets
5 3 2
PC22 disassemble/loosen multi-part instruments
5 3 2
PC23 protect delicate and sharp items in accordance with organisation policies and procedures
5 3 2
PC24 select appropriate packaging material
5 3 2
PC25 package hollow ware items with all openings facing the same direction
5 3 2
PC26 use chemical indicators according to organisation policies and procedures
10 5 5
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PC27 pack, secure and label packages to comply with aseptic retrieval principles
5 3 2
PC28 close and secure rigid sterilisation containers with external tamper-proof clips, chemical indicators and labels, according to manufacturer's specifications
10 5 5
PC29 use appropriate manual handling when assembling and packing items
5 3 2
PC30 complete quality assurance documentation according to organisation policies and procedures
5 3 2
PC31 select and operate equipment correctly and safely
5 3 2
PC32 complete routine cleaning and performance monitoring and maintenance of heat sealing equipment according to manufacturer's recommendations and organisation policies and procedures
5 3 2
PC33 use appropriate manual handling when operating equipment and ergonomic packing tables and anti-fatigue matting
5 3 2
Total 10 200 113 87
8. HSS/N 9615: Maintain Interpersonal relationship with colleagues, patients and others
PC1. communicate effectively with all individuals regardless of age, caste, gender, community or other characteristics
5 50
5 2 3
PC2. Utilize all training and information at one’s disposal to provide relevant information to the individual
3 1 2
PC3. Confirm that the needs of the individual have been met
2 0 2
PC4. Respond to queries and information needs of all individuals
2 1 1
PC5. Adhere to guidelines provided by one’s organization or regulatory body relating to confidentiality
2 1 1
PC6. Respect the individual’s need for privacy
5 2 3
PC7. Maintain any records required at the end of the interaction
2 1 1
PC8. Integrate one’s work with other people’s work effectively
2 1 1
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PC9. Utilize time effectively and pass on essential information to other people on timely basis
5 2 3
PC10. Work in a way that shows respect for other people
2 1 1
PC11. Carry out any commitments made to other people
2 1 1
PC12. Reason out the failure to fulfill commitment
2 1 1
PC13. Identify any problems with team members and other people and take the initiative to solve these problems
2 1 1
PC14. establish, agree, and record the work requirements
2 1 1
PC15. Ensure his/her work meets the agreed requirements
2 1 1
PC16. Treat confidential information correctly
5 2 3
PC17. Work in line with the organization’s procedures and policies and within the limits of his/her job role
5 2 3
TOTAL 5 50 50 21 29
9.HSS/N 9616: Maintain professional & medico-legal conduct
PC1. Adhere to legislation, protocols and guidelines relevant to one’s role and field of practice
5 50
5 2 3
PC2. Work within organizational systems and requirements as appropriate to one’s role
5 2 3
PC3. Recognize the boundary of one’s role and responsibility and seek supervision when situations are beyond one’s competence and authority
10 5 5
PC4. Maintain competence within one’s role and field of practice
5 2 3
PC5. Maintain personal hygiene and contribute actively to the healthcare ecosystem
5 2 3
PC6. Use relevant research based protocols and guidelines as evidence to inform one’s practice
5 2 3
PC7. Promote and demonstrate good practice as an individual and as a team member at all times
5 2 3
PC8. Identify and manage potential and actual risks to the quality and safety of practice
5 2 3
PC9. Evaluate and reflect on the quality of one’s work and make continuing improvements
5 2 3
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TOTAL 5 50 50 21 29
10. HSS/N9617: Maintain a safe, healthy and secure working environment
PC1. Identify individual responsibilities in relation to maintaining workplace health safety and security requirements
5 50
2 1 1
PC2. Comply with health, safety and security procedures for the workplace
2 1 1
PC3. Comply with health, safety and security procedures and protocols for environmental safety
2 1 1
PC4. Identify potential hazards and breaches of safe work practices
5 2 3
PC5. Identify and interpret various hospital codes for emergency situations
5 2 3
PC6. Correct any hazards that individual can deal with safely, competently and within the limits of authority
4 2 2
PC7. Provide basic life support (BLS) and first aid in hazardous situations, whenever applicable
5 2 3
PC8. Follow the organization’s emergency procedures promptly, calmly, and efficiently
5 2 3
PC9. Identify and recommend opportunities for improving health, safety, and security to the designated person
5 2 3
PC10. Complete any health and safety records legibly and accurately
5 2 3
PC11. Report any identified breaches in health, safety, and security procedures to the designated person
5 2 3
PC12. Promptly and accurately report the hazards that individual is not allowed to deal with, to the relevant person and warn other people who may get affected
5 2 3
Total 5 50 50 21 29
11. HSS/N9618: Follow biomedical waste disposal and infection control policies and procedures
PC1. Handle, package, label, store, transport and dispose of waste appropriately to minimize potential for contact with the waste and to reduce the risk to the environment from accidental release
5 50
5 2 3
PC2.Store clinical or related waste in an area that is accessible only to authorized
5 2 3
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persons
PC3. Minimize contamination of materials, equipment and instruments by aerosols and splatter
2 1 1
PC4. Apply appropriate health and safety measures following appropriate personal clothing & protective equipment for infection prevention and control
2 1 1
PC5. Identify infection risks and implement an appropriate response within own role and responsibility in accordance with the policies and procedures of the organization
2 1 1
PC6. Follow procedures for risk control and risk containment for specific risks. Use signs when and where appropriate
2 1 1
PC7. Follow protocols for care following exposure to blood or other body fluids as required
2 1 1
PC8. Remove spills in accordance with the policies and procedures of the organization
2 1 1
PC9.Clean and dry all work surfaces with a neutral detergent and warm water solution before and after each session or when visibly soiled
5 2 3
PC10: Demarcate and maintain clean and contaminated zones in all aspects of health care work
2 1 1
PC11. Confine records, materials and medicaments to a
well‐designated clean zone 2 1 1
PC12. Confine contaminated instruments and equipment to a
well‐designated contaminated Zone
2 1 1
PC13. Decontaminate equipment requiring special processing in accordance with quality management systems to ensure full compliance with cleaning, disinfection and sterilization protocols
2 1 1
PC14. Replace surface covers where applicable
3 1 2
PC15. Maintain and store cleaning equipment
2 1 1
PC16. Report and deal with spillages and contamination in
2 1 1
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accordance with current legislation and procedures
PC17. Maintain hand hygiene following hand washing procedures before and after patient contact and/or after any activity likely to cause contamination
2 1 1
PC18. Cover cuts and
abrasions with water‐proof dressings and change as necessary
2 1 1
PC19.Change protective clothing and gowns/aprons daily, more frequently if soiled and where appropriate, after each patient contact
2 1 1
PC20. Perform additional precautions when standard precautions alone may not be sufficient to prevent transmission of infection
2 1 1
Total 5 50 50 23 27
Grand Total Theory Practical Total
100 1400 1500