mobility: going your way - delli.dell.com/sites/doccontent/business/large...mobility: going your way...

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2014 Issue 02

Your guide to maximizing IT efficiency Dell.com/powersolutions

Mobility: Going your wayConstant connectivity is the new norm. As work styles morph along with lifestyles, end-to-end Dell Mobility Solutions give businesses a competitive edge — empowering users without compromising essential IT controls.

Mo

bility: G

oin

g yo

ur w

ay

Transforming mobility management through a unified approach

Tailoring enterprise applications for mobile environments

Michael Dell on the data economy, entrepreneurism and start-up advice

Jim Stikeleather on shape-shifting software innovations and the Internet of Things

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http://www.dell.com/powersolutions

©2014 Dell Inc. All rights reserved.

Amerijet Whole Foods Market The Knot

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Zoosk salesforce.com Gilt.com

TripAdvisor

Dell helps companies of all sizes domore for their customers every day.See the stories at Dell.com/DoMore.

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Dell.com/powersolutions | 2014 Issue 02 1

12 Transforming mobility management through a unified approach

By Roger Bjork

As the mobile workplace and the nature of

business itself continue to evolve, IT teams

must support a multiplicity of devices, operating

systems and work habits. Dell Enterprise Mobility

Management helps simplify administration and

secure vital data.

16 Tailoring enterprise applications for mobile environments

By Travis Brown

To provide employees with the performance they

need to stay productive on the go, enterprises

can take several approaches to transform

applications for the mobile workplace —

including new app development, app

modernization and desktop virtualization.

20 Agile security for the mobile workforce

By Roger Bjork

Flexible, end-to-end security enables enterprises to

speed adoption of transformative technologies for a

competitive edge. Best-practice deployments help

deliver on the business promise of mobility with

integrated protection throughout the workplace.

Dell.com/powersolutions

2014 Issue 02

30Propel start-up dreams from humble roots to household names with the right technology

60Drive business results with integrated solutions platform for remote, branch and small offices

56Speed application and website response with a SAN-connected, scale-out cache pool approach

45Upgrade campus network capacity and performance with innovative switches

24Optimize mobility infrastructure with flexible, wireless network access

8 Cover storyMobility: Going your wayBy Anna-Lee Muck and Sean Wisdom

Constant connectivity is the new norm —

causing a shift in worker expectations that

may not align with enterprise requirements.

An effective mobility strategy empowers users

and improves business performance without

compromising essential IT controls.

Reprinted from Dell Power Solutions, 2014 Issue 2. Copyright © 2014 Dell Inc. All rights reserved.

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2 2014 Issue 02 | Dell.com/powersolutions

Publisher’s comments

6 Modes and mobility

By Tom Kolnowski

Customer perspective

30 Think bigBehind every start-up is a dreamer who pursues

game-changing innovation through the power

of an idea and unrelenting passion. By providing

visionaries with access to the right technology,

Dell helps ignite the same entrepreneurial spirit that

propelled the company from its own humble roots.

Perspective

42 Desktop virtualization: Enjoying the best of all worlds

By Mark Bowker

When enterprise mobility initiatives demand high-

performance, customizable workspaces, IT leaders

can respond with a virtual desktop delivery model

that uses complementary technologies to meet

business requirements while keeping costs in check.

34 A new gold rush is on. Who will strike it rich?By Michael Dell

Data is arguably the most important natural

resource of this century. Welcome to the

data economy, which holds the promise for

significantly advancing society and economic

growth on a global scale.

Features

24 Bolstering campus networking infrastructure to optimize wireless access

By Steve Davis and Pratik Mehta

A panoply of mobile users and devices calls

for an enhanced mobility infrastructure that

supports the demands of today’s content-rich

applications. Four key components form

the basis of a flexible, end-to-end network

access solution.

27 Maintaining data center uptime — anytime, from anywhere

By Srikanth Vijayaraghavan and Pritesh Prabhu

Enterprises that rely on continuous IT

infrastructure availability must identify and

resolve potentially adverse events without delay.

Dell OpenManage Mobile app helps maintain

system availability from a mobile device —

wherever administrators may be.

45 Step up performance with a campus network upgrade

By Ted Curtin

Changing traffic patterns and bandwidth-

intensive workload demands make a

convincing case for modernization.

Standards-based switches enable IT

organizations to easily add capacity and

innovative functionality into existing wired

and wireless networks.


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38 Shape-shifting software innovations and the new value propositionBy Jim Stikeleather

As the Internet of Things expands,

the next generation of software is

poised to transform how businesses

and consumers create value.

48 High-performance, cost-effective storage for mixed workloads

By Chhandomay Mandal

Flash-based storage delivers the speed that

performance-hungry applications need.

The latest generation of Dell EqualLogic

arrays unlocks the power of flash to provide

cost-effective, high-performance storage

for data-intensive virtual environments.

56 Turbocharging application response

By Kishore Gagrani and Karen Makransky

If it takes more than a few seconds for an

application or website to respond, staff

productivity can erode and customers will

move on. Dell Fluid Cache for SAN enables

remarkable I/O performance to keep IT

operating at the speed of business.

60 Driving better business outcomes with office-optimized IT

By Tad Walsh

The Dell PowerEdge VRTX integrated solutions

platform spurs exceptional business results

for remote, branch and small offices.

64 Service-centric approach to IT automation

By Scott Powers

By boosting data center agility and efficiency,

IT can spark untold business and organizational

advances. Dell Active System Manager is

designed to unify and simplify IT service

delivery, enabling IT to respond quickly to

changing enterprise needs.

68 Accelerate IT service delivery with open private-cloud infrastructure

By Brent Doncaster

Private clouds offer scalability and self-service

benefits of public clouds while allaying

concerns about data security, control and

reliability. Dell Red Hat Cloud Solutions help

transform IT into a highly available, dynamic

service-delivery center.

32 Picture-perfect IT managementShutterfly deploys a Dell systems

management appliance and Dell

servers — delivering an outstanding

experience that brings customers

back for more.

51 Uncovering the hidden costs of doing nothing: Backup and recoveryIntegrated, targeted backup and

recovery solutions fortify an

organization’s ability to withstand

unexpected IT disasters. A top-down

approach helps decision makers

justify the investment.


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Index to featured Dell customerseResearch South Australia................................................................80Generali China Life Insurance Company .....................................80Gilt .......................................................................................................... 30Glasgow 2014 Ltd ...............................................................................79Shutterfly, Inc. .......................................................................................32The Knot ............................................................................................... 30TripAdvisor .............................................................................................31Whole Foods Market. .........................................................................31

Index to advertisersBrocade Communications Systems ..............................................C3 Dell Inc. ..................................................................................5, 7, 55, C2Microsoft Corporation ......................................................................C4Qualcomm, Inc. ...................................................................................75Sprint Corporation .............................................................................. 71Trend Micro, Inc. .................................................................................. 15

Going mobile? Take us with you

Dell Power Solutions

Magazine — your guide to

maximizing IT efficiency —

offers the latest in expert

advice, solutions and

technology for enterprises

of all sizes. The digital

edition enables anytime, anywhere interaction

from any device supporting the Zinio reader app.

For instant access to Dell Power Solutions on

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Dell Power Solutions Magazine and special

edition articles are also available online at

Dell.com/powersolutions. Check our website

for early-release articles, how-tos, case studies,

best practices and expert tips you won’t find

anywhere else.

72 Seamless cellular connectivity: A new freedom for mobile workers

By Monte Giles and Kylee Stephens

The mobile workforce needs dependable,

high-speed network connectivity to get the

job done. Refreshing client fleets with built-in

4G LTE technology lets employees take the

internet with them — boosting flexibility,

productivity and cost-efficiency.

76 Adaptable IT infrastructure to keep advanced technologies humming

By Michael Maiello

An evolving technology landscape underscores

the need for flexible IT infrastructure designed to

handle intensifying demands on power, cooling

and network access. APC-engineered products

speed deployment and enhance management

of servers and switches.

Around the globe

79 Dell innovatorsMeet businesses building success

with technology.

Sponsored content: Solution showcase

59 Dell PowerEdge R220: Packing a performance punch

63 Dell Smart-UPS: Intelligent power protection for IT network connections

67 Samsung SSDs: Rev up laptops with solid-state drives

Dell, EqualLogic, OpenManage and PowerEdge are trademarks of Dell Inc.

79


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In today’s world, many consumers of IT expect anytime, anywhere access

to, well, just about anything — from any computing device they are carrying

or wearing at the moment. In my book, these mobile consumers are more

appropriately described as prosumers, where the distinctions between their

workplace professional computing mode and personal consumer social media

mode are permanently blurred. For a prosumer, there is no obvious switching

from one mode to another, but rather a seamless stream of clicks, swipes, touches

and words emanating from their browsers and apps: digital responses to workday

requirements and the personal social environments they thrive in. And behind all

of this transparency lies the linchpin of secure and ubiquitous network services,

from which prosumers expect an always-viable networking path and adequate

bandwidth to support that moment’s need.

This lofty expectation of safe, universal network access manifests itself as one

of IT’s bigger challenges, particularly as the Internet of Things (IoT) expands its

footprint. For those in charge of safekeeping corporate networks and enabling the

company’s workforce — likely to include a growing population of prosumers — this

networking dilemma should be addressed as a crucial component of a broader,

next-generation mobility strategy. For this issue of Power Solutions, we connected

with mobility experts to produce the first installment of what will be an ongoing

stream of relevant content to help you formulate and manage your own mobility

strategy. In our feature story beginning on page 8, “Mobility: Going your way,”

we cover the fundamental baseline elements of what should be considered for

an effective mobility strategy.

For prosumers, bring-your-own-device (BYOD) programs may be just the

ticket for safely integrating many non-company computing devices. Read about

how flexible, end-to-end security and BYOD network infrastructure can be

deployed today in our feature, “Agile security for the mobile workforce,” beginning

on page 20. Look for more content streams around related mobility topics on

Dell.com/powersolutions and techpageone.com.

Editorial staffPublisher Tom KolnowskiManaging editor Debra McDonaldFeatures editor Kathryn WhiteSenior editors Julie Addicott, Myriam Darmon,

Dawn Davidson, James Hurd and Catherine LuoArt director and cover designer David ChanDesigner and illustrator Cynthia WebbCirculation and logistics manager Sharon Mendoza

Staff writers Archie Lawhorne and Chris Young

Contributing writers Roger Bjork, Mark Bowker, Travis Brown, Ted Curtin, Steve Davis, Michael Dell, Brent Doncaster, Kishore Gagrani, Monte Giles, Michael Maiello, Karen Makransky, Chhandomay Mandal, Pratik Mehta, Anna-Lee Muck, Scott Powers, Pritesh Prabhu, Kylee Stephens, Jim Stikeleather, Srikanth Vijayaraghavan, Tad Walsh and Sean Wisdom

Advertising and sponsorship salesSales director Kyle Walkenhorst (626-396-9400)Sales manager/Western U.S. and South/Central America

sales Shaun Mehr (949-923-1660)Eastern U.S. and Canada sales Steve Branda (201-483-7871)EMEA and APJ sales Mark Makinney (805-709-4745) Advertising sales assistant Cindy Elhaj (626-396-9400)Ad coordinator Catherine Luo

Reader servicesSubscriptions are complimentary to qualified readers who complete the online subscription form. To subscribe to the regular quarterly edition of Dell Power Solutions Magazine, visit the Subscription Center at Dell.com/powersolutions. Once there, you can sign up for a new subscription, change your mailing address for a current subscription or unsubscribe. Going mobile? Visit the digital edition online at zinio.com/powersolutions. For other subscription services, please email our Reader Services team via [email protected].

About DellDell Inc., headquartered in Round Rock, Texas, near Austin, listens to its customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell is a leading global systems and services company and No. 51 on the Fortune 500 list. For more information, visit our website at Dell.com.

Dell cannot be responsible for errors in typography or photography. Dell, the Dell logo, Dell Precision, AppAssure, Compellent, EqualLogic, KACE, Latitude, Mobile Connect, NetVault, OpenManage, PowerEdge, PowerVault, ProSupport, SonicWALL, Venue, Venue Pro, vWorkspace, Wyse and XPS are trademarks of Dell Inc. Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in the marks and names of others.

Dell Power Solutions (ISSN 2325-6281, print; ISSN 2325-6273, online) is published quarterly by Dell Inc., Dell Power Solutions, One Dell Way, Mail Stop RR3-68, Round Rock, TX 78682, U.S.A. No part of this publication may be reprinted or otherwise reproduced without permission from the publisher. Dell does not provide any warranty as to the accuracy of any information provided through Dell Power Solutions. Opinions expressed in this magazine may not be those of Dell. The information in this publication is subject to change without notice. Any reliance by the end user on the information contained herein is at the end user’s risk. Dell will not be liable for information in any way, including but not limited to its accuracy or completeness. Dell does not accept responsibility for the advertising content of the magazine or for any claims, actions or losses arising therefrom. Goods, services and/or advertisements within this publication other than those of Dell are not endorsed by or in any way connected with Dell Inc.

Copyright © 2014 Dell Inc. All rights reserved.

Printed in the U.S.A.

Cover photo: Sam Robinson/FITCH

2014 Issue 2

Modes and mobility

Tom Kolnowski

Publisher

[email protected]

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techpageone.com

Publisher’s comments


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Features Cover story


Mobile computing is transforming the way

people interact with each other and with the

world around them. As work styles morph

along with lifestyles, it’s no surprise to see

mobility also transforming today’s enterprise computing

landscape. Employees and business leaders expect constant

connectivity, diverse collaboration tools and on-demand

access to enterprise applications and content. Employees

want to use a variety of devices for work, including their own,

to facilitate remote and mobile productivity, but security and

personal privacy are big concerns.

In response, enterprises of all sizes are developing mobile

enablement strategies to support a variety of device types,

including laptops, tablets and smartphones. They may issue

corporate-owned devices or allow employees to use personal

devices through a bring-your-own-device (BYOD) program.

Or they may implement a choose-your-own-device (CYOD)

approach that enables employees to use personally owned

devices, which they select from a preapproved list. Some

organizations combine multiple models.

Anytime, anywhere access opens the way to exceptional

gains in personal productivity and organizational efficiency.

At the same time, it exposes enterprises to added risk and

complexity. If user expectations don’t align with business

requirements, decision makers must find a common ground

for delivering on workforce mobility benefits without

compromising the underlying IT environment.

Constant connectivity is the new

norm — causing a shift in worker

expectations that may not align with

enterprise requirements. An effective

mobility strategy empowers users and

improves business performance without

compromising essential IT controls.

By Anna-Lee Muck and Sean Wisdom

Mobility: Going your way

Features

Sam

Ro

bin

son

/FIT

CH



Steer through

multifaceted demands

An adaptable, end-to-end mobility

strategy helps organizations achieve

a significant uplift in workforce

productivity and collaboration,

together with enhanced operational

agility. But first, to realize the full

potential of enterprise mobility,

decision makers must understand and

balance multifaceted expectations and

requirements of key stakeholders across

the organization: end users, line-of-

business (LOB) owners and IT leaders.

End users are driven by the desire

to improve personal performance. They

want easy-to-use personal productivity

tools to help them identify what needs

to be done and how to do it. They also

want tools that facilitate collaboration

with team members and provide

access to needed applications and data

wherever they are. It’s all about getting

the flexibility end users require to make

their jobs easier.

But the advantages of flexibility

are tempered by privacy and security

concerns. Many end users will do

whatever it takes to get their work

done, such as using personal devices

and free file-sharing tools. Although

they want the freedom to work on their

devices of choice, end users expect

privacy: They don’t want IT to track

them, monitor their personal data or

delete their personal data if a device

wipe is needed. When enterprises try to

impose security policies that limit the

use of applications and devices, some

workers go around the policies to get

their work done efficiently — inviting

risk into the organization.

Likewise, LOB owners feel constant

pressure to improve organizational

performance. For example, they may

be plagued by confusion or lack of

collaboration among workers in the

field. All too frequently, their end users

spend significant time trying to get

information and help and perhaps

worst of all, doing paperwork.

LOB owners need workforce

productivity tools to satisfy business

goals, but many see IT as too slow or

too inefficient to create those tools

quickly enough. Today, 55 percent

of North American business decision

makers agree with the statement

“Technology is too important for the

business not to be involved.”1 As a

result, LOB owners look for work-

arounds, perhaps bypassing their own

IT department to turn to shadow IT —

outside vendors — as a quick fix. This

behavior leads to serious security

repercussions as well as integration

issues and additional cost.

For IT leaders, mobility adds

complexity to the operating

environment (see figure). IT leaders are

spending more time than ever before

on business justifications and business

cases, yet they are dealing with less

money and fewer people than they

need to effectively meet end-user and

LOB-owner requirements. They must

manage a growing number of operating

systems, form factors and devices —

typically, three per user. Plus, IT is

responsible for ensuring security, not

only of the device but also of the data

as it travels with the end user.

Factors driving the need for mobile enterprise management

Anytime, anywhere

access opens the way

to exceptional gains in

personal productivity

and organizational

efficiency.

As personally owned units flood the workplace, enterprise IT mustsupport myriad device types.

83%of companies

plan to support tablets

45%of enterprises plan to support

three or more mobileoperating systems

77%plan to support two or more

mobile operating systems

This is in addition to desktop operating systems.

Device fragmentation leads to security concerns.

72% of all enterprises surveyed said enhancing security is their number-one future mobility initiativeFigure based on “The Evolution of Mobile Enterprise Management,” an IDC infographic, sponsored by Dell, November 2013.

1 “Infrastructure Will Drive the Retail Store Experience of the Future,” Forrester Research, Inc., April 17, 2014.



Cover story

To handle changing mobility needs

as they arise, many IT organizations have

turned to point solutions. However, an ad

hoc approach may not easily integrate

with the existing infrastructure and typically

requires managing several different

vendors, which adds further complexity.

Considering all the priorities IT decision

makers must juggle, end-user productivity

can fall lower on the list than they or

their internal customers would like.

Dell Mobility Solutions help bridge

the gulf between business expectations

and IT realities. End-to-end offerings

are designed to increase workforce

flexibility, heighten productivity and

optimize business processes — while

providing the essential control IT needs

to help simplify management, minimize

complexity and mitigate risk.

Travel an open road, from

endpoint to data center to cloud

Because there is no one-size-fits-all

approach, Dell provides objective

recommendations that help

organizations develop mobility strategies

tailored to meet the needs of specific

user groups, environments and business

goals. Effective mobility strategies

encompass four major capabilities:

• Deliver data through modern apps that

are optimized for mobile platforms to

enhance end-user productivity

• Manage devices and containers

from a central location to maximize

IT efficiency

• Secure data from endpoint to data

center to cloud — regardless of who

owns the device — and differentiate

network access privileges to minimize

risk of loss, theft and downtime

• Optimize IT infrastructure to handle

exponential growth of both data and

the number of users accessing that data

The Dell Mobility portfolio of

integrated solutions is designed to

address these requirements end to end,

from handheld devices to back-end

infrastructure. The solutions encompass

a comprehensive range of mobile

devices with security, network access,

systems management, application

enablement and services — the key

to planning a secure and scalable

environment that best serves an

organization’s stakeholders.

Dell helps enterprises empower

employees to use the devices they

prefer with the apps they need. For

example, Dell supports flexible device

options to accommodate different

mobile enablement strategies, whether

organizations deploy secure, manageable

and reliable corporate-owned devices or

let employees bring their own. Dell Mobile

Application Services help organizations

create mobile-optimized apps through

approaches that include modernization

and custom development. In addition, the

Dell Wyse Datacenter portfolio of desktop

virtualization solutions gives employees

the flexibility to work from anywhere

while enabling IT to protect individual

user profiles, data, OS and applications

on secure servers in the data center.

Through Dell Enterprise Mobility

Management (EMM), IT staff can

secure and manage their containers

and endpoints, including mobile

devices, laptops and desktops.

This unified solution integrates the

following common functions: systems,

mobile devices, applications, content,

encryption and policy management;

secure access to corporate resources;

user self-service; and real-time

reporting and alerts. Dell EMM

eases the adoption of mobility and

BYOD by integrating into existing IT

environments and helping enterprises

manage complexity.

Dell Mobility Solutions also

enable enterprises to strengthen data

protection and access throughout

the IT infrastructure. For example,

Dell SonicWALL solutions protect

network resources against attacks and

enable organizations to set policies

for secure remote access. Dell One

Identity solutions are designed to

simplify access governance with an

automated framework that manages

user identities, privileges and security

across the enterprise — enabling LOB

owners to provide individuals with the

correct access to perform their jobs.

Dell Mobility Solutions encompass a

comprehensive range of mobile devices

with security, network access, systems

management, application enablement and

services — the key to designing a secure

and scalable environment that best serves

an organization’s stakeholders.

Features



And Dell Data Protection solutions

deliver comprehensive encryption,

advanced authentication and malware

prevention to help safeguard data

wherever it goes — devices, external

media or public cloud storage.

The solution set also helps

administrators tune network

infrastructure to support the mobile

workforce of today and tomorrow.

In particular, administrators can

enhance workload capacity and

adjust network bandwidth and

coverage for wireless and wired

networks through offerings such as

Dell Networking W-Series switches.

Drive business transformation

and success

Because it takes a holistic approach

to create an end-to-end mobility

strategy that successfully addresses

end-user wants, LOB-owner needs

and IT leadership requirements, Dell

Mobility Solutions are designed to

cover every aspect of mobility, not just

parts of it. This portfolio helps remove

the complexity of dealing with multiple

point solutions and vendors, enabling

organizations to quickly launch fresh

mobility programs and enhance

existing ones.

Moreover, Dell Mobility Solutions

enable enterprises to embrace mobility

in a way that best suits specific

organizational needs, no matter

their size, mobility requirements or

progress in the mobility journey. (See

the sidebar, “3 common use cases.”)

Because Dell Mobility Solutions

support heterogeneous infrastructures

and diverse devices, organizations

can tailor computing solutions for

individual user groups in a way that

integrates easily within the existing

IT landscape. Through this approach,

organizations gain the flexibility

to meet diverse needs and the

agility to expand capabilities quickly

and efficiently to keep up with

changing requirements.

When an integrated solution

set works together seamlessly, IT

leaders are able to deliver just the

right touch of technology where

needed to accelerate business

and organizational outcomes and

optimize the user experience and

customer experience. As a result,

an end-to-end mobility strategy can

become an engine for unprecedented

innovation and growth.

3 common use casesThe progression toward enterprise-wide mobility covers three typical use

cases. At any given time, a mobility program may have workgroups or

users who fit any one of the three.

1. Enabling mobile devices: Often the first step is to enhance and expand

the capabilities of mobile devices to provide secure, easy access to end-

user productivity tools such as email, calendar and contacts. This level

of application access is all that many end users need to improve their

productivity, regardless of where or when they’re working.

2. Delivering full application access: The second use case involves a

large section of the mobile enterprise workforce that could benefit

from expanded access to job-specific applications, such as customer-

relationship management (CRM) tools for the sales team. The focus

shifts to secure delivery of required apps to a variety of device types and

platforms that IT can manage centrally.

3. Transforming mobile use cases: In the third use case, the focus is

on mission-critical roles, such as clinicians and educators, as well as

transportation, distribution, retail and construction workers. These

individuals are almost completely mobile, and they traditionally have

some type of performance metric associated with their roles. For

exceptional performance, organizations should consider developing

and delivering native applications on business-grade devices to redesign

workflows and streamline business processes.

By adopting a comprehensive, integrated solution, organizations can

quickly and flexibly add capabilities as their mobility programs expand and

business requirements change. Dell mobility consulting services meet

organizations wherever they may be on their mobility journey: from assessing

needs to helping IT decision makers become effective partners who enable

end users and line-of-business (LOB) owners to achieve their goals.

Authors

Anna-Lee Muck is a senior messaging

manager for Dell Mobility. She has been at

Dell for 10 years.

Sean Wisdom is director of global mobility

solutions marketing at Dell. He is responsible

for engaging customers in how mobility

solutions can transform their performance,

processes and business plans.

Learn more

Dell Mobility Solutions:

www.dellmobilitysolutions.com

Dell, SonicWALL and Wyse are trademarks of Dell Inc.


http://www.dellmobilitysolutions.com


Features

Reprinted from Dell Power Solutions, 2014 Issue 2. Copyright © 2014 Dell Inc. All rights reserved. Reprinted from Dell Power Solutions, 2014 Issue 2. Copyright © 2014 Dell Inc. All rights reserved.

It’s no secret: People who use mobile devices are

industrious. To capitalize on all that productivity,

enterprises need to provide employees with access to

corporate data and applications anytime, anywhere. But

there’s a catch. As a plethora of smartphones, tablets, laptops

and desktops enters mainstream use — each with different

operating systems — the task of managing and controlling

these devices becomes unwieldy.

The situation is compounded when employees resist

corporate control and security policies that impede productivity

or appear to encroach on personal privacy. Organizations need

ways to expand access to corporate networks and increase

user adoption of enterprise solutions without exposing the

organization to a large and growing array of threats.

IT groups also must account for changing mobile

enablement strategies. Many organizations are beginning to

implement choose-your-own-device (CYOD) programs and

allow employees themselves to manage corporate-issued

devices. At the same time, the rise in adoption of bring-your-

own-device (BYOD) policies has employees clamoring to use

personally owned devices for work, and many organizations

recognize the potential productivity and cost advantages of

the BYOD approach.

In the midst of constant change, IT groups must

continuously adjust the way they provision devices,

deploy enterprise applications, enable remote access,

As the mobile workplace and the

nature of business itself continue

to evolve, IT teams must support

a multiplicity of devices, operating

systems and work habits. Dell Enterprise

Mobility Management helps simplify

administration and secure vital data.

By Roger Bjork

Transforming mobility management through a unified approach

Dell

Inc.


Features


secure corporate information and

more. Many IT organizations add

point solutions for mobile device

management and security as the need

arises. But a piecemeal approach that

involves managing multiple vendor

relationships also can saddle IT teams

with solutions that don’t talk to each

other or fail to address evolving

enterprise requirements.

Organizations must have the flexibility

to accommodate a wide range of

variables today and lay the groundwork

for future developments. A big piece of

the puzzle is accommodating effective

mobile enablement strategies to support

the influx of diverse devices, operating

systems and work habits. IT groups need

a way to provision, manage and secure

devices, data and applications — and the

flexibility to handle functions independent

of the mobile enablement strategies and

devices supported today or tomorrow.

At the same time, IT leaders have the

opportunity to improve connectivity and

empower line-of-business owners with

the productivity and collaboration tools

they need to help their teams excel.

Flexible, end-to-end management

To help organizations deal with a

complex and changing landscape, Dell

Enterprise Mobility Management (EMM)

enables IT groups to implement security

and management capabilities that match

precise requirements. Dell EMM is a

comprehensive mobile enablement

solution built with field-tested, leading-

edge security and management

technology designed to support a variety

of devices, operating systems, worker

requirements and profiles.

Dell EMM integrates common

functions for managing corporate-

issued or personally owned endpoints,

as well as enterprise workspaces, or

Through Dell EMM,

IT leaders can be

ready to support

evolving mobile

enablement strategies

designed to provide

secure anytime,

anywhere access to

corporate resources

from a changing mix

of devices — while

helping simplify

administration.

containers, that isolate enterprise

resources from the personal operating

environment (see figure):

• Mobile device management (MDM)

• Mobile application management (MAM)

• Mobile content management (MCM)

• Endpoint systems management (ESM)

• Secure access to corporate resources

• Integrated management console

• End-user self-service

• Real-time, consolidated reporting

and alerts

Facilitating BYOD

Dell EMM lets administrators take

a traditional approach to endpoint

management. However, in cases such

as a BYOD environment, administrators

can manage a secure enterprise

workspace on the device instead of

managing the entire device.

Dell EMM provides a container for

personally owned smartphones, tablets

and laptops. The container — which

includes managed encryption, policy

Comprehensive mobile enablement

Endpoint management Container management

Dell MobileManagement

Dell KACEK1000 as aService

Dell MobileWorkspace

Dell DesktopWorkspace

Dell Enterprise Mobility Management: Flexible management and security for current and evolving mobility/BYOD strategies

Features

Reprinted from Dell Power Solutions, 2014 Issue 2. Copyright © 2014 Dell Inc. All rights reserved.14 2014 Issue 02 | Dell.com/powersolutions

Features

management and data loss protection

(DLP) — separates enterprise data and

applications from personal data

and applications and helps simplify

integration with existing IT infrastructure

and processes.

The container benefits end

users as well. They can access the

corporate resources they need simply

by downloading an easy-to-use,

noninvasive app. The container helps

assure end users that their privacy won’t

be violated and their personal data

won’t be compromised, especially in

the instance of a remote wipe — which

takes place inside the container only.

Employees get the tools and privacy

they want so they can embrace the

organization’s security measures

instead of trying to work around them.

By enabling offline productivity,

container-based solutions support an

increasingly mobile workforce that often

must deal with poor internet connectivity

while traveling. Containers allow workers

to capitalize on a responsive, native-

like experience wherever they are. In

addition, containers help organizations

accommodate a diversity of device types,

including smartphones and small tablets,

for which virtualization solutions are often

a poor fit because of small screen size.

For BYOD smartphones and tablets,

the container is designed to provide

built-in, secure remote access with DLP

and a single, secure corporate mobile

app for productivity and collaboration.

The app includes email, calendar,

contacts, secure mobile browser and

secure local file explorer.

While smartphone and tablet

operating systems allow for fewer

changes from IT than PC operating

systems, laptops and desktops

may require deployment of a full

corporate OS image. For that reason,

the container for BYOD laptops and

desktops delivers a corporate Windows

image that can be installed in an Apple®

Mac OS® or Windows environment.

Controlling complexity

Unlike point solutions, Dell EMM is

designed to simplify endpoint management

and security through a unified approach.

Wide range of management

options. Dell EMM enables

administrators to manage everything

from smartphones, tablets and

containers to laptops and desktops,

regardless of who owns the endpoint.

Moreover, administrators can decide

how they manage each endpoint,

whether by user identity or use case.

Integration of field-tested

technologies. Dell has integrated its

best-of-breed intellectual property (IP) for

management and security into Dell EMM.

Industry-leading security. Woven

across Dell EMM are advanced security

functions that can be controlled from

a centralized management console,

including setting up configurations,

policies, data loss protection, secure

remote access, encryption and passwords.

Single-vendor support. Working

with a single vendor helps ensure

integration of capabilities and

management consoles, streamline

deployment and simplify support.

Comprehensive professional services.

Dell offers Image Consulting services

to help organizations create and

manage images deployed to personal

devices. Dell Client Mobility and BYOD

Consulting assists IT leaders in analyzing

organizational needs and defining a

road map for mobility technologies.

EMM Migration Consulting from Dell

helps smooth the move from a current

management service to EMM. The Dell

Mobility User Experience Prototype

Workshop is designed to provide IT

leaders with a clear landscape of their

requirements and produce visual

mock-ups of desired solutions. And Dell

has established a Mobility Center of

Excellence that delivers the resources

necessary to help IT decision makers

become mobility experts, enhancing

their partnership with line-of-business

owners and end users.

Mobile strategy support for today

and tomorrow

As mobile technologies and work

habits continue to evolve, IT leaders

need ways to accommodate existing

requirements, prepare strategies for

change and protect investments. Dell

EMM provides the tools needed to

enhance mobile device security and

management in several ways:

• Comprehensive endpoint

management: The mobile

enablement capabilities of Dell EMM

streamline administrative functions

Employees get the tools and privacy they

want so they can embrace the organization’s

security measures instead of trying to work

around them.



while also helping IT understand

which devices employees are using

and how they are using them.

• Secure enterprise environment:

Dell EMM provides the flexibility

to support an array of current

technologies plus technologies that

may not yet have been implemented,

such as machine-to-machine (M2M)

management. Dell EMM also enables

administrators to deploy and support

the business applications and services

end users need.

• Protected access to data: Embedded

security features, such as secure

remote access and encryption, as

well as containerization capabilities,

help keep corporate information,

applications and networks safe.

• Heightened management efficiency: A

centralized management console helps

control the complexity that can come

with expanding mobility or BYOD

programs; user self-service functions

offload tasks from IT. Integrated

capabilities enable components to

be added seamlessly, avoiding time-

consuming integration work.

• IT innovation: Dell EMM facilitates

innovation by supporting diverse

devices as well as emerging

technologies. With Dell EMM, IT

groups can deliver a responsive,

modern experience for a growing

range of use cases.

Through Dell EMM, IT leaders can

be ready to support evolving mobile

enablement strategies designed to

provide secure anytime, anywhere access

from a changing mix of devices — while

helping simplify administration.

Author

Roger Bjork is director of global product

marketing, responsible for overall mobility/

BYOD solutions for Dell.

Learn more

Dell Enterprise Mobility Management:

Dell.com/EMM

Dell Client Mobility Solutions Consulting:

qrs.ly/3k41rm8



Dell and KACE are trademarks of Dell Inc.

Designed in collaboration with VMware for integrated, agentless security

1.

Trend Micro is #1 in Cloud, Data Security and here are 5 reasons why:

Secure your Dell™ infrastructures with Trend MicroFor more information visit www.trendmicro.com or call 888-977-4200

Provides an immediate defense against targeted attacks & zero-day exploits

Delivers real-time visibility and simple managemenacross

Drives higher security and lower TCO through integration with your environment

Consistently ranked #1 by analysts and customers

2.

3.

4.

5.

tthe network

http://Dell.com/EMMhttp://qrs.ly/3k41rm8http://www.dellmobilitysolutions.com


Features


The rapid expansion of workplace

mobility has led to a corresponding rise

in users who need to access enterprise

applications and data from a wide

range of devices and locations. In many cases,

organizations are implementing hybrid mobility

strategies that may include issuing corporate-

owned devices, instituting bring-your-own-device

(BYOD) policies or permitting employees to select

from preapproved choose-your-own-device

(CYOD) alternatives.

Preparing enterprise applications for an

increasingly diverse array of mobile devices is

particularly challenging. In addition to email,

calendaring, collaboration and web browser

applications, many employees must work with

customer relationship management (CRM) software

and enterprise resource planning (ERP) systems,

as well as industry-specific applications such as

electronic medical records (EMRs) and delivery-

tracking software.

To deliver these applications effectively to

mobile environments, IT groups need to support a

wide variety of screen sizes and operating systems,

as well as the different ways in which users interact

with mobile devices — for example, multi-touch

gestures or hands-free input. At the same time,

organizations must meet specific application and

data security requirements.

Identifying the right approach

There are different ways to bring enterprise

applications to mobile environments. Determining

the most suitable approach involves a thorough

assessment of business goals, technical requirements

and possible constraints imposed by the existing

application or infrastructure.

Development

Organizations should consider developing a

new mobile app if they want to deliver essential

application capabilities in an efficient, user-friendly

interface designed specifically for mobile platforms.

Apps can be optimized for the desired mobile

devices, operating systems and use cases.

Modernization

In some cases, modifying existing mobile apps or

desktop applications for mobile environments may

be the preferred approach. Transforming existing

applications helps reduce cost and accelerate time

to value. Application modernization also enables

organizations to benefit from end-user familiarity

with the functionality of existing apps.

Virtualization

Desktop virtualization may be desirable when end

users require access to the full capabilities of existing

desktop applications. This may be the case when

To provide employees with the performance they need to stay

productive on the go, enterprises can take several approaches to

transform applications for the mobile workplace — including new app

development, app modernization and desktop virtualization.

By Travis Brown

Tailoring enterprise applications for mobile environments


Features


an organization is using closed software with proprietary

application programming interfaces (APIs) or when security or

compliance requirements mandate heightened IT control over

the application and the data it accesses.

Designing and developing mobile apps

Some enterprises lack in-house resources to prepare

applications for mobile environments. In response, the

Dell Application Modernization and Development Solution

Set offers products and services that help organizations

develop new apps, modernize existing apps and implement

desktop virtualization.

Dell has established best practices for delivering

enterprise applications across diverse mobile environments

using this solution set. The Dell Mobility Application Services

team follows a five-step process to determine the optimal

approach for an organization’s specific mobile application

needs (see figure).

Define

Dell consultants start by assessing organizational requirements

and goals to gain an understanding of how users should

access information and what types of devices and platforms

must be supported. As part of that process, the consultants

determine whether existing applications need to be

modernized first, such as migrating applications from

outdated mainframes to modern, industry-standard platforms.

Next, Dell consultants and the organization’s team

members decide whether to develop a new app, modify an

existing app, implement a virtualized desktop environment or

take another approach.

Design

If the team determines that a new app should be designed,

Dell custom mobile application development consultants

work to build the optimal user interface. The user interface

accounts for the supported devices and platforms, application

requirements and the way users interact with mobile devices.

The plan might call for optimizing an existing interface or

website for use on mobile platforms. Ultimately, the goal is to

produce a design that heightens mobile functionality, enables

secure mobile access and helps improve productivity.

Develop

Once the design is approved, Dell mobile application

developers can create a custom native app for a single

platform. Another option is to develop a separate app for

each platform that the organization wants to support.

Alternatively, developers can build a cross-platform app for

multiple mobile or desktop operating systems.

Because security is a top concern in the development

process, developers incorporate industry-standard encryption

capabilities. They also follow best practices designed to prevent

mobile access to enterprise data from compromising the

security of that data. At the same time, developers help ensure

that organizations maintain compliance with internal policies

and external regulations concerning data security and privacy.

Test

As a key part of the app development process, the Dell team

creates test cases and automated scripts and then conducts

end-to-end testing across the planned deployment

platforms. For example, testing can cover performance,

security, app compatibility with operating systems and

browsers, and integration with business intelligence, data

warehousing and ERP solutions.

Boost mobile productivity and customer engagement through a five-step process based on industry best practices

The Dell Application Modernization

and Development Solution Set offers

products and services that help

organizations develop new apps,

modernize existing apps and

implement desktop virtualization.

Define Design Develop TestDeploy andsupport

1 2 3 4 5


Features


Deploy and support

Once testing is complete, the Dell team can help simplify the

deployment and distribution processes by performing app

store certifications and uploading to the Apple® App Store,

Google Play, Windows Store or BlackBerry World, as well as

to the organization’s own app store. Dell also offers mobile-

application support options ranging from proactive — with

help-desk and remediation capabilities — to reactive —

with call-out support on a per-incident basis.

Implementing desktop virtualization

Depending on the number of applications in a company,

building or modernizing apps might be cost-prohibitive.

Desktop virtualization offers a cost-effective alternative

that enables end users to easily access all their applications

from any device through single sign-on. IT staff can quickly

set up a new user by creating a virtual machine and then

assigning a new user name and password. Part of Dell cloud

client-computing, the Dell Wyse Datacenter portfolio offers

pre-configured end-to-end solutions, including endpoints,

data center hardware, services and virtualization software, to

address the needs of a mobile workforce.

Pre-configured, integrated solutions

The Dell Wyse Datacenter portfolio includes pre-configured,

pretested, partner-verified desktop virtualization solutions

that can be hosted on-site or in a Dell data center. These

solutions incorporate software, servers, storage, networking,

endpoints and services to help accelerate deployment and

simplify ongoing management of desktop virtualization. The

following Wyse Datacenter offerings enable organizations

to start with a small proof of concept and then scale the

environment seamlessly and cost-effectively, leveraging

existing investments:

• Wyse Datacenter for Citrix: Production-ready, highly

scalable virtual desktop infrastructure (VDI) solution that

uses Citrix® XenDesktop® software with a wide variety of

prequalified components.

• Wyse Datacenter for VMware® Horizon View:

Comprehensive end-to-end solution for desktop virtualization

that integrates VMware Horizon View virtualization software

and the Wyse Datacenter hardware and software stack.

• Wyse Datacenter for Microsoft VDI and vWorkspace:

Integrated solution based on Microsoft® Windows Server®

2012 R2 and Dell vWorkspace virtualization software that

enables organizations to select from multiple approaches

to desktop virtualization.

Converged platform

Wyse Datacenter with VRTX is well suited to small and

medium-sized organizations looking for cost-effective, per-seat

solutions. Dell PowerEdge VRTX provides enterprise-level VDI

capabilities within a converged infrastructure that can be used

in a normal office environment.

Cloud-based service

Organizations of any size can consider Dell Workspace-as-a-

Service (WaaS), a cloud-based desktop virtualization offering

that offloads implementation, hosting and support to Dell.

The WaaS approach helps accelerate deployment, eliminate

capital expenditures and significantly ease management

burdens while delivering a robust, secure user experience.

Administrators can rapidly provision desktops to end users

and manage virtual desktop images through an intuitive self-

service portal.

Software solutions

While cloud client-computing supports an organization’s

choice of virtualization software, Dell software solutions for

desktop virtualization provide another alternative to deploy

the desktop virtualization model — or models — that fit

specific organizational needs:

• Dell vWorkspace enables organizations to select a hosted

VDI, an offline/local VDI, a Terminal Server/Remote

Desktop Session Host (TS/RDSH) solution or a blended

model to match the right technologies to individual user

needs and to maximize cost-effectiveness.

• Wyse Cloud Client Manager is a cloud-based management

tool designed to securely and seamlessly manage

By transforming applications for

mobile environments, enterprises can

move business forward — facilitating

anytime, anywhere productivity and

boosting employee satisfaction.


Features


Welcome to the app-centric worldPeople have more computing power at their fingertips

than ever before, with cloud-based apps and services

just a few clicks away — bypassing the IT department.

While CIOs are under pressure to reduce costs and

improve efficiency, application developers have

become the new kingmakers, capable of driving

revenues and differentiating new products and services.

To brainstorm ways of working within the

app-centric landscape, in January 2014 a panel of 10

IT experts gathered at a think-tank discussion hosted

by the Menlo Park, California–based venture capital

firm NEA. Moderated by Dell director Barton George,

“The New Age of Apps and Delivery Gaps” think tank was

streamed live, enabling viewers to follow and contribute

questions and comments through Twitter.

With experiences ranging from start-ups to

established enterprises, the panelists observed that IT

organizations must meet the demands of their app-

centric users, who expect apps and services to be

delivered more quickly and to be better designed than

they are today. Also, users want access from any device,

anywhere, at any time. But most importantly, concluded

the panel, IT leaders need to change the culture of

their departments to embrace risk-taking, tolerate

failure and value knowledge-sharing. This step is key to

transforming the IT organization into a service-oriented

consultancy that ties into the core of the business.

To watch the Livestream video broadcast of the

event, visit new.livestream.com/Dell/theappgap.

Organizations should consider

developing a new mobile app if they

want to deliver essential application

capabilities in an efficient,

user-friendly interface designed

specifically for mobile platforms.

Dell, vWorkspace and Wyse are trademarks of Dell Inc.

Author

Travis Brown is a senior product manager at Dell, specializing in

desktop virtualization. He has been in the virtualization delivery

industry for 12 years.

Learn more

Dell Application Services:

qrs.ly/nb41rmb

Dell Custom Mobile Application Development:

qrs.ly/fz41rmf



thin clients as well as iOS and Google® Android™

mobile devices.

• Wyse Device Manager is powerful on-premises

management software for configuring, updating and

administering Wyse thin-client devices.

• Wyse WSM enables virtually any Windows application

to run on a cloud-client endpoint just as it would on a

traditional PC, while avoiding security exposures and

management and maintenance costs.

• Wyse TCX desktop virtualization software provides a rich

multimedia experience and supports multiple displays on

Wyse endpoints.

Supporting mobile workforce productivity

As organizations continue to expand their mobility

programs, they need efficient and effective ways to bring

enterprise applications across an increasing variety of mobile

environments to meet both user requirements and business

goals. (For more information, see the sidebar, “Welcome to

the app-centric world.”)

Dell offers comprehensive solutions and expert

resources for application development, modernization and

virtualization that help organizations accelerate time to value

and control costs. By transforming applications for mobile

environments, enterprises can move business forward —

facilitating anytime, anywhere productivity and boosting

employee satisfaction.

http://new.livestream.com/Dell/theappgaphttp://qrs.ly/nb41rmbhttp://qrs.ly/fz41rmfhttp://www.dellmobilitysolutions.com


Features


Flexible, end-to-end security

enables enterprises to speed adoption

of transformative technologies for

a competitive edge. Best-practice

deployments help deliver on the

business promise of mobility with

integrated protection throughout

the workplace.

By Roger Bjork

Agile security for the mobile workforce

Increased mobility and seamless access to cloud services

allow today’s employees to work more creatively and

collaboratively than ever before. For organizations,

mobile enablement means a productive workforce, close

connections with customers and partners, and heightened

potential for innovation and growth.

To support mobility initiatives and bring-your-own-device

(BYOD) programs, IT groups are facilitating access to a

broadening array of computing device types running various

operating systems. But in doing so, they face a balancing

act: preventing costly security breaches while simultaneously

ensuring compliance and expanding access to corporate

applications and data for authorized individuals.

In this diverse and highly competitive landscape, best-

practice security has become a key business enabler — not a

process of restriction and denial. For example, if employees

feel that security policies impede productivity or encroach

Steve

n E

rric

o/G

ett

y


Features


As enterprises facilitate

remote access to corporate

information and expand their

BYOD programs, bolstering

network security is of

paramount importance.

on personal data, they look for individual work-arounds to

protect their privacy. Addressing security risks from theft,

unauthorized access and malware can be especially difficult

when employees are using personally owned laptops and

mobile devices.

At the same time, IT groups must control the

administrative complexity caused by adding multiple,

distinct security solutions from different vendors. These

solutions often operate in silos, working to lock down

different parts of the enterprise: the network or the

endpoint, the user or the data. A siloed approach creates

gaps and inefficiencies, forcing IT to manage each silo

separately and impeding progress for everybody, especially

users, with unnecessary complexity.

Several best practices enable organizations to address

security issues throughout the enterprise workspace by

bolstering security across enterprise networks and mobile

platforms. In addition, integrated solutions that avoid

overlapping functionality and streamline management

can help organizations maintain tight security and ensure

compliance, no matter what use cases, device types,

platforms and enablement strategies they support.

Strengthening network security

As enterprises facilitate remote access to corporate

information and expand their BYOD programs, bolstering

network security is of paramount importance. Key best

practices help IT decision makers maintain security of

corporate information and sustain compliance with

regulations even as they widen access to information

anytime, anywhere.

Build a BYOD network infrastructure. Employees may

connect to the enterprise network through their own devices

for personal use, which can severely limit the bandwidth

available for work-related tasks. These devices also can

introduce security threats to corporate resources and put

regulatory compliance at risk. However, relegating employees

to the guest network could reduce the bandwidth available to

customers and other visitors. Instead, creating a separate

BYOD network enables employees to stream media without

affecting the corporate network. A BYOD network also

can check that devices are validated for compliance with

corporate security requirements before connecting.

Set up secure mobile and remote access. Many

employees use mobile devices for work-related purposes

away from the corporate campus. However, unauthorized

users could gain access to sensitive apps and data

through unsecured WiFi connections or theft. Accordingly,

organizations should set up secure mobile access with

context-aware authentication, network access controls

and a virtual private network (VPN). These measures

enable mobile workers to securely connect to corporate

information when using public networks, and they help

prevent unauthorized access.

Inspect all network traffic. The increasing numbers of

personal mobile devices represent more vectors for security

and compliance breaches. In addition, bandwidth-intensive

applications can slow performance across the network.

Organizations must monitor and control incoming and

outgoing traffic to help maintain performance, security

and compliance. Next-generation firewalls are designed to

provide insight into traffic across all ports and protocols,

helping identify applications that consume excessive

bandwidth or pose significant threats. This insight enables

administrators to set granular usage policies that help

guarantee bandwidth prioritization and maximize network

security and productivity.

Establish a security baseline. An effective identity and

access management (IAM) solution helps prevent intrusions

that take advantage of abused or compromised access

credentials. In particular, a unified approach that is designed

to raise all access to a secure baseline helps mitigate many

risks typically associated with today’s heterogeneous access

needs. Suitable IAM solutions provide a unified approach

to identity governance, privileged account management

and access management — including single sign-on —

so organizations can effectively control access while

streamlining important operations.


Features


Safeguarding mobile devices

In addition to protecting the enterprise network, organizations

must keep data from leaking out of the enterprise through

mobile devices. Several best practices help lay a foundation

for mobile security that addresses the diversity of user work

preferences, device types, operating systems and enablement

strategies employed across the enterprise.

Institute a password policy. As a first step, organizations

should implement PIN- or password-governed access to the

operating environment of all devices. Doing so potentially

buys time in which to report a missing device and to disable

its functionality remotely. Unifying application access through

single sign-on helps improve security while reducing the need

for IT assistance.

Implement user education programs. Enterprises should

educate mobile and remote users on how to avoid basic

behaviors that can expose devices to malware or allow

unauthorized access to corporate information. For example,

employees should refrain from using public wireless networks

for work unless they are connecting over VPN.

Keep the OS up-to-date. An effective way to guard

against vulnerabilities is to keep current with OS vendor

updates. IT groups should regularly install, or require the

installation of, OS updates on mobile devices to avoid

exploitation of flaws in earlier versions.

Encrypt devices and data. Mobile device encryption

helps protect data that falls into the wrong hands. IT

decision makers should deploy encryption solutions that let

administrators set encryption policies based on user, user

group and data sensitivity.

Create secure containers. A contained environment, or

container, can cordon off enterprise applications from personal

ones, or an enterprise workspace from a personal workspace.

This approach is designed to prevent personal applications and

data from commingling with corporate information.

Alternatively, desktop virtualization allows employees to

access applications and data directly from the secure data

center without moving that data onto a mobile device.

Or enterprises can deploy a virtual desktop model that

keeps data in motion on a device’s container, allowing users

to work offline.

Implement IAM. Effective IAM solutions are designed

to provide a foundation for secure access and dramatically

reduce the incidence of security breaches. By helping ensure

that individuals access only what they need, IAM avoids

unauthorized or malicious access to sensitive data in a wide

range of situations, scenarios and use cases.

Adopting robust mobile security solutions

The comprehensive Dell Mobility Solutions portfolio

includes many security offerings that address current and

emerging threats. Many of these solutions can aid in the

implementation of best practices for network security:

• Dell Networking W-Series wireless access: Centralized

controllers, access points and instant access points,

coupled with network management and access

management software, provide the security, functionality

and manageability needed for implementing BYOD and

guest access networks.

• Dell SonicWALL Mobile Connect: This application works with

SonicWALL appliances to deliver policy-enforced mobile access

and help protect against mobile threats. Using the Mobile

Connect app, workers can get fast, simple access to enterprise

resources from their smartphones, tablets and laptops.

• Dell SonicWALL Secure Remote Access (SRA): To validate

essential device security information, the appliances provide

interrogation capabilities that allow only mobile devices meeting

configured security policy requirements to access the network.

• Dell SonicWALL Next-Generation Firewall (NGFW):

Combining intrusion prevention, anti-malware prevention

and Secure Sockets Layer (SSL) decryption and inspection,

the NGFWs are designed to scan every byte of every packet

for deep network protection.

• Dell One Identity: The family of IAM solutions unifies

identity governance, privileged account management and

access management to help secure and control access to

information and systems.

The comprehensive

Dell Mobility Solutions

portfolio includes many

security offerings that

address current and

emerging threats.


Features


Dell also offers security solutions to enable a wide range of

use cases, device types and enablement strategies:

• Dell Enterprise Mobility Management (EMM): A

comprehensive mobile enablement solution, EMM provides

systems and policy management for endpoints and

containers. Built-in secure remote access with data-loss

protection helps avoid breaches and protect data.

• Dell Data Protection | Encryption (DDP | E): The

solution encrypts files residing on a variety of devices

and external media.

• Dell Data Protection | Mobile Edition (DDP | ME): The

solution encrypts and decrypts data accessed by tablets

and smartphones running the Google® Android™ and iOS

operating systems.

• Dell Data Protection | Protected Workspace (DDP | PW):

The software helps protect users against untrusted content

by placing highly targeted apps in a secure container.

• Dell Data Protection | Security Tools (DDP | ST): The set of

tools enables advanced authentication, single sign-on and

preboot authentication.

• Dell Custom Factory Integration (CFI): The service allows

enterprises to standardize on a customized, secure system

image for desktops and laptops, which Dell installs at the

factory to simplify deployment.

• Dell KACE K1000 Management Appliance: The appliance

helps identify and remediate vulnerabilities, centralizing

management and enforcing security policy compliance

across diverse systems.

• Dell KACE K2000 Systems Deployment Appliance: The

appliance streamlines and automates system provisioning.

• Dell Wyse Datacenter: The solutions portfolio for

desktop virtualization includes pre-configured, integrated

offerings that accelerate deployment and help simplify

ongoing management.

Prospering in a highly connected world

Getting security right is key to success as the scale and scope

of the mobile workforce expands. Adopting best practices

for network and mobile device security helps organizations

strengthen protection without hindering access to required

applications and data.

Dell Mobility Solutions for security accommodate an

ever-expanding array of use cases, device types, platforms

and enablement strategies. These solutions help enterprises

implement best practices that boost employee productivity,

accelerate organizational outcomes and enable regulatory

compliance. Implementing a comprehensive, integrated

approach to security enables organizations to capitalize on

mobility advances while streamlining management and filling

gaps created by legacy security silos. Ultimately, security

measures that safeguard sensitive enterprise information

across diverse systems allow IT leaders to embrace promising

new technologies quickly and effectively — delivering the

business agility to capitalize on exciting innovations in ever-

shortening windows of opportunity.

Dell, KACE, Mobile Connect, SonicWALL and Wyse are trademarks of Dell Inc.

Adopting best practices for

network and mobile device

security helps organizations

strengthen protection without

hindering access to required

applications and data.

Author

Roger Bjork is director of global product marketing, responsible for

overall mobility/BYOD solutions for Dell.

Learn more

Dell security and data protection software:

qrs.ly/dc42oub

Dell secure mobile access solutions:

qrs.ly/oc42oud

Dell Data Protection Solutions:

Dell.com/dataprotection

Dell One Identity Solutions:

qrs.ly/4k42oue


www.dellmobilitysolutions

http://qrs.ly/dc42oubhttp://qrs.ly/oc42oudhttp://Dell.com/dataprotectionhttp://qrs.ly/4k42ouehttp://www.dellmobilitysolutions.com


Features


The groundswell of bring-

your-own-device (BYOD)

initiatives has become a

major force driving mobility

and wireless network access, leading

all types and sizes of organizations to

rethink their mobility infrastructure.

Over the course of any given work day,

an employee typically uses a mix of two

or more devices, such as smartphones,

tablets and laptops. Moreover, workers

are using mobile devices to access

content that is richer than before.

They need minimal latency for

multimedia-heavy, real-time applications,

including the Microsoft® Lync® unified

communications platform and Citrix®

virtual desktop infrastructure. Data-

intensive usage, such as uploading and

downloading to Dropbox® or Microsoft®

OneDrive cloud-based hosting services,

requires high bandwidth.

To deliver the performance

demanded by burgeoning ranks of mobile

workers and an exponentially growing

number of devices, organizations must

tune the IT infrastructure for optimal

network bandwidth and capacity.

A panoply of mobile users and devices calls for an enhanced mobility infrastructure

that supports the demands of today’s content-rich applications. Four key

components form the basis of a flexible, end-to-end network access solution.

By Steve Davis and Pratik Mehta

Bolstering campus networking infrastructure to optimize wireless access

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Features


IT organizations also need ways to

maintain control over data, applications

and networks as they expand access to

online resources.

Making the right infrastructure

choices can help organizations meet

evolving performance and security

requirements while avoiding the

cost and complexity of maintaining

numerous point solutions. In particular,

an infrastructure built on industry

standards helps keep capital expenses

low by enabling easy integration of a

wide range of options.

Creating a modern mobility

infrastructure

Four main infrastructure components

are required to support wireless access

needs and deliver an excellent end-

user experience — keeping in mind

that any solution is only as good as its

weakest link. For example, increasing

the number of wireless access points

can be a good first step. However, if the

network does not support the added

capacity, the organization may not

obtain the desired results.

1. Intelligent wireless access points

and controllers

To handle the increasing density of

mobile devices without sacrificing

performance, organizations can add

wireless access points and adopt high-

performance solutions based on the latest

IEEE 802.11ac st

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