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Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International e-government Forum Bahrain 10 – 11 April 2012

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Page 1: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Mobile Technologies: Empowerment viaParticipation and

Innovation

Raul ZambranoGlobal Lead/Senior Policy Advisor ICTD & e-governanceUNDP New York

International e-government ForumBahrain

10 – 11 April 2012

Page 2: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Contents

• Evolution of ICTs

• Government “vs.” Governance

• The mobile “revolution”

• Examples

• Looking ahead...

Page 3: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

The World Today...

• Global recession, fiscal crises, climate change, etc.

• Increased inequality between and within countries

• New “social movements”...

• Rapid growth of mobiletechnologies and social network use

Page 4: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Inequality within countries...

Source: The Economist

Page 5: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Inequality within countries, MENA

Page 6: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Evolution of ICTs

Page 7: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Evolution of ICTs..

Page 8: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Evolution of ICTs..

Page 9: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Evolution of ICTs, MENA

Page 10: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Evolution of ICTs..

Page 11: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

ICTs: Efficiency vs. Transformation

• ICTs as efficiency tool

=> cost reduction, scale=> economic perspective

ICTs as transformational tool=> qualitative changes=> networking...

=> new ways of doing things!

¨The essence of technology is by no means anything technological¨ (Heidegger)

Page 12: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

What is that “e” for?

Let us remove the “e” from e-government and e-governance

Page 13: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

We are left with...

Government “vs.” Governance

within a given

State!

Page 14: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Which are:

• The State:

=> territory, institutions, culture,etc.

• Government: => people who run the state

• Governance:=> rules and mechanisms to run

a given state of affairs

Page 15: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Dual role of people in governance..

Page 16: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Open Government: Overview

Transparency

Open Data, Information Access laws, etc.

AccountabilitySocial audits, etc.

ParticipationNetworking, collaboration

Voice, etc.

TAP: Three key pillars of Democratic Governance!

ICTs: enable,transform

Page 17: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Open Government revisited

Transparency

Open Data, Information Access laws, etc.

AccountabilitySocial audits, etc.

ParticipationNetworking, collaboration

Voice, etc.

ICTs: enable,transform

Page 18: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Why?

• Lower costs (devices and access)

• Broader network coverage

• User interface (voice plus simple text)

• Usability and portability

• Appropriation (personal device, usually)

• Social status

Page 19: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Mobiles Socio-economic Impact

• Link to GDP growth

• Increase of tax revenues

• New jobs in sector and outside

• Infrastructure leap-frogging

• Enhance public service delivery

• Reduce Information asymmetries

Page 20: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Mobiles Socio-economic Impact

• Reduce cost/travel expenditures for

SMEs

• Creates new infomediaries

• Facilitates access to information

• Fosters communications (9 trillion SMS sent in 2011)

• Provide access to poor people - over 90 million people have a mobile but have no access to electricity!

Page 21: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Examples: Ushahidi - Crowdsourcing

Page 22: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

m-Pesa – Mobile Money, Kenya

Page 23: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

I Paid a Bribe! - India

Page 24: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Post-crisis and peace keeping

Central African Republic: Disarmament & demobilization

Page 25: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

M-Pedigree – mobile health, Ghana

Page 26: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

More in UNDP Report on Mobiles

Page 27: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Download from here NOW!

http://undpegov.org/mgov_primer.html

Page 28: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Looking forward...

• “Democratization” of access to ICTs • Innovations in the South!

• Lower barriers to entry (access &technology)

• Local social innovators/

entrepreneurs

• Responding to local needs/gaps

Page 29: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Looking forward...

• Policy makers be

aware! • Empowers people

• New ways to interact with governments

• Gives voice to those

who had none before

Page 30: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Looking forward...

BUT..

• Scalability Issues •Weak links to national development

policies and strategies

• Not a panacea, nor a one size fits all approach

Page 31: Mobile Technologies: Empowerment via Participation and Innovation Raul Zambrano Global Lead/Senior Policy Advisor ICTD & e-governance UNDP New York International

Thank you!

[email protected]

http://undpegov.org/