mobile learning allow your employees to learn in their own space and at their own pace
Post on 18-Oct-2014
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In today’s competitive environment, the need for efficient, lean, accessible and easy-to-use learning technologies has never been greater. Now more than ever, organizations must accelerate time to competency and develop organizational capability. To do that, businesses need to provide employees access to learning content and tools in a right-time, right-place context, no matter where they are physically located. Join Shelley Schmoker, director of HR solutions strategy at SumTotal Systems, to learn more about how mobile learning solutions help companies: Drive adoption by allowing employees to access information anywhere, anytime and on the device of their choice. Increase effectiveness of on-the-job training as learners access and apply content in the moment. Increase productivity by rapidly distributing in-context learning.TRANSCRIPT
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Speaker: Shelley Schmoker Director of HR Solutions Strategy SumTotal Systems Moderator: Frank Kalman Senior Editor Chief Learning Officer magazine
Mobile Learning: Allow Your Employees to Learn in Their Own Space and at Their Own Pace
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Mobile Learning: Allow Your Employees to Learn in Their Own Space and at Their Own Pace
Frank Kalman Senior Editor Chief Learning Officer Magazine
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Mobile Learning: Allow Your Employees to Learn in Their Own Space and at Their Own Pace
Shelley Schmoker Director of HR Solutions Strategy SumTotal Systems
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 9
Mobile Learning Allow Your Employees To Learn In Their Own Space And At Their Own Pace Shelley Schmoker, Director of HR Solution Strategy February 13, 2014
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 10
On The Agenda For Today Why Mobile Learning Is On The Rise Mobile Learning Driver in Key Industries Real World Case Studies Quick View of SumTotal Solution Q&A
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Mobile Learning on the Rise
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For The First Time Ever, A Technology Set To Outnumber Humans
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1973 1993 2013
# (in
bill
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) PopulationMobilePCTV
Source: Cisco, Global Mobile Data Traffic Forecast Update, 2012–2017
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of workers in the US are already mobile 75%
of global workers will be mobile by 2015 37%
Source: IDC, Worldwide Mobile Worker Population 2011-2015 Forecast
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of global workforce will be comprised of Millennials by 2014
40%
Source: Forbes, Three Reasons You Need To Adopt A Millennial Mindset Regardless Of Your Age
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Work From Multiple Locations
Use Many Apps
Use Multiple Devices
Anytime, Anywhere Information Workers
29%
Anywhere, Anytime Is The New Normal
Source: Forrester Research, 2013 Mobile Workforce Adoption Trends
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of workers say they are already using personal smartphone for work. 62%
Source: iPass, 2013 Mobile Enterprise Report
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of workers declared their mobile device to be their “most critical work device” 65%
Source: IDC, Consumerization of IT Study: Closing the “Consumerization Gap (2011)
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1. Spread of personal devices in the enterprise
2. Growing mobile workforce 3. Increasing no. of
millennials in workforce 4. Improved technologies
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Drivers for Mobile Learning in Key Industries
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• Nurses and doctors with limited access to computer
• High volume of HIPPA, JCAHO and OSHA compliance training
• Growing use of tablet devices
• On-the-job training and evaluations
• Highly mobile workforce of Brokers and Agents where revenue generation is paramount
• High volume of SEC, FINRA and CFTC compliance training
• Rapidly changing product and market info
HEALTHCARE FINANCIAL SERVICES
• Line workers and field sales with limited access to computer
• High volume of OSHA and ISO training
• On-the-job training and evaluations
• Pressure from channel to deliver information to mobile devices
MFG & HIGH TECH
• Sales team with need to show multimedia content to physicians while onsite
• Rapidly changing product and market info
• High volume of compliance training required by the FDA
LIFE SCIENCES
• Retail store workers with limited access to computer
• Store Operations struggling with delivering training in low bandwidth environments
• On-the-job training and evaluations
RETAIL
• Mining, drill rig workers and airline personnel with limited access to computer
• High volume of safety and compliance training from OSHA and FAA
• On-the-job training and evaluations
ENERGY
Industry Challenges
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of CEOs say the lack of the right skills is their biggest talent challenge 66%
Source: Corporate Leadership Council, 2012
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of organizations state learners need to connect with learning resources on a daily basis to effectively perform their job
20%
Source: Brandon Hall Group, 2013
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Real World Case Studies
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 24
Fortune 50 Global Consumer Products, Manufacturing
Challenges Lack of access to up-to-date information Time and effort to maintain certifications Challenged to distribute important safety updates Limited access to technology
Strategy Deploy mobile learning solution to 150,000 employees
Provide technical and skills training to field engineers Leverage mobile technology to streamline decision making
Mobile Learning in the Real World
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Fortune 500 Biotechnology Company
Challenge Shrinking market, highly competitive industry High employee turn-over Predominantly mobile sales force
Strategy Modernize learning infrastructure and content Build courseware that displays same on mobile and desktop Pilot the STS mobile learning with 500 sales people worldwide Deploy mobile training on iPads
Mobile Learning in the Real World
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SumTotal Mobile Learning Please contact your sales rep or account
manager to schedule a demo of SumTotal’s Mobile Learning Solution
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 27
Next Generation Mobile Capabilities deliver targeted content when and how employees need it.
Next Generation User Experience
- HMTL-5 based responsive design
- Contextual, hyper-personalized UX
- Touch-optimized for mobile delivery
- Broadest device support (smartphones, iPad, Android, Kindle)
- Location-aware, offline enabled
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Provide job aids and quality operating procedure updates to
employees who don’t have access to a workstation
RECAP: 4 Ways To Leverage Mobile Learning
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Offer employees who work in the field access to information on the job and at the moment
of need
RECAP: 4 Ways To Leverage Mobile Learning
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Enable workers who travel consistently with learning and
training resources
RECAP: 4 Ways To Leverage Mobile Learning
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Keep your sales team up-to-date with the most current marketing
slicks and technical specifications for all your
products
RECAP: 4 Ways To Leverage Mobile Learning
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Employee Perspective on Mobile
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participants would complete MORE training in a mobile format
100%
were convinced the mobile format ENHANCED their learning
liked the “TIME MANAGEMENT” and “CONVENIENCE” benefits of the solution
less time was spent in training-related activities on average with NO LOSS OF COMPREHENSION
99%
75%
45%
In A Recent Survey Of Mobile Learners…
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Provide job aids and quality operating procedure updates to
employees who don’t have access to a workstation
Smartphone Usage = Extraordinary Attributes
Source: KPCB, 2013 Internet Trends Report
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A Little About SumTotal
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LEARNING TALENT WORKFORCE PAYROLL & EXPENSE
3,500 Customers | $200M+ Revenue | Nearly 30 Years in HR 45M Users | 17M Cloud Users | 96% Customer Retention
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 45
Analysts Rate SumTotal’s Solutions The Most Comprehensive
* *
MOST COMPLETE SOLUTION LEADER CHAMPION
#1 IN LEARNING
The Forrester Wave: Learning
and Talent Development
2013
Vendor Landscape: Talent
Management Suites 2013
LMS Market Share Report
2012
Talent Management Systems 2013
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For free resources visit us at www.sumtotalsystems.com
HR Field Guide: 5 Tips to Effective Mobile Learning
On-demand Webinar: Mobile Learning Success - Strategies & Tactic for Your On-the-Go Learning Program
On-demand Webinar: Driving Productivity with Context-Aware Learning
Performance-Driven Learning: 3 Methods to Develop Employee Skills
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Shelley Schmoker Director of HR Solutions Strategy SumTotal Systems [email protected]
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