mobile is the new normal
TRANSCRIPT
Source:Baromètre2015desusagesnumériquesdescitoyenswallons
DIGITAL&MOBILEAREGROWING
39%
93% OFWALLLONPEOPLEOWNAMOBILEPHONE
75% CONNECTEVERYDAY
OFWALLLONPEOPLEOWNASMARTPHONE
4Source:GoogleConsumerBarometer Belgium 2016
SMARTPHONESAREACRUCIALACCESSPOINTFORPEOPLEACCROSSALLAGESCOMINGONLINE
Source: The New Digital Devide, Whitebook Deloitte 4/2014
BY202190%OFALLCONSUMERACTIONSWILLBESUPPORTEDBYDIGITAL.
Source: Google & Milward Brown Digital Study, 2014
89%OFB2BBUYERSUSETHEINTERNET AND42%OFTHEMUSEAMOBILEDEVICEDURING
THEB2BPURCHASINGPROCESS.
WECHECKOURSMARTPHONEMORETHAN150TIMESADAYWECHECKOURSMARTPHONEMORETHAN150TIMESADAYWECHECKOURSMARTPHONEMORETHAN150TIMESADAYWECHECKOURSMARTPHONEMORETHAN150TIMESADAYWECHECKOURSMARTPHONEMORETHAN150TIMESADAYWECHECKOURSMARTPHONEMORETHAN150TIMESADAYWECHECKOURSMARTPHONEMORETHAN150TIMESADAYWECHECKOURSMARTPHONEMORETHAN150TIMESADAYWECHECKOURSMARTPHONEMORETHAN150TIMESADAYWECHECKOURSMARTPHONEMORETHAN150TIMESADAY
…
MOBILEISTHENEWNORMALANDEVERYINDUSTRYISDISRUPTED
Government
Transportation
HealthCare
Manufacturing
Retail
Utilities
Insurance Banking
ProfessionalServices
Education
MediaICT
Sport
18
WHY?Abunchofreasons…
GAINCOMPETITIVEADVANTAGES
INCREASEEFFICIENCY STAYRELEVANT
GRABNEWMARKETSHARE
RETAINEMPLOYEES SAVEMONEY
1.KNOWYOURCUSTOMERMay she be a client or an employee, you need to understand your customer needs, her profile and her journey.
2.BUILDYOURSTRATEGYBuild a plan to meet your customer needs during her mobile journey and define your business objectives.
3.DESIGNFORREALUSERSYou have to provide a delightful user experience. Users come first, business objectives come next.
4.MEASURE&OPTIMISELook at what goes well and what goes wrong. Optimise your processes and the user experience.
25
OURMOBILESERVICES
MOBILESTRATEGY MOBILEAPPS OPTIMISATIONUSEREXPERIENCE RESPONSIVEWEB
Wehelpourcustomersdefine,planandoptimise
theirmobilestrategies.
Wedesignengagingdigitalsolutionsforreal
users.
Wedeliveramazing,useful
andcontextualisedmobileapps.
Wecreatebeautiful,manageable,efficient,
integratedandresponsivewebsitesandecommerce
platforms.
Wecanhelpyouoptimiseyour
processes,resultsanduser
experiencebasedonanalytics.
WHYYOUSHOULDWORKWITHUS
AGILITY INTEGRATION SECURITY BUSINESS-ITALIGNMENT
We use agile methodologies, rapid iterations and user testing to meet your requirements and our own governance framework to deliver flat rates projects on
time and on budget.
We rely on the very strong tech skills of our team to provide digital solutions that are fully
integrated within your information system and business
processes.
In a data-driven world, we pay very much attention to providing
fully secure solutions that are aligned with the most strict internal security policies.
Our IT background, combined with our business expertise,
makes us the perfect partner to deliver solutions that meet at the
same time business and IT requirements.
DIGITALSTRATEGY&BUSINESSEXPERTS
TECHIES
PROJECTMANAGERS
USEREXPERIENCEARCHITECTS
THECREW
WEBDESIGNERS
MANAGERS
EXPERTISE– INNOVATION– ENGAGEMENT– FUN
50+PEOPLE
27YEARSOLD
ANAVERAGEOF