mobile by default workshop

12
MOBILE BY DEFAULT WORKSHOP Brussels – belgium May 21, 2014 Abbas Badran m-government is not e-government++ Electronic Government Research Center www.egovconcepts.com

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Page 1: Mobile by default workshop

MOBILE BY DEFAULT

WORKSHOP Brussels – belgium

May 21, 2014

Abbas Badran

m-government is not e-government++

Electronic Government Research Center

www.egovconcepts.com

Page 2: Mobile by default workshop

Disclaimer & usage The material in this presentation has been prepared by Abbas Badran for the “Mobile by Default”

workshop organized by DG CONNECT and ePractice and it provides general background information

about “M-Government” and it doesn’t necessarily applies to every situation.

Usage of this material in commercial activities is not allowed without a written permission from the

author.

www.egovconcepts.com

Page 3: Mobile by default workshop

BIG Technological & political shifts

www.egovconcepts.com

• Facebook reached 1 billion users

• Arab Spring and Social Media Role

• Whatsapp model threatens SMS model

• Wikileaks & Snowden models threatens gov

security

• Elastic computing became a reality

• Smart Things are everywhere on the net.

• 422 million broadband subscribers in

Europe by 2013

10 Years

Strategic Events (technical & political) since Facebook went online in 2004.

Page 4: Mobile by default workshop

…AND MORE

www.egovconcepts.com

BIG

Data

IoT IaaS

App

Stores

Cloud

Android

Horizon

2020

iOS

Smart

Dubai

Digital

Malaysia

Political Technological

Page 5: Mobile by default workshop

m-government = e-government++?

www.egovconcepts.com

App

Servers

Web

Servers

• Update existing services to be

accessed from mobile

• Use existing system

architecture

• Add mobile sections to your

guidelines & procedures

• Design first for mobile then

build it.

• Seize the opportunity to go

cloud computing

• Develop a government

mobile toolkit (security,

procedures, technology)

VS

E-GOVERNMENT++ • M-GOVERNMENT

Page 6: Mobile by default workshop

e-government vs. m-government

www.egovconcepts.com

M-government E-government Factor

Individual Centric Service Centric Designed To

iPhone, Android,

Blackberry,

Tablets…Mobile Apps

Portals, Websites Key Access Channel

Usually Cloud Based Classic Data Center Data Location

Government App store

or public app store

Web based Application Delivery

High (developers can

build apps using

government open data)

Low Public Private

Partnership (service

development)

Page 7: Mobile by default workshop

m-government 3 Key differentiators

www.egovconcepts.com

SERVICE LOCALIZATION AUTO RECOGNITION MOBILITY

Public services can be linked to

geographic location of the citizen

(closest hospital, police,

restaurant…)

QR CODE

Barcode

(makes data entry easier and error

prone)

Government services travel with you, in fact citizens

will have their government in their pockets for the 1st

time in history

Page 8: Mobile by default workshop

Recognizes The User’s Hand

Movements Using Infrared Rays

Gesture

Sensor

Recognizes Phone Is Located

Near User Using Infrared Rays

Proximity

Sensor

Detects Phone Rotation State

Based On Three Axes

Gyro

Sensor

Detects Phone Movement State

Based On Three Axes

Accelerometer

Detects Magnetic Field Intensity

Based On Three Axes

Geomagnetic

Sensor

Identifies Atmospheric Pressure At

The User’s Current Location

Barometer

Recognizes Whether The Cover

Is Open Or Closed

Hall

Sensor

Measures RGB And White

Intensity Of The Light Source

Light

Sensor

Checks Temperature And

Humidity Levels

Temperature/

Humidity Sensor

m-government: leveraging device capabilities

Page 9: Mobile by default workshop

m-government safety & security

www.egovconcepts.com

While driving

• Notification and alerts

• Transactions

• Payments

• Device lost with personal

data

• Malwares

• Not using a secure traffic

(SSL)

• Apps code security holes

SAFETY SECURITY

Establish and promote security and safety guidelines and procedures

Page 10: Mobile by default workshop

Typical architecture: backend & frontend

www.egovconcepts.com

GOV

DATA STORES

GOVERNMENT CLOUD

• Government Formal Apps

• Freelance Developers Apps

• Commercial Apps

App

Servers

Web

Servers

GOV PUBLIC

API Endpoints

• Mobile public services guidelines

• Mobile security guidelines

• Toolkits, themes, and templates, …

Page 11: Mobile by default workshop

Smart Things

m-government: paving the road towards smartgov

www.egovconcepts.com

High Computing

Demand

Mobile Citizen

Social Citizen

Follow your citizens or loose their loyalty…

Social Gov Mobile Gov Elastic Gov Gov of Things

Page 12: Mobile by default workshop

Abbas Badran

www.egovconcepts.com

Smart government - 2014 Electronic government - 2004

General manager Electronic Government Research Center

cyberwar - 2010