Mobile Asset Disposition in a BYOD World

Craig BoswellHOBI International, Inc.

Overview

•What are the key issues?•Why is the solution difficult?•How can my organization address the problem?•Where do we go from here?

What are the key issues?

•Collection/Reverse logistics• I don’t own the device•Everyone has one

•Data Destruction• There is lots of corporate data• There is lots of personal data

•Financial Return

Why is the solution difficult?

•Mobile devices including tablets and cellphones have become ubiquitous•300 million devices in the U.S.•2.5 billion devices worldwide•Mobile devices have become an integral part of daily lives

Why is the solution difficult?

Why is the solution so difficult?

•Corporations need to establish plans and policies up front.•IT departments need to treat mobile assets with the same type of management programs•Devices are different, but need for thorough planning is the same

Why is the solution so difficult?

When does end of life occur• Lost device•Stolen device•Employee trade-in•Corporate trade-in•Defective device•Buyback sale

Addressing the problem

•Logistics•Unique challenges with mobile devices•BYOD versus corporate owned devices

require differing solutions•Data access is a benefit not a right•Risk analysis often determines logistics

solution

Addressing the problem

•Logistics•Secure storage for collected devices•Secure shipping and serial number

tracking•Distributed shipping options•Buyback as a solution for BYOD

Addressing the problem

Addressing the problem

Data destruction

•Erasure techniques must address all types of user input data on all devices

Contacts Emails Text Messages Pictures Videos Games

•Web Logins•UDID Interfaces•PIN Numbers•Applications•Phone Numbers•Tweets

Addressing the problem

AUDIOVOX LG NEXTEL ERICSSON SAMSUNG SAMSUNG NOKIA NOKIA MOTOROLAC500 A7110 I 205 D 750 SCHA850 SGHT229 1100B 6126 A630

PPC4100 AX275 I 215 K 500I SCHA870 SGHT309 1112 6133 A780PPC6600 AX355 I 265 K 550I SCHA970 SGHT319 1600 6155 A840PPC6601 AX380 I 275 K 700I SCHA990 SGHT329 2115 I 6165 I A845PPC6700 AX490 I 285 K 750I SCHI730 SGHT409 2115 6170 C139SMT5600 CE110 I 305 P 800 SCHI760 SGHT429 2116 I 6200 C290VX6600 CE500 I 315 P 900 SCHR210 SGH439 2116 6215 I C650VX6700 CG180 I 325 P 910 SCHR300 SGHT509 2125 6225 E1

CG225 I 355 P 910A SCHR400 SGHT519 2126 6230B E815BLACKBERRY CG300 I 415 S 700 SCHR410 SGHT539 2128 6230 K1

7100G CU320 I 450 S 710A SCHR430 SGHT609 2366I 6235 I L27105 CU400 I 530 T 226 SCHR500 SGHT619 2600B 6255 I L67130 CU405 I 560 T 237 SCH510 SGHT629 2600 6256 I L77210 CU500 I570 T 290 SCHR610 SGHT709 2610 6260 MPX2007230 CU515 I580 T 610 SCHU470 SGHT719 2651 6265I MPX2207250 CU575 I 670 T 616 SCHU550 SGHT729 2660 6275I PEBL U67280 CU720 I 710 T 630 SCHU620 SGHT739 2760 6310 I Q7290 CU920 I 730 T 637 SCHU700 SGHT809 2865I 6315I Q9M7520 F7200 I 733 W 300I SCHU706 SGH819 3100 6555 Q9H7730 F9100 I 736 W 550 SCHU740 SGHX426 3120B 6585 RIZR Z37750 F9200 I740 W 580 SCHU900 SGHX427 3120 6590 I V1807780 FUSIC I 760 W 600 SCHU940 SGHX475 3155 I 6590 V1868100 G4015 I 830 W 710 SGHA117 SGHX495 3200 6600 V1888110 G4020 I 833 W 800 SGHA127 SGH497 3205 6610 I V1908120 G4050 I 835 Z 500A SGHA437 SGHZX10 3220B 6620 V1958130 L1150 I 836 Z 520 SGHA517 SGHZX20 3300 6630 V2208300 L1200 I 850 Z 550A SGHA707 SPHA880 3310 6670 V2358310 L1400 I 860 Z 600 SGHA717 SPHA900 3330 6680 V2658320 LX150 I 870 SGHA727 SPHA920 3390 6682 V3008330 LX160 I 880 PALM SGHA737 SPHA960 3395 6800 V3238700 LX260 I885 CENTRO 685 SGHA747 SPHI325 3410 6820B V3258703 LX350 I920 CENTRO 690 SGHC417 SPHI700 3590 7210 V3308800 LX570 I930 TREO600 SGHD307 SPHM300 3595 7250 I V3608820 VX5400 IC402 TREO650C SGHD347 SPHM500 3600 7710 V38830 VX6000 IC502 TREO650G SGHD407 SPHM510 3620 8210 V400

VX7000 IC602 TREO650 SGHD415 SPHM520 3650 8800 V500KYOCERA VX8000 IC902 TREO680 SGHD807 SPHM610 3660 8850 V501

E1000 VX8100 TREO700 SGHD900 SPHM620 5100 8860 V505E2000 VX8300 HTC TREO700W SGHE105 SPHM800 6010 8890 V525KX160 VX8500 8125 TREO755P SGHE315 6015 I 9290 V535K612B VX8550 8525 TREO800W SGH316 6016 I 9300 V540M1000 VX8600 8925 SGH317 6019 E61 V545

VX8700 SGHE335 6020 E62 V547VX8800 SGHI607 6030 N70 V550VX9000 SGHI617 6061 N73 V551VX9100 SGHP107 6085 N75 V555VX9400 SGHP777 6100 N80 V557VX9800 SGHT209 6101 N90 V600VX9900 SGHT219 6102 N91 V620

6103 N-GAGEQD V6356110 V710

Addressing the problem

•Each device operating system represents data storage challenges•Each OEMs implementation of the operating system can be different•Different models from the same OEM can store information differently

Addressing the problem

•Segregate corporate data from personal data

•MDM solutions• Policies

•Resets are not always a solution•Unique mobile issues

•Blackberry PIN, UDI software

Addressing the problem

Financial Return•High value assets

•ASP for an iPhone $175•ASP for an iPad $220•ASP for a Blackberry $90•ASP for a desktop PC $45

Addressing the problem

Financial Return•Refresh cycles often on two year cycle•Corporate deployments shifting to mobile devices•Transportation and logistics cost can be managed due to size of devices•Return can be a result of buyback process

Where do we go from here?

•Mobile devices continue to increase•Mobile operating systems dominate•Corporations depend on the producibility improvements of mobile computing•Industry leaders need to address ownership, logistics, data security, and benefit from potential financial return