mobile architecture overview
Post on 21-Oct-2014
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Mobile ArchitectureDavid Scruggs
Platform [email protected]
@davescruggshttp://www.slideshare.net/davescruggs
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We are witnessing the Post PC Revolution
456 Million Tablets at Work
782 Million Smartphones at Work
2009 2010 2011 20122013(E) 2014(E)
2015(E) 2016(E)
Touch Revolution
4x* comScore Mobile Metrix (March 2012)
Mobile app users are
more engaged*
How do we Apply this to the Enterprise?
Access to data from anywhere, anytime
Improved engagement - real-time, push, geo
Redesigning processes for the mobile-first world
A mobile platform strategy, not just mobile apps
Mobile is an extension to the enterprise, not a standalone solution
Use Cases & Customers
Field service Retail ExecutionClientelingOrderManagement
Consumer Apps CustomUse Case
Mobile SurveysDigitalSales Aid
Mobile Apps Powered By Salesforce Platform
Mobile App Use Cases
Apps for Customers Apps for Employees Apps for Consumers
AXA Increases Agent Productivity 400% With iPad App
World’s largest insurer launches award-winning mobile app in under 4 months
Agents simulate life insurance scenarios and input orders
Synchronization with AXA’s backoffice saves over 20 minutes processing time for each new customer
Managers can track their team’s activities in real-time
Zimmer Engages Healthcare Professionals With iPad App
Leading supplier of orthopedic devices provides surgeons with key surgical content in operating room
Reps access customer information and demo how medical devices function
Integrates with SAP to deliver real time, global business visibility
Compliance with strict legal and regulatory guidelines
Critical Systems Reduces Fire Alarm Inspection Process From Weeks To Hours With iPhone App
Inspections app tracks building data and presents floor plans with fire alarm locations
Field inspectors can view and update reports in real-time
Reports are emailed to clients before the inspector has left the building
Developed in less than 4 weeks
Salesforce Platform Mobile Architecture
It Starts With Data
• Connect to – existing systems– any cloud– partners, vendors, customers
• Access beyond the firewall• Rapid innovation atop existing
systems• Powerful access control,
enforced across all apps, including mobile
• Every object instantly REST enabled
Legacy Cloud Partners
Data
Add Some Social Collaboration
• Collaborate with employees, customers & partners
• Insights come to you• Leverage leading social
networks• Build new social and
mobile-first business processesLegacy Cloud Partners
Data
Social
Rapidly Create Business Logic
• Business users can create business logic exposed for mobile devices
• Reporting & analytics available on any device
• Workflows & approvals available via mobile APIs
• Create custom REST endpointsLegacy Cloud Partners
Data
Social
Logic
Leverage a Single Trusted Identity
• Extend corporate identity to mobile devices
• Mobile app policies managed by admins, not developers
• Customizable provisioning flows
• Sign-on to mobile apps with Salesforce, Twitter, Facebook...
Legacy Cloud Partners
Data
Social
Logic
Identity
Run on Any Device
• Developer freedom: completely open source tools and libraries
• Build for any device with leading JS frameworks
• Native SDKs for iOS & Android
Device
Legacy Cloud Partners
Data
Social
Logic
Identity
Secure Enterprise Container
• Secure storage for customer data
• OAuth2 authentication, access to local device features
• SmartSync for managing offline and data sync
• Administrator controlled• Policies for PIN protection,
access controls
Device
Container
Legacy Cloud Partners
Data
Social
Logic
Identity
Device
Container
The Fastest Path to Mobile Apps
• Instant access to the mobile apps you need via enterprise app store
• Access data & logic via REST APIs
• Choose the right app strategy for your business: web, hybrid, or native
• Experienced mobile architects• Partnerships with leading mobile
implementation providers Legacy Cloud Partners
Data
Social
Logic
Identity
Apps
So, What’s the Right App Strategy for You?
Native
• Full access to all device features• Objective C (iOS), Java (Android), etc+Potential for offline use+Can deploy to AppStore- Reliant on user to update app- Lack of in-house development skills✓Great for ISV apps
Hybrid Local
• Container provides access to device features
• HTML5, JS, CSS resources distributed with app+Potential for offline use+In-house development skills more plentiful+Can deploy to AppStore- Reliant on user to update app✓Great for ISV apps
Hybrid Remote
• Container provides access to device features
• HTML5, JS, CSS loaded at runtime– https://c.na15.visual.force.com/apex/MobileInventory
- Can’t load page when offline (but can cache)- Can’t deploy to AppStore (but can distribute within
enterprise)+ In-house development skills more plentiful+ App updates on every restart✓ Great for internal apps
Web Apps
• HTML5 provides access to some device features– Geolocation, camera (partial)…
• HTML5, JS, CSS loaded at runtime– https://c.na15.visual.force.com/apex/MobileInventory
• Can share resources with hybrid apps- Can’t load page when offline (but can cache)+ App updates on every restart+ Widest possible footprint – every smartphone!✓ Great for internal apps
But Don’t Think of a ‘Versus’ Approach to Mobile!
It can lead to a silo’d mobile app strategy
HTML5 Hybrid Nativevs vs
Think of a Mobile Platform
It opens the opportunity for re-use and sharing
HTML5 Hybrid Native+ +
Salesforce Platform
Mobile SDKiOS and Android SDK for developing with Force.com
Mobile SDK: Accelerate App Development
API WrappersInteract with Salesforce REST APIs with popular mobile platform languages
Secure Offline StorageStore business data on a device with enterprise-class encryption
Push NotificationsDispatch real-time alerts directly to mobile devices
Tools for building native, hybrid, and HTML5 apps on iOS and Android
OAuth2Secure authentication and refresh token management
App ContainerEmbed HTML5 apps inside a container to access powerful native device functionality
http://developer.force.com/mobilesdk
Hands On:http://bit.ly/dfc_beg_workbook
Lab 330: Create a Visualforce Mobile Apphttp://www2.developerforce.com/en/mobile/getting-started/html5#
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