mobiilistrategia @ finug 22.10.2013
DESCRIPTION
Avaus oli SAP:n käyttäjäryhmän FINUG:n tapahtumassa 22.10.2013 puhumassa mobiilistrategian merkityksestä.TRANSCRIPT
MandatumLife.fiRedesign
MOBIILISTRATEGIA Aki Ranin @ FINUG 22.10.2013
AGILE CONSULTANCY EST. SPECIALISTS 2013 120+ OFFICES IN HELSINKI, FINLAND AND WROCLAW, POLAND ANNUAL REVENUE GROWTH 2007-2012 30 %
Muutoksen ajurina Enterprise Mobility
ME KULUTTAJINA ME TYÖNTEKIJÖINÄ
Mobiilin lupaus yrityksille
HAJAUTETTU KÄYTTÖKOKEMUS
ROOLIKOHTAINEN KÄYTTÖKOKEMUS
Kuka tarvitsee mobiilistrategia
Integrations Policy Users Security Connectivity Partners Vendors VARs ISVs OEM Integrators BUSINESS Users Roles Suppliers Vendors Customers
Processes Service Reporting Sales Field Backoffice IT FICO Legal Support Sourcing Management Drivers Growth Innovation Brand perception
Customer satisfaction Retention Efficiency Insight Productivity Value chain Customers Suppliers Partners Vendors Self-service Extranets eCommerce Loyalty Process Data collection
Platforms MDM Delivery App Stores Security MEAP Integrations ERP Backends Offline sync Caching Conflict resolution Optimization Apps Custom Native
APIs IDEs Hybrid Container Modeling language HTML5 App server Javascript Off the shelf Licensing SaaS Perpetual Lease Infrastructure Cloud Public
Private Datacenter Shared Dedicated Devices Type Smartphone Tablet Laptop Phablet Features Cameras GPS Accelerometer Manufacturers iOS Android
Windows Sourcing Model Lease Own Level Global Local Networks Cost management Operators Support Devices Applications Platforms Networks
Näkökulmina bisnes, ihminen, teknologia
Mistä aloittaa mobiilistrategia
Polku 0. YRITYS > MISSIO > ORGANISAATIO > ROOLI
Polku 1.
ROOLI > PROSESSI > DATA > TARVE
Polku 2. ROOLI > KÄYTTÖYMPÄRISTÖ > LAITE
Polku 3.
TARVE > LAITE > OFFLINE > PLATFORM > SMP > iOS TABLETTI
...
• Mobility ambition definition • Mobily profiles for user roles • Technology decision tree • Solution template hierarchy
• Competence assessment • Trainings & Rollouts • Change management
• Hosting and infrastructure • Application management • Device management • Development roadmaps
• Analytics & Metrics • Customer service • Support and maintenance
• Business case discovery interviews • Program and project definitions • Vendor and technology selection
Mobile roadmap
People
Processes
Technology
New revenue channels
New innovations
Products and services
Process efficiency
Customer experience
Process insights
Mobile strategy
Productivity gains
Getting started with your Mobile Journey
How do we run this?How do we get started?Where’s the beef?Discover OperateDefine & Deliver
• Use cases and concepts • Workflows and data models • Prototypes and pilots • Application development
Solution delivery