mng3201 entrepreneurship & small business management week 2 eric m. phillips (mba, ctp, bsc...

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MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

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Page 1: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT

WEEK 2

ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

Page 2: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

KNOWLEDGE IS POWER

Page 3: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

ABSTRACT THINKING REQUIRED IN THIS CLASS

Page 4: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

WHAT IS EDUCATION?

SYDNEY J. HARRIS

  The purpose of education is to turn mirrors into windows.  MARTIN LUTHER KING JR. To save man from the morass of propaganda, in my opinion, is one of the chief

aims of education. Education must enable one to sift and weigh evidence, to discern the true from the false, the real from the unreal, and the facts from the fiction. The function of education, therefore, is to teach one to think intensively and to think critically. But education which stops with efficiency may prove the greatest menace to society.“

"Intelligence plus character--that is the goal of true education."

Page 5: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

WHAT IS EDUCATION?

MAHATMA GANDHISeven Dangers To Human Virtue

1 - Wealth without Work2 - Pleasure without Conscience3 - Knowledge without Character4 - Business without Ethics5 - Science without Humanity6 - Religion without Sacrifice7 - Politics without Principle

SRI SATHYA SAI BABA The end of education is character.

MARK TWAIN Never argue with stupid people.

They bring you down to their level then beat you with experience

 

Page 6: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

NUMEROLOGY AND MATHEMATICS

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

H + A + R+ D + W+ O+ R+ K = 8 + 1 + 18+ 4 + 23 + 15+ 18+ 11 = 98 %

KNOWLEDGE = 96%

LOVE = 54%

LUCK = 47%

A + T + T + I + T + U + D + E = 100 %

1 20 20 9 20 21 4 5

Page 7: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

ESTABLISHING A BUSINESS

Page 8: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

MODULE 2… SESSION GOALS…MNG 3201

REVIEW OF MODULE 1

DEVELOPING THE FRAMEWORK

ENTREPRENEURSHIP

SMALL BUSINESS MANAGEMENT

I AM THE PERFECT PRODUCT

BUSINESS OPPORTUNITIES

LIFE LESSONS

Page 9: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

ENTREPRENEURSHIP AND SMALL BUSINESS MANAGEMENT

Page 10: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

THE CREATIVE PROCESS

Page 11: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

NEW PRODUCT DEVELOPMENT PROCESS/CYCLE

Page 12: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

NEW PRODUCT DEVELOPMENT LIFE CYCLE

Page 13: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)
Page 14: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

NEW PRODUCT DEVELOPMENT

Page 15: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

MARKETING MYOPIA

Page 16: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

MARKETING MYOPIA

Page 17: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

YOU SEGMENT, YOU TARGET, AND YOU POSITION

1. Identifysegmentationvariables andsegment themarket

2. Develop profiles ofresultingsegments

MarketSegmentation

3. Evaluateattractivenessof eachsegment

4. Select thetargetsegment(s)

MarketTargeting

5. Identifypossible

positioningconcepts foreach target

segment

6. Select,develop, andcommunicate

the chosenpositioning

concept

MarketPositioning

Page 18: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

WHAT IS YOUR VALUE PROPOSITION?

Page 19: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

SUCCESS ENTREPRENEURSHIP AND STRATEGIC SMALL BUSINESS MANAGEMENT ARE ABOUT CREATING CUSTOMER SATISFACTION

AND PROFITS IN A SUSTAINABLE MANNER

Page 20: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

OVERARCHING DEFINITION

PHILIP KOTLER and GARY ARMSTRONG……………..PRINCIPLES OF MARKETING (14TH EDITION)

MARKETING IS

“CREATING AND CAPTURING CUSTOMER VALUE”

“MANAGING PROFITABLE CUSTOMER RELATIONSHIPS”

Page 21: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

WHAT IS YOUR PRODUCT?

Goods (physical and tangible things)

Ideas (Say no to drugs)

Services (intangible, airlines, hotels)

Information (universities)

Organizations (favorable image)

Experiences (Theme Parks)

Properties (real estate)

Places (Tourism, Guyana)

Events (Shows, Olympics)

Persons (Celebrities) 

Page 22: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

WHAT TYPE OF PRODUCT ARE YOU?

Page 23: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

WHAT IS YOUR PET ROCK?

Page 24: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

PERCEPTION IS REALITY?

Page 25: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

PERCEPTION IS REALITY

Page 26: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

MARKETING IDIOMSPERCEPTION IS REALITY? OR IS REALITY

PERCEPTION?

Page 27: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

COGNITIVE DISSONANCE

FOX AND THE GRAPES

RELIGIOUS DOOMSDAY GROUP

SMOKING AND LUNG CANCER

YOUNG WOMEN IN LOVE

FROZEN HEAT

DRINKING COLAS (COKE & PEPSI)

Page 28: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

COGNITIVE DISSONANCE…PERCEPTION IS REALITY

Page 29: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

PERCEPTION VRS PHILOSOPHY

Page 30: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

BUYER BEWARE

Page 31: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

THERE ARE MANY PATHS… BUT ONE DESTINATION?

Page 32: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

TYPES OF MARKETING?

You see a gorgeous girl at a party. You go up to her and say: "I am very rich. Marry

me! " - That’s DIRECT MARKETING“

 

You’re at a party with a bunch of friends and see a gorgeous girl. One of your friends goes up to her and pointing at you says: " He’s very rich. "Marry him." -That’s

ADVERTISING“

 

You see a gorgeous girl at a party. You go up to her and get her telephone number. The next day, you call and say: " Hi, I’m very rich. "Marry me - That’s

TELEMARKETING"

 

Page 33: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

TYPES OF MARKETING?

You see a gorgeous girl at a party. You go up to her and say: "I am very rich. Marry me!"

And she introduces you to her husband. - "That’s DEMAND AND SUPPLY GAP“

You see a gorgeous girl at a party. You go up to her and before you say anything, another person come and tell her: "I’m rich. Will you marry me?" and she goes with him -

"That’s COMPETITION EATING INTO YOUR MARKET SHARE“

 

You see a gorgeous girl at a party. You go up to her and before you say: "I’m rich, Marry

me!" your wife arrives. - "That’s RESTRICTION FOR ENTERING NEW MARKETS

 

Page 34: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

TYPES OF MARKETING?

You’re at a party and see gorgeous girl. You get up and straighten your tie, you walk up to her and pour her a drink, you open the door (of the car)for her, pick up

her bag after she drops it, offer her a ride and then say: "By the way, I’m rich.

Will you "Marry Me?" - That’s PUBLIC RELATIONS“

 

You’re at a party and see gorgeous girl. She walks up to you and says :"You are

very rich! "Can you marry ! Me?" - That’s BRAND RECOGNITION“

 

You see a gorgeous girl at a party. You go up to her and say: "I am very rich. Marry me!" She gives you a nice hard slap on your face. - " That’s

CUSTOMER FEEDBACK

Page 35: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

SMALL BUSINESS MANAGEMENT

Page 36: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

VALUE CHAIN ANALYSIS

Page 37: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

WHERE ARE THE ENTREPRENEURIAL OPPORTUNITIES

Page 38: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

GUYANA’S PRIVATE SECTOR STRUCTURE

There are several family owned groups that are very influential in the domestic marketplace.

The local Private Sector is comprised of a small companies in the global context (e.g. the largest local companies have profits of less than US$ 25M).

Page 39: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

GUYANA’S PRIVATE SECTOR HAS NO INTERNATIONAL, MULTINATIONAL OR GLOBAL COMPANIES AS IT IS STILL

EVOLVING

Page 40: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

GUYANA IS A SMALL GLOBAL PLAYER BUT ITS HAS ALL THE ASSETS TO BECOME A SIGNIFICANT REGIONAL PLAYER WITH

BRICS ACCESS.

‘In terms of size, Guyana’s GDP today, at current basic prices, is about US$ 2.6 billion. This constitutes a truly micro market when compared to an estimated global nominal GDP of about US$100 trillion or thousand billion. Its present population is about 0.75 million persons as compared to 7.1 billion worldwide. In terms of level of living, its present per capita GDP is approximately US$3500.This is less than one-half the global average; the second lowest in Caricom; one-quarter or less that of The Bahamas, Trinidad and Tobago and Antigua-Barbuda; and only about eight per cent that of the OECD countries.”

…..Prof. Clive Thomas

Page 41: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

THERE ARE TREMENDOUS OPPORTUNITIES FOR ALL GUYANESE REGARDLESS OF RACE, RELIGION ,POLITICAL AFFILIATION OR CREED.

GUYANA IS DESTINED TO BE A MODERN PROSPEROUS STATE

AN ENGLISH BRIDGE BETWEENCARICOM

&SOUTH

AMERICA

GOLDDIAMONDSBAUXITE

MANGANESEWATER

OIL*

15 MILLION HECTARES OF

PRISTINE FORESTS

200 + FRUITSAND VEGETABLES

ARABLE AGRICULTURAL

LANDS

AGREEMENTS

15 INTERNATIONAL11 TRADE

3 PREFERENTIAL6 BILATERALS

MARKETS

$409 B Export $2Trillion P Power

Access to 311 M Consumers

GEOGRAPHY LANGUAGE NATURAL

RESOURCESMARKETACCESS

GUYANA IS RICHLY ENDOWED IN MANY DIFFERENT WAYS

Page 42: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

GUYANA’S GEOGRAPHICAL POSITION ALLOWS THE COUNTRY TO BECOME THE TRANSHIPMENT HUB FOR BRAZIL AND VENEZUELA AND A BRIDGE

TO BOTH CARICOM AND NORTH AMERICAN MARKETS

Page 43: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

GUYANA’S GLOBAL COMPARATIVE ADVANTAGE

200+ FRUITS AND VEGETABLES.

A TRANS-SHIPMENT BRIDGE FOR BRAZIL , THE 6TH LARGEST ECONOMY IN THE WORLD.

GREAT RELATIONSHIPS WITH BRAZIL, CHINA, INDIA, RUSSIA AND SOUTH AFRICA (BRICS) WITH ACCESS TO BRICS CAPITAL AND MARKETS.

INCREDIBLE WATER RESOURCES TO ALSO CREATE A WATER BASED ECONOMY (GLOBAL SCARITY).

Page 44: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

GUYANA NEEDS TO FIND A WAY TO TURN ITS HUGE AGRICULTURAL RESOURCES INTO A SOLUTION

FOR THE GLOBAL FOOD SECURITY CRISIS THAT IS UNFOLDING

Page 45: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

GMOS…THE FUTURE OF FOOD?

Page 46: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

ALREADY SOME NATIONS ARE MAKING PLANS TO POSITION THEMSELVES FOR THIS CRISIS……..THE DOOMSDAY VAULT

Page 47: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

GUYANA NEEDS TO ACT QUICKLY BEFORE THIS OPPORTUNITY IS SEIZED BY OTHER COUNTRIES

Page 48: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

THE GLOBAL SUGAR MARKETPLACE

120 COUNTRIES PRODUCE SUGAR

172 MILLION TONS PRODUCED IN 2014

80% SUGARCANE; 20 SUGAR BEET

70 COUNTRIES (SUGAR); 40 BEET; 10 BOTH

10 LARGEST COUNTRIES PRODUCE 75% OF ALL SUGAR

BRAZIL IS THE LARGEST PRODUCER (25%) & EXPORTER (50%)

CHINA, INDONESIA AND USA ARE LARGEST IMPORTERS

IN 2012/13, BRAZIL PRODUCED 588 MILLION TONS OF SUGARCANE, WHICH YIELDED 38 MILLION TONS OF SUGAR AND 23.2 BILLION LITERS (6.1 BILLION GALLONS) OF ETHANOL. THAT MAKES BRAZIL THE WORLD'S LARGEST SUGAR

PRODUCER AND SECOND LARGEST ETHANOL PRODUCER, BEHIND THE UNITED STATES.

Page 49: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

SUGAR………GLOBAL PROFILE

SUGAR IS A VERY STRATEGIC AND COMPLEX MARKETPLACE

Page 50: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

ENTREPRENEURSHIP OPPORTUNITIES

Page 51: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

BICYCLE

HONEY …APICULTURE

BOOK STORE

WATER…WATER EVERYWHERE

RESTAURANT IN THE MALL

Page 52: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

THE GOLDEN RULE?

Page 53: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

DO UNTO OTHERS?

Page 54: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

DREAM WELL

Page 55: MNG3201 ENTREPRENEURSHIP & SMALL BUSINESS MANAGEMENT WEEK 2 ERIC M. PHILLIPS (MBA, CTP, BSc Engineering, 1991 White House Fellow)

ANY QUESTIONS OR ANSWERS?