mistiwell (pty) ltd t/a fmms brian watson presenting

Mistiwell (PTY) LTD t/a FMMS

Brian Watson

Presenting ...

OCCUPATIONAL HYGIENEAND SYSTEMS

ONE BASIC QUESTION

How can a software assist with SHEQ as is?

CRMCUSTOMER RELATIONSHIP MANAGEMENT

• Centrally locate your clients and potential clients;• Understand the clients requirements, problems, constraints and

remedies;• Link all related document to each client;• Link projects and work orders to each client;• Link calls, tasks and materials to clients;• Link failures, causes and corrective actions;• Link rules and regulations;

Modules and their functionality?

Main Module Sub Modules

C.R.M (Customer Relationship Management)

Company Details • Stores large amounts of information about any company;

• Unlimited site linkage;• Roll up of:

• Call reports;• Work orders;• Projects;• Operational costs;• EUL (estimated useful lifecycle);• Placements;• Assets, instruments, fixtures and fittings;• Geographical locations and GPRS;• CAD Coordinates;• Linked documentation;• Roll up costs for projects, maintenance,

assets, EUL, PV and FV;

Site Details • Has all the same functionality as per the company details;

• Unlimited staff linkage;• Capture buildings on site;• SLA and contract manager;

Contacts/Staff Members

• Capture staff details per site;• Emails contacts directly from the system;• Link all training to each staff member;

CMMSCOMPUTERISED MAINTENANCE MANAGEMENT SYSTEM

• Manage scheduled and unscheduled work with maximum accuracy;• Priorities work correctly;• Mandatory entry management;• Trigger management – approvals, informing, warning etc.• Correct service type management;• Proper status overview (in-progress, overdue, completed, cancelled, on-

hold);• Schedule site work with all related material, documents, tasks, special

instructions and the like thereof;• Link all work orders to each client individually;• Capture work performed, times, failures, causes, corrective actions and

future planning;• Quick and effective reporting in seconds;• Improve efficiency, accuracy and business operations;• Work loads are well configured and this alone improves on time

management.



CMMS (Computerised Maintenance Management Software)

Work Orders • Manages scheduled and unscheduled work orders in grave detail;

• Allows for production work order management;• Develop work orders from 21 different registers.

This is very useful as it allows work orders to be developed from a very high level to the lowest level. These register are:

• Company, site, building, area, location, asset, asset group, products, projects, ad-hoc services, contracts; stock items; instruments, utility grids, fixtures, tenants, building units, district, suburb, extension, and stand;

• Maintenance on Asset Groups allows unlimited maintainable items (MSI) to be attached and can be linked to one work order instead of having a work order per MSI;

• Manage work orders by Priority Category, Priority, Maintenance Type and Service Type;

• Enter unlimited tasks, activities, resources to activities, special instructions, materials required/used, additional expenses and linked documents;

• Print or email work orders in several different file formats;

• Enter failures, causes and corrective actions;• Enter downtime experienced and associate to

production;

Services and Scheduling

• Add services and link, task, special instructions, material and documents. Enter maintenance defaults and schedule.



HRM (Human Resource Management)

Employee Management

• Can contain vast amounts of information about the employee;

• Manage leave, policies, performance, hearings, efficiencies, cost-to-company and charge-out-costs;

• Manage all training;• Enter employees CV or attach;• Manage placements;• Manage SLA’s and contracts;• Manage allocated assets;• Manage functional requirements of OPERATION

SMART and alter profiles and menus accordingly. For example; each user can have their own menu structure and altered screen views based on profiling;

• Profession search and management;

Vendors Vendor Company and Sites

• Contains most of what is in the CRM with a few additional features;

• Service evaluation;• Quotes and orders;• Actions taken;• Compliance management;• SLA management;• Product and Service Entries;• Unlimited sites per company and unlimited staff per

site;



Document Management

Document Template • Linked all your templates to the document template register.

Document Types and Categories

• Enter document types and categories to assist in filing documents in a well structured manner.

Document Registration

• Register documents in the system linked to projects, work orders, clients, vendors, staff, equipment/assets, instrumentation and the like thereof.

Auto Document Creation

• On registration and when selecting an associated template, the system can auto create and file a new document on your behalf and auto link to the required register.

Document Revision • Revise documents as they are alerted. The older revised document will be moved to a Revision folder while the latest revision will remain. A list of all revisions will be kept on record however, the company can decided on then to start deleting old revisions automatically.

Document Work Flow • For document reviewing, redlining, editing, approving etc,

Document Confidentiality

• Mark document as confidential either to the creator or a group of users.

Document Movement • Move documents off site and block other users from opening it. When returning it, it will auto revise.



Projects Work Orders • Manages scheduled and unscheduled work orders in grave detail per project or unlimited work orders per project;

Planning • Plan comprehensive projects and/or a multiple amount of projects.

Costing and Risk • Budget expenses, monitor costs and execute risk assessments

Material Management • Manage materials

SLA’s & Contracts • Manage SLA’s and contracts

Variations • Enter variations and outcome

Snagging • Snag project and outcome

Training • Record all training and outcome

Failure • Full failure analysis

Document Association • Manage all document/transactions related to project

Document Batch • Create batch documents for each project based on saved templates.



Asset Management

Asset Registration • Register an unlimited amount of assets;• Can add serial number, Barcode, Linked Numbers,

Groups, Types, Manufacturer, Date Purchase, Purchase Price, EUL, location, GPRS, responsible parties, end-users and a lot more…

• Depreciation and book value;• Current value and estimated replacement value;• Four hierarchies available to best display the assets

location;• Maintain, replace, replace if maintenance costs >

book value, out of service and reasons, In service but not maintaining;

• Cost to maintain roll up;• CAD positioning;• Warranty end date;• Fixed asset or moveable asset;• Issue cost-to-company and issue charge-out-rate;• Scheduled and Reading maintenance (vehicles etc.);

Advanced Entries • costing, efficiency, maintenance costs, operational costs, downtime, quantity of breakdowns and services performed, availability, EUL values, estimated replacement year, estimated replacement value, PV, write-off and more…



Asset Management

Asset Value Register • Similar to the Advanced Entries but less comprehensive;

• Enter or auto populate the depreciation either individually or by mass selection;

Asset Movement Manager

• Updates the asset register and the hierarchy when executing an asset movement;

• Allows for quick condition monitoring (before and after);

• Can be associated to work orders and projects;• Electronic approval;

Set Defaults for Maintenance

• Enter the defaults per asset that you would potentially like auto populated when creating a new work order;

Specification Entries • Enter an unlimited list of asset specifications;• Enter default answer to the specification in

question;

Preferred Vendors • Enter an unlimited list of preferred vendors per asset;

• Enter the preferred level, last price, last price at a specific quantity and date last order placed;

Document Paperclip • Exists in all major registers (+/- 70) to enable the user to attach documents to a specific entry. This can be manuals, images, transactions etc.

Linked Documents • Similar to the paperclip except it is selected from the Document Register that has the ability to perform revision (version) control;



Asset Management

Clients Linked to Assets

• If clients are in possession of your assets, you can enter the assets under each client;

• Assists when performing call logs for external service requests;

Employees Linked to Assets

• Even though within the asset register the end user can be entered. This is a second option that allows multi-entries for historical purposes. The last end user entered will be automatically entered into the asset register;

Auto File Link Register • A new feature recently added to quickly attached documents under a defined folder. By the click of a button the documents under defined folders will be list and thereafter can be attached to an asset or many other register;

• Similar to the Document Paperclip;

Asset Cross Reference • Parent to child relationship development;

Instrument Cross Reference

• Linking instruments that work with specific assets;

Fixture Cross Reference

• Linking fixtures and fittings to assets;

Spares Cross Reference

• Linking spares that work with specific assets;

OUR NEW GOAL• Develop a centralised CMMS and SHEQ application (web-enabled or

cloud based) with a split database for each company;• This will consist of the general requirements that can be found in a

CMMS, Project, CRM and Document Management system as a minimum requirement;

• Develop a joint module specific to SHEQ standards to assist consultants to remain within the standards required by the Government for competency;

• On application hosted centrally for an unlimited amount of users;• All data is confidential and no other company can see another

companies information

TO MAKE IT AFFORDABLE…we propose…

• No one pays to join the site and enter their company as a potential user;

• Users only pay per click per page/task at a rate that will be affordable for all;

• All we want to do is cover our costs and make minimal profit for growth;

THE ENDFor more information please contact:

Brian Watson

Cell: 0844331903Email: [email protected]

…QUESTIONS…

mailto:[email protected]