misra,d.c. (2009) 6 choice belief developing e gov curriculum
DESCRIPTION
This is a presentation made by me in an international symposium on Distance Learning as an E-infrastructures Application: Innovation and Future Trends organized by European Commission under joint BELIEF, 6 CHOICE projects in New Delhi, India, January 29, 2009, http://www.beliefproject.org/events/belief-indian-symposiumTRANSCRIPT
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 1© Dr D.C.Misra 2009
A joint BELIEF, 6 CHOICE A joint BELIEF, 6 CHOICE projects symposiumprojects symposium
Distance Learning as an e-Infrastructures application:
Innovation and future trendsIndia Habitat Centre, New Delhi,
January 28-29, 2009
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 2© Dr D.C.Misra 2009
Ten Emerging Challenges in Ten Emerging Challenges in E-governance CurriculumE-governance Curriculum
A Presentation by
Dr D.C.MisraE-governance Researcher and
Consultant
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 3© Dr D.C.Misra 2009
Dr D.C.MisraDr D.C.MisraE-governance Researcher and ConsultantE-governance Researcher and Consultant
-- Former Chairman, Task Force for IT Policy for Delhi,
-- Chief Knowledge Officer, Government of Mauritius, Port Louis under aegis of Commonwealth Secretariat, London, and
-- President, Council of State Industrial Development and Investment Corporations of India
Address: C-183 Madhuvan, Madhuvan Marg, New Delhi-110092
Tel: 2245 2431 Email: [email protected]
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 4© Dr D.C.Misra 2009
I IntroductionI Introduction
E-infrastructure is essential for e-learningHowever, its utilisation by creating
requisite content is equally important otherwise the investment made goes waste
An attempt has been made in this presentation to identify emerging challenges in development of e-governance training curriculum
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 5© Dr D.C.Misra 2009
Define the Target GroupDefine the Target Group
Legislators who are at least graduatesServing civil servants Employees of technology companiesEmployees of civil society organisationsGraduates who are interested in e-
governance
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 6© Dr D.C.Misra 2009
II OverviewII Overview
I IntroductionII Emerging Challenges1. Turf War2. Global and Local3. State and Citizen4. Government and Technology5. Items for Inclusion
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 7© Dr D.C.Misra 2009
OverviewOverview
6. Theory and Practice7. Case Studies8. Best Practices9. Generalist and Specialist10. E-learning and TrainingIII Conclusion: A Summing Up
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 8© Dr D.C.Misra 2009
II Emerging Challenges in E-II Emerging Challenges in E-governance Curriculum-1governance Curriculum-1
There is no standard curriculum in e-governance
Every stakeholder is pulling e-governance to his own practice or discipline
This has prevented consolidation of e-governance
And led to fragmentation of e-governance
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 9© Dr D.C.Misra 2009
The Turf War in The Turf War in E-governanceE-governance
Select Stakeholders involved in Turf War
Political ScientistTechnologist Vendor
Legal Expert
Software Engineer
Electronics Engineer Open Source VolunteerE-government
Manager
Journalist
Legislator
Civil Society Organisation
Citizen
InternationalOrganisation
Academic
E-governance
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 10© Dr D.C.Misra 2009
The Turf War in The Turf War in E-governanceE-governanceChallenge No.1
How to end the turf war in e-governance and make e-
governance curriculum inter-disciplinary?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 11© Dr D.C.Misra 2009
Emerging Challenges in Emerging Challenges in E-governance Curriculum-2E-governance Curriculum-2
Being Web-based, e-governance is global in character
Boundaries of nation states have become irrelevant in the age of Internet
There is great exchange of ideas, information and knowledge worldwide
But the needs of the people are at local level where they work and live
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 12© Dr D.C.Misra 2009
Global Characteristics and Local Global Characteristics and Local NeedsNeeds
Internet World Wide Web
Discussion Groups
Blogs
Wiki
Local Needs
Quality of Life
Livelihood
Security
Safety
Technology Citizens
E-governance
Citizens
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 13© Dr D.C.Misra 2009
Global Characteristics and Local Global Characteristics and Local NeedsNeeds
Challenge No.2
How to blend global characteristics of e-
governance with local needs in e-governance curriculum?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 14© Dr D.C.Misra 2009
Emerging Challenges in Emerging Challenges in E-governance Curriculum-3E-governance Curriculum-3
State has its own demand for e-governance, typically for improvement in internal processes
Citizens have their own demand for e-governance, typically for better service delivery
State would like to have a governance-centric e-governance
Citizens would like to have a citizen-centric e-governance
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 15© Dr D.C.Misra 2009
State and CitizenState and Citizen
State vs CitizenGovernance-centric E-governance
Citizen-centric E-governance
State Citizen
Technology Technology
Technology
E-governance
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 16© Dr D.C.Misra 2009
State and CitizenState and Citizen
Challenge No.3
How to balance the requirements of state and
requirements of citizens in e-governance curriculum?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 17© Dr D.C.Misra 2009
Emerging Challenges in Emerging Challenges in E-governance Curriculum-4E-governance Curriculum-4
E-governance is governance mediated through technology
How much weight should be given to governance?
How much weight should be given to technology?
Governance: Technology, 50:50, 60:40 or 40:60 or any other ratio?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 18© Dr D.C.Misra 2009
Governance and TechnologyGovernance and Technology
Relative Weights to Governance and Technology
Governance Technology
E-governance
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 19© Dr D.C.Misra 2009
Governance and TechnologyGovernance and Technology
Challenge No.4
How much weight should be assigned to governance and
how much to technology in e-governance curriculum?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 20© Dr D.C.Misra 2009
Emerging Challenges in Emerging Challenges in E-governance Curriculum-5E-governance Curriculum-5
There are many competing items claiming to be included in e-governance curriculum
The time available is, however, limited (2 days, 3 days or longer?)
How to provide “hands-on” experience?Which elements must be included and
which can be left out from the curriculum?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 21© Dr D.C.Misra 2009
Competing Elements for Competing Elements for InclusionInclusion
Must Know
Should Know
Could Know
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 22© Dr D.C.Misra 2009
Emerging Challenges in Emerging Challenges in E-governance Curriculum-6E-governance Curriculum-6
E-governance has a number of theoretical perspectives
Currently, however, e-governance is dominated by practice
A mix of e-governance theory and practice will enrich each other
What should, however, be the mix?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 23© Dr D.C.Misra 2009
E-governance Theory and E-governance Theory and PracticePractice
Theory vs Practice
E-governanceTheory
E-governancePractice
E-governance Curriculum
E-governance
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 24© Dr D.C.Misra 2009
E-governance Theory and E-governance Theory and PracticePractice
Challenge No.6
What should be the percentage of content of theory and practice in e-governance
curriculum?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 25© Dr D.C.Misra 2009
Emerging Challenges in Emerging Challenges in E-governance Curriculum-7E-governance Curriculum-7
E-governance is currently flush with case studies- national and international
How relevant are such case studies in designing new e-governance projects or improving the existing projects?
Should they be included in e-governance curriculum?
If so, what should be the criteria of selection of case studies in e-governance curriculum?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 26© Dr D.C.Misra 2009
E-governance Case StudiesE-governance Case Studies
Case Studies
Relevance? Criteria of Selection?
E-governance Curriculum
E-governance
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 27© Dr D.C.Misra 2009
E-governance Case StudiesE-governance Case Studies
Challenge No.7
What should be the criteria of selection of e-governance case
studies in e-governance curriculum?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 28© Dr D.C.Misra 2009
Emerging Challenges in Emerging Challenges in E-governance Curriculum-8E-governance Curriculum-8
Best Practices raise similar questions as case studies
Typically best practices pertain to very faourable siuation.
Are they relevant to a particular situation?How to determine best practice for a
particular situation?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 29© Dr D.C.Misra 2009
E-governance Best PracticesE-governance Best Practices
Best Practices
FavourableSituation
Specific Situation
E-governance Curriculum
E-governance
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 30© Dr D.C.Misra 2009
E-governance Best PracticesE-governance Best Practices
Challenge No.8
How to identify “best practices” relevant to specific situation
for inclusion in E-governance curriculum?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 31© Dr D.C.Misra 2009
Emerging Challenges in Emerging Challenges in E-governance Curriculum-9E-governance Curriculum-9
E-governance is currently dominated by specialists (technocrats)
Specialists (technocrats) however need to broaden their vision
Generalists (bureaucrats) do not appreciate technical aspects of e-governance
Generalists (bureaucrats) require some rudimentary technical knowledge
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 32© Dr D.C.Misra 2009
Emerging Challenges in Emerging Challenges in E-governance Curriculum-9E-governance Curriculum-9
Generalist Specialist
E-governance Curriculum
Complementary Knowledge
E-governance
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 33© Dr D.C.Misra 2009
Generalist and SpecialistGeneralist and Specialist
Challenge No.9
How to make a generalist a specialist and a specialist a
generalist by imparting complementary knowledge
through e-governance curriculum?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 34© Dr D.C.Misra 2009
Emerging Challenges in Emerging Challenges in E-governance Curriculum-10E-governance Curriculum-10
E-learning and e-government: a non-separable couple (Palkavits, Lorente and Karagiannis 2002?)
E-learning has overwhelming advantages over traditional offline learning like 24x7 availability, quick updating, interaction, etc.
Does e-learning require a separate curriculum, or E-governance training curriculum can include
training in e-learning?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 35© Dr D.C.Misra 2009
E-learning and E-governance E-learning and E-governance TrainingTraining
E-learning (Online)
Learning (Offline)
E-governance Training Curriculum
E-governance
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 36© Dr D.C.Misra 2009
E-learning and E-governance E-learning and E-governance TrainingTraining
Challenge No.10
How to incorporate requirements of e-learning in
e-governance curriculum?
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 37© Dr D.C.Misra 2009
III ConclusionIII Conclusion
E-governance curriculum has to be developed by:
Identifying target groupsMeeting emerging challenges
in curriculum development, and
Promoting e-learning
A joint BELIEF, 6CHOICE projects symposiumNew Delhi, January 28-29,2009 38© Dr D.C.Misra 2009
End of Presentation
© Dr D.C.Misra 2009
Thank you.