mis5001 key slides from weeks 1 to 3
DESCRIPTION
Introduction to mis5001 at Temple University Fox School of Business taught by Prof. Steven L. Johnson in Fall, 2010.TRANSCRIPT
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P R O F . S T E V E N L . J O H N S O N T w i t t e r : @ S t e v e n L J o h n s o n
http://stevenljohnson.org
http://community.mis.temple.edu/mis5101fall10/
MIS5001.401: Information Technology Management Key Slides Weeks 1-3
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Week 1: Agenda
Introduction to... Content Format
Expectations In Class Exercises Syllabus Review
Photo by conorwithonen
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Information Technology Management
MIS5001 Management Information
Systems
Introduction to Information Technology
Understand role of IT in improving
firm performance
Learn common justifications for IT
initiatives
N/A
N/A
MIS5102 Business Process
Improvement
Fundamentals of Business Process
Analysis
N/A
Communicate IT value to business
audience
Learn business analysis and
consulting skills
Analyze requirements for
IT-enabled business change
MIS5108 Information
Systems Strategy
Strategic Value of Information Technology
Identify and evaluate strategic
value of IT
Develop business case for IT-related
initiative
N/A
Develop a plan for organization
change
MIS5101 Business
Intelligence
Data, Information and Knowledge
management
Apply business intelligence
solutions to solve business problems
N/A
Integrate data across multiple
sources
Develop information
security policies and plans
Understand issues in implementing successful IT strategy (process, organization, incentives)
Evaluate IT investments and IT-enabled business opportunities.
Form a business case for a technology initiative.
Analyze a current business process and improve it (BPM).
Create a plan for transitioning from existing systems to new systems and processes.
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Coming Attractions
Check website: discussion question in next 24-48 hours Post a response Read and reply to other’s comments, too
Read assigned readings and consider the discussion questions in syllabus
Bring written notes to class with one copy to turn in one copy to keep
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Week 2: Agenda
Case Discussion
Reading
Recap: Blog Discussion Question
Upcoming Assignments Case Study Analysis
Group Project
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Case: Google, Inc.
First (and primary) product is: algorithmic search
Determinants of paid listing revenues are: coverage, click-through, average CPC, revenue splits
Google governance structure: two stock classes
Founder background: engineers
Other major products include: Maps, Gmail, Books, Finance, Docs, Calendar, Checkout, YouTube, DoubleClick, NexusOne
Work allocation % is (XX/XX/XX): 70/20/10
Values + Golden Rules:
Don’t be evil; technology matters; make our own rules. Make coordination easy; eat your own dog food; don’t be evil; data drive decisions; communicate effectively.
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Case Discussion Questions
The case describes several of Google’s “products” (i.e., Search, Gmail, Google Earth). What do they have in common? What line of business is Google in?
How does Google make money? Who are its customers? With this in mind, what is Google’s real product?
Based on the material in the case, how would you describe Google’s strategy? Do they have one?
See case p. 13: “What Should Google Do?” What do you think Google should do? Why?
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Case Study Analysis
How Pick a case from weeks #3-7 Pick ONE discussion question Write a one-page answer See syllabus for format, advice and evaluation criteria
When First from weeks #3-7; Second from weeks #8-13 Email to Prof. by Saturday at 5pm
(2-days prior to class discussion) Post to blog between Saturday at 5pm and Monday at 8am
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Individual and Group Project
How 4 groups of 4 members each Analyze a technology, application, or project that involves an
innovative information-intensive technology
When Week #3 (9/20) – Deadline to Form Groups Week #4 (9/27) – Deadline to Propose Individual and Group
Project Topics Week #9 (11/1) – Individual Project Due Week #14 (12/6) – Group Project Due, Group Presentations
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In-Class Exercise
Divide into 4 teams
6 minutes: brainstorm to identify 10 examples of technologies, applications, or technology vendors that are innovative information-intensive technologies Report 3 examples back to the class
4 minutes: pick 3 high-level examples and identify 4-5 individual related components
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Week 3: Agenda
Announcements: Assignment Details
Case Discussion
Recap: Blog Discussion Question
Systems Thinking
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STARS Air Ambulance
What “business” is this organization in?
What is their funding model?
If you were a manager at STARS, how would you recruit new employees?
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Case Discussion Questions
What should the role of IS and IT be at STARS?
How should the new CIO proceed to gain the trust and co-operation of the other senior managers and the CEO?
How should the new CIO handle the proliferation of consultants and IT projects at STARS?
How should the CIO deal with the “distributed” nature of IS work at STARS?
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Summary of Other Reading
Business process is “collection of related, structured activities or tasks that product a specific service or product for a particular customer.” (Wikipedia)
“IT in many companies is looked at as a cost center rather than as a strategic partner.” “We in IT could... [define] ourselves as “business enablers” rather than “information technologists.”” (TLB, Computerworld)
“In every feedback loop... information about the result of a transformation or an action is sent back to the input of the system in the form of input data.” (Principia Cybernetica Web)
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In-Class Exercises
Systems: Virtuous and Vicious Cycles Butterfly Effect Self-Regulating System
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Ad-supported Search Engine Model
Traffic
Advertisers
Revenue IT Resources
Web Crawling
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P R O F . S T E V E N L . J O H N S O N E M A I L : S T E V E N @ T E M P L E . E D U
T w i t t e r : @ S t e v e n L J o h n s o n http://stevenljohnson.org
http://community.mis.temple.edu/mis5001fall10johnson/
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