mis categories
TRANSCRIPT
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MANAGEMENT
INFORMATION SYSTEM
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What is Management Information
Systems (MIS) MANAGEMENT-Management is defined as planning, organizing, directing
and controlling business operation.
INFORMATION-It is the capture and organization of data. It is alsothought of as data shaped into meaningful form. It isalso looked at as clusters of facts that are meaningful
and useful to human beings in the processes.Data refers to a stream of raw facts representing events
such as business transactions.
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SYSTEMS-
Refers to components that work together to
achieve a common goal. A system consists of fourmain elements
A. INPUT- Initial material Taken in which may
data, raw materials, etc
B. PROCESS- Method applied to convert an input
into an end product
C. OUTPUT- End products of the processes
D. ENVIRONMENT- May be internal- Theimmediate space within which the system operates
or external- the space outside the immediate area of
operation of the system.
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WHAT IS MIS
Using Information System effectively required an
understanding of the organization, management and
information technology.
Management information system is therefore-anorganized combination of People, Hardware, Software,
Procedure, Information
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OFFICE AUTOMATION Involves bringing automatic equipment in a business
environment. OA Systems use hardware, softwareand human resources to collect, process, store,retrieve and communicate messages amongindividuals, workgroups and organizations.
They facilitate the following activities in anorganization
1. Producing outgoing documents ie text processing
2. Store and retrieval of Documents ( documentmanagement systems)
3. Transmission of messages (messagecommunication systems)
4. Scheduling and Meeting Management ( video-conferencing systems)
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A. Text Processing: Using Word processing to do Reports,
Memos, Letters, etc. The permit standard forms ie Templates Document Management Systems-theses systems aim at
capturing information contained in documents ( Online formcompleted and sent.content can be viewed by a manager at adifferent location. It facilitates quick access.
Message Communication systems
Electronic mail ( bcc, bulk email-economical )
Voice mail
Facsimile (Fax)
Tele-conferencing
Video conferencing
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Importance of OA
Improves communication-easy of use/no fearfor face of boss
Reduce the cycle time bn preparation ofmessage and recipients end
Ensure accuracy of communication flows
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B. OPERATION SUPPORT SYSTEM
This focus on the operation of the enterprise. The
basic aim is to improve operational efficiency.This is further classified into the ff
Transaction Processing System: ie financial
accounting, inventory, payroll, sales order etc Management Information System. This is
aimed at meeting the information needs ofmanagers, particularly middle level managers.
Enterprise Resource Planning System-Involvesintegrating difference business functions suchas production, marketing to ensure cost
reduction and customer satisfaction
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C. MGT SUPPORT SYSTEM
Decision Support Systems ( by offering the support ofdata & models, mgrs decision making process isimproved
Executive information Support System ( MiddleLevel)
Expert Systems
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QUALITY OF GOOD
INFORMATION A: ACCURATE
C: COMPLETE
C: COST
U: UNDERSTANDABLE R:RELEVANT
A: ADAPTABLE
T: TIMELY E: EASY TO USE
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COMPONENTS OF INFORMATION SYSTEMS
A. PEOPLE RESOURCES : END USERS(
KNOWLEDGE WORKERS-PPLE IN GRPS CREATING AND USING/ DISTRIBUTING INFORMATION/IS SPECIAIST. Theyare the system analysts, software developers,system operators
B. Hardware Resources- Physical ComponentsC. Software Resources-All sort of information
processing instructions
D. Data Resources-holding and storingprocessed and organized data
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BENEFITS OF INFORMATION SYSTEMS TO
BUSINESS ENTERPRISE
A. InternetB. Access to corporate Databases
C. Mobile computing
D. Speed
E. AccuracyF. Complexity
G. Volume
H. Cost
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Chp 3
ORGANITIONAL STRUCTURE & COMMUNICATION
IN TODAYS WORLD OF BUSINESS AN ORGANIZATIONSSURVIVAL IS DEPENDEDNT ON EMPLOYEE
COMMUNICATION.
WHEN COMMUNICATION IS INEFFECTIVE, THEORGANIZATION SUFFERS.
FOR AN ORGANIZATION TO SUCCESSFUL, IT MUST
HAVE EMPLOYEES CAPABLE OF SENDING AND
RECEIVING INFORMATION QUICKLY, CLEARLY,EFFECTIVELY AND ERROR FREE.
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THE ENTREPRENEURAL STRUCTURE
ENTREPRENEUR
EMPLOYEES
ADVANTAGE Fast decision
More responsive to market Good control
Goal congruent
Close link with employees
DISADVANTAGES Lack of career path
Depends on owners capability Cannot cope with diversification
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FUNCTIONAL STRUCTURE
BOARD OF DIRECTORS
MKTING DEPT PROD MGR FIN DEPT PERSONNEL DEPT
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ORG STRX IN ACCORDANCE WITH PRODUCT LINES OR DIVISIONS
BOARD OF DIRECTORS
CHEMICAL
DIVISION
PLASTICS
DIVISIONELECTRONIC
DIVISION
FUNCTIONS
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GEOGRAPHICALLY STRCUTURES
BOARD OFDIRDECTORS
NORTHERN
DIVISIONEASTERN DIVISION SOUTHERN
DIVISION
FUNCTIONS
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MATRIX STRUCTURE
SNR MGT
FUNCTIONAL STXR
PRODUCTION DEPT SALES DEPT R & D
PRODUCTION
MGR A
PRODUCTION
MGR B
PRODUCTION
MGR C
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DOWNWARD COMMUNICATION
IT IS COMMUNICATION FLOWS FROM UPPER TOLOWER. THIS TYPE INVOLVES WORK RELATEDCOMMUNICATION AND GIVES DIRECTIONS.DOWNWARD COMM TN IS USED DAILY BY
MANAGERS TO GUIDE AND PROVIDE INFORMATIONTO EMPLOYEES SO THEY CAN COMPLETE A TASK.
AS INTERNAL COMMUNICATION FLOWSDOWNWARD, IT GETS MORE SPECIFIC AT EACH
LEVEL WITH THE MOST DETAILED INFORMATIONAT THE BOTTOM.
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UPWARD COMMUNICATION FLOWS FROM LOWER TO UPPER .
THIS INVOLVE WORK RELATED PROBLEMS, TASKCOMPLETION
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TYPES OF DATA PROCESSING
METHODS
a) MANUAL DATA PROCESSING
a) ELECTRO-MECHANICAL DATA
PROCESSING
a) ELECTRONIC DATA
PROCESSING28
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A. MANUAL DATA PROCESSING
Manual Data processing techniques are used to some
degree in every organization and they are still
predominant methods of processing data in smaller
organizations. A clerical staff may finish by hand allthe data processing steps via the use of pens, pencil,
journals, worksheets, folders etc. Devices such as
adding machines, document control registers provides
means of eliminating tedious work. Example ofmechanical and electronic equipment used today are
typewriter, calculating machines and cash registers
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