ministerul educației naționale și cercetării...

Ministerul Educației Naționale și Cercetării Științifice

Universitatea “Lucian Blaga” din Sibiu

Facultatea de Științe Economice

DISCIPLINE SYLLABUS

1. Program Information

1.1 Higher-Education Institution “Lucian Blaga” University of Sibiu

1.2 Faculty Economic Sciences

1.3 Department Management, Marketing and Business Administration

1.4 Study Domain Management

1.5 Study Level Master

1.6 Study Program/ Qualification Business Management

2. Discipline Information

2.1 Discipline name Intercultural Managerial Communication

2.2 Course Teacher Assistant Professor PhD. Lia-Alexandra Baltador

2.3 Seminar Teacher Assistant Professor PhD. Lia-Alexandra Baltador

2.4 Year

of Study I

2.5

Semester I

2.6 Evaluation

Type E

2.7 Discipline

Type C

3. Estimated Total Time (hours/semester for teaching activities)

3.1 Hours/Week 4 Out of which:

3.2 course 2 3.3 seminar/laboratory 2

3.4 Total hours from learning plan 56 Out of which:

3.5 course 28 3.6 seminar/laboratory 28

Learning time schedule Hours

Learning by using course materials, references and personal notes 30

Additional learning by using library facilities, electronic databases and on-site information 30

Preparing seminars/laboratories, homework, portfolios and essays 34

Tutorial activities 20

Exams 4

Other activities ..................................

3.7 Total individual study hours 119

3.9 Total hours per semester 175

3.10 ECTS 7

4. Preconditions (if needed)

4.1 curriculum None

4.2 competences None

5. Conditions (if needed) 5.1. course related None

5.2. seminar/laboratory related None




6. Developed competences

Pro

fess

ion

al Identifying and description of phenomes’ and processes, in the context of a globalized business

environment

Identifying several cultural variables

Business etiquette in the international business environment

Overcoming communication barriers

Tra

nsv

ersa

l

Identifying the roles and responsibilities in a multicultural team, using relational techniques

7. Course objectives (resulted from developed competencies)

7.1 Main course objective

7.2 Specific course objectives

8. Content

8.1 Course Teaching methods Observation

1. Intercultural Communication Significance in global community

context

- Exposing

- Debate and

problem solving

- Case Study

2 hours,

week 1

2. Conceptual delimitations 2 hours,

week 2

3. Global village – Risks and opportunities 2 hours,

week 3

4. Socio-ideological differences 2 hours,

week 4

5. Cultural Models (Iceberg, etc.) 2 hours,

week 5

6. Geert Hofstede Cultural Model 2 hours,

week 6

7. Other models: Schwartz Model, Trompenaars, Globe study 2 hours,

week 7

8. Verbal Business Communication (high/low context) 2 hours,

week 8

9. Non-verbal Communication 2 hours,

week 9

10. Communicational Barriers 4 hours,

week 10-11

11. Social and Business Standards 2 hours,

week 12

12. Doing Business in... 4 hours,

week 13-14

Bibliography

Baltador, L.; Budac, C.; Belascu, L., Some intercultural considerations on corporate social

responsibility – case study: Romania and Hofstede's cultural dimensions, Revista Economica, 65:1

(2013), http://economice.ulbsibiu.ro/revista.economica/archive/65113baltador&budac&belascu.pdf

Brătianu, C.; Mândruleanu, A.; Vasilache, S.; Dumitru, I., Business Management, Bucureşti, ed.

Universitară, 2011

Chaney, L.H.; Martin, J., Intercultural business communication, 5th Edition, Prentice Hall, New Jersey,

2011

http://economice.ulbsibiu.ro/revista.economica/archive/65113baltador&budac&belascu.pdf




Cho, K.R.; Padmanabhan, P., Revisiting the role of CD in MNC’s foreign ownership mode choice: the

moderating effect of experience attributes, International Business Review, Vol. 14 No. 3, pp. 307-24,

2005

Clark, G., Farewell to Alms: A Brief Economic History of the World. Princeton University Press, 2007

Collier, P., The Bottom Billion: Why the Poorest Countries are Failing and What Can Be Done About It.

Oxford University Press, 2007

Craig, C.S.; Greene, W.H.; Douglas, S.P., Culture matters: consumer acceptance of US films in foreign

markets, Journal of International Marketing, Vol. 13 No. 4, pp. 80-103, 2005

Holliday, A.; Hyde, M.; Kullman, J., Intercultural Communication: An advanced resource book for

students, second edition, Routledge, New York, 2010

Hofstede, G., Culture’s Consequences: International Differences in Work-Related Values, Sage,

Thousand Oaks, CA., 1980

Kiesling, S. F. (ed.), Intercultural discourse and communication: the essential readings, Oxford 2005

Magnusson et all, Breaking through the cultural clutter A comparative assessment of multiple cultural

and institutional frameworks, Emeraldinsights, 2008

Olsen, C.L.; Kent R.K., Global Competency and Intercultural Sensitivity, Journal of Studies in

International Education 5, 2:116–137. 2001

Prutianu, S, Manual de comunicare şi negociere în afaceri, Editura Polirom, Iaşi, 2000

Trompenaars, F., Riding the Waves of Culture: Understanding Diversity in Global Business, Irwin, Burr

Ridge, IL., 1994

Trompenaars, F.; Hampden-Turner, C., Riding the Waves of Culture: Understanding Cultural Diversity

in Global Business, McGraw-Hill, New York, NY, 1998

8.2 Seminar/laboratory Teaching methods Observation

1. Cultural manifestation

- Teamprojects

- Essays

- Discussions

- Case Studies

2 hours,

week 1

2. Intercultural gatherings in the business environment 2 hours,

week 2

3. Intercultural competences 2 hours,

week 3

4. Cultural variables and communication 2 hours,

week 4

5. Global village or global metropolis 2 hours,

week 5

6. Non – Verbal communication hypothesis 2 hours,

week 6

7. Developing a questionnaire for evaluating Cultural Dimensions

in Romania compared to other country

4 hours,

week 7-8

8. Avoiding communicational barriers 4 hours,

week 9-10

9. Doing business in… 2 hours,

week 11

10. Analysis and interpretation of the questionnaires 4 hours,

week 12-13

11. Seven deadly sins - Hofstede 2 hours,

week 14

Bibliography

Chaney, L.H.; Martin, J., Intercultural business communication, 5th Edition, Prentice Hall, New Jersey,

2011

Cho, K.R.; Padmanabhan, P., Revisiting the role of CD in MNC’s foreign ownership mode choice: the

moderating effect of experience attributes, International Business Review, Vol. 14 No. 3, pp. 307-24,

2005




Clark, G., Farewell to Alms: A Brief Economic History of the World. Princeton University Press, 2007

Collier, P., The Bottom Billion: Why the Poorest Countries are Failing and What Can Be Done About It.

Oxford University Press, 2007

Craig, C.S.; Greene, W.H.; Douglas, S.P., Culture matters: consumer acceptance of US films in foreign

markets, Journal of International Marketing, Vol. 13 No. 4, pp. 80-103, 2005

Holliday, A.; Hyde, M.; Kullman, J., Intercultural Communication: An advanced resource book for

students, second edition, Routledge, New York, 2010

Hofstede, G., Culture’s Consequences: International Differences in Work-Related Values, Sage,

Thousand Oaks, CA., 1980

Kiesling, S. F. (ed.), Intercultural discourse and communication: the essential readings, Oxford 2005

Lechner, F. J.; Boli, J. (eds.) (2008). The Globalization Reader (3rd ed.): Blackwell Publishing

Magnusson et all, Breaking through the cultural clutter A comparative assessment of multiple cultural

and institutional frameworks, Emeraldinsights, 2008

Olsen, C.L.; Kent R.K., Global Competency and Intercultural Sensitivity, Journal of Studies in

International Education 5, 2:116–137. 2001

Prutianu, S, Manual de comunicare şi negociere în afaceri, Editura Polirom, Iaşi, 2000

9. Conjunction of the discipline’s content with the expectations of the epistemic community,

professional associations and significant employers of the specific teaching program ●

10. Evaluation

Activity type 10.1 Evaluation Criteria 10.2 Evaluation Methods 10.3 Percentage

in the Final Grade

10.4 Course - ongoing assessment

during the semester

- exam/colloquy answers (final

evaluation) 25%

10.5 Seminar/laboratory - ongoing assessment

during the semester

- periodical evaluation through

written/oral verifications 75%

10.6 Minimum performance standard

The student know the main concepts, recognize them and define them in a correct manner;

Specialized language is simple but used in a correct manner;

The student is able to proof that he/she recognizes recommended compulsory bibliography.

Fill-in Date Signature of Course Teacher Signature of Seminar Teacher

01.10.2016 ............................ ............

Department Acceptance Date Signature of Department Director

........................ .............

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