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MINING EQUIPMENT, TECHNOLOGY AND SERVICES
(METS) SECTOR DEVELOPMENT PROJECTREPORT FINDINGS – JUNE 2017
Christine Gibbs Stewart, CEO, Austmine
AGENDA
2
• Project Overview
• METS Profiles
• Supply Chain Snapshot
• Miners’ Interview Insights
• Supplier Attributes
• Digital capability
• Competitive Advantage
• Innovation
• Collaboration
• Opportunities
• Challenges
• Training and Skills
Development Priorities
• How Government can Help
• Development Priorities
ABOUT THE PROJECT
• Commenced September 2016
• Argentina joined January 2017
• 4 phases:
1. Planning
2. Secondary Research
3. Primary Field Research
4. Analysis
• METS Survey February – April 2017
• Miner interviews February – April
2017
3
4
WHO PARTICIPATED IN THE SURVEYNUMBER OF METS PER ECONOMY
Argentina 80
Chile 100
PNG 50
Peru 80
Number
5
Glencore – Minera
Alumbrera Ltd
Troy Resources Argentina
Austral Gold
Barrick Argentina
Cerro Vanguardia S.A.
Hochschild Mining - Minera
Santa Cruz S.A
Mina Pirquitas LLC
Minera Don Nicolas
Minera Santa Rita S.R.L.
Panamerican Silver
Argentina SA
Carlos Yacimientos
Carboníferos - Rio Turbio
Yaman Gold Argentina
Codelco, Chuquicamata
Codelco, Division Andina
Codelco, Teniente
Codelco, Corporate
CAP SA
Guanaco Compania Minera
S.P.A.
Kinross Minera Chile
BHP Billiton, Escondida
Glencore
Anglo American, Los
Bronces
Harmony Gold, Hidden Valley
Ok Tedi Mining Limited
Kainantu Gold Mine, K92
Newcrest Mining, Lihir
Barrick (Niugini) Limited,
Porgera
St Barbara Limited, Simbiri
Harmony Gold/Newcrest,
Wafi Golpu
PNG Chamber of Mines &
Petroleum
PNG Mineral Resources
Authority
Kumul Holdings
Barrick Gold, Libertad and
Ancach
Barrick Gold, Huaras
Antamina, Corporate
Antamina, Corporate
Southern Peru Copper
Corporation
Anglo American, Corporate
Anglo American, Corporate
Anglo American,
Quellaveco
Glencore, Los Quenales
Hochschild Mining, ARES
Argentina Chile PNG Peru
WHO PARTICIPATED IN THE INTERVIEWSMINERS
DEFINITION OF METS
METS companies provide specialised support and
solutions to global miners and have a specialist knowledge and core
competency in the mining and minerals industry.
6
METS PROFILE ARGENTINA
7
Manufacturer of
Spare parts,
chemicals, etc.
EPCM
Copper, gold,
industrial
minerals -
open-pit and
underground
1-50
59%
export
Exploration
30%
Feasibility
14%Design &
Construction
54%
Operations
78%
Closure & Remediation
28%
Lifecycle
Safety,
maintenance,
productivity
improvement
Under US$20 million,
39% from miningAge: 33 years
89% work in other
industries
Competitive Advantage:
Quality
METS PROFILE CHILE
8
EPCM/EPC,
Manufacturer of
Spare parts,
chemicals etc.
Copper -
open-pit and
underground
1-50
36%
export
Exploration
26%
Feasibility
18%Design &
Construction
54%
Operations
78%
Closure & Remediation
25%
Lifecycle
Innovation,
materials
handling,
maintenance
Under US$20 million,
51% from miningAge: 29 years
84% work in other
industries
Competitive Advantage:
Quality
METS PROFILE PAPUA NEW GUINEA
9
Dealer/
distributor,
EPC/EPCM
Industrial
minerals,
copper, gold -
open-pit and
underground
100-50027%
export
Exploration
27%
Feasibility
10%Design &
Construction
53%
Operations
82%
Closure & Remediation
12%
Lifecycle
Minerals
processing,
productivity
improvement
Over US$100 million,
40% from miningAge: 30 years
82% work in other
industries
Competitive Advantage:
Quality, Highly skilled staff
METS PROFILE PERU
10
Consulting,
Contract
miner
Copper, gold,
industrial
minerals -
open-pit and
underground
1-5043%
export
Exploration
26%
Feasibility
16%Design &
Construction
56%
Operations
73%
Closure & Remediation
10%
Lifecycle
Materials
handling,
minerals
processing,
productivity
improvement
Under US$10 million,
51% from miningAge: 26 years
85% work in other
industries
Competitive Advantage:
Quality
11
Argentina Manufacturer
Spare parts,
EPCM
Operations
78%
33 Copper,
gold,
industrial
minerals
Safety,
maintenance,
productivity
improvement
<US$20m,
39% from
mining
1-50 59% Quality
Chile EPCM,
Manufacturer
Spare parts,
Operations
78%
29 Copper Innovation,
materials handling,
maintenance
<US$20m,
51% from
mining
1-50 36% Quality
PNG Dealer/dist,
EPC/EPCM
Operations
82%
30 Industrial
miners,
Copper,
gold,
Minerals
processing,
productivity
improvement
>US$100m
40% from
mining
100-
500
27% Quality,
highly
skilled
staff
Peru Consulting,
Contract
miners
Operations
73%
26 Copper,
gold,
industrial
minerals
Materials handling,
minerals
processing,
productivity
improvement
<US$10m,
51% from
mining
1-50 43% Quality
METS PROFILE - COMPARISON BY ECONOMY
Business
Activity
Life
Cycle Age Mineral SpecializationRevenue
+ % from
mining
Staff
#
Export
%Comp
Ad
METS PROFILE AUSTRALIA
12
Manufacturer,
EPCM, EPC
Coal, iron -
open-pit and
underground
1-100
66%
export
Exploration
25%
Feasibility
30%Design &
Construction
58%
Operations
75%
Closure & Remediation
25%
Lifecycle
Under US$50 million,
57% from miningAge: 27 years
79% work in other
industries
Competitive Advantage:
Quality
SUPPLY CHAIN SNAPSHOT
13
METS (69%)
TIER 1 Contractor (20%)
OEM (17%)
Contract Mining (23%)
Sub-Contractor
(12%)
Sub-Contractor
(8%)
TIER 1 Contractor
(4%)
Sub-Contractor
(3%)
R&D
Provider
(5%)
MINER – CRITICAL CHALLENGES
14
Cost reduction
Import restrictions
Inventory shortages
Quality
Cost reduction
Energy efficiency
Leveraging automation
Zero harm
Quality
Cost reduction
Leveraging
technology/ innovation
Integration issues
Infrastructure
Quality
Business management
15
In which ways
do your
suppliers add
the most value?
• Providing quality
products and
services
• Problem solving
• Understanding
needs
• Technical support
• Delivering what they
promised
• Executing
competently
• Proactive problem
solving
• Establishing common
goals
• Delivering what
they promised
• Quality, cost, safety
• Understanding
needs
• Work as a business
partner
• Consistent high
quality
• Environment and
CSR
• Good
communication
• On-time delivery
How can
suppliers be
more relevant to
you?
• On-time delivery
• Quality
management
• Being proactive
• Sustainability
• Understand business
needs
• Proactive problem
solving
• Innovative solutions
• Strategic partnering
• Establishing
common goals
• Better risk/ reward
sharing
• Better business
skills
• Collaboration
• Being proactive
• Innovation
• Alignment
• Collaboration
Argentina Chile PNG Peru
MINER - SUPPLIER VALUE ADD AND RELEVANCE
MINER – WHERE SUPPLIERS CAN IMPROVE
16
Delivery
Leadership
Long-term
planning
HSE
FY19Argentina Chile PNG Peru
• Delivery
• Productivity
• Quality
• Cost
• Delivery
• Innovation
• Long-term
thinking
• Cost
• Business Skills
• Quality
• After sales
service
• Technology
• Delivery
• Leadership
• Long-term
planning
• HSE
Delivers a high quality of
product/ service
9.2 9.1-0.1
Has a safety management
system in place
9.2 9.30.1
Understands my needs 9.1 8.7 -0.4
Is responsive to my needs 9.1 8.7 -0.4
Delivers on-time 9.0 8.7 -0.3
Has an environmental
management system in place
8.8 8.90.1
Attributes Importance to miners Supplier rating Difference
MINER – SUPPLIER ATTRIBUTE RATINGS
Understands my needs 9.0 8.7 -0.3
Is responsive to my needs 9.0 8.7 -0.3
Delivers a high quality
product or service
8.9 9.1 0.2
Provides value for money 8.9 8.7 -0.2
Is proactive in providing
solutions to my problems
8.8 8.7 -0.1
Attributes Importance to miners Supplier rating Difference
METS – SUPPLIER ATTRIBUTE RATINGS
19
Website* 68 71 68 73
LAN 56 51 36 49
ERP System 14 41 23 4
IT Strategy 40 32 43 37
On-line purchasing 14 29 5 10
Electronic sales or marketing 35 29 14 16
Electronic interface with client 6 28 13 6
On-line financial system 11 27 8
Argentina Chile PNG Peru
METS – DIGITAL CAPABILITY
*Most effective marketing tool
COMPETITIVE ADVANTAGE
20
Quality 50%
Quality (AS) 36%
Problem solving 36%
Customer 68%
Innovation 48%
Product/service update 38%
Quality 58%
Quality (AS) 32%
On-time delivery 31%
Customer 64%
Innovation 53%
Product/service update 42%
Quality 41%
Skilled staff 41%
Problem solving 27%
Customer 51%
Training 51%
R&D 39%
Innovation 29%
Quality 54%
Skilled staff 34%
Customer 33%
Customer 51%
Innovation 43%
Product/service update 40%
ARGENTINA
CHILE PERU
PNGMaintain
Maintain Maintain
Maintain
21
Argentina 66% Industry trends 46%
Chile 66% Internal 60%
PNG 78% Internal 78%
Peru 70% Internal 50%
INNOVATION
R&D Drivers Product
Development
COLLABORATION - METS
22
Chile PNG
METS 16%
Other industries
11%
Miners 10%
Argentina Peru
METS 58%
Other industries
53%
Miners 38%
Miners 86%
Other industries
71%
METS 43%
METS 42%
Miners 42%
Other industries
39%
25%
Collaborate
41%
Collaborate
14%
Collaborate
40%
Collaborate
COLLABORATION - MINERS
23
Problem solving
Innovative ways of
doing things
Planning for the future
24
Argentina Improved mining
market – 44%
Improve/expand
current range – 33%
Innovation & technology
– 20%
Operational
improvements – 20%
Chile Improve/expand
current range –
28%
Innovation &
technology – 24%
Expanding internationally
– 20%
PNG Improved mining
market – 70%
Innovation &
technology – 32%
Improve/expand current
range – 18%
Peru Improved mining
market – 49%
Improve/expand
current range – 29%
Innovation & technology
– 23%
OPPORTUNITIES
ONE TWO THREE
25
Argentina Increased
competition – 33%
Innovation and
productivity
improvements – 29%
Customer relationships –
25%
Resource management –
25%
Chile Financial stability
and growth – 25%
Innovation and
productivity
improvements – 17%
Increased competition –
15%
PNG Increased
competition – 56%
Macro-economic
environment – 28%
Innovation – 19%
Peru Increased
competition – 40%
Macro-economic
environment – 31%
Financial stability and
growth – 25%
CHALLENGES
ONE TWO THREE
TRAINING AND SKILLS DEVELOPMENT PRIORITIES
26
• Quality management, on-time delivery, project management, problem solving, more efficient operations
Operational
•Information technology, technology and innovation trends, new technologies, data management/analysis, automation
Innovation
• Leadership, human resources, financial and cost management, Strategic partnering, collaboration, planning
Management
• Product and service training, safety, engineering, HSE
Technical
Understand Needs and the Business of Mining
27
HOW GOVERNMENT CAN HELP
Improve business
environmentImprove the tax
structure
Support R&D,
innovation and
growth
• Minimize regulations
• Free up currency
• Improve infrastructure
• Promote small
business
• Encourage more
projects
• Make good policies
which support
business
• Reduce tax
percentage
• Modify tax structure
• Offer more tax
benefits / incentives
• Lower import taxes
• Funds for innovation
• Capital diffusion
• Provide support for
growing businesses
• Funding for start-ups
• Provide more
resources for R&D
• Export support
DEVELOPMENT PRIORITIES
28
Customer Relationship Management
Strengthen Capacity to Grow
Foster Innovation and Collaboration
Arg
en
tin
a
Strengthen Business Fundamentals
Encourage ExportsFoster Innovation and CollaborationC
hil
e
DEVELOPMENT PRIORITIES
29
Strengthen Business Management
Build METS NetworksFoster Innovation and
CollaborationPN
G
Strengthen Business Fundaments
Focus on Footprint Reduction
Foster Innovation and CollaborationP
eru