Millennium Interlibrary loans

Donna Byrne

MilILL implementation at UB

ILL/DD Background

• 2010 requests: 1846 copies, 177 loans• Utilise LADD for majority of requests• Local process entirely manual

Request workflowManual & double handling of request dataLabour intensive & time consuming

Preparation for automation

• Project group brief• ILL module purchased/installed late 2010• Systems Librarian/ILL staff defined parameters• Site visit to University of Melbourne

Implementation

• Initially all requests keyed into MilILL• Then into forms as templates refined & tested• Soft launch ahead of changeover date• SFX forms came shortly after

On time, & with existing staff No disruption to service provision Patrons happily adopted new process

Issues & Discussion

• Form templates: how many?• Form templates: don’t mess with them• Author field information disappears• Use of status field• System maintenance• ISO ILL compliance