military & government affairs panel wednesday, october 8 th, 2013 1:30pm – 3:30pm

MILITARY & GOVERNMENT

AFFAIRS PANEL

Wednesday, October 8th

, 2013

1:30pm – 3:30pm

MARGARET “PEG” WILKEN

Vice Chair, IAM Executive Committee

Chair, IAM Government & Congressional

Affairs Committee

Vice President of Government Traffic,

Stevens Forwarders Inc.

KIM J. CHANCELLOR

Traffic Management Specialist/COTR

Employee Relations Resource Center (ERRC)

U.S. General Services Administration

Federal Acquisition Service


GSA’s Household Goods Programs

Kim ChancellorGSA Employee Relocation Resource Center

[email protected]


GSA’s Program Highlights

Centralized Household Goods Traffic Management Program (CHAMP)

Schedule 48, Move Management Services

Extended Storage Program

5


GSA’s Household Goods Programs

Centralized Household Goods Traffic Management Program (CHAMP) – Tender-based program Civilian HHG moves (non-DOD) Domestic & nternational (over 200 countries) HTOS: Document providing rules/provisions of

handling Government shipment Request for Offers (RFO): solicitation notice for

Transportation Service Providers GSA-01 tariff Solicit rates for HHG, unaccompanied air

baggage, and personally owned vehicles6


CHAMP Numbers

Active Domestic TSPs: 210 Active International TSPs: 91

Of those TSPs, a combined 142 currently have active rates on file.

FY13 – over 75 Federal agencies used CHAMP to move employees

State Dept is CHAMP’s largest agency customer

7


GSA’s Relocation Schedule 653-7 653-7, Move Management Services (MMS)

Transferee entitlements, pre-move counseling, carrier selection, Bill of Lading preparation, shipment booking, claims assistance, on-site quality control

Contract procurement, under the rules of the Federal Acquisition Regulations (FAR)

Commercial discounted pricing

26 contractors offering MMS FY13 – 7,500 shipments reported www.gsa.gov/tdrs or e-mail [email protected] 8


Phases of Extended Storage

Phase 1 – Packing, loading & draying the shipment into the

warehouse Effective date November 1, 2013

Phase 2 – Delivery out & unpacking Effective date May 1, 2014

9


Requirements to Participate

Must be a CHAMP approved TSP

New performance bond = $20,000

New Trading Partner Agreement (TPA) signed

File rates for extended storage

Recommend CHAMP rates be filed

10


Extended Storage Info - Phase 1 A TSPs current scope will be used for extended

storage Rates will be solicited on a per State basis, similar

to the CHAMP-Int’l program CSI scores will not carry over Query screen will be sorted by price (i.e. Value

Index score) Non-alternating SRO codes: EXSTG & CCNTL

11


Charges for Extended Storage – Phase 1

Rates solicited based on per hundred weight (per 100 lbs of the shipment)

Packing/Loading/Drayage – services combined Fuel within 50 miles from origin - warehouse Warehouse Handling contains “In” Charges – one

time charge Specific accessorial services combined into rate Coverage area is domestic CONUS, including

points within Alaska

12


Delivery Out of Extended Storage Phase 2: (in progress) Delivery out rates include: line haul from

Section 3 of the GSA-01 (when shipment is delivered 50+ miles)

Discount offered will be displayed in TMSS, similar to surface charges in CHAMP

Fuel surcharge is applicable on delivery out ??How to handle unpacking charges;

accessorial services; and warehouse handling “out”??

??How to solicit rates (such as traffic lanes)?? Screen shot - - - next slide

13


14


FAQs Can an SIT shipment be converted to extended storage? Yes, if the

Govt is paying the costs. Costs will only include the monthly storage rates.

What happens when the shippers extended storage time has expired and the goods are still in storage? The agency should provide the TSP with a 30 day notice of expiration. If the goods are still in storage, the employee will be responsible for the additional days. Amount should be pro-rated at full valuation.

Can a TSP store a shipment at a different location for convenience? Yes, with agency approval. However, if a closer facility is available, storage charges will be based on the nearest facility.

Can the shipper store a boat in extended storage? Boats, trailers, airplanes, & vehicles are excluded from the XTOS. Similar type items, such as jet skis, may be stored with the approval of the agency.


FAQs Continued

I have a shipment in storage for 18 months. How should I bill the agency? The agency will determine & communicate the time frame to invoice for services. The 1st invoice shall not be submitted greater than 1 year from the date services began.

What supporting documentation do I need to include with my invoice? May include, but is not limited to: Copy of the pre-move survey; Weight tickets; Extended storage authorization; Authorizations for approval of additional services; Advanced charges; Miscellaneous charges; DD Form 619, 619-1, or other comparable commercial form; Original Bill of Lading


FAQs Continued

What services are included for delivery out of extended storage? Phase 2 will include delivery out, unpacking, handling of debris removal, etc.

Must a shipment be delivered to a residence? No. A shipment can be delivered to an alternate location listed on the Bill of Lading.

Are all accessorial charges inclusive in the rates? No. Specific accessorials require agency approval, and are listed in the current Request for Offers.

17


FAQs continued

How long does a shipper have to file a claim? Concurrent with CHAMP, the owner has 75 days to file a written claim. After 75 days, the burden of proof shifts to the owner/agency to prove the damage occurred while in the TSP’s possession. Per the Federal Management Regulations (FMR) 102-118.460, an agency has up to six year to file a loss/damage claim.

May a shipper purchase additional valuation above the full valuation amount of $6? Yes. The cost will be .85/.18 cents per $100 of additional valuation.

18


FAQs continued

What types of storage facilities are approved under the XTOS? Warehouses that maintain liability insurance consistent with commercial practices, or an approved DOD/DOS certified warehouse.

Other criteria:All facilities & warehouses must not be in or near a flood plain area. All facilities & warehouse must physically be located within CONUS or Alaska. All facilities & warehouses shall be within 50 miles from the origin municipality (unless approved).

19


Industrial Funding Fee (IFF) Extended storage IFF paid per applicable

quarter to GSA, as with the IFF for CHAMP shipments

2.50% of the net shipment charges billable to the Government, to include the following services: packing, loading, drayage, warehouse handling in charges, & first month of extended storage.

Extended storage & CHAMP IFF may be sent together, with explicit instructions on which IFF is for each program.

20


Extended Storage Reporting Shipment reports will be filed electronically in TMSS in

a separate module. Reporting will be completed in TMSS Reporting elements will include:

State of storage location SCAC Dates of packing & into extended storage Type (EXSTG or CCNTL) Reporting year/quarter Agency FAIC Employee last name Amount invoiced to agency per quarterly basis

Screen shot - - - next slide 21


22


Assistance from Industry Phase 2, Delivery out of extended storage Unpacking Accessorials

Common commercial practice Practical / Competitive

[email protected]

23


24

QUESTIONS ???

THANK YOU

DONNA JACK

Chief, Audit Policy & Review Branch

Transportation Audits Division





U.S. General Services Administration. Federal Acquisition Service.

IAM Annual MeetingMilitary and Government Affairs Panel

Donna Jack

Transportation Audits Division, GSAOctober 2013

Agenda

27

Household Goods Offsets

Web-Protest Program

Top 5 Overcharges

Key Audit Issues TARPs System Glitch Shuttle NOCs Protests

28

Status of DoD Household Goods Offsets

Up to date on entering Overcharges If you have an agreement on file with GSA no overcharges are being entered If you do not agree with overcharge… Dispute it!

Month Entered Summary

Number of Overcharges

Entered

Amount of Entered

Overcharges

Number of Collected

Overcharges Amount

Received by GSA Outstanding

Entered Overcharge

Outstanding Cumulative

Amount

Phase I Totals August 458 $ 344,857.47 356 $ 256,901.52 102 $87,955.95

Phase II Totals August 5750 $4,268,714.10 4005 $ 2,846,069.38 1745 $1,422,321.64

Phase III

Grand Total August 6208 $ 4,613,571.57 4361 $ 3,102,970.90 1,847 $ 1,510,600.67

Web Protest Program (Web-TARPS)

29

GSA developed a process in which Transportation Service Providers (TSPs) can log in their own overcharge protests into the TARPS system via the internet

Apr 11, 2012 - First protest was entered into TARPS by the TSP and backup documentation was received in TSP protest mailbox

Jul 31, 2012 - GSA extended the opportunity to participate to all TSPs

To date, 351 TSPs are participating (329) are HHGs Anyone interested in participating contact [email protected] or (703) 605-2881

mailto:[email protected]

30

Issues Top HHG Overcharges

2,985

Auxiliary Services 2,903

Terminations 1,288

Duplicate Payments 1,206

SIT Charges 1,016

Linehaul Charge Error 246

Top Issues

Weight Adjustments

31

What TSPs can do to avoid overpayments

Ensure rates, dates, weights, origins and destinations are correct on invoices

Ensure data in shipper system and payment system matches

Work with shipper to ensure data is accurate

Provide documentation or data to support billings

Provide shipment information in notes section in systems

32

Transportation Accounts Receivable/Payment System Glitch

• GSA recently discovered, due to a system glitch, 1285 Notices of Overcharge (NOCs) were closed in TARPS indicating GSA has received payment from Transportation Services Provider (TSPs)

• GSA has not received payment for these transactions

• GSA is in the process of reversing the status on these transactions

• TSPs are liable for paying or disputing these transactions

• TSPs will be notified of the NOCs involved

Key Audit Issues

33

Key Audit Issues

Shuttle Notices of Overcharge

• Shuttle service incorrectly applied to/from Storage

• Short distance pickup/delivery by local agent

• GSA is working with SDDC to determine proper interpretation of rate applications/governing provisions

• GSA will provide direction to contract auditors when a decision is made

34

Key Audit Issues

Protesting Notice of Overcharge (NOC)

• Must protest an NOC or offset action will occur

• Protest must come to GSA, not SDDC

• Can only submit 2 protests

• If protest is denied and funds are collected, TSP can file a claim to GSA

• If claim is denied, TSP can present claim to CBCA

Points of Contact

Director Joyce Clark(703) [email protected]

Deputy DirectorVacant

Accounts & CollectionsBranch Chief

Jeffrey Adcock(202) [email protected]

Audit Policy and ReviewBranch Chief

Donna Jack(703) [email protected]

Disputes ResolutionBranch Chief

George Thomas, Jr.(703) 603-8188 george.j.thomas @gsa.gov

Carrier Claims Status Inquiry

Cynthia Pope(703) [email protected]

35


36

Questions?

CHARLES OLDEN

Branch Chief, Transportation Management

Transportation & Travel Management

U.S. Department of State

3838

Department of State

Transportation and Travel Management Division

Charles OldenBranch Chief, Traffic Management

Washington, DC

3939

The Department of State Transportation Division supports customers worldwide. Our clients, both overseas and domestic, are primarily Department of State Foreign and Civil Service employees, but they may also be members of other U.S. Government Agencies involved in foreign affairs and operations.

The Department of State (DOS) maintains about 262 diplomatic and consular posts.

What do we do?

4040

30,000 Personal Effects (PE) shipments.

13,000 door to door PE shipments

Approx 36.5 million pounds of long-term personal property storage

20,000 Official shipments (supplies, materials, furnishings, official vehicles)

What did we do in 2012?

41

Locations

4242

International Shipping Methods

Transportation Operations utilizes two methods for the shipment of Household Effects:

The preferred method is the

International Through Bill of Lading Program (ITGBL)

The alternate method of shipping is the

Direct Procurement Method (DPM)

4343

Why is the ITGBL method preferred?

Cost effective One stop shopping Fiscal responsibility and accountability Visibility Overall best value in today’s economy Reduction of paperwork at Post Insurance

Replacement valuation included Maximum liability is $8.50 times the net weight of the

shipment; caps at $153K for an 18,000 Lb shipment

Best Value

All our contracts and tenders of service require service providers to meet both low cost and high quality.

44

4545

Important Quality ElementsThe ITGBL program is divided into four critical quality elements

Performance of physical servicesEstablished Transit Times (RDD)Reporting RequirementsCommunications

TSP is expected to meet all critical elements

Performance Metrics

Customer Satisfaction Surveys

Missed RDD analysis

Issue Log for recording all service failures and

successes

Inspection teams in the DC area and abroad

Response to service failures and challenges

Claims report46

4747

DOS has specific requirements under GSA RFO

Section 3 The RFO contains a list of transit requirements and an

explanation on how to calculate transit times Required transit times for surface shipments are listed in

the RFO Transit times are evaluated every 2 years Air shipments have an 18 day transit requirement

Transit Time Requirements

4848

DOS has specific requirements under GSA RFO Section 3 New liftvans that meet USDA/APHIS WPM (Wood

Packaging Material) ISMP 15 guidelines Triwalls (not to exceed 15 cuft) for airfreight Punctual arrival to residence Customer friendly and efficient crews Minimum of one English speaking crew member with the

ability to communicate with any crew members that do not speak English

Added Value ImportantQuality Factors

4949

Communications

•Employee•Embassy•Booking DA

5050

Destination Agents

Throughout the year we receive changes to the list of agents from all Posts. We consolidate this list once a year and provide it to GSA for inclusion in the RFO.

Contact the Embassy or Consulate if you are a local, or overseas agent, interested in doing business as an origin or destination agent for DOS door to door shipments.

Overseas agents that are not on the GSA RFO under section 9 cannot be utilized for State shipments.

5151

Direct Procurement

•Local Pack and Crate/Long Term Storage Contract

•Out of Town Pack Tender

•3 Airfreight Tenders

•3 Drayage Tenders Freight\Vehicles

•Consolidated Receiving Point Contracts at each Despatch Facility

As a result of an Inter-Agency Cooperation Initiative between DOD, USCG, and Department of State. DOS will begin coordinating all DOD shipments assigned to or departing from a DOS mission.

DOD-State Department Personal Property

Program

DOD/DOS

– The program, effective October 1, 2013, is the result of a successful three year pilot program involving 25 DOS posts – DOS managed over 2,400 DOD shipments during the pilot period

– DOS has been successfully shipping all DOD POVs to and from DOS posts for several years – and average of 850 DOD POVs per year are shipped by DOS

5454

Many cost savings changes were implemented yet quality and employee satisfaction remain high. Through the use of automation we have total visibility of cost and performance metrics.

For additional information or questions contactAndrew NeilsonITGBL Team [email protected]

Summary


LT COL GINA PREVETT

DPS Program Manager, Acquisition Directorate

JPMO HGGS

Scott Air Force Base

56

Together, we deliver.

UNCLASSIFIED

UNCLASSIFIED

Defense Personal Property System (DPS) Briefing Type: Informational

for

IAM Annual Meeting

9 Oct 2013

Lt Col Gina Prevett DPS

57


UNCLASSIFIED

UNCLASSIFIED

• DPS Program Review– Recently Implemented Releases– Invoicing Downtime and Way Ahead– Notional Releases – FY14– Notional Releases – FY15-18– Contract Re-Compete Update– Performance Improvements

– Engagements

Agenda

Lt Col Gina Prevett/TCAQ PEO-T/618-220-4526/9 Oct2 013

58


UNCLASSIFIED

UNCLASSIFIED

DPS Recently Implemented Releases

Release Functionality Date1.6 One Time Only/Boats/Mobile Home OTO Moves, Rate

Filing Submission for Peak/Non Peak Line haul and Storage in Transit discounts

30 Aug 2013

1.6.2 Siebel Product Upgrade (required for Authority-to-Operate [ATO] security compliance)

19-20 Sep 2013

1.6.2 Oracle Business Intelligence (OBI) Product Upgrade (required for ATO security compliance)

19-20 Sep 2013

Lt Col Gina Prevett/TCAQ PEO-T/618-220-4526/9 Oct 2013

59


UNCLASSIFIED

UNCLASSIFIED

Invoicing Downtime

• Had a scheduled, extended system outage during Release 1.6 implementation (30 Aug 2013)

• When the system is down, invoices sent into the system reject, get sent back to US Bank, and used to get attached to the next file in the queue to be sent into the system

• During extended outages, the file grows and continues to grow until the system comes back on-line at which point the invoice is supposed to process in the system.

• Invoice files grew so large that it caused the system to lock up following the 1.6 release.


60


UNCLASSIFIED

UNCLASSIFIED

Invoicing Downtime (cont’d)

• US Bank intervened to assist in a workaround to get invoices flowing again.

• US Bank broke the larger size file into smaller batches more likely to process through the system, and the workaround was successful.

• With a large # of invoices backlogged (≈35K), it took time to clear the backlog.

• Invoices are now processing, as expected.


61


UNCLASSIFIED

UNCLASSIFIED

Invoicing Issue – Way Ahead

• Root cause analysis for the problem is still in progress.• Once the root cause is known, then the PMO will ensure that a

solution is identified and coordinated.• Additional measures taken to mitigate risk of occurring again

• PMO now coordinates with GEX to stop the flow of invoices into the system prior to a major outage (this prevents invoices from getting “stuck”)

• US Bank plans to leave their workaround in place to mitigate the risk of the file size becoming too large again to process through the system

• Workarounds were tested during subsequent Siebel/OBI outage; invoices processed as expected


62


UNCLASSIFIED

UNCLASSIFIED

DPS Notional Releases – FY14

Functionality Date

Out-of-Cycle SCR Release (content pending) 2nd QTR FY14

Siebel v8.1.1.11 COTS Product Upgrade 3rd QTR FY14

Windows 2008 COTS Product Upgrade 3rd QTR FY14

Stand-up of Initial WebMethods Virtualized Environment (Test and Training; Production to follow in FY15) 4th QTR FY14

Database Partitioning (improves performance for database queries)

4th QTR FY14

Rate Filing Redesign(replaces obsolete Manugistics COTS product with Java code) 4th QTR FY14


63


UNCLASSIFIED

UNCLASSIFIED

DPS Notional Releases FY15 – FY18Functionality Date

Document Imaging 3rd QTR FY15

Non-Temporary Storage, Re-designed User Interfaces for Self-Counseling and Counseling, Document Imaging, Web Services for TSP Data Transfer

4th QTR FY15

Claims Redesign 1st QTR FY16

Intra-Country Moves, Re-designed Shipment Management User Interfaces, and Incremental Migration of Existing Functionality to New Architecture

4th QTR FY16

Digital Signature 4th QTR FY17

Direct Procurement Method and Incremental Migration of Existing Functionality to New Architecture

4th QTR FY17

Automatic Reweighs and Joint/Combined Spouse Moves 4th QTR FY17

Archiving Capability 3rd QTR FY18


64


UNCLASSIFIED

UNCLASSIFIED

DPS Contract Re-Compete Update

• Contract award and start tentatively scheduled for Oct 2013

Lt Col Gina Prevett/TCAQ PEO-T/618-220-4526/9 Oct2013

65


UNCLASSIFIED

UNCLASSIFIEDUNCLASSIFIED

Performance - Improvements

DISA Network Migration Update – Apr 2013– Changed from 3 nodes to 1 node into DPS– Counseling & Shipment Management response time

• 5-10% improvement after migration– Network Bandwidth Usage

• Post Migration: 9% reduction

Cache Control – Aug 2013– Implemented industry best practices configuration on DPS web servers– Reduced client to web servers file requests by 32%– Reduced network traffic by 5%

• Planned network device configuration settings will automatically limit the number of hits to the short-fuse page


66


UNCLASSIFIED

UNCLASSIFIEDUNCLASSIFIED

Additional Improvements

13 May 2013 - Move.mil redesign was implemented– Positive feedback from all Services

– Will make quarterly improvements to website (next update scheduled for 15 Oct)


67


UNCLASSIFIED

UNCLASSIFIED

• 15-17 Oct 2013 – National Defense Transportation Association (St Louis Area)

Engagements


68


UNCLASSIFIED

UNCLASSIFIED

Feedback from the community?


LT. COL MICHAEL ERHARDT

Deputy Chief of Staff for Personal Property

Military Surface Deployment and

Distribution Command

Scott Air Force Base

Military Surface Deployment& Distribution Command

DoD Personal Property Program (DP3) Update

9 October 2013

Lt Col Michael Erhardt

Deputy Chief of Staff for Personal Property

IAM Conference

Delivering Trust

Agenda

• 2013 peak season review

• Way ahead

71

Delivering Trust

Peak Season 2013

OVERALL…• 2013 peak season less challenging than previous three

under DPS• Some capacity (driver availability) issues• Peak season telecon kept stakeholders informed

What Worked• Pre-peak season webinars• Rates available 22 March• Weekly telecons• Peak season adjustments• DPS data/metrics better understood

72

Delivering Trust

Booking Progression

73

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue

Offered (Not Accepted)

Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

5/17 5/24 5/31 6/7 6/14 6/21 6/28 7/5 7/12 7/19 7/26 8/2 8/9 8/16 8/23 8/30 -

5,000

10,000

15,000

2012 Pickups

In Self-Counseling

In Counseling

In PPSO Queue


Awarded (Pickup)

Data pulled 5/13/2013 - 8/26/2013

Delivering Trust

Peak Season Shipments

74

COS 23%

COS D97%

COS 498%

COS T2%

COS 77%

COS 810%

COS J83%

Data pulled 8/26/2013

2011 2012 2013

dHHG 77,230 83,807 82,578

iHHG 30,203 46,621 42,172

iUB 27,527 30,544 27,046

TOTAL 134,960 160,972 151,796 5/17

5/24

5/31 6/

76/

146/

216/

28 7/5

7/12

7/19

7/26 8/

28/

98/

168/

238/

30 -

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

180,000

Cumulative Shipment Pickups

2011

2012

2013

Delivering Trust

3/15

3/22

3/29 4/

54/

124/

194/

26 5/3

5/10

5/17

5/24

5/31 6/

76/

146/

216/

28 7/5

7/12

7/19

7/26 8/

28/

98/

168/

238/

300

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

Award

Pickup

Deliver

Sh

ipm

ents

Peak Season Timeline

75

Award Pressure Pickup Pressure Delivery Pressure

Extended Short Fuse Window

Unlimited Refusal Policy

Weekly Telecons

Rates filed Mar 22; peak season offers jumped immediately

Offer Peak: May 17 Pickup Peak: Jun 28

2013 volume slightly less than 2012

Delivery Peak: Aug 9

Delivering Trust

3/15

3/22

3/29 4/

54/

124/

194/

26 5/3

5/10

5/17

5/24

5/31 6/

76/

146/

216/

28 7/5

7/12

7/19

7/26 8/

28/

98/

168/

238/

300%

5%

10%

15%

20%

25%

30%

35%

40%

45%

2011

2012

2013

Per

cen

tag

e o

f S

hip

men

ts

Short Fuse Expansion

76

Extended short fuse window decreased workload on PPSO and allowed TSPs flexibility to accept shipments and meet our customers demandsNormally, shipments are awarded via short fuse method if the award date is within 5 days of desired pickup date. The short fuse window was extended for a total of 24 business days.

Short Fuse Window Expanded

Short Fuse Expansion:• 25 Jun-18 Jul 2012• 3 Jun-5 Jul 2013

Goo

d

Delivering Trust

3/15

3/22

3/29 4/

54/

124/

194/

26 5/3

5/10

5/17

5/24

5/31 6/

76/

146/

216/

28 7/5

7/12

7/19

7/26 8/

28/

98/

168/

238/

300

5

10

15

20

25

30

35

40

45

Ave

rag

e D

ays

Aw

ard

to

Des

ired

Pic

kup

Shipment Lead Time

77

Average Lead Time

2011 2012 2013*

19.7 days 21.8 days 23.2 days

Change

10.7% 6.4%

Description: Measure of the time difference between TSP award date and desired pickup date. By measuring this timeframe, we attain a relative measure of how much 'lead time' the government is providing to industry so that they may align resources to support moves and so they may comply with DTR premove survey requirements, etc.

Goo

d

Delivering Trust

Way Ahead

Complete Open Season Make peak season adjustments permanent in DTR Part IV

• Unlimited Refusals remain: 15 May-31 July• Short Fuse window expansion (5-10 days): 10 June-5 July 2013

Continue DP3 Telecons Rate Filing: solicitations early December; rate filing in February 2014 Training (webinars, telecons) for TSPs/PPSOs

• Domestic peak/non-peak rate filing• Standardization

Personal Property Forum: 29 October (Fairview Heights, IL)

78

Delivering Trust

QUESTIONS

79

JIM WISE & BRYAN VICKERS

PACE, LLP

International Association of Movers (IAM) Annual Meeting

October 9, 2013Vancouver, BC, Canada

Jim Wise & Bryan Vickers, Pace, LLP

2013 GOVERNMENT SHUTDOWN OVERVIEW & IMPACT

TIMELINE OF EVENTS• September 20th – U.S. House sends spending bill to

the Senate, funding the government through Dec. 15th, with funding for the ACA significantly depleted.

• September 24th – Sen. Ted Cruz (R-TX) and other Republican Senators give speeches on Senate floor against Healthcare Law.

• September 30th – House and Senate volley legislation back and forth – no agreement is reached.

• October 1st – Shutdown begins at Midnight – Healthcare exchanges open at 8 am later that morning.

Government Shutdown – What’s Next? Or Likely..

• Last night, the President agreed to hold formal negotiations with

Republicans on a short-term deal, should they agree to fund the

government and meet funding obligations (debt ceiling).

• Likely topics for discussion – 1-year delay of the individual

mandate (businesses were granted this), repeal of medical

device tax (est. to generate $30 billion over 10 years), removal of

health care subsidies for Members of Congress and staff,

tweaking of “full-time” employees under the ACA from 30 hours

per week to 40.

• Speaker Boehner has rejected this idea (so far) – situation is

fluid however, and may change if some concessions with ACA

are agreed to.

Government Impasse – Debt Ceiling Limit

• To be clear, the approaching deadline to increase nation’s debt

limit is done only to pay existing borrowing obligations – it by

itself begins no new spending measures.

• October 17th is deadline – Treasury Secy Jacob Lew says the

U.S. will have $30 billion on hand at that point – unable to meet

its roughly $60 billion in daily obligations.

• At stake – Administration officials and most financial analysts

forecast world markets dropping sharply, significant loss in

value of the USD, and sharp increases for U.S. borrowing costs.

Government Impasse – Debt Ceiling Limit

• Many Republican legislators insist that the October

17th deadline not as final as being made out by the

Administration.

• They believe with tax revenues coming in, key

obligations will be met, and payments made in order

of priority.

• This contrasting view on the breach of the debt

ceiling limit adds complications to the negotiations

and talks.

Stock Market Activity & Financial Impact• Stock market took the government shutdown on October 1st in

stride.

• This has not been the case as the US pushes closer to breaching the debt ceiling limit – Dow Jones down 500 points over the past two weeks.

• Since Sept. 2012, the Federal Reserve has been buying $85 billion a month in bonds in an effort to keep longer term interest rates down - Federal Vice Chair Janet Yellen to be nominated to succeed Bernake – supporter of efforts to keep interest rates low.

• While this program and buying power will be adjusted downward – indications are it may be tapered, rather than drastically altered.

Federal Agency Activity• On a normal day, the collective Federal Agencies will

post 150-200 rulemakings, notices of action, request for comments and various decisions in the Federal Register.

• The past week has seen the number of postings and related shrink to about 5 or 6 a day.

• Notices now being published are now only those critical and relate to safety and security measures.

• Non-critical Agency meetings cancelled (i.e. next week’s Defense Business Board meeting at Pentagon)

Federal Agency Activity - PCS

• Currently, only those who have PCS orders in hand, prior to October 1st, will be allowed to proceed with their PCS, since their move has been funded by the FY-12 budget.

• All others, should continue with the PCS process, but must wait for funding to be authenticated before they are able to complete their move.

• PCS orders coded “A” for accession and “S” for separation are authorized to continue.

Federal Maritime Commission Due to the Shutdown, the FMC is not not accepting online filings

or applications through its website for the following:

• Service contracts through SERVCON

• Ocean Transportation Intermediary (OTI) applications through the Automated OTI Application (FMC-18)

• Tariff Registration Forms (FMC-1) The Commission’s online databases will not be updated (and most inaccessible) until Agency funding has resumed.

• The Commission will not accept or act on complaints, requests for dispute resolution services, nor ombudsman services.

Questions?

MILITARY & GOVERNMENT

AFFAIRS PANEL

Wednesday, October 8th

, 2013

1:30pm – 3:30pm

military & government affairs panel wednesday, october 8 th, 2013 1:30pm – 3:30pm

Documents

acquisition serviceu

extended storage rates

federal agencies

active rates

extended storage phase

tariffsolicit rates

active international

champintl programcsi