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Page 1: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

Migrate with Altiris.

Page 2: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

Migrating to a new operating system may

seem like a daunting task. You want to take

advantage of the improved security and

reliability of Windows Vista, but how do you

get from point A to point B in a way that is

effi cient, cost-effective, and doesn’t disrupt

end-user productivity?

While the migration task may be a challenge,

it also presents an opportunity. A migration

is the perfect time to wipe the slate clean;

to implement standard confi gurations and

structured change management procedures

that will help ensure the long-term rewards

that come from a manageable, sustainable

environment.

ARE YOUPREPARED?

Page 3: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

The Cost of Moving to Point BWindows Vista promises business value through improved ease of use,

security, and reliability. However, organizations also need to consider

the other side of the ROI equation. What will Vista migration cost in

terms of hardware and software investment, IT efforts, and end-user

productivity loss?

Gartner estimates the total cost of manual PC deployment at $298

per PC.1 Multiply that by the hundreds or thousands of PCs in your

enterprise, and it quickly becomes diffi cult to justify the investment.

In order to achieve an acceptable ROI, these deployment costs must

be dramatically reduced through processes and automated tools.

Migration ChallengesAs you consider the best approach for Vista migration, a number

of specifi c challenges may come to mind.

Hardware readiness. If the Vista migration plan involves the upgrade

of existing PCs, how can you be sure those PCs are “Vista-ready”?

Which PCs have suffi cient memory, processor performance, and

graphics adapters for achieving the optimal Vista experience? Should

you upgrade existing computers that don’t meet the requirements,

or wait for a hardware refresh cycle to deploy Vista to these users?

Deploying a new operating system to more than 9,000 desktops is an enormous task by any stretch of the imagination. Doing it without the right automated tool was simply not an option. We found the right tool in Altiris.”

—MARK BARRETT, Air Force Pentagon Communications Agency contractor

Page 4: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

Application readiness. Will your existing applications—both

commercial off-the-shelf and internally developed—work correctly on

Vista? Is there an opportunity to rationalize your application portfolio?

How can you package and deploy applications to ensure manageability

and conformance to standards?

Image management. With so many different departments and many

different hardware platforms, how can you minimize the number of

standard images that need to be created and maintained? Which

applications should be part of the standard image and which should

be installed post-deployment?

End-user issues. How can you minimize end-user downtime during

the migration process without your IT staff working weekends and

midnights? Can you ensure that user data and settings are maintained

in order to minimize help desk calls and lost productivity due to users

“re-personalizing” their computers?

IT resource issues. Your IT staff is already stretched too thin. Can you

take on a major migration project with existing staff, or will you need

to outsource? How will you handle remote offi ces?

Ongoing manageability. Your company is making a signifi cant

investment in Vista. How can you make the most of it by implementing

solid processes and standards? How can you keep what is needed from

the old environment while losing the “bad habits,” including lack of

standards, lack of control over the IT environment, and a lack of

processes for ongoing change management?

Our users don’t like change. They want to open up their computer and see what they have always seen. Altiris helped us accomplish exactly that. We were able to transfer all the settings without users noticing any difference. The background was the same, the desktop the same, their fi les looked the same. And they could fi nd their data in the default directories they were used to. They loved it.”

—MICHAEL DIMAGGIO, global fi eld and technology team, DaimlerChrysler

Page 5: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

As the experts in OS migration, Altiris

is able to offer so much more than a set

of tools. By leveraging our years of OS

migration experience, Altiris can provide

the resources, knowledge and expertise

to help with planning, along with the

most advanced, integrated solution for

fl awless execution of your migration plan.

THE ALTIRIS SOLUTION

Page 6: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

With Altiris, we did a virtually hands free migration across the network. It took less than one hour per machine, one-fourth the manual time, and that included upgrading other software at the same time. The same standard process is used to migrate each machine, which provides consistency and predictability across the network.”

—JIM HARINGS, global administration analyst, Rockwell Automation

Automate the Migration ProcessBy automating the key processes involved in a migration, including

personality capture, imaging, application deployment, and personality

restoration, Altiris signifi cantly reduces the IT effort, time and overall

cost of migration. Gartner estimates that IT will typically spend 4.2 hours

deploying a PC manually and only 1.28 hours using automated tools such

as Altiris.2 For an organization with 1,000 PCs, that equates to a savings

of 2,920 person-hours. In addition to automating manual migration tasks,

Altiris also helps to streamline project management through the entire

process, from pre-migration readiness and cost assessment to status

tracking and comprehensive, Web-based reporting.

Integration is the key that allows Altiris to automate more of the

migration process than any other solution. By providing a cohesive,

integrated solution with a built-in workfl ow engine, Altiris can

effectively streamline the migration process from start to fi nish.

Eliminate End-User DowntimeEnd users experience downtime during an OS migration due to

a number of factors, including time spent waiting for re-imaging,

time for deploying applications, time to customize the PC to a user’s

specifi c preferences, and also downtime due to issues that weren’t

caught during testing. By automating the personality migration and

software delivery process, Altiris signifi cantly reduces the time end

users spend confi guring their own computers.

Page 7: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

Gartner estimates that an end user will typically lose 5.25 hours of

productivity during a manual migration (1.25 hours confi guring their

computer and another 4 hours of downtime).3 This can be reduced

to 1.25 hours by automating the migration with tools like Altiris. For

an organization with 1,000 end users, the result is 4,000 hours of

productivity that can be saved.

Standardize SystemsAn OS migration is the perfect time to standardize desktop PCs

and systems management processes. By wiping the slate clean,

organizations can start from a solid, accurate inventory and put in

place the tools needed to keep inventories and PCs up-to-date and

in compliance with standards.

Altiris® Client Management Suite™ software provides all of the

capabilities needed to build and maintain standardized systems, and

to implement and enforce a structured change management approach.

Included are tools such as Wise Package Studio®, which can be used to

automate the installation of software according to corporate standards.

Policy-based software delivery and patch management are used to

maintain the desired state confi guration of computers. And Deployment

Solution™ software can be used to create and manage standard images

that can be used across a variety of hardware platforms.

Altiris made our deployment a reality. Best of all, we’ve only scratched the surface of Altiris’ capabilities...with a reliable systems management client like Altiris on each of our systems, we can press forward with changing the way we manage all aspects of our standardized desktop environment.”

—MARK BARRETT, Air Force Pentagon Communications Agency contractor

Page 8: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

Whether you need help with one

specifi c aspect of your migration, the

entire migration process, or you’re ready

to adopt a comprehensive systems

management approach, Altiris has a

solution that is right for you. Altiris not

only provides best-of-breed product

offerings, but also invaluable resources

and information based on years of

experience helping thousands of

companies migrate.

ALTIRISMIGRATIONPRODUCTS

Page 9: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

• AUTOMATED

• INTEGRATED

• COMMON CMDB

ONGOING

MANAGEMENT

WITH ALTIRIS CMS

• XP• 2000

• VISTA

• NT• 98

PRE-MIGRATION

READINESS

ASSESSMENT

DATA & SETTINGS

PRESERVATION

IMAGE BUILD

PROCESS

SOFTWARE

PACKAGING SOFTWARE

DELIVERY

POST-MIGRATION

REPORTING

Altiris: Integrated SolutionsAltiris will help you manage your IT environment through

migration and beyond.

Page 10: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

Altiris CapabilitiesAltiris provides a broad array of capabilities to help manage desktops

and notebooks through the migration process and beyond.

Pre-migration readiness assessment. Migration starts with knowing

what is in your environment. Altiris provides customizable hardware and

software inventory and usage tracking to understand which computers

meet Vista hardware requirements, which computers need to be

updated or replaced, and which applications are required for

deployment.

Data and settings preservation. Migrating a computer with its unique

computer name, IP address (or DHCP settings), user profi le account,

network and sharing rights, printer drivers, and personalities is an

involved process. Plus, you don’t have time to help each user re-create

their once-familiar desktop. Altiris simplifi es these issues, allowing you

to migrate one, 10, 100s, or even 1,000s of computers while retaining

their unique personalities.

Image build and deployment. Imaging can be the most effi cient way

to confi gure PCs during a rollout or migration. However, deploying a

computer image without properly preparing it can cause problems and

even failure if the source computer does not match the destination

hardware. Altiris provides hardware-independent imaging capabilities

to overcome the major obstacles in creating a standard image.

Page 11: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

Software packaging. Preparing and testing applications for the new

operating system is one of the most commonly overlooked tasks in

the migration process. Applications must be thoroughly validated in the

new operating environment and packaged for automated deployment.

Altiris provides complete enterprise software packaging to guide your

organization through this process, from capturing legacy applications,

automating and customizing the installation, through to validation,

testing, and confl ict resolution, ensuring reliable, error-free deployment.

Software delivery. OS deployment is only part of the battle. Once a

computer has been provisioned with Vista, you also need to deploy

applications not included in the base image, drivers and software

updates. Altiris allows you to easily install and confi gure department-

specifi c software as part of the migration process, and also provides

policy-based software delivery capabilities for ongoing software

management.

Post-migration reporting. Visibility into your organization’s migration

is key, not only during the migration process but also after the migration

is complete for cost tracking, executive reporting, and organizational

learning. Altiris provides executive-ready, post-migration reports to help

monitor the status of upgrades, detect missed computers, and highlight

actual costs.

Altiris not only provides products and services to help with your migration, it also provides a central location for knowledge and information on Vista deployment and migration. To view a collection of the best Vista migration white papers, best practice guides, webcasts and more, both from Altiris and external sources, visit the resource center at www.easyvistamigration.com.

VISTA MIGRATION RESOURCE CENTER

Page 12: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

Beyond MigrationMigration represents just the beginning of the PC lifecycle. To minimize

the total cost of owning PCs, you need to enforce standards through the

implementation of structured change control and desktop management

processes. Altiris provides a complete solution for client systems

management from initial deployment through to retirement, including:• Policy-based software delivery and application state management

• Automated patch management to keep operating environments

secure and up-to-date

• Automatic backup and recovery of data, either to a local hidden

partition or across the network

• Application usage monitoring and software license management tools

to ensure compliance and reduced license costs

• Security vulnerability assessment and remediation capabilities to

ensure a safe, reliable computing environment

• Powerful incident management capabilities to ensure availability and

improved service levels while reducing overall IT costs.

Integration is the KeyYou have several alternatives for tools to help with various aspects of

your migration, some of which are even “free.” The problem is that these

solutions lack integration and require signifi cant manual efforts. Altiris

migration solutions are all built on a common, integrated architecture and

work from a common confi guration management database (CMDB). This

makes it possible to automate across the entire migration process,

minimizing deskside visits and ineffi cient data redundancy.

Need assistance with your migration? Altiris Global Services puts the power of Altiris technologies and the expertise of professionals to work for you, optimizing, empowering and protecting your business to address your unique challenges. See what each area of Altiris Global Services can do for you.

CONSULTING SERVICESConsulting Services will optimize your infrastructure to deploy the best possible Altiris solutions in the most effi cient manner.

EDUCATION SERVICESEducation Services will empower your staff to hit the ground running once a solution is deployed and successfully manage the solution in the future.

SUPPORT SERVICESSupport Services will protect your Altiris investment against unexpected technical issues and help you reduce downtime.

ALTIRIS GLOBAL SERVICES

Page 13: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

Flexible SolutionsBy utilizing industry-standard technologies for storing, processing, and

presenting data across distributed networks and the Internet, the Altiris

extensible management architecture provides the ultimate in fl exibility.

Whether you need a tool to solve a specifi c problem, a solution for your

migration needs, or a complete systems management solution for the

enterprise, Altiris makes it easy with modular solutions that snap in to

the underlying architecture.

Page 14: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

• Imaging & deployment

• Data & settings migration

• Software packaging & testing

• Inventory

• Policy-based software delivery

• Application management

• Software virtualization

• Patch management

• Backup & recovery

• Security vulnerability audit

• Application usage monitoring

• Remote control

Altiris

MIGRATIONSuite

Altiris

CLIENT MANAGEMENTSuite

Altiris

TOTAL MANAGEMENTSuite

• Server & infrastructure management

• Asset management & CMDB

• Security & compliance management

• Service desk

Altiris Migration ProductsAltiris offers a variety of point solutions and suites to help with Vista

migration as well as ongoing management of your IT environment.

Page 15: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

Be Prepared with AltirisWhether your Vista migration plans call for a major project or a gradual

hardware refresh effort, making the move can seem like a daunting and

expensive prospect. With proper planning, resources and automated

migration tools from Altiris, migration can be a seamless process. Altiris

can help you minimize IT costs and effort, reduce end-user downtime,

and implement standard systems and processes that reduce the total

cost of owning desktops and notebooks throughout their entire lifecycle.

• Cohesive, integrated solution for start-to-fi nish migration based on a common CMDB

• Completely automated, zero-touch migration

• Industry-leading software packaging, personality migration, and imaging capabilities

• Hardware-independent imaging for greater standardization and simplifi ed management

• Extended solution for complete client systems management

• Years of expertise helping thousands of companies migrate

ALTIRIS ADVANTAGES

1 Gartner, Saving Money on PC Deployment, Michael A. Silver, 8 Dec. 2005.

2 Gartner, Saving Money on PC Deployment, Michael A. Silver, 8 Dec. 2005.

The 4.2 hour number includes all IT-related variable costs from Table 2

(Traditional “Fat” Image, Manual PC Deployment Costs). The 1.27 hour

number includes all IT-related variable costs from Table 3 (Automated “Thin”

Image PC Deployment Costs).

3 Gartner, Saving Money on PC Deployment, Michael A. Silver, 8 Dec. 2005.

The 5.25 hour number includes all end user-related variable costs from

Table 2 (Traditional “Fat” Image, Manual PC Deployment Costs). The 1.25

hour number includes all end user-related variable costs from Table 3

(Automated “Thin” Image PC Deployment Costs).

Page 16: Migrate with Altiris. · place the tools needed to keep inventories and PCs up-to-date and in compliance with standards. Altiris® Client Management Suite™ software provides all

www.altiris.com

588 W. 400 S.Lindon UT 84042USA801.226.8500801.226.8506 [email protected]

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ALTIRIS AMERICAS

CORPORATE OFFICESErnst Gnoss Str 24Duesseldorf 40219 Germany+49 211 68 773 200 +49 211 68 773 [email protected]

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ALTIRIS EMEA

Level 13, NCR House8-20 Napier StreetNorth Sydney NSW 2060 Australia +61 2 8925 4500+61 2 8925 [email protected]

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ALTIRIS ASIA PACIFIC