microsoft retail management system
TRANSCRIPT
-
7/30/2019 Microsoft Retail Management System
1/36
MicrosoftRetail Management System
Success depends on more than store location
-
7/30/2019 Microsoft Retail Management System
2/36
Agenda
Retail Owners World
Microsoft in Small & Medium Retail
Microsofts Suite for Small & Medium Retailers
Retail Management System Key Benefits
Retail Management System Overview
Retail Management System Feature Highlights
-
7/30/2019 Microsoft Retail Management System
3/36
Can You Relate?
Solving Your Pain: Our Vision
Pressure to change
Need to get on topof business information
Need to improvecustomer service
Need more productivityfrom my employees
Need more control
Anxiety over changing
Low cost
No worry, hassles
Doesnt require in-houseexperts to use & get value
Less time away frommy business
Solution Total Cost of Ownership
Ecosystem
Software suite built for the
retailer designed to fully automatetheir business across all channelsof commerce
with a low TCO that provides
quick return on investment (ROI).
delivered with partners to create a full solution for the customer
-
7/30/2019 Microsoft Retail Management System
4/36
About Our Company
ASSURED COMPUTINGTECHNOLOGIES
Over 1,000 Customers coast to coast andbeyond.
Over 10 Years in POS systems
Microsoft Certified Partner
-
7/30/2019 Microsoft Retail Management System
5/36
Microsoft in RetailWhat it means to you
Customer Commitment
Industry Leadership
Product Innovation
-
7/30/2019 Microsoft Retail Management System
6/36
Microsoft in RetailWhat it means to you
Industry Leadership
Over 65% of POS lanes run on Windows
Broad ecosystem of local, specialized retail partners
Over 30,000 SMB customers worldwide
Microsoft R&D investment is highest in industry
Top retailers use Microsoft
http://www.radioshack.com/default.asp -
7/30/2019 Microsoft Retail Management System
7/36
Microsoft in RetailWhat it means to you
Customer Commitment
Industry Leadership
Outstanding customer support available 24/6
A complete set of in-depth customer training tools
Ongoing market research to address customer needs
Knowledgeable and responsive partners
-
7/30/2019 Microsoft Retail Management System
8/36
Microsoft in RetailWhat it means to you
Customer Commitment
Industry Leadership
Product Innovation
Product development investment up 300% since 2002
Over 50 dedicated software engineers
Intelligent workflows for efficient transaction processing
Wide compatibility with POS hardware and devices
Complete solution suite for small and medium retailers
-
7/30/2019 Microsoft Retail Management System
9/36
Retail Management System
Store Operations
GP, Solomon,Axapta, Navision
Retail Management SystemHeadquarters
Microsoft Office System
A Software Suite Built for Retailers
Store FrontApplications
Back of
StoreApplications
Small Retailer Mid-size Retailer
-
7/30/2019 Microsoft Retail Management System
10/36
Microsoft Retail Management SystemKey Benefits
Streamline operations
Improve profit margins
Build customer loyalty
Manage business, not technology
Have a life outside your business
-
7/30/2019 Microsoft Retail Management System
11/36
Microsoft Retail Management SystemKey Benefits
Streamline operations
Automatically generate POsView inventory status & best-price suppliers
Speed checkouts
Receive shipments & update inventory
Track inventory offlineShare reports
Connect POS data with Microsoft Office,Dynamics GP, QuickBooks & more
-
7/30/2019 Microsoft Retail Management System
12/36
Microsoft Retail Management SystemKey Benefits
Easily adjust pricingIdentify best selling items
Track ROI from marketing
Eliminate card payment terminals & fees
Increase employee productivityUp-sell & cross-sell your customers
Improve profit margins
-
7/30/2019 Microsoft Retail Management System
13/36
Microsoft Retail Management SystemKey Benefits
Customize receipts & price labelsReduce out of stocks
Accept multiple tenders
Use flexible pricing structures
Tailor marketing to customer preferencesConvey a professional image
Reprint receipts
Protect customers card information
Build customer loyalty
-
7/30/2019 Microsoft Retail Management System
14/36
Manage business, not technology
Microsoft Retail Management SystemKey Benefits
Easily install & use RMSTrain employees in minutes
Gain insight & make decisions
Access online help
Tailor POS screensManage different inventory types
Add new lanes or stores
Utilize existing PC & software investments
-
7/30/2019 Microsoft Retail Management System
15/36
Microsoft Retail Management SystemKey Benefits
Eliminate the need to always be onsiteKeep business data secure
Track employee performance & attendance
Identify theft or shrinkage
Have a life outside your business
-
7/30/2019 Microsoft Retail Management System
16/36
Next Steps
Get Started Today!
(Insert Partner Call to Action)
Get a free evaluation of RMS software
Plan implementation and deployment
-
7/30/2019 Microsoft Retail Management System
17/36
2006 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.
-
7/30/2019 Microsoft Retail Management System
18/36
Control pricing, purchasing& inventory across storesView & analyze data companywide
Set and monitor policies andprocedures for every store
Process customer transactions
Run real-time, customizablereports
Manage inventory, customers,pricing, vendors, purchasing &more in stores
Product Overview
Head Office /Lead Store
Your Business
Individualstores
-
7/30/2019 Microsoft Retail Management System
19/36
Product Overview
Control pricing, purchasing& inventory across stores
View & analyze data companywide
Set and monitor policies and
procedures for every store
Process customer transactionsRun real-time, customizablereports
Manage inventory, customers,pricing, vendors, purchasing &
more in stores
Headquarters
IndividualStores
-
7/30/2019 Microsoft Retail Management System
20/36
RMS Store Operations RMS Headquarters Microsoft Dynamics-GP
RMS and GP Integration
Inventory ReceiptsSales Transactions
Customer Payments
ReceivablesManagement
BankReconciliation
Purchase OrderProcessing
GeneralLedger
POS Station
Customers,Inventory, Supplier,
and Sales Data
-
7/30/2019 Microsoft Retail Management System
21/36
Accounting Integration Options
Basic Accounting Integration Advanced Accounting Integration
FromMicrosoft
Dynanics SL
Dynamics NAV
Dynamics AX
Dynamics GP
Small Business Accounting
From 3rd
Parties Dynamics GP, SL, AX, NAV:Accounting Linkerfrom GNS
Dynamics GP, SL, AX, NAV:Get Linkedfrom Teknor
Dynamics GP: RMSConnectProfrom ProfessionalAdvantage
Dynamics GP: EasyTracWMSfrom ADC Technologies
Dynamics AX: Retail ChainManagerfrom Columbus IT
Dynamics NAV: POSLinkfromElypsis Inc.
Dynamics NAV: RMSyncfromDavidson-Richards
-
7/30/2019 Microsoft Retail Management System
22/36
Over 30,000 SMB Customers
http://www.grandcanyon.org/ -
7/30/2019 Microsoft Retail Management System
23/36
Case StudiesVerticals
Specialty Apparel - Janie's Indian River Bazaar
Beer/Wine/Liquor - West Side Liquor
Large chain implementations
Large single store implementation
Grand Canyon Association
Sporting Goods - Cadence 120 Bicycle Works
Jewelry/Gift Kaufmann de Suisse
Kuhlman
The Moderne Ltd.
Dynamics GP Integration
Avila
Eastern National (largest RMS customer)
-
7/30/2019 Microsoft Retail Management System
24/36
Located in Alabama
Full-inventory bicycle storewith 3,500+ items & special orders
Needed to speed orders& store processes
Case Study Cadence 120 Bicycle Works
Customer Profile
Faster purchasing saves4 hours a week
Customized serial number trackingtells what is assembled
Vendors more easily managed
Faster and easier repair checkout
Exportable data
Results
Finally, we manage every item, warranty, and repair in one
cohesive system. Each item has its own SKU, and we trackserialized items from receiving through assembly and sale."
Jon Jeffress, Co-owner, Cadence 120 Bicycle Works
Needed serial number trackingfrom receiving through assembly
-
7/30/2019 Microsoft Retail Management System
25/36
Located in Florida
4,000+ high-fashion women's apparel,
jewelry & accessory items
Needed to better manage specialorders, notes, stock levels &reminders
Case Study Janie's Indian River Bazaar
Customer Profile
Revenues up 25 percent
Receiving time cut 75 percent
Stock turns two to three times faster
All handwritten notes in one database
Reports used to target marketing
Unproductive vendors trimmed
More time for customers
Results
"Microsoft Retail Management System wasthe best business decision I could have made."
Janie Panasis, Owner, Janie's Indian River Bazaar
-
7/30/2019 Microsoft Retail Management System
26/36
Family-owned business in Minnesota
Seven outlets offering wines, liquors,beers, and party supplies
Annual growth for over 25 years
Case Study West Side Liquor
Customer Profile
74 hrs / month saved on keg registration
Quicker transactions
Greater flexibility in pricing and ordering
Reports show items to push or order
Inventory easily tracked and adjusted
Results
Twenty-four months ago, we didn't even scan bar codes.Today, we're experiencing unprecedented growth with fewadministrative headaches."
Robert I. Feuling, Owner, Westside Liquor
Needed flexibility for individual stores
with central control
Double-digit sales growth for lasttwo years
-
7/30/2019 Microsoft Retail Management System
27/36
Family-owned business in Quebec,New York and Florida
Sell custom-designed high-endjewelry and watches
Needed to reduce duplicate work flows
Case Study Kaufmann de Suisse
Customer Profile
Ambience is more conduciveto buying
Less clerical work means more selling
Information is typed once for all needs
More control over inventory
Knowing sales trends guides decisions
Results
Needed to analyze sales data
and focus marketing
"If you don't embrace the future, you're clinging to the past.Your customers see all these advantages when they shopother stores. Wouldn't you want to offer them too?"
Moneca Kaufmann, General Manager, Kaufmann de Suisse/Montreal
-
7/30/2019 Microsoft Retail Management System
28/36
11 thriving small-footprintairport stores and kiosks
Needed faster checkout lines
Needed to reduce paperwork
and improve reporting
Case Study Avila
Customer Profile
Card purchases approved in seconds
Buying budgets finished faster
Inventory reduced 35 percent
Chain-wide stock entered once
Receiving time cut & security improved
Real-time reports at headquarters
Results
Needed detailed sales info for airports
"Last year Microsoft RMS and Small Business Managergave us our tightest agreement ever between bookand physical inventory."
Kathleen Avila, Managing Member, Avila Retail
-
7/30/2019 Microsoft Retail Management System
29/36
Case Study Eastern National
227 not-for-profit stores throughoutNational Parks and historical sitessuch as Lincoln Memorial & Ford Theater
Sell books, memorabilia, glassware
Customer Profile
Largest stores using RMSaccount for 80% of $30 million in sales
Better sales & cash managementreduce problems
Inventory-level reportsaid purchasing decisions
Results
Now we have more timely and accurate inventory
and sales reports
Hank Schmoyer, IT Manager, Eastern National
Needed more timely reports,better inventory control & replenishment
-
7/30/2019 Microsoft Retail Management System
30/36
One of Ireland's largest clothing stores
In business 80+ years
Needed a flexible POS and retailmanagement system
Case Study The Moderne Ltd.
Customer Profile
Cash flow increased and stock reduced
Customer preferences tracked
Upsells suggested at checkout
Items quickly located
Inventories easily tracked and adjusted
Results
"When we saw how Store Operations connected and talked toeverything, we got new ideas that went far beyond our initial plans.Things we thought only the big boys could do started looking possible.Now we've done them."
Ross ODowling, Owner, The Moderne Ltd.
Needed to reduce stockroom spaceStock and transaction data
accessed remotelyWanted to do online sales
-
7/30/2019 Microsoft Retail Management System
31/36
6 stores part of National Park Service
Sell 800,000 gift & souvenir items
with 300,000+ transactionsand $20 million annual revenue
Needed clear data paths and audit trailsbetween stores and warehouse
Case Study Grand Canyon Association
Customer Profile
Saved $40,000 in technology costs
Increased profits 52%
Expenses cut with tighter stock levels
Fulfillment speed increasedwith automated orders
System flexibility meets needs
Integration with Great Plains providescomplete business solution
Results
The new system has helped us improve inventory management
and reduced overall inventory levels while maintaining required stocklevels at the stores. That change translates into cash in the bank,especially during slower winter periods."
Brad Wallis, Executive Director, Grand Canyon Association
http://www.grandcanyon.org/ -
7/30/2019 Microsoft Retail Management System
32/36
Case Study - Kuhlman
Over 70 stores in 18 states
Sell modern clothing & accessories
Customer Profile
Executives make better decisionsusing real-time, customized reports
More cash realized from"charge-and-send" sales
& global customer base
Complex reconciliations done in minutes
End-of-day closing takes "zero" time
Results
I expect the Microsoft solution will pay for itself in
the first year. Just the staff hours it saves will do that
Scott Kuhlman, CEO, Kuhlman Co.
Needed to roll up inventoryand financial information regionallyand nationally
-
7/30/2019 Microsoft Retail Management System
33/36
Detailed Installation Slide
-
7/30/2019 Microsoft Retail Management System
34/36
RMS Store Operations RMS: HQ
OperatingSystem
Windows 2000, WindowsXP or Windows Server2003
Windows 2000, WindowsXP or Windows Server2003
PC
Pentium III or greater
Pentium IV
Recommended
Pentium III or greater
Pentium IV
RecommendedRAM
64MB Minimum
128MB Recommended
128MB Minimum
256MB Recommended
Hard Disk Space 50MB Available 60MB Available
CD ROM Drive Yes Yes
VGA
POS: 800x600
Manager: 1024x768 orhigher
1024x768 or higher
Note: MSDE included on both products. SQL sold separately. SQL recommended for RMS:HQ installations.
System Requirements
-
7/30/2019 Microsoft Retail Management System
35/36
ASSURED COMPUTING
TECHNOLGIES, Inc
(877) 627-0636
Your Partner in POS
Move ahead today and grow!
-
7/30/2019 Microsoft Retail Management System
36/36
MicrosoftRetail Management System
Success depends on more than store location