microsoft office communicator a general introduction
TRANSCRIPT
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Microsoft Office Communicator
A General Introduction
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OCS Components
OCS Components
•Getting Started
• Contacts
• Presence
• Instant Messaging
•Further Outlook Integration
•Video/Audio & Desktop Sharing
• Web Access
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OCS ComponentsGetting Started
Accessing OCS from the desktop:
•Login with your standard ARU credentials
•Requires OCS ‘client’ installed
•(Web access addressed later)
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OCS ComponentsContacts
Contacts are the core of the OCS system
All further actions require interaction with your contacts
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OCS ComponentsContacts – Adding & Selecting
This screen will be displayed on startup by default.
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OCS ComponentsContacts - Adding
You can locate contacts matching search criteria entered in the Search Box
Results are displayed below the Search Box
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OCS ComponentsContacts - Adding
Select Contact and Add to a Specific Contact GroupOnly add contacts with whom you will interact regularly
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OCS ComponentsContacts - Selecting
1. Type in (part) name in search box
2. Highlight contact
3. Right-click on highlighted contact to choose interaction form
1
2
3
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OCS ComponentsContacts - Selecting
Select Individual Contact, Group Contact or Multiple Contacts (CTRL key) then initiate contact action with Right-click.
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OCS ComponentsInstant Messaging
The simplest way to Start an Instant Messaging session is to select the Contact(s) and ‘Right-click’ to invoke IM
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OCS ComponentsInstant Messaging
Or start a Meeting and then Invite Contact(s) to Join
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OCS ComponentsInstant Messaging
And then commence conversation by typing in the text box
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OCS ComponentsInstant Messaging
Each Response and Respondent is recorded and time-stamped
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OCS Components
Instant Messaging
……. and keeps logs
A log of your IM sessions can be held within a standard Outlook folder
Conversation History …………….
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OCS Components
Instant Messaging
……. and keeps logs
……Requires option setting by User
[There is no systematic message archiving]
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OCS Components
Presence
Presence is the basis for:
• Successful use of OCS
• Productivity improvement
It lets contacts know the availability and location of Contacts
OCS presents overview at Startup
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OCS Components Presence Can be set Manually
Setting Presence Status notifies your contacts of your availability
There are a number of ‘Standard’ Status settings
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OCS Components
Presence Status will also use info. from Outlook calendar to set presence status
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OCS Components
Presence Status will display messages from Outlook
Hover over a contact to display additional information
In this case, an Out of Office Message from Outlook
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OCS Components
Further Integration with Outlook
OCS also integrates with Outlook email
In this example, presence information icon shows
- Author ‘Busy’
- Recipient ‘Available’
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OCS Components
Further Integration with Outlook
Launch the OCS command menu by selecting (right-click) a contact in an email message ……
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OCS Components
Further Integration with Outlook
The OCS client is held in a window within Outlook
All OCS functions are supported
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OCS Components
Video Conferencing
By selecting the webcam during an IM session, A Videoconference session will start. All other active OCS sessions (e.g. IM, Presence Management) will remain running alongside.
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OCS Components
Desktop Sharing
Desktop Sharing provides access to the desktop during an IM session
Leader sets control of the desktop
Note: Other parties will see total desktop
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OCS Components
Desktop Share
Share your desktop with your contact(s) by
1.selecting the Desktop Share Button
2.The contact is required to accept the request
1
2
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OCS Components
Desktop Share
You can also give control of your desktop to a contact
Click on the desktop share control box drop-down menu
Select the contact
The Contact will now have control of your desktop !!
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OCS Components
Web Access – ARU OCS users
https://im.anglia.ac.uk/
If an ARU user has no access to the OCS client software, but has access to a browser the OCS system can be accessed
• Using the web browser
navigate to
•https://im.anglia.ac.uk/
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OCS Components
Web Access – ARU OCS users
A web version of OCS is presented.
But without
•Audio/Video
•Telephony
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Questions?