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Microsoft præsenterer Microsoft Dynamics CRM 2013

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Agenda

Lækker brugerflade

Støtte i dine arbejdsgange

MED CRM 2013 FÅR DU…

Frihed til at arbejde

hvorsomhelst

Mulighed for at ændre på tingene

Informationer der hjælper dig

Fart over feltet

•

Effektiv CRM

DEMO

•

Mobil CRM

DEMO

Muligheden for at connecte med dine kunder er reel

@firma elsker min nye CRM app!!!

@kunde også os!

Glad for du kan li’ den : )

Global sentiment analyseFå en ægte forståelse af dine kunder og din virksomhed på verdensplan på tværs af det sociale web

Share of voiceTrack dit brand, dine produkter og indflydelse på 28 sprog på tværs af Twitter, Facebook, YouTube, nyhedskanaler, blogs og fora

Competitive intelligenceSe hvordan du måler dig med konkurrenterne. Identificér differentiatorer, styrker og svagheder.

Monitorér dit brands presence

Nytænk din markedsføring

Styr på kunde interaktioner på tværs af digitale, sociale og traditionelle kanaler

Planlæg, eksekvér og lancér personaliserede marketing kampagner

Arbejd sammen på tværs af teams inde i CRM i realtid

Social Insights for CRM

Indsigt fra mere end 30.000 kilder

Indsigt i organisation, folk, buzz, økonomi og meget mere

CRM Online Professional

DEMO

December 2012 Oktober 2013 Kvt 1 - 2014 Kvt 2 - 2014 …kvt 4 - 2014..kvt 3 2014

Service Update “Polaris”

Service Update “Leo”

Product Release “Orion”

Product Update “Vega”

Marketing Update “Subra” og “Mira”

Marketing Update

TBC…

Leo – Embedded Insights & Engagement (kvt. 2, 2014)

Lækker brugerflade

Støtte i dine arbejdsgange

MED CRM 2013 FÅR DU…

Frihed til at arbejde

hvorsomhelst

Mulighed for at ændre på tingene

Informationer der hjælper dig

Fart over feltet

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