mhmail configuration
TRANSCRIPT
MH MAILOUTLOOK 2003
INSTALLATION GUIDE
OUTLOOK 2003 Installation GuidePROJECT NAME: MH Mail VERSION: 1.0
CONTENTSINTRODUCTION.................................................................................................................................3
1.0 PREREQUISITES.....................................................................................................................4
1.1 MINIMUM SYSTEM REQUIREMENTS FOR OUTLOOK 2003.......................................................41.2 MINIMUM SYSTEM REQUIREMENTS FOR OUTLOOK WEB ACCESS PREMIUM (OWA PREMIUM).............................................................................................................................................41.3 MINIMUM SYSTEM REQUIREMENTS FOR OUTLOOK WEB ACCESS LIGHT (OWA LIGHT).....5
2.0 INSTRUCTION TO CHECK THE INTERNET EXPLORER VERSION.........................6
3.0 INSTRUCTION TO CHECK HARDWARE SPECIFICATION.........................................8
4.0 INSTRUCTION TO CHECK THE OUTLOOK 2003 SERVICE PACK (SP).................12
5.0 GENERAL INSTRUCTIONS TO INSTALL MICROSOFT OUTLOOK 2003 (SP3)....14
5.1 INSTALLATION........................................................................................................................145.2 CONFIGURATION.....................................................................................................................15
6.0 MICROSOFT OUTLOOK 2003 (SP3) INSTALLATION INSTRUCTIONS SCENARIO A MACHINE NOT INSTALLED WITH ANY VERSION OF OUTLOOK........18
7.0 MICROSOFT OUTLOOK 2003 (SP3) INSTALLATION INSTRUCTIONS SCENARIO B MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2000).................24
8.0 INSTRUCTION TO UPGRADE MICROSOFT OUTLOOK 2003 TO MICROSOFT OUTLOOK 2003 (SP3) SCENARIO C MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2003)................................................................................................................................31
9.0 MICROSOFT OUTLOOK 2003 (SP3) USER PROFILE CONFIGURATION INSTRUCTIONS.................................................................................................................................34
SCENARIO X USER CURRENTLY NOT USING ANY OUTLOOK VERSION OR USING OUTLOOK 2000..................................................................................................................................35
10.0 MICROSOFT OUTLOOK 2003 (SP3) USER PROFILE CONFIGURATION INSTRUCTIONS SCENARIO Y USER CURRENTLY USING OUTLOOK 2000 OR OUTLOO 2003.....................................................................................................................................42
11.0 MICROSOFT OUTLOOK 2007 USER PROFILE CONFIGURATION INSTRUCTIONS SCENARIO Z MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2007..................................................................................................................................52
12.0 INSTRUCTIONS TO CREATE DESKTOP AND URL SHORTCUT..............................58
13.0 TROUBLESHOOTING..........................................................................................................61
13.1 INSTRUCTIONS TO CONFIGURE USER PROFILE MANUALLY................................................6113.2 SET EXCHANGE AS DEFAULT ACCOUNT................................................................................7013.3 INSTRUCTIONS TO DO MEMO FORWARDING FROM MEMO OPEN CLIENT (MOC)................................................................................................................................................7413.4 INSTRUCTIONS TO BACKUP OUTLOOK EXPRESS AND MICROSOFT OUTLOOK ADDRESS BOOK.............................................................................................................................7713.5 INSTRUCTION TO POINT MICROSOFT OUTLOOK TO .PST FILES AND .PAB.......78
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INTRODUCTION
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1.0 PREREQUISITES
1.1 Minimum System Requirements for Outlook 2003
Please make sure that the computer on which you plan to install Outlook 2003 meets
the minimum system requirements for the program to run:
Outlook 2003 : System Requirement
Computer and processorPersonal computer with an Intel Pentium 233-megahertz (MHz) or higher processor, Pentium III recommended
Memory 128 MB of RAM or above recommended
Hard Disk
150 MB of available hard disk space (hard disk usage will vary
depending on configuration; custom installation choices may require
more or less hard disk space.)
Optional installation files cache (recommended) requires an
additional 200 MB of available hard disk space
Operating systemMicrosoft Windows 2000 with Service Pack 3 (SP3) or later;
or Windows XP or later
Display Super VGA (800 × 600) or a higher-resolution monitor
** If the machine NOT meet the minimum requirement, than go to Section 12.0 (Page 58) to create only the desktop and URL shortcut.
1.2 Minimum System Requirements for Outlook Web Access Premium (OWA Premium)
Requirements for the Premium Interface
Version Of Windows Supported Versions of Internet Explorer
Windows Vista Internet Explorer 7 or later
Windows Server 2003 Internet Explorer 6 or later
Windows XP (all versions) Internet Explorer 6 or later
Windows 2000 Server Internet Explorer 6 or later
Windows Millennium Edition Internet Explorer 6 or later
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1.3 Minimum System Requirements for Outlook Web Access Light (OWA Light)
Requirements for the Light Interface
Version Of Windows Supported Versions of Internet Explorer
Windows Vista Mozilla Firefox 1.8, Opera 7.54
Windows Server 2003 Mozilla Firefox 1.8, Opera 7.54
Windows XP (all versions) Mozilla Firefox 1.8, Opera 7.54
Windows 2000 Server Internet Explorer 5.01, 5.5
Windows Millennium Edition Internet Explorer 5.5
Windows 98 Internet Explorer 5.01, 5.5
Mac OS 9 Internet Explorer 5.01, Netscape Navigator 7.1
Mac OS X 10.3 or later Safari 1.2 or later
Solaris 9, x86 Mozilla Firefox 1.8, Netscape Navigator 7.1
Linux Red Hat Desktop (RHEL3) Mozilla Firefox 1.8, Netscape Navigator 7.1
HP/UX 11i Mozilla Firefox 1.8, Netscape Navigator 7.1
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2.0 INSTRUCTION TO CHECK THE INTERNET EXPLORER VERSION
Steps to check Internet Explorer version for Microsoft Windows 2000 Professional and Microsoft XP
as below:
1. Double click to open the Internet Explorer.
2. Click Help then click About Internet Explorer
OUTLOOK 2003 Installation GuidePROJECT NAME: MH Email VERSION: 1.0
3. Below figure shows the Internet Explorer version Version : 6.0
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3.0 INSTRUCTION TO CHECK HARDWARE SPECIFICATION
A. Microsoft Windows 2000 Professional
1) Right click My Computer and then click Properties
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2) Under the General tab, check the OS version, processor and RAM size.
Please make sure that the computer on which you plan to install Outlook 2003 meets the minimum system requirements for the program to run:
Microsoft Windows 2000 with Service Pack 3 (SP3) or later
Intel Pentium 233-megahertz (MHz) or higher processor,
Pentium III recommended
128 MB of RAM or above recommended
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B. Microsoft Windows XP
1) Right click My Computer and then click Properties
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2) Under the General tab, check the OS version, processor and RAM size.
Please make sure that the computer on which you plan to install Outlook 2003 meets the minimum system requirements for the program to run:
Microsoft Windows XP
Intel Pentium 233-megahertz (MHz) or higher processor,
Pentium III recommended
128 MB of RAM or above recommended
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4.0 INSTRUCTION TO CHECK THE OUTLOOK 2003 SERVICE PACK (SP)
Steps to check Internet Explorer version for Microsoft Windows 2000 Professional and Microsoft XP
as below:
1) Double click to open the Microsoft Office Outlook 2003 Window.
2) Click Help than click About Microsoft Office Outlook
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3) Below figure shows the Service Pack (SP) version
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5.0 GENERAL INSTRUCTIONS TO INSTALL MICROSOFT OUTLOOK 2003 (SP3)
Please take note:
This guide is generally to be used in installation of Outlook 2003 (SP3) in MAS users
dedicated desktop and laptop.
Dedicated Desktop : Machine used by single user Shared Desktop : Multiple users sharing 1 machine (go to Section12 pg 58)
The installation CD is meant to use by Desktop and Laptop with MAS asset tag:
“Property of MAS
5.1 Installation
The first step before begin the installation is to check the prerequisites for Outlook 2003 installation. If the machine meets the entire requirement, then identify the current Outlook version in user’s machine and match with below scenario:
Scenario A : If the machine is NOT installed with any of Microsoft Outlook
version, than please proceed with Section 6.0 (Page 17 )
Scenario B : If the machine is installed with Microsoft Outlook 2000 version,
than please proceed with Section 7.0(Page 23 )
Scenario C : If the machine is installed with Outlook 2003, than please proceed
with Section 8.0(Page 30 )
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5.2 Configuration
Scenario X : If the user currently NOT using any Outlook version than please
proceed with Section 9.0 (Page 33 )
Scenario Y : If the user currently using Microsoft Outlook 2000 or Microsoft
Outlook 2003 than please proceed with Section 10.0 (Page 41 )
Scenario Z : If the machine is installed with Outlook 2007 then please proceed
with Section 11.0 (Page 51)
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Outlook 2003INSTALLATION
OUTLOOK 2003 Installation GuidePROJECT NAME: MH Email VERSION: 1.0
Scenario A New Installation
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6.0 MICROSOFT OUTLOOK 2003 (SP3) INSTALLATION INSTRUCTIONS
SCENARIO A MACHINE NOT INSTALLED WITH MICROSOFT OUTLOOK
Close all open files or documents.
Logoff.
Login to the machine with Onsite Support ID (with Administrator privilege)
User ID : ept01
Password : xxxxxxxx
Domain : DOMST / INTLE / INTLW / KULAP / KULKJ / KULSZ / KULTO /
SZBAP
To install from the MH Mail CD, simply insert the CD into the CD-ROM drive.
If NO CD-ROM is available, the installation can be triggered from external storage (USB
Drive) or mapped network drive. (File Server)
1) Double click the SETUP.BAT
2) A batch file Window will prompt saying that
“Desktop Shortcut For MH Mail Successfully Created” “MH Mail URL Successfully Created”
After this, “Microsoft Office Outlook 2003 Setup” window will open automatically.
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3) “Microsoft Office Outlook 2003 Setup” window open. Click Next.
4) Choose the option “Complete Install” and click Next
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5) Click Install
6) Below figure shows the Installation Progress
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7) Click Finish to complete the installation.
8) Click Enter.
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9) Restart the machine.
(Note: If this is an XP machine, the machine will restart automatically in 2 second
after you click Enter in step No. 8 (refer below figure). If this is Windows 2000
Professional machine, then you have to restart the machine manually)
10) After the machine rebooted, request the owner (user) of that machine to login with their current user name and password as normal.
11) Proceed with the configuration. Refer to the Section 5.2 (Page 15)
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Scenario BUpgrade Outlook 2000 to
Outlook 2003 (SP3)
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7.0 MICROSOFT OUTLOOK 2003 (SP3) INSTALLATION INSTRUCTIONS
SCENARIO B MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2000
Close any open files or documents. Logoff.
Login to the machine with Onsite Support ID (with Administrator privilege)
User ID : ept01
Password : xxxxxxxx
Domain : DOMST / INTLE / INTLW / KULAP / KULKJ / KULSZ / KULTO /
SZBAP
To install from the MH Mail CD, simply insert the CD into the CD-ROM drive.
If NO CD-ROM is available, the installation can be triggered from external storage (USB
Drive) or mapped network drive. (File Server)
1) Double click the SETUP.BAT
2) A batch file Window will prompt saying that
“Desktop Shortcut For MH Mail Successfully Created” “MH Mail URL Successfully Created”
After this, “Microsoft Office Outlook 2003 Setup” window will open automatically.
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3) “Microsoft Office Outlook 2003 Setup” window open. Click Next.
4) Choose the option “Upgrade” and click Next
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5) IF there is a windows prompt you to choose to remove the previous version of
outlook, than choose the option Remove only the following application(s), then
click Next
6) Click Install
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7) IF there is any windows prompt as below, click Yes
8) Below figure shows that the Installation Progress
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9) Click Finish to complete the installation.
10) Click Enter.
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11) Restart the machine.
(Note: If this is an XP machine, the machine will restart automatically in 2 second
after you click Enter in step No. 10 (refer below figure). If this is Windows 2000
Professional machine, then you have to restart the machine manually)
12) After the machine rebooted, request the owner (user) of that machine to login with their current user name and password as normal.
13) Proceed with the configuration. Refer to the Section 5.2(Page 15)
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Scenario CUpgrade Outlook 2003 to
Outlook 2003 (SP3)
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8.0 INSTRUCTION TO UPGRADE MICROSOFT OUTLOOK 2003 TO MICROSOFT
OUTLOOK 2003 (SP3)
SCENARIO C MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2003)
Before you start, refer to the Section 4.0 to ensure the current machine is installed with Outlook 2003 SP1 or SP2 and to be upgraded to Outlook 2003 SP3
To install from the MH Mail CD, simply insert the CD into the CD-ROM drive.
If NO CD-ROM is available, the installation can be triggered from external storage (USB
Drive) or network drive. (File Server)
1) Double click the UPGRADE_SP3.BAT
2) A batch file Window will prompt saying that
“Desktop Shortcut For MH Mail Successfully Created” “MH Mail URL Successfully Created” SP3 Installation in Progress.......................................
3) The machine will restart automatically after the installation. If it is NOT, restart the
machine manually.
4) After the machine rebooted, request the owner (user) of that machine to login with their current user name and password as normal.
5) Proceed with the configuration. Refer to the Section 5.2 (Page 15)
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Outlook 2003
CONFIGURATION
OUTLOOK 2003 Installation GuidePROJECT NAME: MH Email VERSION: 1.0
Scenario XOutlook 2003 User Profile
Configuration
User currently NOT using any Outlook version
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9.0 MICROSOFT OUTLOOK 2003 (SP3) USER PROFILE CONFIGURATION
INSTRUCTIONS
IMPORTANT NOTE:
MAKE SURE YOU CLICK NO IF YOU HAPPEN TO SEE BELOW MESSAGE
WHILE YOU DOING THE CONFIGURATION:
Outlook has detected a new account, would you like to import it?
This new account was found in Outlook Express. It may have been configured by
your Internet Service Provider or you have set up the account yourself. If you would
like Outlook to use this account, it is necessary to import the account first.......
Click NO
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SCENARIO X USER CURRENTLY NOT USING ANY OUTLOOK VERSION OR
USING OUTLOOK 2000
Starting Outlook for the first time the application will start a wizard to walk you
through setting up a profile. Alternately a profile can be created or edited using the
Mail icon in the Control Panel.
1) Launch the Outlook 2003.
Option A:
Double click the Microsoft Office Outlook 2003 icon on desktop.
Option B:
Click Start then click Microsoft Office Outlook 2003
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Option C:
Click Start > Programs > Microsoft Office then click Microsoft Office Outlook 2003
2) Outlook 2003 Startup window will open. Click Next.(If you NOT seeing below screen, than go to Section 13.0 :Troubleshooting Page 56)
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3) In Account Configuration window, choose the default option “Yes” than click Next.
4) Choose Microsoft Exchange Server, and click Next.
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5) In the Microsoft Exchange Server box, type the appropriate Exchange server:
Microsoft Exchange Server : mhkulkjexc001v1.mh.corp.net
User Name : <Employee ID>
Tick the Use Cached Exchange Mode box and Click Next
6) If prompted to log in, enter the following:
User name : mh\<Employee ID>
Password : password
Domain Name : mh.corp.net ( only IF required)
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7) If you receive the following error,
The action could not be completed. The connection to the Microsoft Exchange
Server is unavailable. Outlook must be online or connected to complete this action.
Click OK, and then on the Microsoft Exchange Server dialog box, click Cancel
8) Click Finish.
9) A window will prompt to key in the user name and password.
Enter the following:
User name : mh\<Employee ID>
Password : password
Domain Name : mh.corp.net (only IF required)
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10) The Microsoft Outlook 2003 window will open
11) Verify the e-mail functionality by sending and receiving e-mail to the following e-mail address:
Internal : [email protected] :
12) Configuration finished.
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Scenario YOutlook 2003 User Profile
Configuration (User currently using Microsoft Outlook
2000 / Outlook 2003)
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10.0 MICROSOFT OUTLOOK 2003 (SP3) USER PROFILE CONFIGURATION
INSTRUCTIONS
SCENARIO Y USER CURRENTLY USING OUTLOOK 2000 OR OUTLOO 2003
IMPORTANT NOTE:
MAKE SURE YOU CLICK NO IF YOU HAPPEN TO SEE BELOW MESSAGE
WHILE YOU DOING THE CONFIGURATION:
Outlook has detected a new account, would you like to import it?
This new account was found in Outlook Express. It may have been configured by
your Internet Service Provider or you have set up the account yourself. If you would
like Outlook to use this account, it is necessary to import the account first.......
Click NO
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As mentioned previously, there are two options for setting up a profile. Starting
Outlook for the first time will walk you through setting up a new profile. If a profile
already exists, it can be modified or a new profile created by utilizing the Mail icon in
the Control Panel. Also, there is an ‘E-mail Accounts…’ option under the Tools menu
in Outlook. This can be used to modify an existing profile.
1) Open the Control Panel Window(refer to Option A or Option B):
Option AFrom the Start menu, click Control Panel.
Option B
From the Start menu, click Setting, and click Control Panel
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2) In the Control Panel Windows, right click the Mail icon and click Open
3) The Mail Setup box will appear. Click Show Profiles.
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4) If there is any profile with the name “MH Mail”, then highlight and click Remove.
(DO NOT REMOVE any profile other than MH MAIL)
5) Click the Add button.
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6) In the New Profile box, under the Profile Name, type MH Email, and click OK.
7) The “E-mail Accounts” Window will appear. Choose Add a new e-mail account, and click
Next.
8) Choose Microsoft Exchange Server, and click Next.
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9) In the Microsoft Exchange Server box, type the appropriate Exchange server:
Microsoft Exchange Server : mhkulkjexc001v1.mh.corp.net
User Name : <Employee ID>
Tick the Use Cached Exchange Mode box and Click Next
10) If prompted to log in, enter the following:
User name: mh\<Employee ID>
Password: password
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11) Click Finish.
12) On the Mail window, choose :
For PILOT Users:
Select “Always use this profile”, and select the profile labeled with MH Mail from the
drop-down list. Click OK.
For Real Client Rollout:
Select “Prompt for a profile to be used”. Click OK
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13) Start Outlook 2003.
14) If prompted to Choose Profile , choose the MH Mail profile:
15) When prompted to log in, enter the following:
User name: mh\ <Employee ID>
Password: password
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16) Outlook 2003 will then connect to your mailbox. It may take several minutes or more for
Outlook to synchronize the local copy of your mailbox with the copy that is on the mail server.
17) Finished.
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Scenario ZOutlook 2007 User Profile
Configuration
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11.0 MICROSOFT OUTLOOK 2007 USER PROFILE CONFIGURATION
INSTRUCTIONS
SCENARIO Z MACHINE INSTALLED WITH MICROSOFT OUTLOOK 2007
1) Launch the Outlook 2007Click Start > Programs > Microsoft Office then click Microsoft Office Outlook 2007
2) Outlook 2007 Startup window will open. Click Next.(If you NOT seeing below screen, than go to Section10.0:Troubleshooting Page 42)
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3) In Account Configuration window, choose the default option “Yes” than click Next.
4) In “Add New E-mail Account” click the check box “Manually configure server settings or additional server types.”
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5) In Add New E-mail Account window, choose the option “Microsoft Exchange”
6) In the Microsoft Exchange Settings box, type the appropriate Exchange server:
a. Microsoft Exchange Server : mhkulkjexc001v1.mh.corp.net
b. User Name : <Employee ID>
c. Tick the Use Cached Exchange Mode box and Click Next
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7) If prompted to log in, enter the following:
a. User name: mh\<Employee ID>
b. Password: password
8) Click Finish
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9) After click Finish in step No.8, a window will prompt to key in the user ad and password. If not, launch the Outlook 2007 manually.
Enter the following:
a. User name: mh\<Employee ID>
b. Password: password
10) For the first time to login in Microsoft Outlook 2007, choose the option “Do not show this message again” and click No
10) Verify the e-mail functionality by sending and receiving e-mail to the following e-mail address:
Internal : [email protected] :
11) Configuration finished.
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SHARED DESKTOPCreate Desktop Shortcut
and URL Shortcut
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12.0 INSTRUCTIONS TO CREATE DESKTOP AND URL SHORTCUT
Follow below steps to create the MH MAIL desktop and URL (Favourite) shortcut for the
shared desktop.
To install from the MH Mail CD, simply insert the CD into the drive.
1) Double click the SHORTCUT.BAT
2) A batch file Window will prompt saying that
“Desktop Shortcut For MH Mail Successfully Created” “MH Mail URL Successfully Created” Logoff and Login with MAS User ID to verify the shortcut and URL
creation. Click Enter then Logoff.
3) After the user login, double click the “MH Mail” icon in desktop to launch the MH Mail
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4) After open the MH Mail browser, go to Favorites and verify the MH Mail is created.
5) Click MH Mail from Desktop or from the Fvourites to open the page.Login with following information:
a. User name: mh\testowa
b. Password: password
7) Verify the e-mail functionality by sending and receiving e-mail to the following e-mail address:
Internal : [email protected] :
8) Configuration finished.
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Troubleshooting
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13.0 TROUBLESHOOTING
13.1 INSTRUCTIONS to configure user profile manually
As mentioned previously, there are two options for setting up a profile. Starting
Outlook for the first time will walk you through setting up a new profile. If a profile
already exists, it can be modified or a new profile created by utilizing the Mail icon in
the Control Panel. Also, there is an ‘E-mail Accounts…’ option under the Tools menu
in Outlook. This can be used to modify an existing profile.
18) Open the Control Panel Window(refer to Option A or Option B):
Option AFrom the Start menu, click Control Panel.
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Option B
From the Start menu, click Setting, and click Control Panel
19) In the Control Panel Windows, right click the Mail icon and click Open
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20) The Mail Setup box will appear. Click Show Profiles.
21) Click the Add button.
22) In the New Profile box, under the Profile Name, type MH Email, and click OK.
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23) The “E-mail Accounts” Window will appear. Choose Add a new e-mail account, and click
Next.
24) Choose Microsoft Exchange Server, and click Next.
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25) In the Microsoft Exchange Server box, type the appropriate Exchange server:
Microsoft Exchange Server : mhkulkjexc001v1.mh.corp.net
User Name : <Employee ID>
Tick the Use Cached Exchange Mode box and Click Next
26) If prompted to log in, enter the following:
User name: mh\<Employee ID>
Password: password
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27) If you receive the following error,
The action could not be completed. The connection to the Microsoft Exchange
Server is unavailable. Outlook must be online or connected to complete this action.
Click OK, and then on the Microsoft Exchange Server dialog box, click Cancel
28) Click Finish.
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29) One Profile :
If there is only profile exist, than ,on the Mail window, choose Always use this profile, and
select the profile labeled with MH Mail from the drop-down list.
Multiple Profiles:
If there are two or more profiles exist, than choose the option Prompt for a profile to be used
(NOT APPLICABLE for PILOT USERS)
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30) Click OK.
31) Start Outlook 2003.
32) If prompted to Choose Profile , choose the MH Mail profile:
33) When prompted to log in, enter the following:
User name: mh\ <Employee ID>
Password: password
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34) Outlook 2003 will then connect to your mailbox. It may take several minutes or more for
Outlook to synchronize the local copy of your mailbox with the copy that is on the mail server.
35) Finished.
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13.2 Set Exchange as Default Account
1) In the Control Panel Windows, right click the Mail icon and click Open
2) The Mail Setup box will appear. Click E-mail Accounts...
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3) In the E-mail Accounts window, choose the option “View or change existing e-mail
accounts” and click Next.
4) Highlight the Microsoft Exchange Server and click Change.
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OUTLOOK 2003 Installation GuidePROJECT NAME: MH Email VERSION: 1.0
5) Verify all the information is correct for the user.
6) Make sure the Microsoft Exchange Server selected as default profile (first in list) and
Delivered new e-mail to the following location is : Mailbox- <user name>
Click Finish
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User’s Name
OUTLOOK 2003 Installation GuidePROJECT NAME: MH Email VERSION: 1.0
7) Click Close.
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OUTLOOK 2003 Installation GuidePROJECT NAME: MH Email VERSION: 1.0
13.3 INSTRUCTIONS TO DO MEMO FORWARDING FROM MEMO OPEN CLIENT (MOC)
** This steps are applicable only for PILOT USERS
Before install or configure Microsoft Outlook 2003, follow below steps to configure forwarding from
user’s MOC. :
1) Double click to open the Memo Open Client (MEMO) from user’s desktop.
2) Click at the use’s name (User’s MEMO ID)
3) Go to Tools and click User Profile...
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OUTLOOK 2003 Installation GuidePROJECT NAME: MH Email VERSION: 1.0
4) At the User Profile window, click the Memo tab.
In the Destination field, type <MEMOID>@malaysiaairlines.com.
Click Apply and click OK.
Close the Memo Open Client (MOC) Window.
(Note: To confirm the MEMO ID, refer to the MH Mail User List)
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OUTLOOK 2003 Installation GuidePROJECT NAME: MH Email VERSION: 1.0
13.4 INSTRUCTIONS TO BACKUP OUTLOOK EXPRESS AND MICROSOFT OUTLOOK ADDRESS BOOK
Note : Some of the folders might be hidden folders . To view hidden files-
Windows XP
i. Click Start, and then click My Computer.
ii. On the Tools menu, click Folder Options.
iii. Click the View tab, and then click the “Show hidden files and folder” option.
Windows 2000
i. Double-click My Computer on your desktop.
ii. On the Tools menu, click Folder Options.
iii. Click the View tab, and then click the “Show hidden files and folder” option.
Backup below listed files:
MICROSOFT OUTLOOK 2000 / 2003 / 2007
Personal Address Book (.pab)
C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook\ *.pab
Offline Address Books (.oab)
drive:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook\*oab
OUTLOOK EXPRESS
Windows Address Book (.wab)
C:\Documents and Settings\<user>\Application Data\Microsoft\Address Book
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13.5 INSTRUCTION TO POINT MICROSOFT OUTLOOK TO .PST FILES AND .PAB
Opening My Archive Files
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1. Click on File menu
2. Go to Open
3. Click on Outlook Data File…
4. Open Outlook Data File dialog box opens
5. Search and select your archive file
6. Click OK
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Renaming Archive Folders
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7. The archive folder is displayed in Navigation pane
1. Right-click on Archive Folders
2. Click Properties for “Archive Folders”…
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3. Archive Folders Properties dialog box opens
4. Click Advanced…
5. Personal Folders dialog box opens
OUTLOOK 2003 Installation GuidePROJECT NAME: MH Email VERSION: 1.0
8. Click OK to close Archive Folders Properties dialog box and the archive folder will be renamed as shown below
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6. Change the Name…
7. Click OK
OUTLOOK 2003 Installation GuidePROJECT NAME: MH Email VERSION: 1.0
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