Leveraging Leadership to Leveraging Leadership to Maximize Business SuccessMaximize Business Success

MGT/230

Bateman, T. S., & Snell, S. A. (2011).

Management and LeadershipManagement and LeadershipOutlineOutline

Leadership ◦ Management vs. Leadership ◦ Benefits of Leadership Skills in

ManagementOrganizational Culture

◦ Leadership and Organizational CultureManagerial Control

◦ Control Mechanisms◦ Achieving Organizational Goals

Leveraging Diversity ◦ Best Practices in Workforce Diversity◦ Benefits of Leveraging Diversity

Bateman, T. S., & Snell, S. A. (2011).

LeadershipLeadership

Management vs. Management vs. LeadershipLeadership

Benefits of Leadership Benefits of Leadership Management SkillsManagement Skills

• Drive

• Leadership Motivation

• Integrity

• Self-confidence

• Knowledge of the Business

Situational LeadershipSituational Leadership

Organizational CultureOrganizational Culture

Leadership Affects on Leadership Affects on Organizational Culture and Organizational Culture and

PerformancesPerformancesTypes of Leaderships Affects on Organizational

Cultures Autocratic

◦ makes decisions on their own and then announces them to the group (Bateman and Snell, 2011)

Democratic◦ encourages feedback and

input from managers or employees regarding organizational performance (Osmond, V. 2011).

Laissez-Faire◦ a hands-off approach,

where managers and employees work according to their own preference and schedule (Osmond, V., 2011).

Autocratic◦ ensures all employees are on

the same page with the business owner.

Democratic◦ help create a sense of

teamwork and belonging among followers, and pace-setting leaders drive work in an organization by empowering followers to maximize their own skills (Osmond, V., 2011).

Laissez-Faire◦ negatively affect the workplace

if employees want or need regular feedback or are too junior to work independently (Brandenberg, 2010).

Organizational Culture Organizational Culture LevelsLevels

Assumptions are made unconscious, taken for granted beliefs, and thoughts and feelings (Schein, E. 1992).

Values are shared principles, standards, and goals (Carpenter, M., Bauer, T., Erdogan, P. 2009).

Artifacts are visual organizational structures and processes.

Four Types of Organizational Four Types of Organizational CulturesCultures

Clan and Market CultureHierarchical and Adhocracy Culture

Clan Culture is internally oriented and very flexible.◦ Associated with positive employee

attitudes and products and service quality.

◦ focuses on creating a high morale environment through empowerment, team building, employee involvement and development (Culture Delight, 2009).

Market Culture is externally focused and externally controlled.◦ Clear goals and contingent rewards

motivate employees to perform and meet shareholder’s expectations.

◦ all of the attention goes toward improving productivity, staying competitive, and customer preferences (Culture Delight, 2009).

Hierarchical Culture is internally focused and internally controlled.◦ Value standardization, control, and a

well-defined structure for authority and decision making.

◦ controlled to avoid errors and keep consistency (Culture Delight, 2009).

Advocacy Culture is externally focused and very flexible. ◦ emphasizes change in which growth,

resource acquisition, and innovation are stressed (Bateman and Snell, 2011).

◦ doesn’t have many rules because they allow their employees to have the freedom to be creative(Culture Delight, 2009).

Managerial ControlManagerial Control

In managerial terminology, control is ensuring work accomplishment according to plans. It is a process of ensuring that activities are producing desired results.

Managerial ControlsManagerial ControlsMajor Purposes of ControlsMajor Purposes of ControlsMake plans effective. Assures organizational activities

are consistentMake organizations effective.Make organizations efficientProvide feedback on project

status.Aid in decision making.

Leveraging DiversityLeveraging Diversity

Leveraging DiversityLeveraging DiversityBest PracticesBest PracticesFramework of Fostering DiversityAffirmative Action GoalsMission StatementTrainingDevelopmentAccountability

Leveraging DiversityLeveraging DiversityBenefitsBenefitsIncrease understanding and

respect for the differences and similarities between cultures.

Creates a respectful and productive relationship among co-workers and customers.

Understand how diversity affects the dynamics of work teams and thus influences effectiveness.

Management and LeadershipManagement and LeadershipReferencesReferences

Bateman, T. S., & Snell, S. A. (2011). Management: Leading & collaborating in a competitive world (9th ed.). New York, NY: McGraw-Hill Irwin.

Benefits of a Diverse Workforce retrieved from http://www.innovation.com/.../11/the-benefits-of-a-diverse workforce.

Brandenburg, D. (2010). Leadership Styles & Effects on the Workplace. Retrieved from http://www.ehow.com/list_7667786_leadership-styles-effects-workplace.html

Carpenter, M., Bauer, T., & Erdogan, B. (2009). Principles of Management . Irvington, NY: Flat World Knowledge. Retrieved from http://www.web-books.com/eLibrary/NC/B0/B58/050MB58.html

CliffsNotes.com. Organizational Control Objectives. 8 Jul 2011<http://www.cliffsnotes.com/study_guide/topicArticleId-8944,articleId-8924.html>.

Culture Delight. (2009). Culture Types- Where Do I Fit?. Retrieved from http://www.culturedelight.com/2009/11/culture-types-where-do-i-fit

Evans, K. (2011). The Impact of Different Leadership Styles & Traits. Retrieved from http://www.ehow.com/info_7759883_impact-different-leadership-styles-traits.html

Management of a Diverse Workforce: Meaning & Practices retrieved from http://www.findarticles.com/p/articles/

Mitchell, Kathleen, Business West, 2010, Vol.27Issue1 pg16-20

Osmond, V. (, Month  2011). The Impact on Leadership on Organizational Performance. The Houston Chronicle. Retrieved from http://smallbusiness.chron.com/impact-leadership-organizational-performance-2970.html

Tharp, B. (2009). Four Organizational Culture Types. : Hartworth. Retrieved from http://www.haworth.com/en-us/Knowledge/Workplace-Library/Documents/Four-Organizational-Culture-Types_6.pdf

Schein, E. (1992). Three Levels of Culture. Retrieved from http://www.valuebasedmanagement.net/methods_schein_three_levels_culture.html