mfg customization and development for a leading air conditioning manufacturer
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Casty Study on MFG Customization and Development of end to end sales process in SFDC for a leading air conditioning manufacturer. Download Now!!TRANSCRIPT
Case Study
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Client OverviewA leading multinational air conditioner manufacturing company head quarter in Japan wanted to build a common system in Salesforce to address their increasing country specific sales and to provide a commonized sales and distribution solution.
Customization and Development of end to end sales process in SFDC for a leading air conditioning manufacturer.
Hexaware’s roleIn considering the current sales trends and focusing of the future sales, Hexaware customized a common system in Saleforce which would help the customer in fulfilling its country specific sales process and also suggested Salesforce Touch which would enhance the digital experience.
SolutionImplemented the sales process module for the customer in implementing the sales Opportunity and Quote management modules to effective handle the customer leads generated. Hexaware highlighted the need and importance of business forecasting models, there my customizing executive reporting and analyzing dashboard for the customer which has provided an insight overview about the market intelligence and expectation, which has created flexibility for the customer to adjust as per markets need and expectations.
Hexaware’s proprietary tools eliminated the inconsistency in SAP security models (User access and experience) and developed an effective integration between SAP and Salesforce, thus providing an smooth transformation of business information from ERP to Cloud platform and vice versa.
Technology: SFDC, SAP ECC 6.0
Value proposition:Hexaware's well-defined and tested SPEED Methodology and risk free waterfall SDLC (Software Development Life Cycle) benefited the customer in completing the entire implementation engagement in a record time of 3 months. Other value adds for the customer are listed below.
• Multi-currency and multi lingual support• Optimum design in considering the future multi country roll-out• Custom reports and dashboards to manage actual sales against monthly/quarterly targets which help the customer in business planning and forecasting• Suggested Salesforce Touch to enable SFDC application in smart phones and iPad through technical feasibility study engagement• Flawless integration between sales force and SAP environment which minimized the loss of business information flow from one system to another
About HexawareHexaware is a leading global provider of IT and BPO services. The company has achieved leadership position in domains such as Banking, Financial Services, Insurance, Transportation, Logistics and HR-IT solutions. Hexaware focuses on delivering business results leveraging technology solutions and specializes in Business Intelligence & Analytics, Enterprise Applications, Independent Testing and Legacy Modernization. Hexaware has been providing business technology solutions for over 23 years and offers world class service delivery, technology leadership and skilled human capital.
Manufacturing
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