"Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion" - Jack Welch

UNLOCKING THE DNA OF

TALENT MANAGEMENT

MANUFACTURING INDUSTRY PERFORMANCE MANAGEMENT CASE STUDY

Small manufacturing company selects OMNI Leadership's Performance

Management module to address their desire for a more integrated and comprehensive performance management process, saving time and reducing rating indifference or apathy. Midwest based original equipment manufacturer wanted to take their performance management to the next level, beyond just rating for compensation increases. CHALLENGE As a company that prides itself on not only the quality of their products, but the quality of their workforce, they realized that it was time to take their current Performance Management process to a higher level. When they began thinking about their performance appraisal process, they had identified the following needs: To broaden the scope of how they were assessing employees performance. Wanting to capture data on the basics, such as, attendance, quality

of work, specific technical skills, safety adherence, etc... To capture performance data on competencies relating to leadership,

communication, customer service and the like. The realization that their work environment and workforce were not necessarily

computer savvy, and needed to make sure that any process introduced, could be used by everyone in the organization.

SOLUTION This forward-thinking organization implemented OMNI's Performance Management module to address these challenges and provide a single, user-friendly, approach to performance appraisals and goal setting. The company chose to roll-out the module at the end of their appraisal period, creating performance appraisals for the previous year, followed by performance planning for the upcoming period. The first step was to ensure that all of the "job families", such as Welders, Machinists and Quality Assurance, were customized in the OMNI application. They wanted to make sure that they were capturing all of the items that needed to be measured. Through OMNI's Competency Customization, they were able to generate specialized job families and specialized competencies within each job family. Performance standards and behaviors were also created for each new competency added.

"The greater the loyalty of a group toward the group, the greater is the motivation among the members to achieve the goals of the group, and the greater the probability that the group will achieve its goals" - Rensis Likert

UNLOCKING THE DNA OF

TALENT MANAGEMENT

MANUFACTURING INDUSTRY PERFORMANCE MANAGEMENT CASE STUDY

Next steps were to begin training their line managers on using the application. Keeping in mind that their work environment did not provide for computers at everyone's station, the organization set up kiosks for employee use, giving them the ability to provide their own ratings and comments on their performance, a key essential in the performance appraisal process. One of the attributes that OMNI had to offer was the ability to create many performance plans quickly and easily. Some of their managers had up to 45 direct reports, so the thought of creating performance plans for all of these individuals was a daunting task. With OMNI, each manager was able to create plans quickly, rate each individual with ease, gather feedback from the Employee and Senior Management, and approve each plan. These plans were then used to make compensation decisions. In creating plans for the coming year, it was important to the organization that they be able to quickly and easily allow their managers to comment and record activities and behaviors that were taken, by the employee, to improve their performance against specific goals. RESULTS Within a period of two months, this manufacturing organization was able to create organizational goals, customize competencies, train their staff, and create performance plans for their entire employee population. Compensation increase decisions were made and implemented and Performance Plans for the upcoming year were created for everyone. They now have a Performance Management system that is easy to create and implement, easy to update, and easy to manage. To learn more about OMNI Leadership and our Tvantage Platform, including:

Performance Management - performance plans, development planning Internal Talent Management - custom surveys, multi-rater surveys External Talent Management - custom survey, interviewing, tracking Interview Management - interview guides, legally compliant

Contact us toll free at 877-426-6222 or 952.426.6100 or visit us on-line at www.omnilx.com