meundies - maximizing the customers' comfort
TRANSCRIPT
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It all starts with hello!
Unzipped!
MeUndies Maximizing the Customers’
Comfort
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It all starts with hello!
MeUndies is a lifestyle brand that has transformed the way people perceive and buy their basics
The brand is known for offering the world’s most comfortable underwear
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It all starts with hello!
The world’s most comfortable underwear
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It all starts with hello!
MeUndies focuses on offering the most memorable customer experience through creative strategies, the latest technologies and smooth execution
Hello!
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It all starts with hello!
The origin of the worlds most comfortable underwear
Founded by John ShokrianEverything can be bought online, except for the most basic thing everyone needs: underwear
John founded an online underwear shop
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It all starts with hello!
MeUndies, a company that offers
The best and the fastest customer experience
The most comfortable and affordable underwear
Underwear online
A one of a kind complete customer service
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It all starts with hello!
Outstanding customer service
Offering a consistent process
Connecting with the customer throughout the entire buying process
Making everything easy and accessible for the customers
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It all starts with hello!
Outstanding customer serviceThe whole staff is excited about helping customers100 % satisfaction guarantee on the first orderMain purpose: being comfortable in your own skin
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It all starts with hello!
Hello!
The best customer service is the one
where you never have to
call customer service
JasmineCustomer experience agent at MeUndies
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It all starts with hello!
We want to make sure all things are consistent. And we try to create a really cool experience there. When you call us, you’re not talking to a robot. You’re always greeted with a cheery voice and someone who’s excited to be there.
Quote
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It all starts with hello!
A touch of humour
Humor is a huge part of MeUndies
Customers send amusing pictures and messages through social mediaMeUndies made it a contest: come up with a caption for these pictures.
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It all starts with hello!
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It all starts with hello!
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It all starts with hello!
Whitepaper: Lessons from Global Fashion & Lifestyle Brands
We’d love to hear your thoughts #hellocustomer
Download the full whitepaper