metropolitan tulsa transit authority board of...

METROPOLITAN TULSA TRANSIT AUTHORITY

BOARD of TRUSTEES MEETING To Be Held 12:00 p.m. Tuesday, July 28, 2020

Via Webinar Conference

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Public may register by following:

Please register for MTTA Board of Trustees Meeting on Jul 28, 2020 11:50 AM CDT at:

https://attendee.gotowebinar.com/register/2171678809666252555

After registering, you will receive a confirmation email containing information about joining the webinar.

People can also join with audio only, without registration and computer by phoning (this gives no ability to publicly speak):

United States: +1 (562) 247-8321 Access Code: 473-487-779

Webinar ID: 649-255-867

Note: Do not use BOTH computer audio and phone at the same time; use one or the other

Trustee Video Conference

In-Person

Emily Hutton, Chair

Joe Schulte, Vice Chair

Tina Peña

Adam Doverspike

James Wagner

Emeka Nnaka

Phyllis Joseph

AGENDA

Unless otherwise noted, the Board of Trustees may discuss, review and/or possibly act on any of the items listed on this agenda.

I. CALL TO ORDER and BOARD MEMBER ROLL CALL

II. INTRODUCTIONS

III. APPROVAL OF THE JUNE 29, 2020 AND JULY 6, 2020 MEETING MINUTES

IV. PUBLIC COMMENTS

Anyone wishing to comment on an agenda item shall notify the board secretary of their wish to speak, as well as the specific agenda item that they wish to speak about. Each speaker will be allowed three minutes to present. No person shall be allowed to comment without registering with the board secretary. For attendees via conference

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https://attendee.gotowebinar.com/register/2171678809666252555

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call, they are to notify the Secretary to the Board with their request by calling (918) 560-5608 leaving a message to request a time as well as no later than 12noon CDT on day of the meeting. You can also email the Secretary at [email protected] no later than 12noon CDT on the day of the meeting.

V. COMMITTEE BUSINESS and REPORTS

A. Finance/Budget Committee – Joe Schulte

Consent 1. Review and approval of June 2020 Financial Statements—Rachel Wells (Action)

2. Review of Ted Rieck Submitted Expenses—Rachel Wells (Action)

B. Operating/Marketing Committee—Tina Peña

Consent

1. Copier Purchase and Maintenance Lease —Rachel Wells (Action)

Authorize the General Manager to purchase nine printer/scanner/copy units using CARES Act funds of $32,500 (one-time payment) and lease the two large-scale printer/scanner/copies and one plotter for $775/month (annual cost of $9,300) through Konica Minolta. Estimated printer lease expense over 5-year term of $46,500. Authorize the General Manager to negotiate and execute a service contact with Konica Minolta for all printer printers for the rates of $0.006/page for black and white and $0.045/page color printing. Estimated cost of $811.25/month (annual cost of $9,735). Estimated service contract expense over 5-year term of $48,675.

Summary of Purchase 9 machines, Lease 3 machines Vendor/Service One Time (Cares ACT) Monthly Annually 5 yr Term

Konica Minolta $32,500.00 N/A N/A

Lease/Maintenance c N/A $775.00 $9,300.00 $46,500.00

Toner/Ink $0.00 $0.00 $0.00 $0.00

Printer Maintenance $0.00 $0.00 $0.00 $0.00

Print Services $0.00 $811.25 $9,735.00 $48,675.00

Total: $32,500.00 $1,586.25 $19,035.00 $95,175.00

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One-time CARES act fund expense of $32,500 Monthly general expenses of $1,586.25 ($19,035 annually) Estimated expenses not to exceed $95,175 over the 5-year term

2. TPS Rides Annual Renewal—Ted Rieck (Action)

Approve of the continuation of the Tulsa Public Schools (TPS) Free Ride program for the 2020-2021 school year.

3. COVID-19 Response—Ted Rieck (Action) Endorse staff approach to face mask enforcement as well as request to authorize the General Manager to implement reduced services should shelter-in-place or similar orders are reinstated.

Information

4. Downtown Transit Center Study—Ted Rieck (Information)

As part of MTTA’s long-term development and in fulfillment of the 2016 Vision referendum, a new downtown transit center is being studied. Staff will present an overview the study. A solicitation for planning/architecture services will be released in early August with a possible recommendation for award at the December board meeting.

5. GoPass Update—Liann Alfaro (Information) Tulsa Transit’s GoPass mobility app is in the beta test phase with a planned launch late August pending final tests. A final decision to launch will be made soon. In the meantime, staff is preparing a promotional campaign with a TV commercial shown in the below link. https://vimeo.com/439870120/9a1865a010

6. Upcoming Procurements—Jack Van Hooser (Information) See table on page 6.

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https://vimeo.com/439870120/9a1865a010

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C. Executive Committee—Emily Hutton

1. Presentation of Oklahoma Transit Association (OTA) Awards to Tulsa Transit —Ted

Rieck (Information)

Tulsa Transit was recently honored by the OTA for three awards including the “2020

Carol Bush System of the Year.” We also were honored for “Innovation” and “Safety

& Training.” There will be a brief presentation of the awards. The presentation will

include State Representative Carol Bush.

2. Honoring Joe Schulte—Emily Hutton

Trustee Joe Schulte will be retiring from the MTTA following today’s meeting.

3. Board Officer Elections at July meeting (Action)

Election of Board chairman and vice chairman as well as appointments of chairs of

board committees.

Officer nominees:

Emily Hutton, Chairman

Open, Vice Chairman

The committees are:

Finance/Budget—chair open

Operating/Marketing—recommend continuation of Tina

Peña as chair

Executive Committee—comprised on the Chairman, and

chairs of the Finance/Budget and Operating/Marketing

committees.

4. General Manager Employment Agreement (Action) Discussion of and possible vote regarding the continued employment of the General Manager, and possible vote to enter executive session regarding same. 25 O.S. 307(B)(1).

VII. TRUSTEES AND GENERAL MANAGER COMMENTS Members of the Board of Trustees and the General Manager will have an opportunity to

comment on Tulsa Transit, its services and/or other issues related to Tulsa Transit. Action will not be taken by the Board of Trustees on these comments.

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VIII. NEW BUSINESS Pursuant to the Oklahoma Open Meetings Act, new business is any matter not known

about or which could not have been reasonably foreseen prior to the time of posting the agenda. Title 25 O.S. sec. 311(A)(9).

IX. ADJOURN

The next regularly scheduled meeting of the Tulsa Transit Board of Trustees will be held on

Tuesday, August 25, 2020 at 12:00 PM

Via Webinar Conference to be determined

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Table 1: Upcoming Procurements

Est. Board Date Good/Service/ Description Type Estimated Amt.

Driver/Maintenance Polo Shirts, Hats & Other Promotional

Items

Clothing like hats, shirts and other branded items for all

employees to purchase

Call Center/DAS Roof Replacement

Recent hail storm requires replacement of roof at DAS and

Call Center

Traveler Printing

Contract for printing of Tulsa Transit Traveler publication

Tulsa Transit Website Redesign

Complete redesign and development of Tulsa Transit's current

website

Downtown Tulsa Transit Center Feasibility Study Over $100,000

Evaluate the desirability of retaining the current location

ormoving to a new location.

Bus Shelter Maintenance

To repair and maintain bus shelters for Tulsa Transit.

Bus Interior Cleaning

Cleaning of the interior of the fixed route buses

General Maintenance & Facility Repair: General contractor for

Tulsa Transit on as as needed basis

General contractor for Tulsa Transit on as needed basis

CNG Fueling Posts

CNG fueling posts for additional buses in the fleet

Accounting Software Support

General contractor to maintain and support the Tulsa Transit

accounting software

Additional Fixed Route & BRT Buses

Fixed route buses for the possible additional BRT line and to

replace aging and depreciated buses

8/25/2020 RFP Underway Over $50,000

Over $50,000

4th Qtr 2020 RFP

3rd Qtr 2020 New RFP

Over $150,000

3rd Qtr 2020 RFP

3rd Qtr 2020

Over $150,000

Over $50,000

Under $50,000

Over $50,000

Over $100,000

RFP Under $100,000

*May not require board action.

4th Qtr 2020

4th Qtr 2020

4th Qtr 2020

4th Qtr 2020

4th Qtr 2020

4th Qtr 2020

New RFP

New RFP

New RFP

New RFP

RFQ

Current Contract

Under $50,000

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Minutes of the Meeting of the Board of Trustees

Monday, June 29, 2020

R.O. Laird Board Room & Via Video conference

510 South Rockford Avenue, 12:00 p.m.

1

CALL TO ORDER/ROLL CALL

Trustee In-

Person

Video

Conference

Absent

Emily Hutton, Chair


Tina Peña

Adam Doverspike

James Wagner

Emeka Nnaka

Phyllis Joseph

Totals 6 1 0

OTHERS PRESENT:

Lori Soderstrom, Secretary to the Board of Trustees; Jean Ann Hudson, City-Appointed Attorney

IN ATTENDANCE - Rachel Wells; Ted Rieck; Jeannie Coulter

In accordance with the Oklahoma Open Meetings Act, the meeting was preceded by advance

notice of the date, time, and place filed with the Municipal City Clerk’s office on December 9,

2019. An announcement was also given at least twenty-four (24) hours in advance by posting

notice of the date, time and place and agenda of the meeting at 4:25 pm on June 25, 2020 at the

Municipal City Clerk’s office and on the entry door at Tulsa Transit Administrative offices on

June 25, 2020.

l. CALL TO ORDER

Emily Hutton called the meeting to order at 12:05 pm.

ll. INTRODUCTIONS Ted introduced Jeannie Coulter who is here to observe.

lll. APPROVAL OF THE May 21, 2020 and the May 29, 2020 MEETING MINUTES

Joe Schulte and Adam Doverspike moved to approve the May 21, 2020 and the May 29,

2020 Board Meeting Minutes.

Trustee Yea Nay Abstained Absent

Emily Hutton, Chair


Emeka Nnaka

Tina Peña

James Wagner

Phyllis Joseph

Adam Doverspike

Totals 7 0 0 0

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Yeas 7 Nays 0 Abstained 0 Absent 0 --

Motion Carried.

IV. PUBLIC COMMENTS

None

V. COMMITTEE BUSINESS and REPORTS

Consent

A. Finance/Budget Committee

1. Review and approval of May 2020 Financial Statements – Rachel Wells (Action)

Rachel Wells presented the financials for May. $2 million is below YTD budget. Fixed ridership

is 50% below for the proposed budget and Lift is down 50% from budget. The BRT ridership is

down to 35,000 rides for the month.

2. Review of Ted Rieck Submitted Expenses – Rachel Wells (Action)

Ted had no expenses for the month of May.

James Wagner and Tina Peña moved to approve the May 2020 financial statements.


Emily Hutton, Chair


Emeka Nnaka

Tina Peña

James Wagner

Phyllis Joseph

Adam Doverspike

Totals 7 0 0 0

Yeas 7 Nays 0 Abstained 0 Absent 0 -- Motion Carried

3. FY2021 Budget Adoption- Ted Rieck (Action)

Ted presented the revised FY2021 budget with establishing a rainy day that the Ad Hoc Budget

Committee and Staff worked on. The revised budget will have savings due to eliminating unfilled

positions and the health insurance savings due to bringing the insurance in house. Two new staff

positions will be added a Senior Accountant and an Assistant Director of Service Development.

The CARES funding will offset the reductions in local funding including the Tulsa General Fund

and Vision Tulsa Fund. Ted also went over a proposed FY2021 to FY2026 projections. Phyllis

Joseph asked if the fare revenue would run like it is now; Ted responded that a decrease in the

next couple of years. Ted said as a side note that we expect to do a fare study in the next few

months. James Wagner wants to get an idea of how much of the 20 million in CARES funds are

being utilized, looks like we are using $1.4 million this year; Ted said the FY2021 is $3.7 million

this includes the rainy day fund. James Wagner asked if there is anything in the budget using

the CARES funding that is an ongoing expense; Ted said it would be cleaning due to the virus

and using it for the reduction of local funding. Emily Hutton asked who is the Director of

Service Development; Ted it is actually the Director of Planning and Marketing. This position

would focus on service development. Emily Hutton asked who is doing this right now; Ted this

is done be consultants, himself or Liann. Emily Hutton asked if the funding is coming from

CARES; Ted this is coming from the cost savings of the unfilled positions. James Wagner

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asked about the policy framework to use the rainy day fund; Ted will get with the Auditors to

setup the fund and the policies.

Joe Schulte and Adam Doverspike moved to adopt the Revised FY2021 MTTA Operating

Budget.


Emily Hutton, Chair


Emeka Nnaka

Tina Peña

James Wagner

Phyllis Joseph

Adam Doverspike

Totals 7 0 0 0


CONSENT ITEMS

4. Lease of the Midtown Memorial Station (MMS) – Ted Rieck (Action)

Ted said Tulsa Tech wants to rent part of the MMS station, FTA has approved. This will be

roughly a $50,000 to $100,000 cost savings for MTTA. This keeps the station active with

security and upkeep.

5. Authorize Continuation of Free Fares – Ted Rieck (Action)

Ted would like to have the authorization to extend the free fare through the end of December

2020, depending on the coronavirus and social distancing orders. We are charging fares as of

right now. TPS kids would ride for free during the summer. Joe Schulte has concerns with

people joy riding for free and would like to see us charge $1.00. Adam Doverspike asked if we

can track the joy riding; Ted said we have just the drivers anecdotally reporting right now. James

Wagner asked if this is effective immediately or a wait and see if needed; Ted this would be a

wait and see.

6. Renewal of Insurance Policies – Rachel Wells (Action )

Ted presented the insurance policies for renewal; these are routine policies nothing new.

Joe Schulte and James Wagner moved to approve the consent items authorize the General

Manager to execute a lease of the Midtown Memorial Station with Tulsa Technology Center

School District. Board authorized to extend the free fares through the end of December 2020,

depending on the continuation of “social distancing” orders. Board authorized the General

Manager to renew existing insurance policies at a total cost not to exceed $147,537.60


Emily Hutton, Chair


Emeka Nnaka

Tina Peña

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James Wagner

Phyllis Joseph

Adam Doverspike

Totals 7 0 0 0


B. Operating/Marketing Committee - Tina Peña

CONSENT ITEMS

1. Union Contract Agreement for Insurance – Debbie Boudreaux (Action)

Debbie asked the Board to authorize the General Manager to execute a side agreement with the

Local No. 892 Union to allow MTTA to offer insurance different from the City of Tulsa.

2. Employee Benefits Contract Awards – Debbie Boudreaux (Action)

Debbie presented the proposed insurance benefits with the cost savings for both MTTA and the

employee being around 10 to 15%. The Life insurance is double what we were paying but even

with that we still have the net savings. James Wagner asked about the Affordable Care

reporting; Debbie said our payroll system ADP does that.

Joe Schulte and Emeka Nnaka moved to approve the consent items authorize the General

Manager to execute a side agreement to the current Collective Bargaining Agreement between

MTTA and Local No. 892 of the Amalgamated Transit Union to allow MTTA to offer a health

insurance different from the City of Tulsa. Authorize the General Manager to negotiate and

execute agreements with Community Care, CareATC, The Standard, Teladoc, WageWorks, and

Benefit Resources, Inc. to provide benefits directly to MTTA.


Emily Hutton, Chair


Emeka Nnaka

Tina Peña

James Wagner

Phyllis Joseph

Adam Doverspike

Totals 7 0 0 0


Ted commended Debbie and Lori for negotiating and putting this together in record time.

3. PC Replacement Project – Michael McClister (Action)

Ted let the Board know that the IT system is at least 10 years old and has been working on a “thin

client system”. We are working under Windows 7 and want to go to Office 365; we are having

email problems and have a “single point of failure” with our current infrastructure. We would

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like to use some of the CARES money to pay for the replacements. We would lease with the

option to purchase 70 all-in-one computers and establish a 3 year replacement schedule. The

lease and purchase price are about the same but with the lease we would have a warranty. Emily

Hutton asked if this was reflected in the budget; Ted said yes. Phyllis Joseph wanted to say that

we need to make sure we understand the process to switch that it never goes as easy as planned.

Rachel Wells let Phyllis know that 1 has been ordered to test out before going forward. James

Wagner asked what funds are going to be used going forward; Rachel said we can purchase at

any time and get out of the lease.

Joe Schulte and Emeka Nnaka moved to authorize the General Manger to establish a 3 year

replacement schedule for leasing 70 all-in-one computers to replace the aged desktop/thin client

infrastructure. Lease expense not to exceed $31,000 per year for the next 5 years. Lease expense

over 5 years not to exceed $155,000.


Emily Hutton, Chair


Emeka Nnaka

Tina Peña

James Wagner

Phyllis Joseph

Adam Doverspike

Totals 7 0 0 0


4. Upcoming Procurements – Jack Van Hooser (Information)

Jack had 3 companies bid for the Security service and did interviews with all 3. We are still

looking at the cost of keeping in house or out sourcing. We will be going out for bid on all the

printing needs for all of MTTA.

C. Executive Committee – Emily Hutton

1. Notice of Board Officer Elections at July meeting (Information)

Ted reminded the Board according to the bi-laws the officer elections will be held in the July

meeting.

Phyllis Joseph wanted to leave a thought about protecting our drivers from passengers

getting on the buses with offensive T-shirts, masks and protesting items. She doesn’t know what

the solution is but wants us to give it some thought.

2. General Manager Performance Evaluation (Action)

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Emeka Nnaka and Tina Peña moved to enter into executive session at 12:48 pm.


Emily Hutton, Chair


Emeka Nnaka

Tina Peña

James Wagner

Phyllis Joseph

Adam Doverspike

Totals 7 0 0 0

Yeas 7 Nays 0 Abstained 0 Absent 0 -- Motion Carried.

James Wagner and Adam Doverspike moved to exit out of executive session at 2:38 pm

Phyllis Joseph did not reconnect to meeting after executive session.


Emily Hutton, Chair


Emeka Nnaka

Tina Peña

James Wagner

Phyllis Joseph

Adam Doverspike

Totals 7 0 0 1


VII. TRUSTEES AND GERNAL MANAGER COMMENTS

Joe Schulte said since there are elections next month he is willing to be Vice-Chair.

Emily Hutton said she would like to be Chair.

VIII. NEW BUSINESS

IX. ADJOURN

Emeka Nnaka and Tina Peña moved to adjourn at 2:42pm.


Emily Hutton, Chair

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Emeka Nnaka

Tina Peña

James Wagner

Phyllis Joseph

Adam Doverspike

Totals 7 0 0 0


Sincerely,

Lori Soderstrom

Secretary to the Board of Trustees

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Minutes of the Meeting of the Board of Trustees

Monday, July 6, 2020

R.O. Laird Board Room & Via Video conference

510 South Rockford Avenue, 11:00 a.m.

1

CALL TO ORDER/ROLL CALL

Trustee In-

Person

Video

Conference

Absent

Emily Hutton, Chair


Tina Peña

Adam Doverspike

James Wagner

Emeka Nnaka

Phyllis Joseph *

Totals 4 3 0

*Phyllis Joseph joined meeting during executive session. OTHERS PRESENT: In-Person -Lori Soderstrom, Secretary to the Board of Trustees; Video Conference -Jean Ann

Hudson, City-Appointed Attorney

IN ATTENDANCE: none In accordance with the Oklahoma Open Meetings Act, the meeting was preceded by advance notice of the date, time, and place and agenda of meeting filed with the Municipal City Clerk’s office on July 2, 2020 at 8:05 a.m and on the bulletin board at Tulsa Transit Administrative offices on July 2, 2020. l. CALL TO ORDER Emily Hutton called the meeting to order at 11:02 a.m. ll. COMMITTEE BUSINESS and REPORTS:

A. 1. Report on General Manager Performance

Joe Schulte and Adam Doverspike moved to enter into executive session.


Emily Hutton, Chair


Emeka Nnaka

Tina Peña

James Wagner

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Phyllis Joseph

Adam Doverspike

Totals 6 0 0 1

Yeas 6 Nays 0 Abstained 0 Absent 1 -- Motion Carried. Phyllis Joseph did not join meeting after executive session.

James Wagner and Joe Schulte moved to exit out of executive session at 12:09 p.m.


Emily Hutton, Chair


Emeka Nnaka

Tina Peña

James Wagner

Phyllis Joseph

Adam Doverspike

Totals 6 0 0 1


ADJOURN James Wagner and Adam Doverspike moved to adjourn at 12:09 p.m.


Emily Hutton, Chair


Emeka Nnaka

Tina Peña

James Wagner

Phyllis Joseph

Adam Doverspike

Totals 6 0 0 1

Yeas 6 Nays 0 Abstained 0 Absent 1 -- Motion Carried. Sincerely, Lori Soderstrom Secretary to the Board of Trustees

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METROPOLITAN TULSA TRANSIT AUTHORITY BOARD MEETING

July28, 2020 Finance/Audit Committee

To: Board of Trustees From: Rachel Wells, Chief Financial Officer Subject: FY20 Financial Statement Summary through June 30, 2020 Recommendation: Review and approve the FY20 June Financial Statement Summary. Analysis: June’s operating expenses of $2.0M were $86K or 4% above projections based on the amended FY2020 budget. YTD we have a zero surplus with total expenses of $21.7M which are $2.1M or 9% less than projected. In FY20 we are experiencing lower than anticipated heath care expenses leading to a YTD savings to budget of $862K. Additionaly we've experienced a $1.1M YTD savings over budget due to the conservative budget assumptions for FY20. Labor expense savings of $1.0M YTD over budgeted and an additional $109K in the associated variable beneifts (i.e. FICA and Pension Exp). Below is a summary of our YTD FY20 operating results before audit:

FY2020 Financial Summary YTD June 2020

Item Actual Budget Variance % Prior Year Variance %

Revenue

Revenue from Operations $ 2,473,059 $ 3,181,083 -22% $ 3,059,736 -19%

Operating Grant Funding 19,249,486 20,644,539 -7% 16,046,341 20%

Total Operating Revenues 21,722,545 23,825,622 -9% 19,106,077 20%

Operating Expenses

Labor and Fringe 12,327,566 14,321,543 -14% 11,046,085 12%

Transportation Services 3,041,532 3,306,356 -8% 2,973,173 2%

Administrative Services 1,251,143 1,304,982 -4% 1,179,694 6%

Materials and Supplies 3,325,202 2,980,531 12% 2,597,514 28%

Utilities 515,523 610,391 -16% 512,596 1%

Insurance 517,394 527,930 -2% 223,921 131%

Marketing and Planning 744,185 809,334 -8% 573,094 30%

Total Operating Expenses 21,722,545 23,861,067 -9% 19,106,077 14%

Budget Surplus (Deficit) $ - $ (35,445) 0% $ - 0%

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FY20 Executive SummaryFor the Twelve Months Ending June 30, 2020

Summary of Activities* Actual Budget Var%

Revenues From Operations 2,473$ 3,181$ -22%Grant Revenues 19,249 20,645 -7%

Total Operating Revenues 21,723 23,826 -9%

Total Expenses (21,723) (23,861) -9%

Surplus (Deficit) -$ (35)$ 0%

Operating Revenues* Actual Budget Var% City of Tulsa 9,615$ 10,484$ -8%

Federal Grants 8,069 8,448 -4%State Grants 1,150 1,100 5%Other Grants 415 613 -32%

Fare Revenues 1,826 4,557 -60%Advertising Revenues 615 607 1%

Other Revenues 32 47 -32%Total Operating Revenues 21,723$ 25,856$ -16% Goal 1. Operate a Safe Transit System

Accidents (Per 100K miles) FY20 FY19 Change Target Operating Expenses* Actual Budget Var% Fixed Route 1.41 1.34 5% 1.80 ●

Payroll & Fringe 12,328$ 14,322$ -14% Lift Program 0.82 0.86 -5% 1.20 ●Transportation Services 3,042 3,306 -8% Goal 2. Meet and Exceed Customer ExpectationsAdministrative Services 1,251 1,305 -4% Complaints FY20 FY19 Change Target

Materials & Supplies 3,325 2,981 12% Fixed Route 4.89 5.25 -7% 4.35 Utilities 516 610 -16% Lift Program 22.07 21.15 4% 23.00 ●

Insurance 517 528 -2% Goal 3. Maintain a Quality WorkforceMarketing & Planning 744 809 -8% Absences (Per weekday) FY20 FY19 Change Target

Total Expenses 21,723$ 23,861$ -9% Operators 14 9 56% 9 Total 16 12 33% 12

Ridership Goal 4. Operate an Effective Transit System Current Year Prior Year Change Passengers Per Hour FY20 FY19 Change TargetFixed Route ** 2,057,550 2,456,104 -16% Fixed Route 11.08 14.53 -24% 14.00 Lift Program 90,173 99,219 -9% Lift Program 2.01 2.08 -3% 2.00 ●

Goal 5. Operate an Efficient Transit SystemCost Per Trip FY20 FY19 Change TargetFixed Route 7.41$ 5.41$ 37% 6.16$ Lift Program 56.74$ 37.41$ 52% 50.91$

* Numbers shown in thousands ● Consistent with or better than target ** Includes Nightline Less than target

Tulsa Transit connects people to progress and prosperity.

130,000 150,000 170,000 190,000 210,000 230,000 250,000 270,000

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Fixed Route FY19 FY20

6,000 7,000 8,000 9,000

10,000 11,000

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Lift Ridership FY19 FY20

Tulsa Transit Executive Summary of 46

Fixed Route and Nightline Preventable Accidents - FY20

$0 to $500 $500 to $1,000 $1,000 to $2,500 $2,500 to $5,000 $5,000 to $10,000 $10,000 to $20,000 Over $20,000 TotalMONTH

July 1 1August 1 4 5September 2 2October 2 1 3November 1 1 2 4December 2 3 5January 3 2 1 6February 1 1 1 3March 3 1 1 5April 1 1May 2 1 3June 1 1TOTAL 18 8 7 5 0 1 0 39Percent of Total 46% 21% 18% 13% 0% 3% 0% 100%

Fixed Route and Nightline Preventable Accidents - FY19

$0 to $500 $500 to $1,000 $1,000 to $2,500 $2,500 to $5,000 $5,000 to $10,000 $10,000 to $20,000 Over $20,000 TotalMONTH

July 2 2August 2 1 1 4September 2 2October 3 1 4November 1 1 2December 7 1 8January 1 1February 1 1 2March 1 1 2April 1 1May 2 1 2 5June 1 1 1 3TOTAL 17 3 10 4 2 0 0 36Percent of Total 47% 8% 28% 11% 6% 0% 0% 100%

Tulsa Transit Fixed Route Preventable Accidents of 46

Lift Preventable Accidents - FY20

$0 to $500 $500 to $1,000 $1,000 to $2,500 $2,500 to $5,000 $5,000 to $10,000 $10,000 to $20,000 Over $20,000 TotalMonth

July 1 1August 0September 1 1October 1 1November 0December 0January 1 1February 1 1March 1 1April 1 1May 1 1June 0Total 2 0 1 0 4 1 0 8Percent of Total 25% 0% 13% 0% 50% 13% 0% 0%

Lift Preventable Accidents - FY19

$0 to $500 $500 to $1,000 $1,000 to $2,500 $2,500 to $5,000 $5,000 to $10,000 $10,000 to $20,000 Over $20,000 TotalMonth

July 1 1August 1 1September 1 1 2October 0November 1 1December 0January 1 1 2February 0March 0April 1 1May 1 1June 0Total 6 1 0 2 0 0 0 9Percent of Total 67% 11% 0% 22% 0% 0% 0% 100%

Tulsa Transit Lift Preventable Accidents of 46

For the Twelve Months Ending June 30, 2020 SUMMARY OF OPERATING BUDGET VARIANCE ANALYSIS

Projected expenses within +/- $1,000 and +/- 5% YTD variance are considered consistent with projections.

YTD YTD YTD Operating Revenues $ Var$ Var% Details

Fixed Route Revenues 1,525,635$ (687,960)$ -31% YTD Revenues are $1.5M or 31% less than projected. Fare reveunes from March to June were effected by COVID-19 pandemic.

Advertising Revenue $ 615,026 $ 7,797 1% YTD Ad sales of $615K are $8K or 1% more than projected.

Lift Program Revenues 300,404$ (13,055)$ -4% YTD Lift revenues of $300K are $13K or 4% less than projected.

YTD YTD Expenses $ Var% Details

Payroll and Fringe $ 12,327,566 $ (1,993,977) -14% YTD Payroll & Fringe expenses of $12.3M are $2M or 14% less than projected.

Transportation Services 3,041,532$ (264,824)$ -8% YTD Transportation Services of $3.0M are $265K or 8% less than projected.

Advertising Commissions 293,739$ 11,639$ 4% YTD Commission expenses of $294K are 12K or 4% more then projected.

Legal 50,186$ (1,015)$ -2% YTD legal expenses of $50K are $1k or 2% less than projections.

Audit Fees 42,424$ 96$ 0% We accrue $3.5K each month for our FY19 annual financial audit fees. Audit fees of $42K are consistent with projections.

Bldg. & Facility Services 168,833$ 37,880$ 29%Various facility expenses (janitorial services, lawn care services, station power washing, etc.). YTD expenses of $169K are $38K or 29% more than projections.

Professional and Technical 667,442$ (48,094)$ -7%Various P&T services (software support, insurance consulting, ADA certification, recruitment, special studies, etc.). YTD expenses of $667K are $48K or 7% less than projected.

Fuel 549,361$ (217,443)$ -28% YTD expenses of $549K are $217K or 28% less than projected.

Gasoline 71,231$ 47,231$ 197%YTD expenses of $71K are $47K or 197% more then projected. The increase is due to the addition of eleven gasoline paratransit buses and is offset with fuel expense.

Oil & Lubricants 128,197$ 6,457$ 5% YTD expenses of $128K are $6K or 5% more than projected.

Tires & Tubes 121,773$ (42,582)$ -26% YTD expenses of $122K are $43K or 26% less than projected.

Facility Repairs 511,063$ 34,771$ 7% YTD expenses of $511K are $34K or 7% more than projected.

Tulsa Transit Summary of Operating Budget Variances

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Service & Shop Equipment 35,429$ (5,269)$ -13% YTD expenses of $35K are $5K or 13% less than projected.

Other Shop & Garage 97,251$ (19,221)$ -17% YTD expenses of $97K are $19K or 17% more then projections.

Repair Parts 1,620,411$ 464,776$ 40% YTD expenses of $1.6M are $465K or 40% more than projected. This includes 4 buses rebuilt in September 2019.

Servicing Supplies 74,592$ 33,257$ 80% YTD expenses of $75K are $33K or 80% more than projected.

Utilities 515,523$ (94,868)$ -16% YTD expenses of $516K are $95K or 16% less than projections.

Insurance 517,394$ (10,536)$ -2%

YTD expenses of $517K are $11K or 2% less than projected. Our legal partners have done a great job litigating and reducing claims; in addition, our claims adjuster, Townsend Claims, estimates our liabilities associated with all claims and we accrue to their monthly reserve report. As with all claims the actual liability vs. the estimated liability can vary; in addition, there are timing differences in the settlement of claims vs. payment of claims; that is, claims may be settled in one period but payment may be made in a subsequent period.

Planning 307,927$ 54,953$ 22%

Planning expenses are reimbursed 80% with FTA Planning grant funds and consist of administration and support, special projects, and training. YTD expenses of $308K are $55K or 22% more than projected, which is primarily due to IBI Study done in FY19 and expensed in FY20 and expenses related to the COA go live on 9/23/19.

Marketing/Public Outreach 128,634$ (163,686)$ -56% YTD expenses of 129K are $163K or 56% less than projected. Marketing expenses are 80% reimbursed through CMAQ funds.

General Office Expense 118,905$ 32,370$ 37% Primarily consists of office supplies, computer supplies, and printing. YTD expenses of $119K are $32K or 37% less than projected.

YTD YTD

Grant Revenues $$ Var% Details

Other Operational Assistance 415,398$ (197,163)$ -32%These revenues represent contracts with the City of Broken Arrow, Jenks, and Sand Springs. YTD revenues of 416K are $197k or 32% less than projections.

Oklahoma State Funding 1,150,010$ 50,010$ 5%Our FY20 annual ODOT apportionment was estimated to be $1,100,000 or $92K/month, but the actual amount came in at $1,150,000, an increase of $50K or 5%.

FTA Planning 1,142,052$ (458,828)$ -29% YTD planning revenues of $1.1M are $458K or 29% less than projected.

FTA Audit/Leases 103,547$ (52,699)$ -34% YTD Audit/Lease revenues of $104K are $53K or 34% less than projected.

FTA ADA Lift 669,000$ (187,791)$ -22% YTD ADA Lift revenues of 669K are $188K or 22% less than projected.

FTA - CMAQ 91,930$ (158,070)$ -63% YTD CMAQ revenues of $92K are $158K or 63% less than projected. We have put a hold on our marketing and public outreach expenses.

FTA Preventive Maintenance 4,282,463$ 1,042,281$ 32% YTD PM revenues of $4.3M are $1.0M or 32% more than projected.

FTA Operations 1,779,911$ (563,778)$ -24% YTD Operations revenues of $1.8M are $564K or 24% less than projected.

Tulsa Transit Summary of Operating Budget Variances

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Actual Budget Var % PY PY % Act YTD Bgt YTD Var% PY YTD PY %Operating Revenues

Passenger $85,759 $180,143 (52.39%) $163,853 (47.66%) $1,482,986 $2,148,443 (30.97%) $2,006,350 (26.09%)Nightline $1,101 $3,248 (66.10%) $3,565 (69.11%) $24,461 $38,587 (36.61%) $41,586 (41.18%)Sunday Service $1,113 $2,227 (50.03%) $2,822 (60.55%) $18,188 $26,565 (31.53%) $31,410 (42.09%)Advertising $45,278 $50,602 (10.52%) $45,506 (0.50%) $615,026 $607,229 1.28% $591,486 3.98%Investments $398 $200 98.83% $786 (49.42%) $7,855 $2,400 227.31% $8,284 (5.18%)Lift Program - ADA $6,179 $26,817 (76.96%) $17,892 (65.46%) $300,404 $313,459 (4.16%) $342,010 (12.17%)Other Revenue $316 $3,700 (91.47%) $3,354 (90.59%) $24,139 $44,400 (45.63%) $38,610 (37.48%)Total Operating Revenues $140,144 $266,937 (47.50%) $237,778 (41.06%) $2,473,059 $3,181,083 (22.26%) $3,059,736 (19.17%)

Operating Expenses

Labor:Operators $433,748 $382,330 13.45% $301,854 43.69% $4,363,589 $4,640,377 (5.96%) $3,814,780 14.39%Transportation Administration $65,784 $60,615 8.53% $49,207 33.69% $767,077 $731,283 4.89% $552,148 38.93%Maintenance $104,822 $127,440 (17.75%) $63,754 64.42% $1,102,180 $1,529,282 (27.93%) $923,334 19.37%Maintenance Administration $23,866 $26,563 (10.15%) $23,239 2.70% $275,668 $318,754 (13.52%) $289,805 (4.88%)Administration & Accounting $117,982 $142,148 (17.00%) $110,275 6.99% $1,419,464 $1,705,778 (16.78%) $1,465,344 (3.13%)Total Labor $746,202 $739,096 0.96% $548,329 36.09% $7,927,978 $8,925,474 (11.18%) $7,045,411 12.53%

Fringe Benefits:FICA Taxes $56,253 $59,839 (5.99%) $45,931 22.47% $664,644 $720,620 (7.77%) $585,673 13.48%Pension Plan Expense $71,146 $88,898 (19.97%) $63,802 11.51% $880,631 $1,066,777 (17.45%) $762,591 15.48%Health & Dental Insurance $123,837 $194,546 (36.35%) $141,746 (12.63%) $1,472,112 $2,334,556 (36.94%) $1,408,493 4.52%Life & Disability Insurance $6,727 $7,282 (7.63%) $12,298 (45.30%) $98,246 $87,384 12.43% $74,752 31.43%Sick Leave $19,459 $26,702 (27.13%) $57,233 (66.00%) $349,630 $320,428 9.11% $291,894 19.78%Holiday Pay $31,913 $20,164 58.27% $30,824 3.53% $352,784 $241,962 45.80% $293,965 20.01%Vacation Pay $21,739 $35,243 (38.32%) $49,199 (55.81%) $369,652 $422,921 (12.60%) $369,525 0.03%Uniform Allowance - Drivers $3,512 $4,924 (28.68%) $3,403 3.20% $49,140 $59,090 (16.84%) $37,548 30.87%Clothing/Tool Allowance - Mechanics $6,816 $3,150 116.37% $4,020 69.56% $52,271 $37,800 38.28% $48,478 7.82%Unemployment Compensation $2,000 $728 174.65% $2,000 0.00% $22,398 $8,739 156.31% $5,702 292.83%Other Fringe Benefits $10,403 $7,983 30.32% $18,294 (43.13%) $88,080 $95,792 (8.05%) $122,053 (27.83%)Total Fringe Benefits $353,805 $449,459 (21.28%) $428,750 (17.48%) $4,399,588 $5,396,069 (18.47%) $4,000,674 9.97%

Total Loaded Payroll $1,100,007 $1,188,555 (7.45%) $977,079 12.58% $12,327,566 $14,321,543 (13.92%) $11,046,085 11.60%

Transportation Services:Fixed Route $44,232 $36,012 22.83% $35,100 26.02% $527,753 $432,138 22.13% $403,220 30.88%Sunday Service $21,297 $20,997 1.43% $25,152 (15.33%) $249,798 $251,962 (0.86%) $260,843 (4.23%)Lift Program - ADA $175,301 $198,939 (11.88%) $190,383 (7.92%) $2,232,766 $2,387,269 (6.47%) $2,309,110 (3.31%)Circulator Service-Downtown/Midtown - $19,582 (100.00%) - 0.00% $6,304 $234,987 (97.32%) - 0.00%Lift Services - Meals On Wheels $24,911 - 0.00% - 0.00% $24,911 - 0.00% - 0.00%Total Transportation Services $265,741 $275,530 (3.55%) $250,635 6.03% $3,041,532 $3,306,356 (8.01%) $2,973,173 2.30%

Administrative Services:Advertising $34,854 $23,508 48.26% $19,748 76.49% $293,739 $282,100 4.13% $280,854 4.59%Legal Fees $7,187 $4,267 68.44% $16,799 (57.22%) $50,186 $51,201 (1.98%) $117,886 (57.43%)Audit Fees $3,485 $3,527 (1.20%) $4,975 (29.95%) $42,424 $42,328 0.23% $44,700 (5.09%)Office Equipment / Computers $920 $3,434 (73.20%) $1,045 (11.93%) $17,231 $41,209 (58.19%) $45,018 (61.72%)

METRO TULSA TRANSIT AUTHORITYIncome Statement

For the Twelve Months Ending June 30, 2020

Page 6 of 13 of 46

Building & Facility Services $20,512 $10,913 87.96% $19,755 3.83% $168,833 $130,953 28.93% $147,702 14.31%Professional & Technical Services $72,458 $59,628 21.52% $46,372 56.25% $667,442 $715,536 (6.72%) $524,805 27.18%Security Services $466 $3,471 (86.58%) $2,092 (77.73%) $11,288 $41,655 (72.90%) $18,729 (39.73%)Total Administrative Services $139,882 $108,748 28.63% $110,786 26.26% $1,251,143 $1,304,982 (4.13%) $1,179,694 6.06%

Total Services $405,623 $384,278 5.55% $361,421 12.23% $4,292,675 $4,611,338 (6.91%) $4,152,867 3.37%

Materials & Supplies:Fuel $30,826 $63,900 (51.76%) $54,800 (43.75%) $549,361 $766,804 (28.36%) $529,195 3.81%Gasoline $2,766 $2,000 38.30% $6,746 (59.00%) $71,231 $24,000 196.79% $33,080 115.33%Oil & Lubricants $13,375 $10,145 31.84% $8,104 65.05% $128,197 $121,740 5.30% $97,419 31.59%Tires & Tubes $11,549 $13,696 (15.68%) $9,980 15.73% $121,773 $164,355 (25.91%) $136,771 (10.97%)Facility Repairs & Maintenance $36,812 $39,691 (7.25%) $97,970 (62.43%) $511,063 $476,292 7.30% $533,753 (4.25%)Service & Shop Equipment $2,371 $3,391 (30.08%) $1,632 45.31% $35,429 $40,698 (12.95%) $41,571 (14.77%)Other Shop & Garage Expense $4,134 $9,706 (57.41%) $8,497 (51.35%) $97,251 $116,472 (16.50%) $97,639 (0.40%)Repair Parts $170,722 $96,303 77.28% $78,920 116.32% $1,620,411 $1,155,635 40.22% $1,030,249 57.28%Servicing Supplies $5,956 $3,445 72.90% $4,317 37.95% $74,592 $41,335 80.46% $44,482 67.69%Transportation & Safety $2,531 $1,000 153.12% $1,811 39.76% $47,252 $12,000 293.77% $17,003 177.90%Schedules $200 $2,100 (90.48%) $1,650 (87.88%) $44,759 $25,200 77.62% $17,670 153.31%Passes & Transfers - $3,000 (100.00%) - 0.00% $23,883 $36,000 (33.66%) $18,682 27.84%Total Materials & Supplies $281,242 $248,377 13.23% $274,427 2.48% $3,325,202 $2,980,531 11.56% $2,597,514 28.01%

Utilities:Light, Heat, Power, and Water $24,280 $31,524 (22.98%) $24,362 (0.34%) $331,523 $378,286 (12.36%) $349,884 (5.25%)Communications $17,225 $19,342 (10.95%) $13,962 23.37% $184,000 $232,105 (20.73%) $162,712 13.08%Total Utilities $41,505 $50,866 (18.40%) $38,324 8.30% $515,523 $610,391 (15.54%) $512,596 0.57%

Insurance:Insurance Premiums $109,605 $37,365 193.33% $38,838 182.21% $561,294 $448,385 25.18% $370,392 51.54%Self Insurance $6,305 $6,629 (4.89%) $35,068 (82.02%) ($43,900) $79,545 (155.19%) ($146,471) (70.03%)Total Insurance $115,910 $43,994 163.47% $73,906 56.84% $517,394 $527,930 (2.00%) $223,921 131.06%

Miscellaneous:Planning & Rideshare $23,399 $21,081 10.99% $10,582 121.12% $307,927 $252,974 21.72% $179,182 71.85%Dues & Subscriptions $20,587 $2,089 885.46% $1,764 1067.08% $43,906 $25,069 75.14% $26,357 66.58%Travel & Meetings - Staff $3,102 $5,603 (44.64%) $4,637 (33.10%) $23,862 $67,240 (64.51%) $26,166 (8.81%)Travel & Meetings - Board $84 - 0.00% $60 40.72% $2,315 - 0.00% $3,082 (24.89%)Marketing & Advertising $11,014 $24,360 (54.79%) $6,749 63.19% $128,634 $292,320 (56.00%) $144,435 (10.94%)General Office Expense $54,632 $7,211 657.59% $8,116 573.13% $118,905 $86,535 37.41% $93,648 26.97%Other Miscellaneous Expenses $9,994 $5,253 90.24% $6,423 55.60% $90,849 $63,040 44.11% $74,062 22.67%Leases & Rentals $2,227 $1,846 20.63% $2,348 (5.15%) $27,787 $22,156 25.41% $26,162 6.21%Total Miscellaneous $125,039 $67,443 85.40% $40,679 207.38% $744,185 $809,334 (8.05%) $573,094 29.85%

Total Expenses $2,069,326 $1,983,513 4.33% $1,765,836 17.19% $21,722,545 $23,861,067 (8.96%) $19,106,077 13.69%

Net Operating Loss ($1,929,182) ($1,716,576) 12.39% ($1,528,058) 26.25% ($19,249,486) ($20,679,984) (6.92%) ($16,046,341) 19.96%

Operational Grant Funding

Operating Assistance - Other $34,616 $51,047 (32.19%) $33,478 3.40% $415,398 $612,561 (32.19%) $403,442 2.96%Oklahoma State Funding $95,836 $91,667 4.55% $95,831 0.01% $1,150,010 $1,100,000 4.55% $1,149,990 0.00%FTA - Planning Assistance $70,207 $133,407 (47.37%) $100,614 (30.22%) $1,142,052 $1,600,880 (28.66%) $908,361 25.73%FTA - Leases / Audit $8,991 $13,020 (30.95%) $5,885 52.78% $103,547 $156,246 (33.73%) $114,947 (9.92%)FTA - ADA LIFT $55,750 $71,399 (21.92%) $55,750 0.00% $669,000 $856,791 (21.92%) $669,000 0.00%

Page 7 of 13 of 46

FTA - CMAQ $8,811 $20,833 (57.71%) - 0.00% $91,930 $250,000 (63.23%) $45,213 103.33%FTA - Preventative Maintenance $385,175 $270,015 42.65% $373,746 3.06% $4,282,463 $3,240,182 32.17% $2,648,368 61.70%FTA - Operations $351,910 $195,307 80.18% $238,661 47.45% $1,779,911 $2,343,689 (24.06%) $1,730,113 2.88%COT - Vision Assistance $283,722 $239,500 18.46% - 0.00% $2,005,173 $2,874,006 (30.23%) $887,815 125.85%COT - Operating Assistance $634,166 $632,182 0.31% $624,091 1.61% $7,610,002 $7,610,184 (0.00%) $7,489,092 1.61%Total Operational Grant Funding $1,929,184 $1,718,377 12.27% $1,528,056 26.25% $19,249,486 $20,644,539 (6.76%) $16,046,341 19.96%

Budget Surplus (Deficit) $2 $1,801 (99.82%) ($2) (277.90%) - ($35,445) (100.01%) - (2065.00%)

Capital Revenues

Capital Assistance - FTA $1,452,249 $30,667 4635.59% - 0.00% $4,252,123 $368,000 1055.47% $1,108,185 283.70%Capital Assistance - COT - $181,916 (100.00%) $19,621 (100.00%) $3,728,649 $2,183,030 70.80% $858,292 334.43%Capital Assistance - Other - - 0.00% - 0.00% - - 0.00% - 0.00%Gain (Loss) on Sale of Assets - - 0.00% - 0.00% $5,524 - 0.00% $9,686 (42.97%)Total Capital Revenues $1,452,249 $212,583 583.15% $19,621 7301.50% $7,986,296 $2,551,030 213.06% $1,976,163 304.13%

Depreciation $318,734 $310,000 2.82% $284,535 12.02% $3,671,064 $3,720,000 (1.32%) $3,308,623 10.95%Debt Service - - 0.00% - 0.00% - - 0.00% - 0.00%COT Pass Through - - 0.00% - 0.00% - - 0.00% - 0.00%

Change in Net Assets $1,133,517 ($95,616) (1285.47%) ($264,916) (527.88%) $4,315,232 ($1,204,415) (458.28%) ($1,332,460) (423.85%)

&P of &N

Page 8 of 13 of 46

Metropolitan Tulsa Transit AuthoritySummary Balance Sheet

For the Twelve Months Ending June 30, 2020

Assets

Current Assets: Cash and Cash Equivalents $ 382,167.00 Restricted Cash $ 1,002,122.00 Trade Accounts Receivable $ 92,854.00 FTA Operating & Capital Grants Receivable $ 25,776,655.00 COT Operating & Capital Grants Receivable $ 61,862,356.00 ODOT Operating & CapitalGrants Receivable $ -

$ 87,731,865.00 Inventories $ 866,058.00 Prepaid Expenses $ 354,993.00 Total Current Assets $ 90,337,205.00

Capital Assets, at cost:Revenue Equipment $ 35,751,757.00 Service Equipment $ 620,415.00 Security Equipment $ 1,140,285.00 Buildings & Improvements $ 12,215,746.00 Passenger Shelters $ 2,091,138.00 Shop and Garage Equipment $ 2,616,645.00 Computers & Other Equipment $ 4,246,282.00 Office Furniture and Fixtures $ 371,121.00 Land & Improvements $ 2,633,707.00 Construction in Progress $ 2,544,314.00 Less: Accumulated Depreciation $ (37,612,467.00)Total Capital Assets $ 26,618,943.00

Total Assets $ 116,956,148.00

Deferred outflows of resources, pension related amounts $ 1,969,728.00

Liabilities

Current Liabilities:Trade Accounts Payable $ 3,622,776.00 Accrued Wages & Withholdings $ 408,423.00 Accrued Insurance $ 88,387.00 Deferred Grant Revenues $ 83,453,179.00 Other Current Liabilities $ 166,204.00 Total Current Liabilities $ 87,738,967.00

Noncurrent Liabilities:Advance Payable to COT $ 326,674.00 Net Penion Liability $ 10,605,145.00 Other Post Employment Benefits $ 149,179.00 Accrued Compensated Absences $ 774,628.00 Total Noncurrent Liabilities $ 11,855,626.00

Total Liabilities $ 99,594,594.00

Deferred inflows of resources, pension related amounts $ 1,548,321.00

Net Position:

Invested in Capital Assets $ 26,618,943.00 Restricted for Capital Acquisitions $ 814,819.00 Restricted for Workmen's Comp. $ 187,303.00 Unrestricted $ (10,259,511.00)Total Net Assets $ 17,361,555.00

Total Liabilities & Net Assets $ 116,956,148.00

of 46

For the Twelve Months Ending June 30, 2020 METROPOLITAN TULSA TRANSIT AUTHORITY PERFORMANCE INDICATOR SUMMARY

Fixed Route Month YTD Target Details

Preventable accidents 0.39 1.41 1.80 There was one preventable accident in June vs. three in prior year. YTD accidents are 39 vs. 36 in prior year. ●per 100,000 miles

*Total Complaints per 5.42 4.89 4.35 There were 68 total complaints in June vs. 113 in prior year. The current month breakdown is as follows: Per 10,000 boarding's DA-24, Discrimination-0, II-1, Maintenance-0, Not on Time-9, Other-10, Pass Up-15, RD-6, RDW-2, Scheduling/On-Board Time-0, CC-1

*Total Valid Complaints 1.51 1.39 2.00 Of the 68 total complaints, 19 were classified as valid complaints with the current month breakdown as follows: ●Per 10,000 boarding's DA-5, Discrimination-0, II-0, Maintenance-0, No Show-0, Not on Time-4, Other-3, Pass Up-2, RD-2, RDW-2, Scheduling/On-Board Time-0, CC-1

On-time Performance 85% 71% 95% YTD On-time Performance data was not available due to alternate scheudle driven for COVID-19

Miles between road calls 8,549 6,846 7,500 YTD is 9% less than target.

Operator Absences 15.00 14.00 9.00 YTD Operator Absences are 56% more than target.per weekday

Passengers per Hour (PPH) 7.53 11.08 14.00 YTD PPH is 21% less than target and is due to COVID-19 social distancing pratices.

Cost per Trip (CPT) 11.61$ 7.41$ 6.16$ YTD CPT is 20% more than target

Lift Operation Month YTD Target Details

Preventable accidents 0.00 0.82 1.20 There were zero preventable accident in June. YTD accidents are 8 vs. 9 in prior year. ●per 100,000 miles

Total Complaints per 22.74 22.07 23.00 There were 12 total Lift complaints in June vs. 20 in prior year. The current month breakdown is as follows: ●Per 10,000 boarding's DA-1, Discrimination-0, II-1, Maintenance-1, NS-3, Not on Time-0, Other-3, Pass Up-0, RD-1, RDQ-0, Scheduling/On-Board Time-0, CC-2

Total Valid Complaints 11.37 7.87 12.00 Of the 12 total Lift complaints, 6 were classified as valid with the current month breakdown as follows: ●per 10,000 boarding's DA-0, Discrimination-0, II-1, Maintenance-1, NS-2, Not on Time-0 Other-1, Pass Up-0, RD-0, RDQ-0, Scheduling/On-Board Time-0, CC-1

On-time performance 98% 95% 95% YTD On-time Performance is consistent with target. ●

Miles Between Road Calls 10,616 14,265 22,500 YTD Miles Between Road Calls is 37% less than target, which is due to aging paratransit fleet.

Passengers per hour (PPH) 1.88 2.01 2.00 YTD PPH is consistant with target. ●

Cost per Trip (CPT) 93.00$ 56.74$ 50.91$ YTD CPT is 11% more than target projected.

* Includes Nightline and Sunday Service DA = Driver Attitude Reckless Driving = RD Less than target II = Incorrect Information Route Driven Wrong = RDW● Consistent with or better than target CC = Call Center No Show = NS

Tulsa Transit Performance Indicator Summary of 46

Fixed Route Key Performance Indicators: For the Twelve Months Ending June 30, 2020Month YTD Average

Current Prior Year % Change Current Prior Year % Change Target 1) Operate a Safe Transit System

Preventable Vehicle Accidents per 100k Miles 0.39 1.39 -71.94% 1.41 1.34 5.22% 1.80 OSHA Accidents per 200k Manhours 0.00 0.00 0.00% 0.00 2.25 0.00% 6.00

2) Meet and Exceed Customer ExpectationsComplaints per 10k Boardings 5.42 5.21 4.03% 4.89 5.25 -6.86% 4.35On-time Performance 85.06% 82.96% 2.41% 70.73% 83.90% -15.48% 95.00%Miles Between Road Calls 8,549 6,736 26.92% 6,846 8,253 -17.04% 7,500

3) Maintain a Quality WorkforceOperator Absences per Weekday 15 7 129.02% 14 9 53% 9Total Absences per Weekday 17 9 74.60% 16 12 40% 12Employee Turnover 25.26% 13.04% 92.31% 38.39% 33.56% 11.76% 35.00%

4) Operate an Effective SystemRidership 125,492 205,464 -38.92% 171,463 217,757 -21.26% 235,416Passengers per Service Hour 7.53 14.31 -47.38% 11.08 14.53 -24% 14.00 Average Weekday Ridership 4,901 9,219 -46.84% 7,290 9,523 -23.46% 10,000Average Saturday Ridership 4,417 4,215 4.79% 3,682 3,842 -4.18% 4,500

5) Operate an Efficient SystemCost Per Service Hour 87.44$ 88.59$ -1.30% 82.04$ 78.64$ 4.32% 82.50$ Cost Per Trip 11.61$ 6.19$ 87.56% 7.41$ 5.41$ 36.97% 6.16$ Fare Revenue per Trip 0.68$ 1.04$ -34.62% 0.74$ 0.79$ -6.33% 0.78$

*Note: Includes Nightline

Tulsa Transit Fixed Route Performance Indicators of 46

Lift Key Performance Indicators: For the Twelve Months Ending June 30, 2020Month YTD Average

Current Prior Year % Change Current Prior Year % Change Target 1) Operate a Safe Transit SystemPreventable Van Accidents per 100k Miles 0.00 - 0.00% 0.82 0.86 -4.65% 1.20

OSHA Accidents per 200k Manhours 0.00 0.00 0.00% - 8.78 0.00% 10.00 2) Meet and Exceed Customer Expectations

Complaints per 10k Boardings 22.74 24.34 -6.57% 22.07 21.15 4.35% 23.00 On-time Performance 98.05% 96.61% 1.03% 95.27% 95.64% -1.04% 95.00%Miles Between Road Calls 10,616 17,408 -39.01% 14,265 17,248 -17.29% 22,500 Average Call Center Minutes on Hold Time 0.38 0.90 -58% 1.07 1.07 0% 1.00

3) Maintain a Quality WorkforceEmployee Turnover 37.50% 35.29% 8.57% 42.86% 27.38% 59.26% 50.00%

4) Operate an Effective SystemRidership 5,276 8,216 -35.78% 7,514 8,709 -13.71% 9,082 Van Passengers per Service Hour 1.88 2.04 -7.84% 2.01 2.08 -3.37% 2.00 Average Weekday Ridership 240 411 -41.62% 352 411 -14.38% 470

5) Operate an Efficient SystemCost Per Service Hour 174.99$ 81.86$ 113.77% 114.21$ 77.63$ 47.12% 72.25$ Cost Per Trip 93.00$ 40.06$ 132.15% 56.74$ 37.41$ 51.67% 50.91$ Fare Revenue per Trip 1.20$ 2.21$ -45.70% 3.41$ 3.29$ 3.65% 2.79$

Tulsa Transit Lift Program Performance Indicators of 46

MTTA Fixed Route and Nightline Ridership History Month Month YTD YTDFY20 PY Proj PY Proj

FY16 FY17 FY18 FY19 FY20 Projection Diff% Diff % Diff% Diff%Jul 257,721 220,171 214,937 216,788 212,515 242,245 -1.97% -12.27% -1.97% -12.27%Aug 258,098 253,038 252,561 245,858 216,104 266,376 -12.10% -18.87% -7.04% -15.57%Sep 260,554 249,130 234,852 217,214 201,697 255,328 -7.14% -21.00% -7.07% -17.38%Oct 268,644 247,638 242,265 254,630 200,505 270,505 -21.26% -25.88% -10.62% -19.51%Nov 222,594 242,690 230,162 218,731 171,745 236,083 -21.48% -27.25% -12.79% -21.06%Dec 244,645 215,699 208,189 197,135 201,209 226,893 2.07% -11.32% -10.31% -19.43%Jan 224,215 224,716 219,230 209,048 163,707 238,788 -21.69% -31.44% -9.81% -21.15%Feb 240,783 225,744 203,274 200,767 181,626 226,540 -9.53% -19.83% -15.61% -20.98%Mar 245,657 243,908 234,842 210,497 155,244 243,083 -26.25% -36.14% -17.89% -22.67%Apr 229,500 216,617 218,701 224,886 105,403 240,508 -53.13% -56.17% -39.69% -27.55%May 221,301 236,228 236,600 209,452 122,303 243,027 -41.61% -49.68% -47.37% -28.17%Jun 232,721 231,947 219,008 205,464 125,492 240,621 -38.92% -47.85% -40.27% -29.81%Total 2,906,433 2,807,526 2,714,621 2,610,470 2,057,550 2,929,997 2.07% -11.32% -10.31% -19.43%

MTTA Lift Program Ridership History Month Month YTD YTDFY20 PY Proj PY Proj

FY16 FY17 FY18 FY19 FY20 Projection Diff% Diff % Diff% Diff%Jul 10,612 9,449 8,453 8,587 8,890 9,057 3.53% -1.84% 3.53% -1.84%Aug 10,315 11,288 9,768 9,779 9,305 9,677 -4.85% -3.84% -0.66% -2.84%Sep 10,527 10,536 8,636 8,410 8,797 9,001 4.60% -2.27% 1.09% -2.65%Oct 10,598 10,395 9,470 9,868 10,084 9,753 2.19% 3.39% 1.37% -1.14%Nov 8,979 9,856 8,686 8,609 8,734 8,455 1.45% 3.30% 1.38% -0.25%Dec 9,265 9,345 7,750 7,188 8,009 7,914 11.42% 1.20% 3.06% 0.30%Jan 9,569 9,413 8,771 8,923 8,851 8,747 -0.81% 1.19% -0.81% 0.16%Feb 10,076 9,704 8,353 8,269 8,100 8,416 -2.04% -3.75% -2.04% -0.33%Mar 10,743 10,833 9,652 8,401 6,364 9,165 -24.25% -30.56% -24.25% -3.69%Apr 10,213 9,425 8,871 9,221 3,103 9,228 -66.35% -66.37% -66.35% -10.86%May 9,746 9,570 9,264 8,507 4,660 8,833 -45.22% -47.24% -45.22% -13.35%Jun 10,605 9,215 9,114 8,216 5,276 8,754 -35.78% -39.73% -35.78% -15.54%Total 121,248 119,029 106,788 103,978 90,173 107,000 11.42% 1.20% 3.06% 0.30%

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Ted’s June Expenses

06/09/20 McNellies – Turley Service w/Liann and Kendra - $46.21

06/19/20 Renaissance – OTA Board Meeting& Training – $256.80

06/22/20 Charleston’s - lunch w/Pam Ballard & CSC - $38.29

06/24/20 Lassalle's – lunch with A. Doverspike - $17.67

07/02/20 NcMellies – US 169 Connection w/Kendra - $25.68

Total Expenses = $384.65

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1


July 28, 2020 Operating/Marketing Committee

To: Board of Trustees From: Rachel Wells, CFO Subject: Copier Purchase and Maintenance Lease (Action)

Recommendation Authorize the General Manager to purchase nine printer/scanner/copy units using CARES Act funds of $32,500 (one-time payment) and lease the two large-scale printer/scanner/copies and one plotter for $775/month (annual cost of $9,300) through Konica Minolta. Estimated printer lease expense over 5-year term of $46,500. Authorize the General Manager to negotiate and execute a service contact with Konica Minolta for all printer printers for the rates of $0.006/page for black and white and $0.045/page color printing. Estimated cost of $811.25/month (annual cost of $9,735). Estimated service contract expense over 5-year term of $48,675.

Summary of Purchase 9 machines, Lease 3 machines Vendor/Service One Time (Cares ACT) Monthly Annually 5 yr Term

Konica Minolta $32,500.00 N/A N/A


Toner/Ink $0.00 $0.00 $0.00 $0.00


Print Services $0.00 $811.25 $9,735.00 $48,675.00

Total: $32,500.00 $1,586.25 $19,035.00 $95,175.00

One-time CARES act fund expense of $32,500 Monthly general expenses of $1,586.25 ($19,035 annually) Estimated expenses not to exceed $95,175 over the 5-year term

Background With Tulsa Transit currently spending, through Xerox, an average of about $4,400 per month ($265,000 over 5 years) in printer services (toner, ink, maintenance, lease, repairs, outsourced printing.) See table below. Current (Xerox services, most of copiers/printers owned by MTTA and are near end of useful life and have outdated functionality)

Vendor/Service Monthly Annually 5 yr Term

Xerox $1,100.00 $13,200.00 $66,000.00

Toner/Ink $1,300.00 $15,600.00 $78,000.00

Printer Maintenance $541.67 $6,500.00 $32,500.00

Print Services $1,475.00 $17,700.00 $88,500.00

Total: $4,416.67 $53,000.00 $265,000.00

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IT staff saw an opportunity to:

1. Eliminate as much of the maintenance costs for parts and other incidentals not currently covered by any contracts as most of the printers on the campus are owned by Tulsa Transit and are nearing their end of life.

2. Reduce the total number of printers, fax machines, and copiers overall by consolidating these functions into Multi-Function Printers, allowing a single device to handle printing, scanning, copying, and faxing.

3. Add new capabilities that currently require Tulsa Transit to outsource work that reduces lead time and costs.

Staff solicited quotes from Xerox, Ricoh, and Konica Minolta in order to bring costs down, improve capabilities, lower maintenance fees, and reduce third party expenditures staff solicited quotes from various vendors to upgrade the current printer environment to better fit the needs of Tulsa Transit both currently and in the future. The tables on the next page compare the proposals, the proposals, and the recommended action. No proposal was received from Ricoh. The current arrangement with Xerox (where MTTA owns the machines) is strictly for maintenance/service and annually costs about $53,000 or $265,000 five years. Upgrading the current arrangement to fit the needs of MTTA would require MTTA to lease machines from Xerox; no purchase option. This would cost $85,190 annually or $425,950 including maintenance and servicing. Konica Minolta offered two options: lease all machines or buy 9 machines and lease 3 machines with per page pricing for printing services. Each option comes with complete maintenance and service. The lease only option would cost $28,635 annually or $143,175 over 5 years. The recommended purchase/lease combination annually cost $19,035 or $95,175 but requires an up-front one time cost of $32,500 to purchase nine machines. An equivalent 5-year cost would be $127,675. Financial Impact A one-time payment of $32,500 would be funded by the CARES Act. The annual lease/maintenance expenses of $19,035 will be funded by MTTA’s normal operating dollars.

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Comparison of Copier and Printer Purchase/Lease with Maintenance (No proposal received from Ricoh)

Xerox Current (most of the copiers/printers are owned by MTTA and are near end of useful life and have outdated

functionality) Vendor/Service Monthly Annually 5 yr Term

Xerox $1,100.00 $13,200.00 $66,000.00

Toner/Ink $1,300.00 $15,600.00 $78,000.00

Printer Maintenance $541.67 $6,500.00 $32,500.00

Print Services $1,475.00 $17,700.00 $88,500.00

Total: $4,416.67 $53,000.00 $265,000.00

Upgraded services (no purchase option)


Xerox $3,300.00 $39,600.00 $198,000.00

Toner/Ink $1,666.67 $20,000.00 $100,000.00

Printer Maintenance $1,100.00 $13,200.00 $66,000.00

Print Services $1,032.50 $12,390.00 $61,950.00

Total: $7,099.17 $85,190.00 $425,950.00

Konica Minolta Option 1: Lease all machines


Konica Minoltaa $1,575.00 $18,900.00 $94,500.00

Toner/Ink $0.00 $0.00 $0.00

Printer Maintenance $0.00 $0.00 $0.00

Print Services $811.25 $9,735.00 $48,675.00

Total: $2,386.25 $28,635.00 $143,175.00 a Includes maintenance Option 2: Purchase 9 machines, Lease 3 machines b

Vendor/Service One Time (Cares ACT) Monthly Annually 5 yr Term

Konica Minolta $32,500.00 N/A N/A N/A


Toner/Ink $0.00 $0.00 $0.00 $0.00


Print Services $0.00 $811.25 $9,735.00 $48,675.00

Total: $32,500.00 $1,586.25 $19,035.00 $95,175.00 b

Recommended option c Maintenance included with lease

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1

METROPOLITAN TULSA TRANSIT AUTHORITY BOARD MEETING July 28, 2020

Marketing & Operations Committee To: Board of Trustees From: Ted Rieck, General Manager Subject: Tulsa Public Schools (TPS) Free Fare Program (Action) Recommendation Approve of the continuation of the Tulsa Public Schools (TPS) Free Ride program for the 2020‐2021 school year. The program would continue with these key elements from the 2019‐2020 school year:

The TPS Free Rides program would allow TPS high school students to ride Tulsa Transit for free upon showing a valid student ID card as approved by Tulsa Transit.

Free rides would only be in effect while school classes are in session; it would not be available on weekends, winter and spring school breaks, or other days in which no classes are held as determined by Tulsa Transit. Note that as part of MTTA’s response to the coronavirus pandemic, we have allowed students free rides during school breaks and will continue to do so through December 31,2020.

The program will begin August 31, 2020 and end June 8, 2021 or later depending the last day of classes as extended using weather days.

Continue effort to establish a free‐rides evaluation program in coordination with TPS and such program reflects the respective objectives of TPS and MTTA.

The MTTA Board of Trustees will make the determination whether or not to continue the free‐rides program on a year to year basis subject to the attainment of evaluation program goals including, but not limited to, the availability of funding.

Upon presentation of a valid student ID card (or other method as approved by Tulsa Transit) Tulsa Transit will allow TPS or their students to buy 10‐ride passes for $5.00 (normally $11.00) until August 18, 2020 for use during times when the program is not in effect.

Background In July 2018, the MTTA Board of Trustees approved of a free ride program for TPS high school students without funding. The Tulsa City Council approved of this program in August 2018. During the 2019‐2020 school year, TPS and MTTA were unable to get together to establish a program evaluation process as school schedules were upset by the coronavirus pandemic.

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7/23/2020

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TPS STUDENT‐TRANSIT RIDERSHIP

2016‐2017 2017‐2018 2018‐2019 2019‐2020

Students Trained 0 1,969 8,159 1,874

TPSRidesRidership 69,575 89,908 72,798 34,627

‐

2,000

4,000

6,000

8,000

10,000

12,000

August September October November December January February March April May

TPS Student Monthly Ridership on MTTA

2016‐2017 2017‐2018 2018‐2019 2019‐2020

• MTTA offered free rides with system redesign during its first week of the new service and they did not count TPS students.

• From mid‐November to New Year’s, MTTA offered free rides on the Aero. The Aero is a significant share of their overall ridership (1,000 to 1,200 daily boardings). Again, if TPS students used the Aero, they did not be count them.

• In late March, MTTA implemented social distancing on the system; also stay at home orders reduces their typical ridership by about 50%. They also had free fares.

20

2019‐2020: WHAT CHANGED?

19

20

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1


Marketing and Operations Committee

To: Board of Trustees From: Ted Rieck, General Manager Subject: COVID 19 Response Update (Action) Recommendation Endorse staff approach to face mask enforcement as well as request to authorize the General Manager to implement reduced services should shelter‐in‐place or similar orders are reinstated. Background On July 16, 2020, the Tulsa City Council enacted an ordinance requiring people to wear face masks in certain public settings including Tulsa Transit. This item summarizes the efforts staff is making to comply with this and seeks board concurrence. In addition, we are seeking contingency authorization to reduce service to previous “shelter in place” levels in the event such an order is reinstated. Staff wants to be able to react quickly if a new shelter in place requirement occurs. Approach to Enforcement of Face Mask Ordinance We have posted notifications (see attached) about the need to wear masks on our buses even though we have a social distancing policy in place on the buses. The ordinance requires masks where social distancing is not possible. We also plan on buying masks to give away to riders. Prior to the ordinance, we estimated that only 20 to 25% of riders wear masks (though anecdotally the percentage has gone up since the ordinance was enacted). Our approach is not to have bus drivers enforce the ordinance by refusing service to people without masks for these reasons:

• Since there is a medical exemption to wearing a mask, we don’t think the drivers are qualified to make such a call nor do I believe there is any kind of documentation that riders can show to prove such an exemption. We would be relying on the honor system in this regard.

• We are also concerned about triggering Civil Rights complaints because it will be difficult to uniformly make a judgement without appearing to violate the rights of a protected class.

• Drivers will invariably create conflict if we put them in an enforcement role; other riders will see the driver making exceptions and invite arguments from people who are not fully knowledgeable about the ordinance.

Oklahoma City (Embark) and Denver RTD have similar stances on enforcement. The attached CNN story presents some of the challenges faced by drivers confronting passengers not wearing masks.

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Authorization to Implement Reduced Service It is possible that the face mask order alone may be insufficient to stem the recent surge in virus cases prompting a stronger public response. While it is not known what additional steps may be taken by City and Health officials if trends continue to be unfavorable, Tulsa Transit wants to be prepared to resume a modified Saturday schedule as resumption of a “shelter in place” order may be an option. Tulsa Transit ran a modified Saturday schedule in April 2020 while the order was in place. Below are key statistics comparing normal and modified service.

This item seeks to have pre‐authorization to reduce service in the event of a new “shelter in place” order. The General Manager will notify the board should reduced service be implemented under this authorization.

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FACE MASKS ARE REQUIREDIN PUBLIC SPACES,

INCLUDING TRANSIT BUSES

THANK YOU FOR DOING YOURPART TO KEEP DRIVERS AND

OTHER RIDERS SAFE!

P E R T H E T U L S A C I T YC O U N C I L O R D I N A N C E

E F F E C T I V E : J U L Y 1 6 , 2 0 2 0

VIOLATION OF THE ORDINANCE IS SUBJECT TO CITATION

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of 46

7/24/2020

1

DOWNTOWN TRANSIT CENTER STUDY

July 28, 2020

PURPOSE

Re-purpose DAS as mixed used MTTA Admin/Call Center Office/Parking/Residential

Recommendation of the Arena Master Plan Vision Tulsa project

1

2

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7/24/2020

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PROCESS

Feasibility study Planning Design Construction

4- to 8-year process.

NASHVILLE MUSIC CITY CENTRAL

3

4

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7/24/2020

3

MUSIC CITY CENTRAL

AIR RIGHTS

5

6

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7/24/2020

4

PHASES OF DEVELOPMENT

Phase 1: Site Selection/PlanningPhases 2 and 3: Architectural and

Engineering DesignPhase 4: Construction

PHASES OF DEVELOPMENT

Phase 1: Site Selection/Planning*Phases 2 and 3: Architectural and

Engineering DesignPhase 4: Construction

7

8

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7/24/2020

5

SITE SELECTION: SWEET SPOT

PHASE 1: FEASIBILITY

Site rationalization Programming Highest and best use Probable Cost

Funding opportunities

Significant public involvement

9

10

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7/24/2020

6

TIMELINE

RFP for consultant out early August 2020 Award December 2020 Commence work February 2021 Completion Fall/Winter 2021

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metropolitan tulsa transit authority board of...

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