metro pellet fires - metro fires

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INSTALLATION & OPERATION MANuAL

Safety First.............................................................................Page 3

Installation Clearances ......................................................Page 4

Installation Configurations ................................................Page 6

Installation Vent Systems ..................................................Page 7

Operation ................................................................................Page 9

MX3™ Controller ...............................................................0

Maintenance & Cleaning ..................................................Page 12

Troubleshooting .................................................................Page 15

Diagram & Parts List .........................................................Page 18

Warranty ..............................................................................Page 20

Bay & Bay Insert Models

PRINTED MARCH 09

2

TABLE OF CONTENTS

SAFETY FIRST ................................................................................................................................................... 3

INSTALLATION

• Clearance to Combustibles .................................................................................................................................. 4

• Installation Clearances ........................................................................................................................................ 4

• Electrical Requirements ..................................................................................................................................... 5

• Fuel Requirements .............................................................................................................................................. 5

• Fuel Storage ......................................................................................................................................................... 5

• Location of the Pellet Fire.................................................................................................................................... 6

• Typical Installation Configurations ...................................................................................................................... 6

• Venting System .................................................................................................................................................... 7

METRO PELLET INSERT ADDITIONAL CONSIDERATIONS

• Metro Pellet Insert Additional Requirements ..................................................................................................... 8

• Fascia Surround ................................................................................................................................................... 8

• Metro Pellet Insert Installation ............................................................................................................................ 8

• Metro Pellet Insert Removal ................................................................................................................................ 9

• Operation and Maintenance ................................................................................................................................. 9

OPERATION

• General Overview and Safety Features ................................................................................................................ 9

• Electric Igniter ..................................................................................................................................................... 9

• Fueling the Hopper .............................................................................................................................................. 9

• MX3™ Control and Button Description .............................................................................................................. 10

• Wall Thermostat, Wall Switch or Other Switching Device ................................................................................. 11

• Starting and Stopping Your Pellet Fire .............................................................................................................. 11

MAINTENANCE & CLEANING .................................................................................................................... 12

TROUBLE SHOOTING GUIDE ..................................................................................................................... 15

ADDITIONAL INFORMATION ...................................................................................................................... 17

DIAGRAMS AND PARTS LIST ..................................................................................................................... 18

WARRANTY INFORMATION ........................................................................................................................ 20

3

SAFETY FIRST

1. Read these instructions carefully. Failure to follow them could cause a malfunction of the pellet fire, damage to the pellet fire or property damage.

2. Familiarize yourself with the pellet fire’s operation. (See “Operation” section) If you are not sure, ask your dealer for an explanation on your pellet fire’s proper operation.

3. The burn pot of this pellet fire is designed for premium grade wood pellets. Refer to the “Fuel Requirements” section for more information.

4. Oiling the circulation fan motor bearings should be done every 12 months. See “Maintenance” section for more details.

5. Check your local building codes regarding restrictions or installation requirements. All installations must comply with local building codes.

6. Combustion of wood pellet fuel leaves ash in the pellet fire and venting system. These ashes must be removed from the pellet fire regularly. See “Maintenance” section for more information.

7. This pellet fire is POWER VENTED. The vent pipes are under positive pressure during operation. It is IMPERATIVE that all joints in the venting system be SEALED to prevent any leakage of exhaust gases inside the house. All joints must be sealed using high temperature silicone sealer (RTV). Aluminum tape is NOT an adequate sealant.

8. Use of outside combustion air is highly recommended and is mandatory in mobile home installations.

9. This appliance is wired and grounded according to the electrical code AS/NZS/EN 60335.2.30 for New Zealand.

10. Make sure the door and any other opening in the pellet fire are closed tightly during operation. Inspect the gaskets of the door and other openings periodically to make sure they are in good condition.

11. Replace broken or defective components only with parts provided by the manufacturer. Contact your local dealer to find out how to purchase replacement parts.

12. Follow this manual carefully for proper installation. If you are uncertain, call your dealer. Most dealers have qualified and trained installers. We highly recommend the use of their services.

13. During the very first fire your Metro will give off an odour and fumes as the firebox paint cures. Do not be alarmed; open all windows and externally opening doors in that room and close any internally opening doors. This curing process will last for approximately one hour and will only happen this one time.

IMPORTANT MESSAGE• THE PELLET STOVE MUST NOT BE LOCATED IMMEDIATELY BELOW A SOCKET-OUTLET.

• CAUTION: PELLET FIRE HAS MOVING PARTS. DISCONNECT POWER BEFORE SERVICING

• If you have any questions, comments or concerns regarding your new pellet fire, please contact your local dealer or Pioneer Manufacturing Ltd. at www.metrofires.co.nz or 06 756 6520.

Please record the following information for future reference

Customer Name .............................................................................................................................................................

Installation address .......................................................................................................................................................

Phone Hm .................................................. Mobile ...............................................Work ............................................

Product Type (please tick) Freestanding Insert

Model ..................................................................................................................................................................

Retailer purchased from ................................................................................................................................................

Retailer Address .......................................................................................................Date Purchased ..........................

Comments ..................................................................................................................................................................

..................................................................................................................................................................

4

INSTALLATION DETAILS

Clearance to Combustibles - Installation Clearances

Please refer to the following figures for all clearances to combustibles. Please note that these clearances are for your METRO pellet fire only.

Minimum clearances shown are in mm, and all figures for clearances are to combustible materials. All Metro pellet fires are tested using all applicable procedures and equipment under AS/NZS2918:2001.

We recommend sufficient space be provided (minimum 500mm) on each side of the pellet fire to service the unit. If this is not possible, provision must be made available to remove the unit for servicing.

Freestanding Dimensions

285mm

470mm

615mm

613mm

788mm

250mm

175mm

120mm

100mm

650mm

950mm

120mm

120mm

100mm

1000mm

1280

mm

100mm

100mm

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Electrical Requirements1. This pellet fire is an electrical appliance. This appliance requires 230- 240 Volts, 50 Hz and 1.5-2.0 Amps of

electrical power.2. The pellet fire comes with a 1.5 M long, grounded, electrical cord suitable to plug into any standard residential

electrical outlet. The electrical outlet must be grounded.

Wood Pellet Fuel RequirementsOnly approved wood pellets are to be used in this appliance which have been tested to and complies with AS/NZS 4014.6. Any other fuel used that does not comply with this standard will greatly affect the performance, operation and the warranty of this appliance.

Wood pellets must not be:- – Longer than 38mm – Thicker than 10mm – Have no more than 1% fine dust particles

If you find your fuel has excessive amounts of fines and saw dust, the fuel should be screened before use. DO NOT USE WET PELLETS under any circumstance. Longer fuel may cause bridging of the auger and result in erratic feeding or jamming. Fines, binders, ash, moisture will all cause your pellet fire to block up and not burn efficiently.

“Poor” fuels require more frequent cleaning; the ashtray must be emptied and the burn pot must be cleaned on a regular basis. Please refer to the “Maintenance” section for further instructions on cleaning your pellet fire.

Fuel StorageAll pellet fuel should be stored in a clean dry place and at a safe distance (at least one metre) away from the fire.

IMPORTANT MESSAGE• THIS APPLIANCE SHALL NOT BE USED AS AN INCINERATOR. BURNING ANY FUEL OTHER

THAN WOOD PELLETS AS DESCRIBED ABOVE WILL VOID YOUR PELLET FIRE’S WARRANTY.WARNING

618mm

614mm

533mm 485mm

356mm

Insert Dimensions

100mm

Figure 3: Minimum Fireplace opening for the Metro pellet fire insert

410mm

500mm

560mm

1050mm

1020mm

300mm

531mm

100mm

381mm

NOTE: “If a timber mantelshelf exists above the pellet fire opening, it should be a minimum of 452mm above the top of the pellet fire”

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Location of the Pellet FireWhen selecting a location for your new pellet fire consider the following:

1. Clearance to combustibles. The pellet fire must be installed with the proper clearances to combustibles to protect against the risk of fire.

2. Sufficient room to service the unit and size of the appliance. Allow yourself enough room to be able to service the pellet fire. Open the side panels and remove the back panel to see how much room you will need to access the sides and the back comfortably. When installing the pellet fire, please keep in mind that you will need to clean the pellet vent system annually. If the pellet fire must be placed in a tight area, make sure to conform to the proper clearances to combustible materials and make sure you have enough room to disconnect the vent system for servicing. Also, these appliances are heavy and may be awkward to move in order to service. The free-standing pellet fire weighs 92 kg and the insert pellet fire weighs 70 kg.

3. Access for outside combustion air if required.4. Power within 1.5m. The power cord is only 1.5m long. Make sure that your outlet is within 1.5m of the pellet fire.5. Access for exhaust venting.6. The pellet fire must not be located immediately below a socket-outlet.

Typical Installation ConfigurationsThe following figures illustrate some typical installations. Variations of these are possible. Common sense, safety and compliance with local codes must be respected in any variation.

Figure1 Figure2450mm

600mmminimum

250mm

100mmminimum

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Venting SystemYour METRO pellet fire works under negative pressure (vacuum). The exhaust fan of your pellet fire pulls air from the air intake, through the pellet fire and pushes it out the vent system. Air passing through the burn pot is used to burn the pellets. Proper vent pipe sizing is very important to ensure the pellet fire operates properly. A proper size approved venting should be used to provide the least resistance for movement of the combustion air.

The vent pipes on the exhaust side of the exhaust fan are under pressure. Care must be taken to ensure that all the joints are completely sealed to prevent any leakage of exhaust fumes and smoke into the house. If you smell smoke, the venting has not been properly sealed. Use only high temperature RTV silicone for sealing. Aluminum tape is not considered an adequate sealant. At least 3 screws/or rivets are needed for securing all vent pipe joints.

The venting of this pellet fire is not allowed to pass through any closets, concealed spaces, floors, ceilings or attic spaces. If the venting must go through a wall or combustible partition, the installation must conform to the Installation Code for Solid Fuel Burning Appliance and Equipment. For more detailed venting information, please refer to your venting manufacturer’s instructions.

Combustion Air Intake RequirementsThe Metro Bay has a direct vent option which when installed draws the combustion air from outside the home, further improving the efficiency of the pellet fire. This is recommended as the Metro Bay can use up to 24 cubic metres of room air every hour.

There are two methods of supplying the pellet fire with combustion air. They are as follows;

• DV WALL KIT ducts through an outside wall • DV FLOOR KIT ducts through the floor directly behind the Metro

IMPORTANT MESSAGE• THE APPLIANCE AND FLUE-SYSTEM SHALL BE INSTALLED IN ACCORDANCE WITH AS/NZS

2918 AND THE APPROPRIATE REQUIREMENTS OF THE RELEVANT BUILDING CODE OR CODES.• DO NOT USE MAKESHIFT MATERIALS OR MAKE COMPROMISES IN THE INSTALLATION. IT IS A

FIRE HAZARD.• DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS PELLET FIRE.• DO NOT CONNECT THIS PELLET FIRE TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.

WARNING

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PELLET FIRE FREESTANDING VENT SYSTEM INSTALLATION IMPORTANT NOTE TO THE INSTALLER – Pellet fire “vent systems” are pressurised at all times duringthe operation of the appliance, and it is crucial that every joint in the vent system is fully sealed using suitably rated “high temperature silicone” [Pioneer supply industrial grade RTV silicone suitable for thispurpose] NOTE; •Ifjointsarenotfullysealedashwillblowintotheroom. •Priortocommencinginstallationensurethat; - Abuildingconsenthasbeenissuedfortheinstallation. - Youarecompetentandcapabletocarryoutthisinstallation. - Youhavereadandfullyunderstandtheseinstructions. - Youhaveasuitableflashingavailablewhichisappropriatefromtheroofmaterialyouare penetrating.Youalsohaveasuitablesiliconforboththeflashingandtosealallthejointsof theventsystem.

- Youhavecheckedtoensureallthecomponentsoftheventsystemaslistedbeloware includedwiththekit;

A - 2 x Black Painted 100mm diameter S/S vent pipes B - 1 x 100mm diameter S/S vent pipe C-1x“T”piecewithcapfitted[capisremovablewithgasketseal] D - 1 x Plastic coated black ceiling plate E -1xMountingplatewith200mmdiameterstublinerattached F -1x150mmdiametergalvanisedcasingwith“slipliner” G -1xCowlassembly H - 1 x Centralising bend I -1xBagofbolts/screws VENT KIT INSTALLATION INSTRuCTIONS 1. Place the capped “T” on a flat surface, then align the centralizing bend so it is pointing up on a 45

degree angle as illustrated below, smear the inside with silicone then push in the crimped end of the bend and secure with 3 x s/s rivets.

2. Attach the assembled “T” piece and centralizing bend to the vent outlet of the pellet fire and position it so the top of the centralizing bend is in the centre of the pellet fire and pointing vertically up towards the ceiling. (Refer to illustration on page 2) Secure in place using 4 x self tapping screws and silicone sealant.

3. Position the pellet fire in the desired location, check that the pellet fire and floor protector have adequate clearances/projections and that the vent system will be clear of ceiling joists, trusses, etc. (refer to the pellet fire installation manual) Once you have positioned the pellet fire, secure it to the floor using suitable anchors. Drill through the floor protector and into the floor using the two 8mm holes provided at the rear of the pellet fire base.

4. At a point directly above the pellet fire vent centre, cut a 200mm square hole through the ceiling and a 150mm hole through the outer roof lining. Trim out the top face of the ceiling, using timber nogs creating a square aperture measuring 200mm internally.

5. Fit the mount plate into the ceiling by sliding the 200mm diameter stub casing attached to the mounting plate up into the ceiling until the two upturned edges of the mount plate rest against the underside of the ceiling. Square the mount plate to the wall and secure into location with the 4 x screws supplied into the nogs just fitted.

6. Moving onto the roof with the 150mm diameter galvanised casing, lower the slotted end of the casing into the roof cavity until it locates inside the brackets on the top face of the mounting plate. Return back into the room and using the two x 6mm bolts and washers supplied. Securely bolt the base of the 150mm diameter casing to the rivet nuts pre-fitted into the mount plate brackets.

7. Return back onto the roof and using a suitable flashing, weather proof the joint where the 150mm diameter casing penetrates the roof. (By fitting brackets securing the casing to the roof material will further improve the rigidity of the installation.)

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8. Moving back into the home, remove the plastic film from the ceiling plate and place it black side down onto the top of the pellet fire.

9a. Unwrap the two painted vent pipes taking care not to mark the painted surface and proceed to assemble the 3 x 100mm diameter vent pipes as described below.

9b. Smear an adequate amount of silicone sealant inside the top/un-crimped ends of the 2 painted vent pipes only.

9c. Taking the unpainted vent pipe insert its top/un-crimped end up through the mounting plate until its bottom crimped end is about 1250mm above the top of the pellet fire

9d. Taking one of the two painted vent pipes, fit its lower crimped end into the top of the centralizing bend previously fitted to the rear of the pellet fire in item 2. Lower the unpainted vent pipe which is protruding down from the mounting plate so that it fully connects into the lower painted vent pipe. Ensure these two vent pipe sections are firmly connected and aligned, then secure using three stainless steel rivets spaced equally around the joint.

9e. Lift the two assembled vent pipe sections so the bottom of the lower section is 1250mm above the top of the pellet fire and repeat the above procedure to fit the remaining painted vent pipe. Wipe off any excess silicone from joints.

9f. With all three vent pipe sections securely joined, lift the bottom section of the vent pipe out of the centralizing bend then move it slightly off centre and allow it to rest on the centralizing bend. Smear an adequate amount of silicone sealant inside the top of the centralizing bend (move the vent pipe assembly as required to ensure the entire surface is coated with silicone sealant) Place the ceiling plate over the centralizing bend so the centre hole is directly above the centralizing bend fitted to the pellet fire, then lower the vent pipe into the top of the centralizing bend, with the vertical vent pipe seam facing the rear.

9g. Carefully move the ceiling plate up the vent pipe ensuring not to mark the painted surface and clip the ceiling plate onto the mounting plate.

9h. Secure the lower vent pipe attached to the centralizing bend using three stainless steel rivets spaced equally around the joint.

9i. Making your way back onto the roof, slide the slip section of the outer casing up until the top of the slip section is level with the top of the vent pipe (+ or – 10mm) then secure this slip section to the outer casing using rivets.

9j. Fit the stainless steel cowl into the vent pipe ensuring the three brackets fixed to the cowl fit outside the casing slip section. Drill through the pre punched holes in all 3 brackets into the casing slip and secure with self tapping screws to allow for future easy removal during cleaning.

SIDE VIEW

REAR VIEW

A

D

E

F

B

G

C

H

C

H

600mmminimum

250mm

100mmminimum

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PELLET FIRE INSERT VENT SYSTEM INSTALLATION IMPORTANT NOTE TO THE INSTALLER – Pellet fire “vent systems” are pressurised at all times during the operation of the appliance, and it is crucial that every joint in the vent system is fully sealed using suitably rated “high temperature silicone” [Pioneer supply industrial grade RTV silicone suitable for this purpose] NOTE; •Ifjointsarenotfullysealedashmayblowintotheroom. •Priortocommencinginstallationensurethat; - Abuildingconsenthasbeenissuedfortheinstallation. - Youarecompetentandcapabletocarryoutthisinstallation. -Somestainlesssteelcomponentsofthisventsystemhavesharpedges,beaware! - Youhavereadandfullyunderstandtheseinstructions.

- Youhaveasuitableflashingavailablewhichisappropriateforthechimney. - Youalsohaveasuitablesiliconeforboththeflashingandtosealallthejointsoftheventsystem.

- Youhavecheckedtoensureallthecomponentsoftheventsystemaslistedbeloware includedwiththekit;

A - 3 x 1200mm lengths of 100mm diameter S/S vent pipe B - 1 x 600mm length of 100mm diameter S/S vent pipe C - 1 x 100mm S/S telescopic offset (2 piece) D - 1 x 600mm length of 100mm S/S flexi flue bent 90 degrees one end E -1x“T”piecewithcapfitted[capisremovablewithgasketseal] F - 1 x 150mm diameter galvanised casing G - 1 x Galvanised angle bracket H-1xCowlassembly PRE INSTALLATION All Metro Pellet Fires are tested using all applicable procedures and equipment under AS/NZS 2918:2001 when installed in accordance with the installation and operation manual supplied with every Metro pellet fire. Prior to installing your Metro pellet fire insert into a masonry chimney, it is important that certain clearances and other requirements are complied with as detailed below

Chimney cavity – The chimney should be swept, firebricks removed if necessary, and the hearth of the fireplace checked to ensure it is level.

Floor Protector – A floor protector must extend 531mm forward of the front of the fireplace cavity opening.

Electrical Requirements - Ensure a 3 pin electrical outlet is installed in the chimney cavity with a suitable isolation switch adjacent to the appliance outside the cavity in accordance with New Zealand electrical regulations; if none exists get a qualified electrician to install one.

Important – It is critical that the components of this Insert Pellet Fire Vent system are installed as detailed within these instructions. This is necessary for the appliance to be moved from the chimney cavity for annual cleaning and servicing, then reinserted without having to disconnect or alter the vent system.

INSTALLATION 1. The galvanized angle bracket supplied must be attached to the “T” Piece as a means of securing the “T” inside the

chimney cavity. This bracket has 4 sets of holes pre-punched enabling it to suit varying width chimneys. NOTE – Most chimneys are approx 800mm wide and these instructions are based on this measurement [move the bracket location on the “T” accordingly if the internal chimney width of your installation is more or less than 800mm]

- Place a liberal amount of silicon inside the “STRAIGHT END” of the S/S flexi flue, and fit this over the side entry of the “T” piece. Place these two components on a flat surface and ensure the 90 degree bend “IS AT THE LEFT END POINTING UP” and the capped end of the “T” is “FACING YOU” [as illustrated in Figure 1]. Secure the flexi flue to the “T” using four stainless steel rivets at 90 degree spacings around the circumference of the joint.

- Now position the galvanised angle bracket in place with the 50mm fold “TO THE RIGHT FACING UP” and hanging over the “T” by 15mm (as illustrated in figure 1).Note – This bracket must be positioned “parallel” with the flexi flue and “JUST TOUCHING” the removable cap of the “T” piece. Firmly secure the bracket in position with a minimum of 4 stainless rivets drilling through the appropriate pre-punched holes and/or drill others as required.

15mmFigure 1

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- With the “T piece, flexi flue and bracket” now assembled, position this pre-assembly into the “RIGHT HAND SIDE” of the chimney cavity with the centre height of the “BRACKET” 300mm above the base of the chimney cavity, and the two holes to be drilled into the masonry through the brackets return fold 270mm back from the chimney cavity entrance. Secure using two 6mm dynabolts or equivalent masonry anchors.

2. Smear an adequate amount of silicone sealant inside the top/un-crimped ends of the vent pipes. Secure the vent pipes together ensuring the vent seams are in line. Vent pipe joints must be fully compressed to ensure a good seal, and then riveted together at 3 even points around the vent join. For installations where extra lengths of vent pipe are required, or when the weather is poor, it will be easier to assemble the vent pipe lengths as they are lowered into the masonry chimney. Prior to installing the assembled vent pipe into the masonry chimney cavity, take careful note to ensure there are no overhead power lines in close proximity. Lower the vent pipe into the masonry chimney, with the crimped end entering the top of the chimney cavity first.

3. From inside the cavity hold the lower section of the vent pipe in its approximate position and measure from the centre of the vent pipe to the centre of the top outlet of the “T” piece. Smear an adequate amount of silicone onto the slip section of the offset to ensure a good seal and then adjust the telescopic offset to the centre to centre measurement from the “T” piece to the vent pipe. Rivet the offset in three locations around its circumference. (If the offset is used in its fully compressed form, it will be necessary to modify the end of the male slip section otherwise it will restrict the internal diameter) Apply a liberal amount of silicone around the crimped end of the lower vent pipe, lift the assembled vent pipes up high enough to allow it to be inserted into the un-crimped end of the offset, rivet together at 3 even points around the join, then fit the lower crimped end of the offset into the “T” outlet, silicone and rivet into position.

4. Making your way back onto the roof secure the outer casing with suitable fasteners and weatherproof seal to the masonry chimney top with mortar or silicone. A masonry chimney flashing plate is recommended and will need to be fabricated with an upturn to secure the 150mm outer casing. Note: The top of the outer casing must be “level” ( + or - 10mm) with the top of the 100mm stainless steel vent pipe. Place the 100mm cowl over the vent and screw to the 150mm casing and secure with S/S screws.

5. Moving back into the home, mark a line 320mm from the front wall of the fire place cavity opening out into the room, this will give a 28mm gap for the facia to slide into once the pellet fire is in position.

6. Position the rear of the pellet fire just out of and to one side of the opening to allow maximum access, pull the flexi pipe out to the fire, smear a liberal amount of silicone inside the pre-bent end of the flexi flue and push over the pellet fire outlet then screw in place.

7. Fit the fascia and MX3 controller as per the instructions supplied with the fascia.

8. Slide the unit back into the cavity until the mark lines up with front of the base, TAKE CARE NOT TO DAMAGE THE EXHAUST FAN WHICH PROTRUDES OUT TO THE LEFT.

9. Open the pellet fire door drill and fit 2 suitable fasteners to fix the unit to the floor, if using masonry fasteners use a rawl bolt or similar so that the fire can slide out over them when the bolts are removed.

SIDE VIEW

REAR VIEW

A

B

C

E

D

F

H

C

G

D

E

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Figure 4: Metro Pellet Fire Insert Surround

USE NUTS AND BOLTS TO SECURE HERE

INSERT MX CONTROL PANEL HERE (SECURE WITH BLACK RIVETS PROVIDED)

INSTALLING THE METRO PELLET FIRE INTO A TIMBER CAVITYIf the pellet fire is being installed into a timber cavity installation,

1. Prepare the cavity opening to the minimum dimensions shown in figure 2 and line with non-combustible material such as villa board.

2. The 100mm vent pipe must be fully cased with 150mm galvanised casings from the top of the telescopic offset to the top of the vent pipe exiting the roof. (as shown in figure 3)

• These casings must be supported in position, either attached to the vent pipe, or to the inside of the cavity.

• This installation into a timber framed cavity will require a “Metro Pellet fire Insert vent system”, plus additional lengths of 150mm diameter galvanised casings with centralising brackets.

3. If heat sensitive material (i.e wooden floor)is located below the pellet fire an insulated floor protector must be installed. This floor protector must extend 150mm forward of the ashlip.

Figure 3

Figure 2

575MM850MM

720M

M

130MM MINIMuM

IMPORTANT MESSAGE• ALL EXPOSED 100MM VENT PIPE INSIDE THE

CAVITY MUST BE A MINIMUM OF 130MM FROM ANY COMBUSTIBLE MATERIAL.

• THE INSTALLATION OF THIS VENT SYSTEM AND APPLIANCE IS TESTED AND APPROVED FOR THE METRO BAY INSERT PELLET FIRE ONLY.

WARNING

WARNING

Fascia SurroundThe METRO pellet insert surround can be seen in Figure 4. The surround comes in 3 separate pieces and needs to be assembled before being attached to the pellet fire. Layout the top and sides of the surround on the floor as shown in Figure 4. Verify that each side piece mounting holes are aligned with the top piece mounting holes. Using the supplied nuts & bolts, secure the side pieces to the top. Mount the MX3™ Control board as shown. Your surround is now ready to mount to the insert.

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Metro Pellet Fire Insert RemovalThere may be some situations where the METRO pellet insert needs to be removed from the fireplace; venting may need to be resealed, regular maintenance performed, etc....

Removal of the METRO pellet fire insert from a fireplace is the reverse of installation with the following exceptions: make sure the insert is not operating, has had sufficient time to cool down and that power to the insert has been removed.

Operation and MaintenancePlease refer to the “Pellet Fire Operation” section of this manual for complete instructions on how to operate your METRO pellet insert. The maintenance of the METRO pellet fire insert is the same as the maintenance of a free standing pellet fire. Please read the “Maintenance” section for instructions on cleaning your insert, venting and other maintenance precautions.

OPERATION – GENERAL OVERVIEW

The first step in understanding your new METRO pellet fire is to familiarize yourself with its operation. Your pellet fire has 3 main systems: Feed, Combustion and Circulation.

These 3 systems work together to produce enough heat for your room. The feed system uses an auger to “feed” the pellet fuel into the burn pot. The combustion system provides the air for the fuel to burn and pushes the smoke outside through the vent pipes.

The circulation system takes cold air from the room and pushes it through the heat exchanger where it will warm up and flow back into the room as hot air. These 3 main systems are all control by the MX3™ control system (see Figure 5).

Safety features1. Pressure Switch: This safety device is used to turn the feed off if pressure

is lost in the pellet fire.

2. Circulation Fan Override: If your pellet fire begins to overheat, this safety device switches the circulation fan to the highest possible setting to try to cool your pellet fire down to a safe temperature.

3. High Limit/Manual Reset Thermal Disk: If the circulation fan fails to cool the pellet fire down fast enough, this thermal disk will turn the feed off . This final safety device guards against your pellet fire from overheating. If this thermal disk trips, the right side panel will need to be opened and the thermal disk reset. See “Maintenance” and “Troubleshooting” sections for more information.

Electric IgniterYour METRO pellet fire is equipped with an electric igniter. The electric igniter is a convenient way of lighting a fire in your pellet fire without the use of lighter gels or starter fuels.

Fueling the HopperOn the free standing pellet fire model there is a lid covering the hopper. Pull up on the handle, as shown in Figure 6 to load the hopper with fuel (the free standing pellet fire can hold up to 20 kgs of fuel). For the insert pellet fire models, remove the cover plate as shown in Figure 7. Load the fuel into the opening to fill the hopper. The insert pellet fire model can hold up to 18 kgs of fuel.

Figure 6: Free standing Pellet Fire Hopper Lid

Figure 7: Insert Pellet Fire Hopper Opening

Figure 5: MX3™ Controller

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OPERATION – MX3™ CONTROLLER

Basic DescriptionThe MX3™ control is a digital control that uses a computer to control the operation of your pellet fire. You should be familiar with all of the buttons on this control before using your pellet fire. Each button and their function are described here.

“AUTO,HIGH/LOW,MANUAL” SwitchYour pellet fire is capable of operating in 3 different modes; “AUTO”, “HIGH/LOW” and “MANUAL”.

Mode Selection Guide

Switch PositionThermostat/Timer

RequiredDescription

MANUAL NORelies on a person to press the ON/OFF button located on the control panel. The pellet fire will automatically light.

HIGH/LOW YESSwitches heater from user setting to factory LOW setting based on wall thermostat, remote control, wall switch or other switching device.

AUTO* YESTurns Heater ON and OFF based on wall thermostat, remote control, wall switch or other switching device. Turns Heater ON and OFF based on wall thermostat, remote

1. “MANUAL” Mode: When used in this mode, your pellet fire is controlled from the control panel only. When the pellet fire is in the “MANUAL” mode, the pellet fire will not respond to any external switch (i.e. thermostat). The pellet fire will automatically light itself when it is first turned on. When the “HEAT SELECT” light comes on, choose the heat setting you want to operate the pellet fire at. The pellet fire will continue to operate at this heat setting until you decide to change it or want to turn the pellet fire off (by pressing the ON/OFF button).

2. “HIGH/LOW” Mode: With the switch in this position, your pellet fire will alternate from a factory preset low level to the setting you have chosen with the “HEAT SELECT” button (see “HEAT SELECT: Button” section for more information). This mode is almost exclusively used with an externally wired switch and is highly recommended since it can create substantial fuel savings. The pellet fire will automatically light itself when it is first turned on. When the thermostat senses that heat is required, the pellet fire will operate at the setting you have chosen with the “HEAT SELECT” button. When the thermostat is satisfied, the pellet fire goes down to the factory preset low level.

3. “AUTO” Mode: With the switch in this position, your pellet fire will turn itself on and off based on an externally wired switch. The most common use of this mode is a programmable or non-programmable wall thermostat. When wired to a thermostat, the pellet fire will automatically light itself when the thermostat senses that heat is required and will automatically turn itself off when the thermostat is satisfied. This mode can also be used with a wall switch or remote controls. Consult your local dealer or visit WWW.METROFIRES.CO.NZ for more information on available options.

“ON/OFF” ButtonThis button allows you to turn the pellet fire on and off. Once pressed, the pellet fire will go through a start-up sequence and the ON/OFF light will blink. During this time, the feed rate is preset and the “HEAT SELECT” button is disabled. Once the pellet fire is warm enough, the “ON/OFF” light will stop blinking and you will be able to change the heat setting with the “HEAT SELECT” button.

“HEAT SELECT” Button & Bar GraphThere are 5 possible heat settings for your pellet fire. Each setting is indicated in the bar graph; 1 being the lowest, 5 being the highest. Pressing the “HEAT SELECT” button will change the heat setting as indicated in the bar graph. Each time the button is pressed, your pellet fire will go to the next higher heat level (from 1 to 2, 2 to 3 etc...). Once the heat level reaches the highest setting (5) and the “HEAT SELECT” button is pressed again, the heat level will return to the low setting (1). Please note that during the start-up period, the “HEAT SELECT” button is disabled. At some point during the start-up period, you will be able to set the heat level but the pellet fire will not operate at the desired setting until it

IMPORTANT MESSAGE• DAMPER CONTROL – PLEASE ENSURE

DAMPER IS FULLY OUT FOR SETTINGS 3,4 & 5 AND FULLY IN FOR SETTINGS 1 & 2.WARNING

15

has warmed up properly. Also, your pellet fire will always remember which heat setting was used last and return to that setting next time the pellet fire is turned on (Power failures will result in this setting being lost). Depending on conditions you may need to adjust the side damper, generally IN for setting 1 and 2, fully OUT for settings 3, 4 and 5.

“AUGER” ButtonYour pellet fire uses an auger system to feed fuel into the burn pot. When the auger system is working, the “AUGER” light will be on. During normal operation, this light should blink periodically. Holding the “AUGER” button will run the auger system continuously. This button should only be used to fill the auger with fuel. Using this button during normal operation will cause too much fuel to fall into the burn pot and may result in damage to the pellet fire or an unsafe situation.

“FAN” ButtonDuring normal operation of your pellet fire, the circulation fan (blows air into the room) speed can only be changed by changing the heat setting (see “HEAT SELECT” button) The “FAN” button is used to override the factory fan setting and run the circulation fan on the highest setting. Pressing the “FAN” button again will return the fan to its original setting.

“TRIM” ButtonNot set for use with the Metro Pellet Fires.

Wall thermostat, wall switch or other switching device.The MX3™ control is capable of using an external switch (such as a millivolt programmable or non-programmable wall thermostat) to turn the pellet fire on and off. The switch/thermostat must be wired to the blue terminal block as shown in Figure 8.

Please Note: Thermostat option not available in Canterbury

STARTING YOuR PELLET FIRE

This method applies to all modes of operation (“AUTO, HIGH/LOW, “MANUAL”). For “AUTO” mode, use thermostat or other switching device in lieu of “ON/OFF” button. Once your pellet fire is properly installed, complete the following steps to start your pellet fire:

1. Ensure that there is adequate fuel in the hopper and that all ash gates and doors are closed.

2. Make sure side damper is fully out

3. Press the “ON/OFF” button. The following should happen

a. The “AUGER” and “ON/OFF” light will blink.b. The exhaust fan will start.c. The circulation fan will remain off (will come on after the start up cycle when the pellet fire reaches

operation temperature.d. Igniter will come on.

4. If the auger tube is full with wood pellets, proceed to step 4. If the auger tube is empty, (i.e if this is the first time you are starting the pellet fire or it has been run out of wood pellets) proceed with the following instructions:a. Press and hold the “AUGER” button; the “AUGER” light should stay lit until the button is released.b. Continue to hold the “AUGER” button until fuel begins to drop into the burn pot. This may take several

minutes.c. Once the fuel begins to drop into the burn pot, this means that the auger tube is full with wood pellets.

Release the “AUGER” button.d. If the pellet fire turns off before the fuel begins to drop into the burn pot, press the “ON/OFF” button to

restart the pellet fire. Repeat steps a-c.

5. After the fuel begins to drop into the burn pot it takes about 5-8 minutes for a flame to appear. Allow the flame to stabalize for 15 minutes

6. Adjust the heat setting as desired (see “MX3™ Control” section).

7. If the pellet fire shuts OFF during the start up cycle and there is still a flame, press the “ON/OFF” button again.

• TO PREVENT INJURY OR DAMAGE TO THE PELLET FIRE, ALWAYS UNPLUG THE PELLET FIRE FROM THE POWER OUTLET BEFORE SERVICING.CAuTION

Figure 8: Wall thermostat terminals

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Stopping your Pellet FireTo stop your pellet fire, simply press the “ON/OFF” button (for “AUTO” mode, switch the thermostat or other switching device to “OFF”). This will cause the feed system to stop (the “AUGER” light will stop blinking) and the flame should die out within 5 minutes. The exhaust fan and circulation fan will continue to run until you pellet fire is cold (approximately 30 minutes). DO NOT turn OFF electrical power to stop the pellet fire, as this may result in your pellet fire overheating.

IMPORTANT MESSAGE• DO NOT USE FLAMMABLE LIQUIDS OR AEROSOLS TO START OR REKINDLE THE FIRE.• DO NOT USE FLAMMABLE LIQUIDS OR AEROSOLS IN THE VICINITY OF THIS

APPLIANCE WHEN IT IS OPERATING.• MAKE SURE THE AMOUNT OF FUEL IN THE BURN POT DOES NOT EXCEED THE HEIGHT OF THE BURN

POT AT ANY POINT DURING OPERATION. THIS CAN CAUSE SEVERE DAMAGE TO YOUR PELLET FIRE.• DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL• THE PELLET FIRE IS HOT WHILE IN OPERATION. KEEP CHILDREN, CLOTHING AND FURNITURE AWAY.

CONTACT MAY CAUSE SKIN BURNS.

WARNING

MAINTENANCE & CLEANING

During normal operation, your pellet fire produces a lot of flyash. This flyash will collect in the vent pipes and inside your pellet fire and restricts the flow of the flue gases. Improper maintenance leads to poor performance, component failure and can be dangerous. Please adhere to the following maintenance schedule :

Before each heating season:1. Clean the venting system. If there is a significant amount

of soot build up, it should be removed to prevent the risk of a chimney fire. By making sure the exhaust venting system and the pellet fire itself are being maintained properly and are cleaned on a regular basis, you reduce the likelihood of a chimney fire occurring.

2. Clean behind the back heat shield as well as all exhaust passages. Ashes can build up behind the back heat shield and inside the exhaust passages.

To remove the back heat shield you must remove 4 bolts located at each corner of the heat shield. On some models the side heat shields must first be removed by removing the 2 bolts holding them in place. Using a brush, remove all of the ashes that have built up on the back wall of the combustion chamber, on the inside of the heat shield as well as in the exhaust passage. Inspect the auger chute gasket at this time. Make sure the gasket is still in good condition and that it is in the original position when the back heat shield is bolted back into position. Make sure to clean behind the back heat shield after every 3 tons of fuel burned. Figure 10: Exhaust fan housing

Figure 9: Heat Shield

• DO NOT USE ABRASIVE CHEMICALS TO CLEAN THE PELLET FIRE AND/OR LABELS PLACED ON THE PELLET FIRE. THESE CHEMICALS CAN DAMAGE BOTH THE PAINT AND LABELS ON THE PELLET FIRE.CAuTION

IMPORTANT MESSAGE• ALLOW THE PELLET FIRE TO COOL TO ROOM

TEMPERATURE AND UNPLUG THE PELLET FIRE BEFORE PERFORMING ANY MAINTENANCE.WARNING

REMOVE THESE SCREWS

17

3. Clean the exhaust fan and housing. Ash accumulation on the fan blades will reduce the life of your exhaust fan. Frequent cleaning will help extend the life of this component. Open the left side panel to access the exhaust fan. Using a Common (flat head) screw driver, remove the 6 sheet metal screws holding the fan motor to the housing (See Figure 10). Using a brush, clean all ash from the exhaust fan blades and housing.

4. Inspect the condition of the door gasket periodically and replace it as necessary. It is important to make sure the door gaskets are in good condition. Gaskets in poor condition will not allow the door to seal properly and the pellet fire will not function as efficiently.

5. Oil the circulation fan motor. To oil the motor bearings, the right hand side panel must first be opened. This is done by removing the 2 screws near the front of the pellet fire as shown in Figure 11. Use a square head or Phillips screwdriver to remove the screws. You will now be able to swing the panel open and access the circulation fan. There are 2 oil ports located on the top of the motor, one near the end and one near the fan housing as shown in Figure 12. There may be rubber plugs in one or both of these oil ports. These plugs must be removed prior to and replaced after oiling. Place a few drops of light oil, such as sewing machine oil, in each port.

6. Perform weekly maintenance.

1. Pull and push the tube scraper rod located in the center, above the door (See Figure 13). This will remove the ash deposits on the heat exchanger tubes. The removed ash will fall on the top heat shield, located in the burn chamber.

2. Lift the top heat shield and remove it carefully as there may be a significant amount of ash on it. Using a brush, clean the top heat shield and dump the ashes into the burn chamber.

3. Clean the burn pot assembly (Figure 14) thoroughly. Lift the splash guard up off of the burn pot assembly and remove. Lift the burn pot out of the burn pot stand. Remove any ashes that have built up inside of the burn pot and make sure that all of the holes are clear of ashes and debris. Lift up on the burn pot stand and pull towards you to remove. Make sure there are no ashes remaining in the burn pot stand. Failure to do so can be a fire hazard. Place all ashes into a metal container with a tight fitting lid.

4. Using the brush, clean the walls and floor of the burn chamber.

5. If your unit is equipped with the large ashtray, open the ashtray slightly and pull on each ash gate (Figure 15) until the ash falls from the burn chamber into the ashtray. Do not pull the ash gates too far as they may fall out. Sweep remaining ashes into the ashtray. For models with no ashtray, scoop out the ashes into a metal container with a tight fitting lid.

Figure 11: Holes for screws on thr right side panel Figure 12: Oil ports on a circulation fan

RE

MO

VE

TH

ES

E S

CR

EW

S T

O

OP

EN

TH

E S

IDE

PA

NE

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Figure 13: Tube scraper rod to clean the heat exchanger pipes

Figure 14: Burn pot stand assembly

SPLASH GUARD

BURN POT

BURN POT STAND

18

6. Close the ash gates (if equipped) and remove the ashtray. Dispose of the ashes in a safe manner. If the ashes are stored in a container, make sure the lid is secure. DO NOT place the container on a combustible surface. Replacement of ashtray is reverse of removal.

NOTE: Ashes should be placed in a metal container with a tight fitting lid. The closed container of ashes should be placed on a noncombustible floor or on the ground, well away from all combustible materials, pending final disposal. If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be retained in the closed container until all cinders have been thoroughly cooled. Do not place any other waste materials in this container.

7. Empty out the hopper once every 2 weeks. Vacuum all the sawdust build up in the hopper and auger chute opening.

8. Reinstall all removed parts to their original positions.

9. Clean the glass with a mild glass cleaner when dirty. DO NOT clean the glass when the door is hot. This is very important to see if the pellet fire is burning properly or not. DO NOT hit the glass or slam the door shut. This may cause the glass to crack or break. DO NOT operate the pellet fire if the glass is cracked or broken. DO NOT replace the glass with any type of glass other then an APR Industries Ltd. factory approved glass. If the glass cracks or breaks, turn the pellet fire OFF. DO NOT operate the pellet fire until the glass has been replaced.

NOTE: Depending on the type of fuel you use and the frequency that you use the pellet fire, you may need to clean the pellet fire more frequently.

After each heating season:1. Remove all the pellet fuel from the hopper. Run the pellet fire to empty the auger tube. Vacuum the hopper

and auger tube. Clean the rest of the pellet fire.

2. Open up both side panels and clean out any pellets, dust, ashes or debris that may have built up in the back of the pellet fire. Once at the back of the pellet fire is cleaned, close both side panels.

Figure 15: Ash gates for a Metro pellet fire

ASH DOOR GATES

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TROuBLESHOOTING GuIDE

TroubleshootingYour METRO pellet fire is equipped with a diagnostic light feature. When a problem occurs, the heat setting bar graph will light up to indicate where the problem may be.

Each light has been numbered for easy identification. The chart below has been included to help you determine which corrective action should be taken. A complete description of each corrective action is included in the following pages of this manual. Some problems, such as flame problems, will not cause the diagnostic lights to light up.

MX3™ Control Trouble Shooting Guide

Problem Light Status Possible Causes Remedy

Heaterwillnot feed pellets

All lights off No power.Check to see if heater is plugged in.

Check electrical outlet for power.

#2 light blinks (Pressure system

failure)

Exhaust vent and exhaust fan are blocked

Clean exhaust venting and exhaust fan.

Exhaust passage and exhaust box pressure tap are blocked.

Clean exhaust passage and pressure tap.

Pressure switch tube is cracked or broken

Replace pressure switch tube.

Pressure switch has failed. Replace pressure switch.

Exhaust fan has failed. Replace exhaust fan.

#3 light blinks (Proof of flame

failure)

Hopper is empty. Fill hopper with fuel.

Manual reset thermal disk has tripped.

Reset the manual reset thermal disk.

Manual reset thermal disk has failed.

Replace the manual reset thermal disk.

Exhaust fan thermal disk has failed.

Replace exhaust fan thermal disk.

Auger jam. Empty hopper and clean out auger

Auger motor has failed. Replace auger motor.

Stovewon’tturnoff. Normal

Exhaust fan thermal disk has failed.

Replace exhaust fan thermal disk

Stove in “Cool Down” mode.Allow sufficient time for the stove to cool down.

MX Control board has failed. Replace MX Control Board

Stovewillnotlight Normal

No pellet fuel. Add fuel to hopper.

Burn pot dirty. Clean burn pot.

Fuse blown. Replace fuse

Igniter slipped out of igniter tube. Push igniter back into place.

Igniter has failed Replace igniter.

No power to igniter. Replace MX Control Board

Fuelpilesup. NormalBurn pot dirty. Clean burn pot.

Poor quality fuel. Change fuel supplier.

Short flame on high feedPoor quality fuel. Change fuel supplier.

Heat exchanger requires cleaning Clean heat exchanger.

Too large and dark orange flame

Poor quality fuel. Change fuel supplier.

Smell of smoke in the room

NormalThe pellet venting joints not sealed properly.

Seal all joints with high temperature RTV siliconne sealant.

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Corrective Actions

Proof of Flame Failure1. Verify that there is sufficient fuel in the hopper and that the pellet fire has run for long enough to fill the auger

tube. (See “Starting (lighting) your Pellet Fire for the First Time” section)

2. Verify that the auger has not jammed. Occasionally, fuel can become lodged in the auger and prevent the auger’s proper operation. Open one of the side panels and grasp the auger motor. Move the auger motor back and forth. It may be difficult to move at first but should move relatively freely. If it will not move, empty the hopper and look for foreign objects in the auger.

3. Verify that the auger motor is working. Plug the pellet fire in. Without lighting a fire, start the pellet fire. Verify that the white plastic fan on the auger motor is turning. If it does not turn, check for power at the auger motor and replace the auger motor as necessary. Remember to unplug the pellet fire before attempting any service.

4. Verify that the auger is properly secured to the motor. Empty the hopper and locate the auger bolt (approximately 1/4” square heat) on the auger. Remove the bolt and make sure the hole is aligned with the flat portion of the auger motor shaft. Reinstall the bolt and tighten.

5. Check the manual reset thermal disk. If the manual reset thermal disk has tripped, you will need to reset it.

6. If none of the above resolve your problem, contact your local METRO dealer.

Pressure Switch Failure1. Verify that all doors, ashtrays and ashgates are properly closed and well sealed. If any leakage is present,

replace appropriate gaskets.

2. Verify that the pellet fire is clean. Clean all venting and exhaust passages in the pellet fire. Refer to “Maintenance” section for more information on cleaning your pellet fire.

3. Verify that the pressure switch tube is not cracked or loose. Replace as required. Also verify that the pressure port on the pellet fire is clean.

4. Verify that the exhaust fan is in good working condition. When you start your pellet fire you should hear the exhaust fan start instantaneously. If the exhaust fan is not working, check for power at the exhaust fan and replace the exhaust fan as necessary. Remember to unplug the pellet fire before attempting any service.

5. Verify that the pressure switch is working properly. Apply a slight vacuum to the pressure switch tube. The pressure switch should “click” when a vacuum is applied. Replace as necessary. Note: Pressure Switches rarely fail.


Manual Reset Thermal Disk FailureThe manual reset thermal disk is a safety device to prevent the pellet fire from overheating. This thermal disk will trip when the body of the pellet fire reaches a certain temperature. This section will describe the possible reasons for the pellet fire to overheat.

1. The circulation fan may have failed. Verify that the circulation fan is in good working condition. Start your pellet fire by pressing the ON/OFF button. Allow the pellet fire to go through it’s normal start up cycle. Once the pellet fire has finished it’s start up cycle, the circulation fan should come on. Cycle through each setting by pressing the Heat Select button. The fan should operate faster at the higher Heat Select settings.

2. The circulation fan override thermal disk may have failed. Verify that the circulation fan override thermal disk is working properly.

3. The manual reset thermal disk itself may have failed. Verify that the manual reset thermal disk is working properly.

4. If your Manual Reset Thermal Disk is continuously tripping, contact your local METRO dealer.

IMPORTANT MESSAGE• BEFORE PERFORMING ANY SERVICE, MAKE SURE THE PELLET FIRE IS COLD AND UNPLUGGED. DO

NOT UNPLUG THE PELLET FIRE WHILE THE PELLET FIRE IS OPERATING OF IF THERE IS A FLAME. WE STRONGLY RECOMMEND USING QUALIFIED SERVICE PEOPLE.WARNING

21

Ignition Failure1. Make sure damper is fully out.

2. Verify that the fuse has not blown. The fuse is located in the equipment compartment on most models. If you are looking at the front of the pellet fire, open the right hand side panel. The fuse is on the MX Controller. If the fuse is blown, it will need to be replaced.

3. Verify for power at the igniter and replace the igniter if necessary.

4. Verify that the burn pot is clean. See “Maintenance” section for more information on cleaning your pellet fire. A dirty burn pot may cause ignition times to increase.

5. Check igniter connections - Check the igniter is in place.


OverheatingThis problem occurs when the circulation fan setting is too low for the amount of heat generated.

1. Verify that the circulation fan is working properly. With the pellet fire plugged in, start the pellet fire. Once the pellet fire has gone through the start up cycle, press the fan button. You should feel air coming from the heat exchanger. If not, check the control board and replace if necessary.

2. If the heat is not needed, reduce the feed and damper accordingly. Continue to reduce the feed until the circulation fan does not run on high.


Lack of Air.The most common cause of flame problems are improperly sealed door and ashtrays, dirty pellet fires, poor fuel, improper installation and improper damper adjustment.

1. Verify that all doors, ashtrays and ashgates are properly closed and sealed. Replace gaskets if necessary.

2. Clean your pellet fire thoroughly. Refer to the “Before each heating season:” section of the “Maintenance” section for detailed cleaning instructions.

3. Try using various brands of fuel. Although most manufacturers claim to produce “premium” grade wood pellets, contaminants and moisture will affect fuel quality.

4. If your pellet fire is less than one year old, your venting and/or air intake may be too restrictive. Contact your local METRO dealer for venting recommendations.

5. Check to make sure that the exhaust fan is running properly. Replace the exhaust fan if necessary.


ADDITIONAL INFORMATION

The following chart provides some additional information about your METRO pellet fire.

Heat Setting kW Output Pellets per Kg/hr

Low 4 0.9

Med 6 1.3

High 10 2

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DIAGRAMS AND PARTS LIST

Metro MX#™ Control Circuit Diagram

Pellet Fire Cross SectionEquipment Compartment

PARTS LIST

Item No. Description Part #

1 Circulation Fan Override, Thermal disk TDKLMT04

2 Manual Reset, Overheat Thermal disk TDKMR01

3 Exhaust Temperature Thermal disk. TDKLMT01

4 Static Pressure Switch SWC09902

5 Circulation Fan FAN12001

6 Auger Motor MTR12001

7 Exhaust Fan FAN12003

8 MX3™ Control Board CBDKZ002

Gaskets & Gasket Kits

9 9 Auger Chute Gasket Kit GKT9900

10 10 Circulation Fan Gasket GKT00202

Not Shown Glass Gasket Kit, BayWin (Includes inner and outer glass gasket) GKTGLBW

Not Shown Not Shown Door Rope Gasket, Baywin DORRPBW

Not Shown Not Shown Exhaust Fan Motor Mounting Gasket (Round) GKT00208

Not Shown Not Shown Exhaust Fan Mounting Gasket (Polygon Shape) GKT00209

Heat Shields & Other Parts

11 Back Heat Shield, BayWin - Burn Chamber BCKSLBW2

12 Top Heat Shield, BayWin –Burn Chamber TPHSL0BW

13 Burner Pot BPOT1005

14 Center Glass, BayWin GLSCTBW

Not Shown Side Glass, BayWin (1 only) GLSSDBW

15 Static Pressure Switch Tube TUBSPS01

16 Electric Igniter, Including Cartridge EC2-HA-230

If you don’t see the part you need, please contact your local dealer

MX3™ Controller8

WARRANTY INFORMATION

Information for Owner

Pioneer Manufacturing Ltd. honors a five-year limited warranty on all steel fabricated parts and a one-year warranty on all electrical parts. The following items are not covered under warranty:

Glass, Gasket and Seals, Ceramic Bricks, Burn Pot, Paint and Powder Coating, Gold Plating, Inner Heat Shields, Gear Motor, Self Igniter and Glass Saver™.

Contact Your Dealer for Warranty Information.

The limited warranty covers defects in the material and poor workmanship as long as the pellet fire has been installed in accordance with the instruction manual. Warranty is null and void if the pellet fire is misused. It is the option of Pioneer Manufacturing Ltd. whether to repair or replace the parts. The customer is responsible for all shipping costs to and from the factory.

Please fill out the Warranty Registration Card below and mail to the following address:

Pioneer Manufacturing Ltd. PO Box 11 Mamaku Street Inglewood, New Zealand

Make sure to attach a COPY of your proof of purchase along with the warranty registration card. Make sure to keep the original copy of your proof of purchase.

PO Box 11, Inglewood, 4347New ZealandPhone 06-756 6520Fax 06-756 6540Email [email protected] www.metrofires.co.nz

ADVICE, REPAIRS AND SERVICE

Firstly Call your supplier

Secondly Metro Fires www.metrofires.co.nz Phone 06 756 6520 Fax 06 756 6540

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