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Methods for Deploying Methods for Deploying eSignatures eSignatures in in Methods for Deploying Methods for Deploying eSignatures eSignatures in in Trip Reporting and Clinical Supply Trip Reporting and Clinical Supply Management for CTMS Management for CTMS Alex Platkin, Jason Essig, Ahila Selvaraj Alex Platkin, Jason Essig, Ahila Selvaraj DBMS Consulting OCUG 2009 New Orleans OCUG 2009 New Orleans 06 October 2009 CTMS Focus Group 1 CTMS Focus Group Session 08

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Page 1: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

Methods for Deploying Methods for Deploying eSignatureseSignatures in in Methods for Deploying Methods for Deploying eSignatureseSignatures in in Trip Reporting and Clinical Supply Trip Reporting and Clinical Supply Management for CTMSManagement for CTMS

Alex Platkin, Jason Essig, Ahila SelvarajAlex Platkin, Jason Essig, Ahila SelvarajDBMS Consulting

OCUG 2009 — New OrleansOCUG 2009 — New Orleans06 October 2009

CTMS Focus Group

1

CTMS Focus GroupSession 08

Page 2: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

AcknowledgementsAcknowledgementsAcknowledgementsAcknowledgements

� Thanks to OCUG for this opportunity to present � Thanks to OCUG for this opportunity to present

for the CTMS focus group

� Thanks to the OCUG Planning and Review � Thanks to the OCUG Planning and Review

Committee and Siebel Clinical CTMS Focus Group

Chairs for their patience in receiving and Chairs for their patience in receiving and

reviewing this presentation

2©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 3: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Business Case for EBusiness Case for E--SignaturesSignaturesBusiness Case for EBusiness Case for E--SignaturesSignatures

� CTMS is first and foremost a management and � CTMS is first and foremost a management and

tracking tool

� Identify data and processes with regulatory � Identify data and processes with regulatory

impact

� Is CTMS the “System of Record” ?

3©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 4: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

The Moment of TruthThe Moment of TruthThe Moment of TruthThe Moment of Truth

� Select business process� Select business process

� Trip Reports

Decision Points (e.g. Remove Subject)� Decision Points (e.g. Remove Subject)

� Site Communication Package

� Select an approach

� Typewriter Rule vs.

Electronic Record / Electronic Signature

4©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 5: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Scenario for EScenario for E--SignaturesSignaturesScenario for EScenario for E--SignaturesSignatures

� Trip Report Approval Workflow:� Trip Report Approval Workflow:

� CRA to sign on submitting

� Study Manager to sign on approval

5©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 6: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

6©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 7: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

AuthenticationAuthenticationAuthenticationAuthentication

� Components of e-signature per 21 CFR Part 11� Components of e-signature per 21 CFR Part 11

� Authenticate user

� Siebel authentication context

7©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 8: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

8©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 9: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

9©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 10: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

10©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 11: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

11©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 12: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Audit TrailAudit TrailAudit TrailAudit Trail

� What data is audit trailed� What data is audit trailed

� Components of audit trail per 21 CFR Part 11

12©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 13: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Signature LogSignature LogSignature LogSignature Log

� Record all signature events, name, date, values� Record all signature events, name, date, values

� Audit Trail for signature data (metadata)

13©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 14: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Part II: Supply ManagementPart II: Supply ManagementPart II: Supply ManagementPart II: Supply Management

14©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 15: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Supply Management ScenariosSupply Management ScenariosSupply Management ScenariosSupply Management Scenarios

� Business processes incorporated into CTMS� Business processes incorporated into CTMS

� IP distribution and tracking

� Managing product availability (warehouse inventory)

� Managing site inventory

IVRS/IWRS interface� IVRS/IWRS interface

15©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 16: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Serialized Asset ModelSerialized Asset ModelSerialized Asset ModelSerialized Asset Model

� Use Product–Asset hierarchy already in Siebel� Use Product–Asset hierarchy already in Siebel

� Kit-level control at depot and site

� Evaluate ROI (Return on Investment)

� Next steps (progress towards tracking solution?)

16©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 17: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Serialized Asset ModelSerialized Asset ModelSerialized Asset ModelSerialized Asset Model

� Leverage Product>Asset Hierarchy� Leverage Product>Asset Hierarchy

17©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 18: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Transaction RecordsTransaction RecordsTransaction RecordsTransaction Records

18©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 19: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Transaction DetailTransaction DetailTransaction DetailTransaction Detail

19©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 20: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Batch AccountingBatch Accounting

� No serializing: keep track of batch -> product

Batch AccountingBatch Accounting

� No serializing: keep track of batch -> product

� Manage available inventory for each protocol

� Replenish, ship, and re-allocate transactions

Ship to site

Internal

Bottles

PR001

Bottles

PR002

Brochures

PR001

Brochures

PR002

Internal

Replenish: pour into bucket

Batch expiry: spill bucket

20©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Batch expiry: spill bucket

Page 21: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Managing Inventory at SiteManaging Inventory at SiteManaging Inventory at SiteManaging Inventory at Site

� Example: When to deliver CRFs to sites, and how � Example: When to deliver CRFs to sites, and how

much

� Objective: send small amount each time, in

keeping with newly enrolled subjects

21©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 22: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Depletion and ReplenishmentDepletion and ReplenishmentDepletion and ReplenishmentDepletion and Replenishment

� Also: model ancillary products consumption

Formula:

100

120

140

Formula:

Inventory (N+1) =

Inventory(N) +

40

60

80

100Inventory(N) +

Supply(N) –

SubjectsActive(N) x PerSubjectRate

0

20

40

1 2 3 4 5 6 7 8 9 10

Replenish at pre-defined amount

Replenishment Alert

22©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 23: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Case StudyCase StudyCase StudyCase Study

� Batch Accounting Scenario� Batch Accounting Scenario

� Shipment Authorization to trigger shipment by

third party

� Shipment Authorization to trigger update of � Shipment Authorization to trigger update of

inventory per protocol

� E-Signature for the Shipment Authorization

23©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 24: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Shipment Authorization RecordShipment Authorization RecordShipment Authorization RecordShipment Authorization Record

� System record to issue report (authorization)

� Note the “Approved” status

Subtract shipped amount from relevant Protocol-� Subtract shipped amount from relevant Protocol-

Product-Batch combo bucket

24©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 25: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Shipment Authorization RecordShipment Authorization RecordShipment Authorization RecordShipment Authorization Record

25©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 26: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

Question and Answers Question and Answers Question and Answers Question and Answers

� Alex Platkin

[email protected]

+1-416-225-8115

� Jason Essig

[email protected]@clinicalserver.com

+1-917-846-7683

26©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting

Page 27: Methods for Deploying eSignatures in Trip Reporting and ... · Committee and Siebel Clinical CTMS Focus Group Chairs for their patience in receiving and ... tracking tool Identify

OCUG 2009 New Orleans: Methods for Deploying eSignatures in CTMS October 2009

BiographyBiographyBiographyBiography

Alex Platkin, Senior OLS/RDC/CTMS Global Deployment Alex Platkin, Senior OLS/RDC/CTMS Global Deployment Specialist, DBMS Consulting, Inc.

� Alex is a Senior OLS/RDC/CTMS Global Deployment Specialist DBMS Consulting, with several years of Siebel Specialist DBMS Consulting, with several years of Siebel business analysis and deployment experience.

Jason Essig, Senior Siebel Architect Expert, DBMS Jason Essig, Senior Siebel Architect Expert, DBMS Consulting, Inc.

� Jason is a Senior Siebel Architect Expert for DBMS Consulting, with 10+ years of Siebel configuration and Consulting, with 10+ years of Siebel configuration and architecture experience.

27©2009 DBMS Consulting, Inc. Unauthorized Duplication is Strictly Prohibited Presented by: DBMS Consulting