Methodology for Cross-Border Living Labs Networking: Knowledge Center

Hans Schaffers�Aalto University School of Economics (CKIR)

APOLLON Project

Homecare & Independent Living

Energy Efficiency

eParticipation / Media

eManufacturing

What  is  needed  for  cross-­‐border  Living  Lab  Networks?  

Common  methodology  

Common  ecosystem    

Common  benchmark  

Common  pla=orm  

Common  integra>on  framework  

APOLLON developed a common methodology for cross-border living labs

networks

Can  SMEs  use  Living  Lab  networks  to  test  and  enter  new  markets?

A scenario for SME innovation support in a Living Labs network

Methodology builds on the following basic scenario, which has contextualized versions in each of the four pilot experiments:

2.  First  contact  SME,  local  Living  Lab    

3.  Matchmaking    cross-­‐border  living  lab  

4.  Scoping  the  project  

5.  Stakeholder  idenCficaCon,  agreement  

6.  Project  coordinaCon  

7.  Market  introducCon  analysis  

8.  EvaluaCon  and  lessons  learned  

1.  SME  idenCfies  business  

opportunity    

The methodology framework is based on a set of “how to” questions

1.  How to set up, operate, the cross border network of living labs

2.  How to conduct joint research, innovation and market creation in the living lab network

3.  How to collaborate within the network and how to organise the network as a collaborative network (structure, process: people and organisations)

4.  How to address the specific cross border networking challenges / conditions

Building cross-border networks of living labs follows a phasing lifecycle

Ini>ate,  connect  

Plan  and  engage  

Support,  manage  

Sustain,  terminate  

Phases in setting up and operating living lab network for SME innovation

Phase   Defini>on   Output  

Connect  (incepCon)  

q Start  up  phase  of  collaboraCon.    q Find  partners  q Define  primary  goals  and  requirements  

q Partners  q IniCal  agreement  

Plan,  engage  (definiCon)  

q Define  stakeholder  and  partner  roles  q Evaluate  business  case  (benefits  –  costs)  q Agree  on  contract  details,  IPR  handling  q Establish  experiment  infrastructure  q Plan  experimental  acCviCes  and  tools  

q Project  plan  q Contract,  IPR  q Infrastructure  

Support  (operaCon)  

q Co-­‐innovaCon  of  product  enhancements  q Product  and  service  tesCng  q Expert  collaboraCon  q User  experience  observaCon  

q Experimental  results  q Product  improvements  q User  saCsfacCon  

CompleCon  (terminaCon,  sustainability)  

q EvaluaCon  of  living  lab  network  benefits  q CommercialisaCon  planning    

q Lessons  learned  q Good  pracCces  q CommercialisaCon  plan  

Living Lab Network development is the result of a series of activities

Phase  1:    Connec>ng  

• Business  opportunity  idenCficaCon  

• IdenCfy  potenCal  living  labs  

• Stakeholder  idenCficaCon  

• Project  vision  and  scope  determinaCon  

• Project  owner  idenCficaCon  

• DefiniCon  of  technical  infrastructure  

• Ensure  funding  • Preliminary  analysis  of  business  model  

Phase  2:    Planning  

• IdenCficaCon  and  selecCon  of  partners  

• CollecCng  business  needs  of  cross-­‐border  innovaCon  

• IdenCficaCon  of  cross  border  project  risks  and  benefits  

• Build  consorCum  and  establish  roles  

•   Agreements  and  contracts  

• IdenCficaCon  of  IPR  issues,  IPR  handling  

• Business  modeling  • Create  collaboraCon  environment  

• Plan  product  /  service  tesCng  

• Value  network  analysis  

Phase  3:    Opera>on  

• Project  management  &  governance  

• Experimental  tesCng  of  products  and  services  

• Managing  user  groups  • Benchmark  tesCng  results  

• Management  of  stakeholder  interests  

• Market  and  business  analysis  

• Business  plan  development  

• Support  collaboraCon  of  SME  and  living  labs  

• Knowledge  sharing  &  management  

• Management  of  value  networks  for  open  innovaCon  

Phase  4:    Comple>on  

• Learn  lessons,  define  good  pracCce  

• Prepare  commercialisaCon  plans  

• Business  plan  development  

• Project  terminaCon  planning  

• Knowledge  sharing  &  management  

Methodology development is part of the living lab networking pilot

Methodology  development  (idenCficaCon  and  elaboraCon  of  

methods,  tools,  guidelines,  collaboraCon  frameworks  and  processes  etc)    

Methods  and  tools  validaCon  in  the  verCcal  innovaCon  domains,  by  

introducing,  using,  tesCng  and  evaluaCng  them  

Recommended toolset

Validated methodology

Evaluation

Action Planning

Diagnosing Specifying learning

Action Taking

Diagnosing

Action Research Cycle

Following Action Research Cycle

Four  “ver>cal”  pilot  environments    planning  for  different  demonstra>on    pilots  

Action research

We developed a comprehensive methods and tools collection

Many methods and tools have been validated in the pilots

Experiment  domain   Methods  &  Tools  Support  

Healthcare  and  independent  living  experiment  

q   Project  planning  for  innovaCons  transfer  q   Value  network  analysis  q   Ecosystem  building  

Energy  efficiency  experiment   q Business  model  design  q   Research  benchmarking  q Use  transformaCon  q User  test  design  

eManufacturing  experiment   q Policy  &  regulaCons  database    q Guided  tours  in  Living  Labs  using  Webcam  technology  q   Cross  border  trading  of  DMI  agents  q Licence  agreement    

eParCcipaCon  experiment   q   IntegraCon  guideline    q Data  protecCon  agreement  q Sub  license  agreement  q Toolkit  for  sebng  up  community  

Validation example: Ecosystems analysis (Homecare)

Method  

The  ecosystem  analysis  idenCfies  the  different  actors  that  are  required  to  set  up  and  deploy  a  cross-­‐border  pladorm.  This  is  done  by  first  lisCng  the  various  roles  and  acCviCes  required  to  conduct  the  pilot  

Phase Connect,  Plan  and  Engage  

Origin  

Within  the  1irst  two  phases  we  started  with  a  more  traditional  approach  of  de1ining  and  creatin  an  ecosystem

EvoluCon   Initially  we  started  by  de1ining  an  ecosystem  based  on  the  health  context.  But  listing  the  various  actors  and  trying  to  create  a  common  ecosystem  (in  place  in  all  LLs)  was  not  feasible.  Therefore  we  switched  to  an  approach  in  which  we  focused  on  the  roles  and  responsibilities

RecommendaCons   A  cross-­‐border  pilot  require  a  local  ecosystem.  The  local  liviong  lab  is  best  placed  to  idenCfy  a  local  partner.  In  order  to  do  so  the  roles  and  responsibiliCe  need  to  be  very  clear.  This  process  cannot  be  done  by  one  actor,  it  has  to  be  a  joint  collaboraCve  process  

ValidaCon   In  each  of  the  pilots  an  ecosystem  analysis  was  done  to  1ind  and  setup  the  required  ecosystem  to  facilitate  the  cross-­‐border  pilot

Methods  and  Tools  are  accessible  at  the  Knowledge  Center  

http://knowledgecenter.openlivinglabs.eu/