metadata standards and organizational resource allocation: a case for the effective management of...
TRANSCRIPT
Metadata Standards and Organizational Resource Allocation
A Case for the Effective Management of Digital Assets
Portfolio Presentation (draft) by Camille MathieuIS 400, Fall 2014
01 December 2014
A costly (and persistent) “knowledge deficit”
1999: “...Fortune 500 companies would lose $12 billion [in 2000] as a result of intellectual rework, substandard performance, and inability to find knowledge resources...” (Feldman and Sherman 2000)
2009: “...an average of $8,200 per person per year is spent on content management activities which include searching, verification, organization, back-up and security...” (Widen 2009)
Enterprise Data/ Digital Assets“digital intellectual assets” held in different commercial “enterprise content management” (ECM) systems; manipulated by “knowledge workers”
Hot Topic: “67% of respondents indicated budget for content management initiatives was increasing by an
average of 15-20%” (Gleanster 2013)
...numerous, redundant, and expensive.
Enterprise content management systems seek to integrate “the management of structured, semi-
structured, and unstructured information, software code embedded in content presentations, and metadata
together in solutions for content production, storage, publication, and utilization in
organizations” (Päivärinta and Munkvold 2005)
Association for Information and Image Management AIIM, 2014:
60% of information managers are “firmly of the view that automated analytics in content management systems are the only way to improve classification and tagging to make their
content more findable”
● ECM costs are increasing
Summary of Current Issues● Enterprises require fast, reliable access to digital assets, but have a hard time achieving
this; resulting inefficiency wastes resources
● Organizations feel the only course of action is to keep investing in new ECM systems
Organizations should prioritize the development and implementation of consistent metadata standards
● optimize existing ECM systems (data findability and interoperability)
● cut investments in new ECM systems ● ensure greater data accessibility and longevity
Proposed Solution
what “metadata standards” means?
why is this the best solution?
how would enterprises implement solution?
“core metadata” that is specific to the enterprise and allows for the interoperation
of data from different ECMs
Structural/TechnicalDescriptive/Human-Readable
what “metadata standards” means?
Proactively: start-up criteria, content migration
Retroactively: human + automated curation, data modeling
---Standards could be adopted or spontaneously generated
how would enterprises implement solution?
1. Schema level - top down2. Record level - bottom up
3. Repository [ECM] level - both(Mai Chan and Lei Zeng 2006)
how would enterprises implement solution?
… enterprise metadata standardization could be completely customized to maximize organizational efficiency.
Association for Information and Image Management AIIM, 2014:
(60% view ECMs as “only way”)
Less than 20% of organizations surveyed have “a metadata standard across different repositories”
why is this the best solution?
Metadata in the Organization
Define business rules
Inform analytics
Populate taxonomies
Interact with search
Determine data quality and lifetime
Organizational metadata standardization could:
● Improve enterprise efficiency by facilitating search, retrieval, and analytics
● Increase cohesion and understandability of organizational information in the long-term
● Optimize existing content management systems
why is this the best solution?
… low(er)-cost, internal curation solution.
Challenges to Organizational Metadata Standardization
● Investment in personnel training and taxonomy maintenance; difficult to prove ROI
● Metadata standardization is not a cure-all● How exactly do we do it?
Metadata in the Organization
Define business rules
Inform analytics
Populate taxonomies
Interact with search
Determine data quality and lifetime
Questions or Comments?email at [email protected]
ReferencesDublinCore. 2014. "Metadata Basics." http://dublincore.org/metadata-basics/.
Duval, Erik. 2001. "Metadata Standards: What, Who & Why." Journal of Universal Computer Science 7, no. 7: 591-601.Feldman, Susan, and Chris Sherman. 2001. "The High Cost of Not Finding Information:
An IDC White Paper." International Data Corporation.Gleanster. 2013. "Deep Dive: Future-Proof Your investments in Dam." Gleanster LLC.Mai Chan, Lois, and Marcia Lei Zeng. 2006. "Metadata Interoperability and Standardization – a Study of Methodology
Part I." D-Lib Magazine 12, no. 6.Miles, Doug. 2014. AIIM Industry Watch Search and Discovery - Exploiting Knowledge, Minimizing Risk. Silver Spring, MD: AIIM: The
Global Community of Information Professionals.Nilsson, Mikael, Pete Johnston, Ambjörn Naeve, and Andy Powell. 2006. "Towards an Interoperability Framework for Metadata
Standards." International Conference on Dublin Core and Metadata Applications: Proceedings 2006.Päivärinta, T., and B. E. Munkvold. 2005. "Enterprise Content Management: An Integrated Perspective on Information Management."
HICSS '05. Proceedings of the 38th Annual Hawaii International Conference on System Sciences, 2005. 10.1109/HICSS.2005.244
Pereira, F., A. Vetro, and T. Sikora. 2008. "Multimedia Retrieval and Delivery: Essential Metadata Challenges and Standards." Proceedings of the IEEE 96, no. 4: 721-44.
Widen, Mark. 2009. "Getting to a Digital Asset Management ROI." http://www.widen.com/blog/getting-to-a-digital-asset-management-roi
“re-use of digital content (73%), workflow (70%),
and improved search results (67%)” (Gleanster 2013)
“top three” ROI motivations
Enterprise Data/ Digital Assets“digital intellectual assets” held in different “enterprise content management” (ECM) systems; manipulated by “knowledge workers”
Enterprise Metadatainformation about enterprise data that both describes structures and guides human users