merchant user manual - mygov.in
TRANSCRIPT
![Page 1: Merchant User Manual - MyGov.in](https://reader034.vdocuments.site/reader034/viewer/2022042601/6262a094f7c2fd3bab0ff623/html5/thumbnails/1.jpg)
Product Manual
Merchant User Manual
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App Launch
Splash ScreenUser to select the preferred
languageSign-up/sign-in screen
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Select Role Select login mode Select business type user
Merchant Onboarding
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Provide CINB credentials Select account number Select CIF number
Merchant Onboarding
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Confirm account no. & CIFMerchant KYC request
acceptance confirmationINB registration successful
Merchant Onboarding
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Sign-up page; enter email id and industry
Set PIN and security question Accept terms and conditions
Merchant Onboarding
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ContinueSign-in page; enter OTP received
by SMSEnter PIN
Merchant Login
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Already registered; click on sign-in
Provide OTP Enter PIN
Merchant Login
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Select payments My payment request screenEnter customer mobile
number or scan QR code
Merchant Initiated transaction
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Customer dashboardCustomer QR code view &
SaveMerchant> Scan customer
QR code
Merchant Initiated transaction
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Confirmation screen (merchant end)
Merchant Initiated transaction
Go to My payment request View all pending request
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Customer Accepts Merchant Initiated Transaction
Accept/reject and confirm by providing PIN
Successful payment notification
Ask money request notification to customer
Customer can view request in “My payment request”
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Enter amount and description
Confirm transaction by providing PIN
Transaction successful confirmation
Balance updated in my balance
Transfer Fund to Linked SBI account
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Customer initiated payment (pay now)
Customer dashboardMerchant dashboard
screenCustomer scan this QR code/enter mobile No.
Customer initiated Payment
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Customer initiated Payment
Choose payment modeScan Merchant QR code Confirm by providing PINTransaction successful
notification
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Change pin
Click on change PINGo to My account Provide old and new PINPin change successful
notification
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Forgot Pin
Enter security question & Answer
Click on forgot PINClick on Get Temporary PIN, or if you have PIN, Click on second button
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Refunds
Enter Transaction ID to Initiate Full Refund
Confirm by providing PIN
Refund successful notification
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Manage Sub merchant
My settings My payment request Help & FAQ
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My settings My payment request Help & FAQ
Add Sub merchant
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Sign-in as sub-merchantProvide details, choose PIN
& security questionsAccept terms and
conditions
Sub merchant onboarding
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Continue Provide OTP Enter PIN Sub merchant Dashboard
Sub merchant onboarding
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Manage sub merchant
Manage Sub merchant View Sub merchant
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My Transaction
Tap on My transaction table
Detailed transaction history
Show more option to view more
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Side Menu
My settings My payment request Help & FAQ
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Logout Enter PIN to login again
Logout