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Merchant SEM Tactics Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

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Page 1: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Merchant SEM TacticsMerchant SEM Tactics

Selecting Tail Terms

Ad Copy

Inverted Optimization Pyramid

Duplicate Content Issues

Being Creative in a Dynamic Marketplace

Page 2: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Tail TermsTail Terms

● “Common” phrases will have many competitors

● dewalt parts● dewalt saw parts● dewalt drill parts

Page 3: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Tail TermsTail Terms● Going into the tail

allows for very specific phrases without competitors

● We don't need ads for many of them

● dewalt dw744 switch● dewalt dw744 brushes● dewalt dw744 armature

● Instead of a few terms to optimize for, we have 682,000+ very specific terms

Page 4: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Ad Copy & Creative Value PropositionAd Copy & Creative Value Proposition

Page 5: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

What makes a value proposition?What makes a value proposition?

● “Free” stuff

Page 6: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Putting the “Free” message first.Putting the “Free” message first.● First ad maintained a

decent CTR over 22,000 clicks

● Using Dynamic KeyWord Insertion in the title made no difference for CTR

● Updated ad increase CTR by 20% and maintained for well over 100,000 clicks by moving the “Free” line

Page 7: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Other “Free Stuffs”Other “Free Stuffs”● Free Shipping● Free Quotes● Free Trial● Free Consultation● Free Gifts● Use your

imagination...

● Free Shipping● Free Quotes● Free Trial● Free Consultation● Free Gifts● Use your

imagination...

Page 8: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

What makes a value proposition?What makes a value proposition?

● “Free” stuff● Variety / selection● Ways your store is unique

Page 9: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Selection & a unique solutionSelection & a unique solution● First ad focused on

variety and value● Second ad increased

selection message, but lowered response rate

● Third ad put value back in, but had a low response rate

● Fourth ad saw 10% lower CTR, but 45% higher conversion

Net result: 65% more sales

Page 10: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

What makes a value proposition?What makes a value proposition?

● “Free” stuff● Variety / selection● Ways your store is unique● Ways you can help them

address a need

Page 11: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Addressing A Need Addressing A Need

● Under 3% CTR● Increased 12%● Increased 22%● Increased 18%● Overall, 61% CTR

increase and CPC dropped by 66% for more clicks and more sales

Customers don't want adrill, they want a hole.Address their need, not your product.

Page 12: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Inverted Optimization PyramidInverted Optimization Pyramid

Working for the conversion first

Page 13: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Typical Optimization PyramidTypical Optimization Pyramid

● Typical “SEO” approach is to start with the homepage

● Homepages are best suited for very general terms

● General terms don't result in sales all that often

Page 14: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Inverted Optimization PyramidInverted Optimization Pyramid

● People can't buy a product if they can't find it

● By working on making the pages closer to products rank, the conversion rate goes up

● Inversed thinking can really increase revenues

Page 15: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Optimize Specific to GeneralOptimize Specific to General● Specific phrases convert much better

● Easier to rank for organically

● Lower cost per click for advertising

● Creates a snowball growth opportunity

Page 16: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Duplicate ContentDuplicate Content

Page 17: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Duplicate ContentDuplicate Content

Obvious sources● “Copy & Paste” to add

product information● Scraper sites● “Mirror” sites● Old pages (oops)

Hidden Sources● Competitors● Splogs● Your web designer● “Under Construction”

sites● eBay

Page 18: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

eBay, Competitors, and Other ThieveseBay, Competitors, and Other Thieves● We have tracked as

many as 40 eBay auctions at once that have used our content and formatting.

● We have taken an active approach since eBay hasn't addressed the matter, even when we email them about specific auctions.

Hint: This is the part where you may have ideas

This isn't a totally new idea, just a newer approach to make content theft profitable instead of detrimental

Page 19: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

ModRewrite – More than pretty URLsModRewrite – More than pretty URLs

● By using referrer data, we can change images

● Some images were 1x1 pixels on our own site with absolute links to the same page

● Some images just get promotional text added

● We have this entirely automated via ModRewrite and a simple CGI script

● We can manually edit any text / changes on a per page (auction) level

● We've caught other interesting thieves

Page 20: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Formerly 1x1 pixel, now on eBayFormerly 1x1 pixel, now on eBay

Page 21: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Dynamic Text on eBayDynamic Text on eBay

Page 22: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Image on Competitor's SiteImage on Competitor's Site

Page 23: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Profiting from DuplicationProfiting from Duplication● If someone is using our content, they may

accidentally send some traffic to us● Many of the auctions get edited quite a bit when

the person sees what happened. We don't mind, the content isn't duplicate any more.

● We contact repeat offenders directly and ask them not to duplicate our content.*

● * Unless the conversion rate from their auctions is good for us.

Page 24: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

What's Number 1?What's Number 1?

Page 25: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Merchant SEM Tactics SummaryMerchant SEM Tactics Summary● We've got a little tougher job as retailers since our

products have set, usually low, margins.● Our ads need to not only hit broad audiences, but

also need to convey a helpful image.● As merchants, we can have more duplicate

content issues than other types of sites.● Keep an eye on what's going on and you just may

find yourself ahead of others in your space.

● Creativity can turn into opportunity. Think outside the box.

Page 26: Merchant SEM Tactics Selecting Tail Terms Ad Copy Inverted Optimization Pyramid Duplicate Content Issues Being Creative in a Dynamic Marketplace

Thank youThank you

Brian Mark

www.ToolBarn.com

[email protected]

brianmark.blogspot.com

blogs.toolbarn.com/brianm/