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Mentorship in Academic Libraries: A Universe of Possibilities Barbara McDonald, Associate University Librarian, Brock University Susan Shepley, Business Librarian, Sheridan College Colleen MacKinnon, Liaison Librarian, Brock University

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Page 1: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Mentorship in Academic

Libraries:

A Universe of Possibilities

Barbara McDonald, Associate University Librarian, Brock University

Susan Shepley, Business Librarian, Sheridan College

Colleen MacKinnon, Liaison Librarian, Brock University

Page 2: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

AGENDA

1. Sharing our Stories

2. Informal & Peer Group Mentorship

3. Mentorship with a Purpose

4. Institutions Don’t Mentor; People Do

5. Wrap-Up

Page 3: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

What do you think about when you think

about mentorship?

Page 4: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Our Stories, Your Stories

Page 5: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Not your grandma’s mentoring style:

Informal & Peer Mentorship FTW!

Page 6: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

4 S’s of Informal Mentorship

Serendipitous

Spontaneous

Situational

Self-selected

Page 7: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Informal Mentorship

Unstructured, casual, “natural”

Vary in length – a week to a life time!

“flash mentoring”

Often between peers at same level in organization, age group,

stage in career

Page 8: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

1 to 1 - Requirements

“No structured agreements or commitments, just two people committed to learning and a mentee who is motivated and open to change.” (Lois Zachary, 2010).

Mentor Mentee

Time Commitment Ask questions

Interest Set goals

Forthcoming Be specific

Empathy Commitment

Confidentiality flexibility

Page 9: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Informal Peer Group Mentoring

Scheduled but unstructured

Avoid feelings of isolation

Community Building

Opportunity for critical thinking

The “feel equal factor”

Page 10: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

3 Key Components of Peer Group Mentoring

1. Emphasis on non-hierarchical debate

2. Diversity of group members

3. Mutual respect among participants

Page 11: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Peer Group Mentoring @ Brock Library

Research Support Group

Meet occasionally approx. 6-7 times a year

Research Mini Retreats

The Coffee Klatch

Meet every other month

Discuss current issues, ask questions, share ideas, etc.

Page 12: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Why It Works!

“Informal, unstructured interactions often yield highly

creative feedback” - Klein and Lande-Diner, 2011

Page 13: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

The Mentor?

“You sense that some key aspect of

yourself, some part of who you want

to be, is tied up into this other

person’s view of you, and you’re

intensely conscious of all of your

interactions together. Mentors take

an interest in your whole identity,

and you in theirs.”

– Professor, name withheld

Page 14: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

The Comrade?

“My mentors have been ‘comrades’, rather than ‘parents’. The learning comes from seeing how they address the problem at hand, how they live their lives, do the work, rather than merely listening to what they preach.” – Louis Massiah, Documentary filmmaker

Page 15: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Mirror, Mirror…

Beware “academic

cloning”

Bring intention and

self-awareness to

mentorship.

Page 16: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Mentorship With A Purpose

1. Know what you need

2. Know who (and how) to ask

3. Know your own values

Page 17: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Self & Career Inventory

What I need depends on the current reality of my career and life.

What are my immediate needs?

What am I challenged by?

Where can I grow?

Where do you I want to go?

Page 18: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Reflective Practice

Personal writing

Reflections on work

Group reflection

Reflection on assessment

Philosophy of practice

(Sakowski, 2011)

Page 19: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

StrengthsFinder

Tom Rath (2007)

How you “show up”

Action plan

Page 20: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Purposeful Mentorship In Action…

SLA ‘Just Lunch’

ACRL Resume Review Service

ALA New Member’s Mentoring

Institutional mentoring

Accept invitations

Let curiosity lead

Page 21: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Building Your Network

Recognize

the skills,

knowledge,

and talents

around you.

Page 22: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Building Your Network

Go local first

Professional activity & service

Online networks

Look beyond librarianship

Page 23: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Making “The Ask”

Have a preference

Craft good questions

Identify what you can offer

Negotiate (really!)

Page 24: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Know Your Values

Values are what we learn

and lead from, personally

and professionally

Example: Kairios Values

Perspective Survey

Page 25: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

“In order for me to live a fulfilled (professional)

life, I must have direction, passion, and a

connection and trust with people.”

-L.M. Golian-Lui

Page 26: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Institutions Don’t Mentor, People Do!

1990’s

2000’s

2010’s…

Page 27: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Institutions Don’t Mentor, People Do!

Types

1. Traditional (senior/junior)

2. With a Purpose (research/mid-career malaise)

3. Peer

Page 28: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Institutions Don’t Mentor, People Do!

WHEN DID THE PROGRAMS WORK?

o cohesive workplace; organizational support

o co-op students

o group / peer mentoring

Page 29: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Institutions Don’t Mentor, People Do!

Page 30: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Institutions Don’t Mentor, People Do!

WHEN DIDN’T THE PROGRAMS WORK?

o Mismatch: o Mentor/Mentee

o Cultural mismatch with broader organization

o Negative Participants o Mentors (agenda)

o Mentees (not interested in being mentored)

o Unmet / Unrealistic expectations (mentor/mentee)

Page 31: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Mentoring Research Says…

MENTORING CAN AFFECT ( + or - )

o Organizational commitment

o Occupational commitment

o Professional values & knowledge

Page 32: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Mentoring Research Says…

NEGATIVE EXPERIENCES (MENTEES) :

Mismatch with the mentor (personality, values, work styles…)

Mentor lacks expertise (interpersonal, professional skills)

Distancing behaviour (neglect, lack of interest, unhelpful, excluding)

Manipulative behavior (abuse of power, exploiting, taking credit)

Generally dysfunctional (personal problems, embittered)

Difficult to “exit” a relationship

Page 33: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Mentoring Research Says…

NEGATIVE EXPERIENCES (MENTEES)

oExacerbated in formal mentoring?

o Heightened expectations of mentee

o Public nature of relationship

Page 34: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

What Motivates Mentors? (Part 1)

1. Personal Experience (Positive mentoring experiences)

2. Altruism

o Desire to help

o Commitment to the workplace/profession

o Willing to do “invisible” work for no reward / recognition

Page 35: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Photo Credit: “Bad Advice Kiosk” (Smoobs via Flickr )

Page 36: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

What Motivates Mentors? (Part 2)

1. Guru Complex Self-aggrandizement; exaggerating one's own importance, power, or

reputation

2. Desire for Power

over another; within the organization

3. Pursuit of Recognition

From boss, peers, colleagues, acolytes

Page 37: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Mentoring Research Says…

“TRADITIONAL MENTORING”

Based on outmoded hierarchical model

Doesn’t work well in turbulent times

Page 38: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Photo: Kyle May on Flickr

“For a new generation

of workers, the idea of

seeking out a single

career confidant is as

old-fashioned as a

three-martini lunch.”

Marina Khidekel. “The Misery of Mentoring Millennials”

Bloomberg Business Week. March 14, 2013

Page 39: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate
Page 40: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Mentoring Programs: Do We / Don’t We?

Harrington & Marshall (2011):

New librarians expect to be mentored (by colleagues)

Fewer than 1/3 Canadian Academic Libraries have formal programs

LOTS of informal mentoring going on

Page 41: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Mentoring Programs: Should We?

Institutions don’t mentor; people do!

Right/Wrong mentor can profoundly affect a career

No “1-size fits all”

Realistic expectations (Mentee/Mentor; of program; of each other)

Recruit mentors carefully

Focus on group/peer programs; culture of mentorship

Try ‘reverse mentoring’ - give younger librarians higher profile

Page 42: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Needs-Based Informal Mentoring

Right mentor can profoundly affect your career

Sponsor is different – someone who can advocate for you within an organization

Take ownership of your learning

Select mentors carefully: What Competencies?

Relational (empathy, compassion, kindness, good listener)

Professional (organization knowledge, higher ed, professional networks)

Technical (skill you want to learn)

Develop a mentoring network!

Page 43: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

Wrap-Up: A Universe of Possibilities!

Mentorship

each experience is unique

can take many forms

can benefit a career at any

stage

not just for new librarians

Your Turn!

Create a plan to be/get a

mentor

Page 44: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

References

Slide 10

Blackwell, R. (1996). In pursuit of 'feel equal' factor. (peer mentoring at the University of Nottingham). People

Management, (12). 36.

Slide 21

Eby, L., & Allen, T. (2002). Further investigation of proteges' negative mentoring experiences - Patterns and outcomes.

Group & Organization Management, 27(4), 456-479.

Slide 29

Harrington, Marni R. and Marshall, Elizabeth, "Mentoring in English Canadian Academic Libraries" (2011). Western

Libraries Staff Presentations. Paper 28. Paper presented at CLA 2011. Halifax, NS. http://ir.lib.uwo.ca/wlpres/28

Slide 10

Karam, E., Bowland, S., Rowan, N., Washington, K., Perry, A. R., Collins-Camargo, C., & Archuleta, A. (2012). Peer

Mentoring Among Junior Faculty and Implications for Culture Change. Professional Development (10974911), 15(2),

55.

Page 45: Mentorship in Academic Libraries: A Universe of Possibilitiesaccessola2.com/superconference2014/sessions/1024-A.pdf · Libraries: A Universe of Possibilities Barbara McDonald, Associate

References

Slide 27

Khidekel, M. (2013). The Misery of Mentoring Millennials. Businessweek.Com, 10.

Slide 9

Klein, A., & Lande-Diner, L. (2011). The critical discussion group: fostering personal and scientific growth. Molecular

Cell, 44(2), 167-169. doi:10.1016/j.molcel.2011.10.002

Slide

Ragins, B.R. and Kram, K.E., eds. (2007). The Handbook of Mentoring at Work: Theory, Research and Practice. Sage

Slide 6, 7, 8

Zachary, L. J. (2010). Informal Mentoring. Leadership Excellence, 27(2), 12.

Slide

Mavrinac, Mary Ann and Kim Stymest. Pay It Forward: Mentoring New Information Professionals. (ACRL Active Guide

#4). Chicago: ALA ACRL, 2013