Mental Health Care PathwaysLocal Examples of Pathway Development, Joint

Working & Adherence

East Midlands Mental Health Commissioning Network

Amanda Kemp (Deputy Director NHT)

Claire Holmes (Interim Lead PbR & Pathways)

9th October 2013

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Care Pathway Development

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Care Pathway Development

The good……Service user & carer involvementClinical engagementCommissioner supportOther trust’s sharing experiencesThe pace!

The bad…..Clinical disagreement re processLack of engagement from someTimescales

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Care Pathway

Development in NHT 2013

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The Journey….

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Mental Health Care ClustersNon Psychosis

1-4 mild/moderate/severe5-8 very severe & complex

Psychosis10 First Episode11-13 Ongoing or recurrent14-15 Psychotic crisis16-17 Very severe engagement

Cognitive Impairment18-21

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Super Clusters

Level of Need

Cluster pathways

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Care Pathway Example

Case Vignette Cluster 5Ms X, 47 years oldMs X has been referred to the Crisis team following an assessment on a medical ward after she took an overdose of her insulin.She has a 4 week history of increased suicidal thoughts which came to a head yesterday when she took an overdose of her insulin. Luckily, her daughter came round to her house and found her and called an ambulance.Ms X reports significant low mood, poor sleep, increased anxiety, increased alcohol intake, can’t identify any protective factors and showing evidence of self-neglect.

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Care Pathway Example cont…Cluster 5

Two recent major life events, grandchild was stillborn and last week had the funeral. Also sister who she was close too had a recent stroke and is not expected to leave hospital. Also 2 years ago her husband of 18 years left her and still feels a lot of anger around this. Now lives alone.Ms X had also had a recent medical admission following poor diet intake and admitted she hadn’t taken diabetic medication properly for 4 days prior to that admission.Over the last 4 weeks she has been having increased thoughts of self-harm including walking into traffic, taking an overdose and has easy access to means via her insulin medication. Since the two major life events Ms X admits she struggles to see any hope for the future or mood getting better and not sure how much longer she will be able to cope if things don’t get better.

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Care Pathway ExamplesCluster 11: Ongoing or recurrent psychosis (low need)Key features:History of psychotic symptoms that are controlled with minor if any problems.Period of recovery with full or near full functioningPossible self-esteem issues, social isolation, vulnerable.Low level of need & risk.Will be looked after in a community setting.Could be managed in primary care after a period of stability.If enduring mental health issues may have physical health problems.Social care support may be required.

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Care Pathways: AdherenceCQUIN 2013/14

2.1 Pathways & OutcomesPathway development: The trust will define a package of care for each individual care cluster. The packages of care should specify the range of core interventions as well as setting out a menu of options that will meet the needs of the individual service user. The packages of care should include social care and should define voluntary sector and social care services. First draft of Pathways by Oct 2013 To improve the number of people who are

1. Cluster caseloads (% Clustered)2. Adherence to cluster review periods

To monitor the following1. Cluster Caseloads (client numbers)2. Adherence to Care Transition Protocols

2.2 Step-downThe Trust will undertake analysis and review all patients in clusters 1-3 and 6-7 to determine their care pathway and package of care and ensure timely transitions between Primary and Secondary care Adult Mental Health Services.

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Care Pathways: Adherence CQUIN target met for Q1 and likely to be met for Q2 Challenge around ability to cluster people within the required 2

appointments which may lead to loss of income under new payment system.

Performance monitoring arrangements and overall governance for PbR & pathway development has improved through strengthening internal accountability arrangements including production of new performance reports.

Also monitored monthly through joint meetings with Commissioners. Clustering accuracy continues to be an issue. To improve compliance a full

time clinical trainer has been recruited.New staff training programme started, places also available for CCG staffTrainer is deployed internally to work with teams where there are

concerns around practice and clustering.

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Care Pathways: Joint workingOpportunities:

Whole systems approach to mental health care This is an opportunity to do things differently It has made the Trust think critically about the way services are delivered Working in partnership with service users & carers/ families Working with Commissioners to deliver change; funding of joint PbR/

pathway role. Ease of access into secondary care services and discharge when

appropriate is critical; expansion of CRHT as a key interface service Recruitment of Peer Support Workers to facilitate the implementation of

care pathways NHT is testing out care pathway implementation now with a view to full

roll out by April 2014.

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Care Pathways: Joint WorkingChallenges:Primary care/ secondary care interface criticalDischarge from secondary care and prompt access into services is not without its challengesPhysical healthcare support is required as part of holistic care; how far is this provided within secondary mental health care?Social care support when needed with increasing thresholds and tighter budgetsRole of the third sector- both an opportunity and a challenge in providing mental health care.

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Thank you for listening

Any questions?