meljun cortes thesisb(final) sports online

7/31/2019 MELJUN CORTES ThesisB(Final) Sports Online

1/52

Improving Customer Service and Product ...

Informatics College Manila 1


2/52


FUNCTION LIST:

1. Initialize all Variables

2. Read all Records

3. Submit form

4. Process validation of Information

5. Verify Email

6. Sign Out User Account

7. Exit Account

8. Account Confirmation

9. Search for Items

10.View Search Results

11.View Items

12.Choose category

13.Edit Profile

14.Update Profile

15.Add Category16.Update Categories

17.Add Items

18.Delete Existing Items

19.Edit Users

20.Delete Users

21.View Payment Details of Ordered Items

22.Buy Items

23.Enter Quantity of Item

24.Add to Cart

25.Continue Shopping

26.View Categories

27.Checkout

28.View Payment Options

29.Place Order

30.Update all Records



3/52


CONDITION LIST:

C1: Sign Up

C2: Sign In

C3: Home

C4: Search

C5: Accessories

C6: Apparel

C7: Equipment

C8: Footwear

C7: Not end of file

C8: Admin

C9: Sports

C10: Profile

C11: Administration

C12: Sign- Out System

C13: Add Categories

C14: Edit Categories

C15: Add Items

C16: Edit Users

C17:View Payments

C18: Cart

C19: Accessories

C20: Apparel

C21: Equipment

C22: Footwear

C23: Continue Shopping



4/52


PSEUDOCODE:OOSDO

INITIALENDDO

DOBODY

IF (CHOICE=SIGN_UP)

THEN DOSUBMITVALIDATION_OF_INFORMATIONVERIFY_EMAIL

ENDDOELSEIF (CHOICE=SIGN_IN)

THENWHILE NOT EOF

DOACCOUNT_CONFIRMATION

ENDDOENDWHILE

IF([email protected])&& (PASSWORD=********)THEN

DOADMIN

ENDDOEND IF

IF(CHOICE=PROFILE)THEN

DOEDIT_PROFILESUBMIT

ENDDO



5/52


ELSEIF(CHOICE==ADMINISTRATION)THEN

IF (CHOICE=ADD_CATEGORIES)THEN

DOADD_CATEGORIES

ENDDOELSEIF (CHOICE=EDIT_CATEGORIES)

THEN DOEDIT_CATEGORIES

ENDDO

IF CATEGORY !EXISTTHEN

DOADD_CATEGORIES

ENDDOELSEIF CATEGORY EXIST

THENDO

EDITDELETE

ENDDO

ELSEIF (CHOICE=ADD_ITEMS)THEN

DOADD_ITEMS

ENDDOELSEIF(CHOICE=EDIT_USERS)

THENDO



6/52


EDITDELETE

ENDDOENDIF

IF(CHOICE=SIGN_OUT)THEN

DOSIGN_OUT

ENDDOENDIF

ELSEIF(EMAIL [email protected])&& (PASSWORD !=********)THEN

DOCUSTOMER

IF(CHOICE=PROFILE)THEN

DOEDIT_PROFILESUBMIT

ENDDOELSEIF(CHOICE=CART)

THEN

DOACCESSORIES

IF(CHOICE=ACCESSORIES)

THENDO

BUYQUANTITYSUBMIT



7/52


ENDDO

ELSEIF` (CHOICE=APPAREL)

THENDO

BUYQUANTITYSUBMIT

ENDDO

ELSEIF(CHOICE=EQUIPMENT)

THENDO

BUYQUANTITYSUBMIT

ENDDOELSEIF

(CHOICE=FOOTWEAR)THEN

DO

BUYQUANTITYSUBMIT

ENDDOELSEIF

(CHOICE=SPORTS)THEN

DOBUYQUANTITY



8/52


SUBMITENDDO

ELSESIGN_OUT

ELSEIF(CHOICE=HOME)THEN

DOHOME

ENDDOELSEIF(CHOICE=SEARCH)THEN

DOSEARCH_RESULTS

ENDDOELSEIF(CHOICE=ACCESSORIES)

THENDO

VIEW_ITEMSENDDO

ELSEIF(CHOICE=APPAREL)THEN

DOVIEW_ITEMS

ENDDOELSEIF(CHOICE=EQUIPMENT)

THENDO

VIEW_ITEMSENDDO

ELSEIF(CHOICE=FOOTWEAR)THEN

DOVIEW_ITEMS



9/52


ENDDOELSE(CHOICE=SPORTS)

THENDO

VIEW_ITEMSENDDO

ENDIFENDDO

DO ENDENDDO



10/52


Unnormalized Form

Users Table

Items Table



11/52


Categories Table

Purchases

Payments



12/52


NORMALIZATION | 1st Normal Form (1NF)


USERS

user_iduser_middle_name

user_genderuser_birthdayuser_picture_urluser_passworduser_confirmation_codeuser_confirmeduser_admin

user_id

user_first_nameuser_last_nameuser_addressuser_email

ITEMS

item_descriptionitem_picture_urlitem_priceitem_stockitem_active

item_id

item_nameitem_category

CATEGORIES

category_description

category_active

category_id

category_name


13/52



PURCHASES

purchase_quantitypurchase_payment_id

purchase_id

purchase_user_idpurchase_item_idpurchase_total

PAYMENT

payment_idpayment_card_typepayment_amount

payment_id

payment_user_idpayment_date_timepayment_modepayment_card_numberpayment_card_holderpayment_card_expiratio


14/52


NORMALIZATION | 2nd Normal Form (1NF)


USERS

user_iduser_middle_name

user_addressuser_genderuser_birthdayuser_picture_urluser_confirmation_codeuser_confirmeduser_admin

user_id

user_first_nameuser_last_name

user_emailuser_password

ITEMS

item_picture_urlitem_priceitem_stockitem_active

item_id

item_name


15/52



CATEGORIES

category_descriptioncategory_active

category_id

category_name

PURCHASES


purchase_id

purchase_user_idpurchase_item_idpurchase_total

PAYMENT

payment_idpayment_card_typepayment_amountpayment_modepayment_card_numberpayment_card_holderpayment_card_expiration

purchase_id

user_iditem_id

category_name

item_categoryitem_description

payment_id

purchase_user_idpurchase_item_idpurchase_payment_id


16/52


NORMALIZATION | 3rd Normal Form (1NF)


users

user_iduser_middle_nameuser_genderuser_birthdayuser_picture_urluser_passworduser_confirmation_codeuser_confirmeduser_admin

user_id

user_first_nameuser_last_nameuser_addressuser_email

items

item_priceitem_stockitem_activeitem_picture_url

item_id

item_nameitem_category


17/52



categories

category_descriptioncategory_active

category_id

item_categoryitem_description

PURCHASES


PAYMENT

payment_idpayment_card_typepayment_amountpayment_modepayment_card_numberpayment_card_holderpayment_card_expiration

payment_id

purchase_payment_idpurchase_totalpayment_date_time

purchase_id

user_iditem_id


18/52


| ENTITY RELATIONSHIP DIAGRAM |



19/52

A. SCREEN SHOTS

Sports Outlet Online Ordering System Main Page

This is where the sign up, sign in, home, search and list of categories can

be found.

Sign Up Form

It allows the customer/user to register in the system whenever the wish to

purchase products


20/52

Sign In/Log In

Allows the customer to log in to the system.

CATEGORY PRODUCTS

Allows the customers/users to view the list of products which are available.


21/52

ADMINISTRATION PAGE

This page allows the admin/administrator to add and edit categories, add items,

edit users/ customer and view payment.

ADD CATEGORYAllows the admin to add a new category


22/52

EDIT CATEGORY

Allows the admin to edit or delete existing category

ADD ITEMS

Allows the admin to add items from the inventory


23/52

EDIT USERS

Allows the admin to view and edit the users profile/personal information.

VIEW PAYMENTSAllows the admin to view the payments of the customers


24/52

EDIT ADMINISTRATORS PROFILE

Allows the admin to edit his own profile.


25/52

CUSTOMERS PROFILE

Allows the customer to view and update his own profile. It also displays the

customers transaction.

CART

This is where the overall summary of all the ordered items of the customer

is placed. It allows the customers to view the total amount of their purchased

items.


26/52

B. TEST CASE RESULTS

CHECK OUT

Allows the customer to settle their payments through either of the following:

Credit Card, Western Union or BDO Deposit.

SEARCH

This page allows the customer to search items available in the store by just

typing a single keyword.


27/52

Test Case 1Objective To test for the activation of the sign up form

Test Data To be registered into the system.

Expected

Test

Result

Accept the valid customer information (first name, middle name, last name, e-

mail address, password, address, gender and birthday) into the system.

Actual

Search

Result

Conclusion Registered, if the customer input the proper information needed in the system.


28/52

Test Case 2

Objective To test for the activation of the log in form

Test Data To be logged in to the system.

Expected

Test

Result

Accept the appropriate email add and password to be logged in to the system.

Actual

Search

Result

Conclusion Logged in, if the admin and customer input the correct email add and password.


29/52

Test Case 3

Objective To test if the system can search a specific item

Test Data To search items in the system.

ExpectedTest

Result

Search specific items in the system.

Actual

Search

Result

Conclusion Search results


30/52

Test Case 4

Objective To test if the system could allow the customers to view products by category

even if they are not yet register.

Test Data Allows the customer to view products by category even without having an

account.

Expected

Test

Result

View available products and items of the system by category.

Actual

Search

Result

Conclusion Items Viewed


31/52

Test Case 5

Objective To test if the system can confirm the customers account through their

respective email address

Test Data Allows the customer to have the confirmation of their accounts by sending it

to their email address.Expected Test

Result

Confirmation of customers account.

Actual Search

Results

Conclusion Confirmed account.

Test Case 6Objective To test if the system can edit the administrator profile.Test Data To edit the administrator profile.

Expected Test

Result

Edit the administrator profile.

Actual Test

Result

Conclusion Profile edited


32/52

Test Case 7

Objective To test if the system can add new category.

Test Data To add a new category in the category list.Expected Test

Result

Add a new category in the category list.

Actual Test Result

Conclusion New category added


33/52


34/52

Test Case 8

Objective To test if the system can edit categories

Test Data To edit or delete categoryExpected Test Result Edit or delete category

Actual Test Result

Conclusion Category updated.


35/52

Test Case 9

Objective To test if the system can add items from the POS (inventory)

Test Data To new add items or products in the systemExpected Test

Result

Add new items in the system

Actual Test

Result

Conclusion New items added


36/52

Test Case 10

Objective To test if the system can allow the admin to edit user/customer

accountsTest Data To edit the customer/user accounts

Expected Test

Result

Edit customer/user accounts

Actual Test

Result

Conclusion Customer account updated


37/52


38/52

Test Case 11

Objective To test if the system can allow the administrator to view the list of

payments of the customer

Test Data To view the list of the payments of the customers

Expected Test

Result

View list of the payments of the customers

Actual Test

Result

Conclusion Payment list viewed


39/52


40/52

Test Case 12

Objective To test if the system can allow the customer to edit or update their

profile information.Test Data To edit customer/user accounts

Expected Test

Result

Edit customer/user accounts

Actual Test

Result

Conclusion Customer account updated


41/52


42/52

Test Case 13

Objective To test if the system can allow the customer to purchase

products/itemsTest Data To purchase products from the system

Expected Test

Result

Purchase products from the system

Actual Test Result

Conclusion Products purchased


43/52

A. Hardware and Software Requirements

Hardware and software products in the market are changing from time to time. Different

companies are developing new hardware and software products more often increasing the

performance of the proposed system of the group.

The Sports Outlet Online Ordering System can run on a basic computer setup that has a

minimum requirement specifies on the table below. In addition, the proposed systems best

performance can be achieved by utilizing the recommended computer setup that is

recommended be the developers of the Sports Outlet Online Ordering System.


44/52

Hardware Requirements for Server

Peripheral Minimum Recommended

Monitor 14 SVGA Compatible 17 SVGA

CPU Intel Pentium 3 Intel Core 2Duo E6600 2.40Gigahertz

Motherboard Intel Compatible Asus P5L-MX VPCI-

E/DDR2/Lan/Sound

Video Card SVGA Compatible Inno 3d/Sparkle GF4 MX4000

128mb

Sound Card Any Four Channel Compatible

Memory 512 Megabytes 2Gb PC 533 DDR2

( 2 units )

Hard Drive 40 Gigabytes 200GB 7200RPM (2units)

Keyboard PS/2 PS/2

Casing ATX Full ATX Tower

Mouse Any Optical Mouse

UPS 500 watts 700 watts

Power Supply Any Dual fan


45/52

Software Requirements for Server

Minimum Recommended

Windows XP Windows 7

Apache 1.3.37Apache

1.3.37 or higher

XAMPP Version

2.5

MySql 5.0.27MySql

5.0.27 or higher

Php version 5.1.5Php

version 5.1.5 or

higher

Antivirus Antivirus


46/52

B. SECURITY DESIGN

1. The website is viewable to all users but they must be logged in/ signed in to be able

to buy products.


47/52

2. The users must abide with the terms and conditions provided by Sports Outlet

website.

3. The users must be liable for their transactions done in the OOS.

4. The users must agree to the policies given by the Administrator.

5. The Administrator is not liable for any wrong ordered products of the users.

6. The Administrator is the only one who can access the server.

7. Regular scanning of the server should be scheduled.

8. Hardware maintenance should be done regularly.

A. Executive Summary

Sports Outlet is a Filipino owned company that distributes sports equipments and

apparel. Its main goal is to provide good quality products and services to its customers.


48/52

The companys current use of the traditional way of selling products causes it to

confine their capabilities to hinder development to their way of doing business. They

have limited number of branches, limited advertisement and cluttered store

environment. These problems lead the proponents to propose an Online Ordering

System (OOS) to act as a solution to the existing problems experienced by the

customers and the company itself.

In order for the proponents to explore more of the current problem of the

company, the proponents undergo a comprehensive review of literature related to the

issue to know and discuss the development for the proposed system.

To know more about the concerns of the company and the customers to the

importance and execution of the Online Ordering System (OOS), the proponents utilized

research methods such as descriptive research, quantitative collection of data, stratified

sampling, surveying, interviewing and grouping of respondents based on their function

in the company. The results of the survey questionnaire were tallied and analyzed with

profound understanding to ensure a more accurate amount of information. Also, the

collected data were presented in graphical form to authorize a meaningful analysis andinterpretation of the collected data.

The proponents also conducted a study of the cost and benefit analysis of the

current system of the company as well as the online ordering system proposed by the

group. Included in the study of the cost and benefit analysis were the annual cost of the

existing system, the planned cost of the proposed system, the amount of miscellaneous

used by the existing system in relation to the total power consumption of the mall

(Walter mart), and the total development cost of the Sports Outlet Online Ordering

System.

Programming diagrams and tools were also shown to systematically illustrate the

course of the proposed system and database management system such as data flow


49/52

diagram, pseudocode, Jackson Structured Programming (JSP), Entity Relationship

Diagram (ERD) and Normalization.

B. Conclusion

Customers of Sports Outlet visit the store whenever they need any sports

equipment. Everyday as more customers visit the store, it takes time for them to

purchase the products they want to avail due to cluttered store environment. This may


50/52

result for the customer not to stand up for Sports Outlet. There is also a limited way of

advertising their products and company because Sports Outlet has only two branches

that give them a limited number of target customers.

The proponents believe that the primary solution to the obvious conflicts that are

present in the company is having the online ordering system wherein the company

could sell their products over the internet.

After days of thorough deliberation of the researchers, the group

concluded that the proposed Online Ordering System for Sports Outlet would

guarantee the customers of the said company with more efficient means of

purchasing products anytime they want to.

C. Recommendation

The system and the study of the Online Ordering System will be a great

advantage for the customers and for the company as well. We, the researchers

recommend the study to the following: For the Sports Outlet, if applied to their current


51/52

process, it will provide them the most effective way of advertising their products and

their company. For the customers, it will save time to their part looking the products

inside the store. For the staffs, they will appreciate the system for Sports Outlet by

giving the company an effective way of advertising products and by providing the

customers an efficient means of purchasing products. To our school, this study will

serve as another fulfilment of making their students excel in the field of information

technology. To other colleges and university, this study will serve as a reference for

their students for future enhancements. Overall, the researchers recommend the

system to everyone who is in need of fast faced and well studied and detailed system

which is the Online Ordering System.

D. Critical appraisal

The system will certainly help the Sports Outlet and their proponents. Upon the

completion of this study, each member of the group contributes and assessed each and

every task that has been done individually in order to finish the system. Each member of


52/52

the group has the eagerness to learn the principles of PHP and MySQL as a database

for our records. The group shared their ideas and judgments about their own

experiences regarding the study. In doing the study, the group learned to balance their

priorities, time and schedule. Also, the members learned the value of communication,

patience, giving sufficient time and effort in doing every chapter of the study, and most

of all, the help of prayers.

The groups do believe that this system met its objectives stated in this study.

This system was capable to create a Sports Outlet Online Ordering System that will

benefit both of the company and its customers in ordering products in a more accessible

and convenient way. It will also help the company to gain more customers, impose

product endorsement and develop a more secure business relationship to both of the

company and the customers. This system will provide a structured and more available

virtual store.

meljun cortes thesisb(final) sports online

Documents