MELISSA XXXXXXXP 04XX XXX XXXE hello@helloworld.com.au

PERSONAL SUMMARYA dedicated commerce graduate from the University of Melbourne seeking opportunities to apply an integrated skill set within a challenging account management environment. I have good understanding of financial business operations developed through previous working experiences and am a positive team player who can work well and adapt to new workplace environments promptly.

EMPLOYMENT HISTORYRestaurant Attendant August 2015 – Current

XXXXXXXX, Melbourne, Australia

A fast-paced restaurant located on Bourke St which serves authentic Asian cuisine. Working in a team of 5 people and being recognised for the ability to quickly

establish rapport with customers Handling cash and EFTPOS transactions with care. Taking customer orders diligently and ensuring that orders are processed rapidly

to shorten the queue especially during peak lunch hours. Serving meals to customers in keeping with service standards and patron’s

requests. Verifying online vouchers for meal redemptions on apps.

Accounting Officer November 2014 – February 2015XXXXXXXX, Selangor, Malaysia (Summer Break)

A proprietary company specializing in hospitality (hotels) and retail. Participated in stock management and negotiated with suppliers to reduce firm

cost. Performed accounting duties including settlement of accounts payable, accounts

receivable and reconciliations in MYOB and Microsoft Excel. Involved in planning marketing strategies and designed brochures to boost sales. Handled customers’ enquiries and resolved complaints from workers by

investigating the issues.

Retail Assistant November 2013 – February 2014XXXXXXXX, Selangor, Malaysia (Summer Break)

A neighbourhood retail store which sells organic products.

Successfully met monthly sale targets by understanding customers’ purchasing behaviours.

Cash handling and balanced cash registers with receipts. Provided advices on organic product selection to customers.

HQ Finance Administrator September 2011 – December 2011XXXXXXXX, Kuala Lumpur, Malaysia

A Singapore-based company with more than 100 retail outlets in Asia region.

Restructured invoice and purchase order filing systems to improve the efficiency of reporting procedures.

Liaised with colleagues and upper management to enforce and monitor compliance with accounting policies and procedures.

Processed multitudes of invoices and purchasing orders to document transactions in the accounting system.

Updated general ledgers and cash flow spreadsheets in Excel. Completed monthly bank reconciliations with attention to detail. Prepared on-demand cheques for all accounts due.

EDUCATION

The University of Melbourne, Parkville February 2013 – July 2015Bachelor of Commerce (Accounting & Finance)

Took CHIN30005 Advanced Chinese Translation (from Chinese to English) in final year.

Victoria University February 2012 – December 2012Bachelor of Business (Accounting/Banking & Finance)

Transferred to the University of Melbourne after completing the first-year.

SKILLS AND COMPETENCIES

Fluency in English, Mandarin, Cantonese and Malay. Technical proficiency in Windows (Microsoft Office suite) and social media

platforms. Operational knowledge in accounting tool (MYOB) Demonstrated strong cash handling skills (including EFTPOS). Proven ability to work productively in a fast-paced environment and meet

deadlines. High level of willingness to learn, fast-learning traits and flexibility.

AFFILIATIONS

Volunteering Experience Zambrero & Stop Hunger Now: Plate4Plate - Packed 55,512 meals to tackle world

hunger City of Melbourne: Lord Mayor’s Student Welcome 2015 ASEAN Game Australia (AGA) - Photography for Frisbee competitions

Clubs and Societies Financial Management Association of Australia (FMAA) 2013 – 2015 Accounting Students’ Association (ASA) 2013 – 2015 Bhakti Yoga Club 2013 – 2015

REFEREES

Available upon request