Melissa Black15637 Birmingham Circle Brandywine, MD 20613, (301) 782-7795

melissa.black406@gmail.com

IT Data Center Operations Management Professional

Core Competencies

• Government Contracting • Project & Account Management • Top Secret Security Clearance

• Technical Proposal Writing • Systems Engineering • Purchasing & Procurement

• Team Leadership & Development • Process Improvement • Quality Assurance

Professional Experience

Black IT Consulting, LLC 1/2014 - PresentOwner/CEO/PresidentProvide full-service IT data center operations management, IT project management, help desk management and support, and enterprise architecture design and implementation to technology firms. Deliver high-quality services and value added partners to DOD and commercial companies.

• Direct and coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.

• Appoint department heads or managers and assign or delegate responsibilities to them.• Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine

areas of potential cost reduction, program improvement, or policy change.• Direct, plan, and implement policies, objectives, or activities of organizations or businesses to ensure

continuing operations, to maximize returns on investments, or to increase productivity.

Lockheed Martin 1/2012 - 4/2014Systems Engineer/Senior Staff Enterprise Program Management SpecialistPerformed technical planning, system integration, verification, cost and risk management, and supportability and effectiveness analysis for total system concepts, designs, fabrications, tests, installations, operations, maintenance and disposals. Conducted functional analyses, timeline analyses, detailed trade studies, requirements allocation, and interface definition studies to translate customer requirements into hardware/software specifications. Successfully managed over nineteen projects in this time, ranging from small to large enterprises.

• Managed project execution to ensure adherence to budget, schedule, and scope.• Developed and updated project plans for information technology projects including information such as

project objectives, technologies, systems, information specifications, schedules, funding, and staffing.• Organized and supervised a $3.2 million project for the largest communications information technology

environment for the U.S. Air Force, which covers over 20,000 users at the Pentagon, Joint Bolling and Joint Andrews Air Force Bases.

• Implemented the first phase of Cloud computing for the Air Force, a critical factor for the company's victory of a $370 million, 10-year contract which further helped the government save over $20,000/month and decreased manpower by 20%.

Lockheed Martin 1/2010 - 1/2012Multi-Functional Engineering & Science Manager/Lab Manager/Capabilities AnalystLed a team of 60 engineers and technicians, and managed up to fifteen administrative staff in designing and developing a software-intensive, global network supporting all military groups engaged in missile defense. Performed systems engineering, architecture, integration, testing, and transition and program management across the Ballistic Missile Management System.

• Defined the required technical architecture and facilitated ethics training for over 100 personnel to ensure program contract compliance.

• Served on a proposal team as a technical liaison for a billion dollar Navy proposal.

• Completed the Annual Property Contract Report while maintaining a lean work force and a data center worth more than $2 million in equipment.

• Recipient of numerous SPOT Awards for performance in integrating systems with no major deficiencies.

Lockheed Martin 1/2007 - 1/2010Network Integrated Process Team Lab ManagerCoordinated the development and expansion for more than $2 million in equipment, facility management, and facility security office to ensure a smooth transition.

• Developed lab schedules and plans for lab resources.

Lockheed Martin 1/2006 - 1/2007Network Data Center Operations Infrastructure ManagerOversaw the SMR process and managed the upgrade of the data center. Directed a team of six staff members providing IT customer service to more than 350 software and development professionals.

• Monitored and tracked project milestones and deliverables.• Developed and managed work breakdown structure (WBS) of information technology projects.

Lockheed Martin 1/2004 - 1/2006Network Engineering Manager/Project Network Engineer/Shift LeadServed as the National Capital Region IPT Lead, NISA-P (ITA- Information Technology Agency). Directed the activities of more than 30 professionals providing support to classified and unclassified MAN networks during the Pentagon Renovation (servicing over 30,000 personnel) while closely administering a $10 million budget.

• Ensured compliance with ISO 9000 standards by preparing Standard Operating Procedures based on the Lean 21 version of Six Sigma standards.

• Provided local and remote management of switches and routers, configured port assignments, established network interfaces, and provided software upgrades and MIB collections.

• Configured and isolated layer-2 switching configurations for CISCO switching technology to optimize Ethernet/Fast Ethernet through-put in a Virtual Local Area Network (VLAN) trunking topology over an ATM using LAN Emulation (LANE) protocol.

• . Coordinated third- party network equipment maintenance teams while identifying and resolving network issues on behalf of department users and network administrators.

Additional Employment History Lockheed Martin Senior Network Engineer 2001 - 2004CNSI Senior ATM Network Engineer/Lead 1999 - 2001Boeing Information Services, Inc. Government Systems Specialist 1997 - 1997U.S. Navy Implementation Coordinator/IT Specialists 1984 - 1997

Education and Credentials M.S., Communications TechnologyStrayer UniversityB.S., Internetworking TechnologyStrayer University - Fore Systems ATM Equipment Course, Fore ATM Switching, Core and Edge IO&M ARS, CCNA 2.0, Management Fundamentals /II Project Management, Leadership Training Win Plan II (Proposal Training), Security +Project Management Capstone (CAPM) CertificateVillanova UniversityInformation Security ManagementVillanova UniversityCISSPPursuingPMPPursuingProfessional Affiliations

• American Association of University Women• National Society for Black Engineers• Society of Women Engineers• Participant, Maryland Business Roundtable/Speaker's Bureau

• Volunteer, STEM