megapharm proposal dropbox (most recent) (1)
TRANSCRIPT
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MegaPharm Proposal
Tad Autry Jena Cawhorn Khanh Kieu
Hannah Moreland Jevon Oliver Reagan Williams
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“Leaders establish the vision for the future and
set the strategy for getting there.”
John P Kotter
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Who Are We?
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Providing the Road Map
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Weeks 1-3
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Create Buy-In
Form the
Team
Establish a
Mission and
Vision
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Weeks 4-10
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Technology
Training
Reinforcing the Team
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Weeks 11-14
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Grand Opening
Celebration
Quality Improvem
ent
Future Recommen-dations
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The Catalyst Consulting Approach
Transition
Programs &
Training
• Days 1 – 76
Change-over
Day/Grand Opening
• Day 77
Follow-Up Programmi
ng & Graduation
• Days 78 –98
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Week 1 -
Day 1
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Catalyst Consulting meets with
MegaPharm – transition process overview
Initiate patient surveys – email, mailer, store,
etc.
Announcement to Mom&Pop
employees and community
about transition
Catalyst Consulting to
stores to observe current
functions
Marketing and advertising
begins
Banquet meeting
announcement &
StrengthsFinder to
employees
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Day 8 – Week 2
Employee Banquet Excite employees
Need for change
Gauge current mood
Introduction
Meet & Greet
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Day 8 – Week 2
Employee Banquet StrengthsFinder presentation
Ice Breaker activity
Facilitating interactions and communications
Guiding Coalition recruitment
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Days 9-14
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Meeting 3
Occur in-store
Presentation of survey results - Enhance urgency
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Meeting 3
Introduce recognition program
Set standards and goals
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Day 15
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GC Meeting
First Guiding Coalition meeting - Catalyst consultants facilitate meeting - Train GC on mission & vision
development, change process, & MegaPharm technology
Transition mission and vision development
Prepare members as trainers
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Day 20
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Meeting 5
Occurs in stores & continues each week
MegaPharm module training & change process reinforcement
One-on-one training & coaching
Progress reports and employee rewards
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Weeks 4 – 10
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Generations
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Training Begins
Week 4
• Cash Register/POS
Week 5
• Drop Off/Data Entry
Week 6
• Filling/Production• Automated Dispensing
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Week 7
• Troubleshooting/Insurance
Week 8
• Ordering/Inventory Management
Week 9
• Special Programs
Week 10
• Grand Opening Preparations
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Week 6
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(insert pictures)
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Week 10
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Show EmployeesResults
Prepare for Grand Opening
Finalize Training and Technology Implementation
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Weeks 11 - 14
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Day 77-
Grand Openin
g
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MegaPharm Community Health Fair
Grand Openi
ng
Free health screeni
ngs
Free food
Free goodie bags
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Day 90
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Graduation Celebration!
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Final endpoints
Troubleshooting
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Internal Marketing
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Employee Engagement & Mission Marketing
Communicates Mission & Vision, highlights the needs for change, and generates
urgency
Posters in stores
Emails
Pamphlets
Guiding Coalition Members
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External Marketing
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Same Great People.
Same Great Service.
Now Part of the Great MegaPharm Family!
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Patient Survey
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Flyers
Items with MegaPharm logo
MegaPharm T-shirts
MegaPharm balloons
Grand Opening
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Post Turn-Over Marketing
After Day 77Continually highlight MegaPharm’s benefits, Mission & Vision, and the work of the Guiding Coalition
Satisfaction surveys
Coupons and flyers for the public
Media advertisements continue
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What Have We Offered?
Solid Foundation
Tailored Opportunities
Strategic Guidance
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In Their
Hands
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Support
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Read all about it
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Quality
Improving the system
Mass Incorporation
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Catalyst Consultin
g
Create Buy In
Form the
Team
Mission and
Vision
Training
Resources
Quality
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“The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few
decades. ” John P Kotter
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