Meetings & RoomsJune 17, 2020

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Fuze Team

Jennifer GaffeyBoston

Product Manager, Meetings & Rooms

Nicholas ProchBoston

Director, Sales Engineering

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Impact of Covid-19

COVID-19 Platform Engagement Trends3/2/20- 6/8/20

+339%Mobile Calls

+261%Meetings

Meetings

Calling Video

+596%Meetings w/Video+331%

Meeting Participants

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Guest Join

Guest Join - Why it matters

● The impact of COVID on external meetings

○ 4x increase in external guests joining Fuze Meetings

● What Fuze has been doing to improve the meeting guest join experience

○ Browser support → join directly on Web with no download required

○ FuzeJoin → download a lighter version of Fuze

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Chrome & Microsoft Edge support

Full Fuze Web support for Chrome and coming soon for Microsoft Edge* on PC/Mac

● Call● Schedule meetings● Join meetings● Camera● Screenshare● Direct messages● Group chat

Guests can join meetings with full functionality and no download required

Internet Explorer 11 meeting support

Fuze meeting join support for Internet Explorer 11

Adds coverage for an additional ~15% of guests invited to Fuze meetings

Participants can view shared content and dial in or be called to participate in meeting via audio

Guest Join via Browser

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We support browsers used by ~75% of users today, and once we complete the work to support Edge, and FireFox we will meet ~85%

Confidential

Fuze JoinA new, lightweight version of our desktop app built primarily for Fuze guests and for those who need to join meetings via an unsupported browser

All the same features and functions plus noticeable improvements in the speed and ease of joining a meeting

Observations● 6x faster download v.s. Desktop● Reduced Dependencies for

running in user context● 37% increase in successful

meeting joins

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Fuze Meetings & Rooms

Fuze Meetings

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HD video and audio conferencing on any device

Fuze Rooms

● Fuze meetings in a conference room with consistent UX

● Fuze Rooms with voice calling - taking the deskphones out of a conference room

● What will be the “new normal” for conference rooms?

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Using your Personal Device as a Fuze Room Controller

Easily see all participants in a meeting

Monitor and control participants on a large meeting or webinar

Launch a meeting in a Fuze Room from mobile

Video participant limit increase (upcoming)Support for more users to turn on their videos in meetings

+596%Meetings w/Video

Confidential

Meetings - What’s Next?

Roadmap

● Increase video participants max. in meetings so more users can stream their video

● Full screen share to enhance the screen share experience

● Updates to meetings backend that improve meeting join speed and stability

● Modernizing our audio capture framework for higher quality audio and improved echo

Areas of Innovation● Meeting lifecycle: asynchronous communications that enhance productivity pre/post

meetings

● Tools for the remote worker: continue to meet the changing needs of enterprise

workers

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Fuze Rooms - What’s Next?

Roadmap

● Screen share workflows to make sharing in conference rooms easier with little to no interactions with room devices

● Engage with hardware vendors to explore partnership opportunities

Areas of Innovation

● Voice activated rooms for no touch controls● Dynamic meeting calendar events to RSVP as an in-person vs. virtual participant

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Thank You. Questions?

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