meeting scholars' needs the nlr's experience and new services
TRANSCRIPT
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Meeting Scholars' Needs
the NLR's Experience
and
New Services
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1 .Evolution of Readership
in the last 20 years
and its Relation to IT Development
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selection of new acquisitions
subscription for electronic databases
choosing what to digitize for e-library
reference services, including newly created service types
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changes to readership structure
emergence and growth of the group of remote users
growing demand for service component
demand for information services provided within electronic environment
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The NLR Users' Profile
Education:
higher - 30.8 %
high — 66.8 % (of them 75.4 % are students)
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Educational structure
2010 2011
Engineers 1,890 (22 %) 1,511 (21.5 %)
Cultural workers 981 (11.5 %) 832 (11.8 %)
Economists 784 (9.2 % ) 692 (9.8 %)
Philologists 756 (8.8 %) 643 (9.15 %)
Medical specialists 800 (9.4 %) 635 (9 % )
Historians 643 (7.5 %) 568 (8 %)
Lawyers 479 (5.6 %) 399 (5.7 %)
Philosophers, psychologists 272 (3.2 %) 233 (3.3 %)
Chemists, mathematicians, technologists 178 (2 %) 159 (2.2 %)
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Fields of activity
2010 2011
1. Teaching and culture 1,414 (16.5 %) 1,188 (16.9 %)
2. Engineering 1,349 (15.8 %) 1,415 (20 %)
3. Medicine 805 (9.4 %) 652 (9.3 %)
4. Economics 786 (9.2 %) 745 (10.6 %)
5. Historical sciences 778 (9 %) 515 (7.3 %)
6. Philological science 618 (7.2 %) 556 (8 %)
7. Law science 457 (5.3 %) 378 (5.4 %)
8. Commercial structures 254 (3 %) 197 (2.8 %)
9. Physico-mathematical sciences 183 (2 %) 149 (2 %)
10. Psychological sciences 129 (1.5 %) 129 (1.8 %)
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2. Origin and Development
of
E-services at the NLR
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Milestones
1993 — start of using computers and communication technologies in reference services (databases on CD-ROMs)
1994 — Introduction of machine-readable cataloging at the NLR
1997 — NLR starts to provide access to the Internet for its readers
1999 — Legislative Center launched
2000 - Electronic Delivery Service launched
2001 — Information and Service Center launched
2003 — start of using subscription databases in reference services; birth of the NLR digital library
2004 — “Ask a Librarian” online reference service launched.
2009 – introduction of the “user customized web page” option
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Information and Service Center Readership Description
Purposes of visit (2008/2012):
Research — 60.3 % (74 %) Education — 23.5 % (15 %) Production — 7.4 % (2 %) Other — 8.8 % (9 %)
Fields of activity (2008/2012):
Socio-economic sciences — 48.9 % (37.3 %) Philology, pedagogy and art — 28.9 % (33.6 %) Biomedical sciences — 13.1 % (12 %) Technical and natural science — 9.1 % (17.1 %)
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3 .Electronic library services of the NLR :
Advantages, Difficulties and Perspectives
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Online catalogs of the NLR
1994 – e-catalog of foreign books started
1997 - catalog of books in Russian, Ukrainian and Byelorussian started
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Catalogs of books in Russian,
Ukrainian and Byelorussian
OPAC (1708-1926, 1976 - )
Scanned General Author/Title Catalog of Books in Russian (1725 to 1998)
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Catalogs of books in foreign (European) languages Foreign language books (2004 -) Foreign language books (1994 to 2004) Books of the 16th century Western European books of the 15th century
(Incunabula) Books in Finnish (up to 2002) Catalog of the “Rossica” collection The 1st Cadet Corps Library Books in Western European languages, published in
Russia between 1701 and 1800 Publications in Yiddish
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Catalogs of periodicals Periodicals and serials in Russian, Ukrainian
and Byelorussian (except newspapers)
Russian journals, 1800 to1825 (with contents’ description).
Periodicals and serials in foreign (European) languages (except newspapers)
Russian Newspapers (1703 to 1917)
Newspapers in Yiddish (in latin transliteration)
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The NLR Digital Library
over 350.000 items
about 290.000 of them are theses
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Most acute problems
balance between traditional and digital collections
extreme attention to free external collections
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The NLR E-Services
Virtual Service “Ask-a-Librarian”
Electronic Delivery Service
Virtual Office (“user customized web page” option)
Series of e-guides to reference and bibliographic resources
Systimatic guide “Information Resources on the Internet”
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Information training of remote users
Development of the website
Building of a system of online subject guides both to traditional and online resources
Information consulting while executing the queries of remote users
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Challenges
Lack of funding
cuts of purchase and subscription expenses cuts of costs of personnel training low wages