meeseva user manual for regularization …...after selection of “regularization of unobjectionable...

MEESEVA USER MANUAL

REGULARIZATION OF UNOBJECTIONABLE ENCROACHMENTS IN

GOVERNMENT LANDS UPTO 500

MEESEVA USER MANUAL

FOR


GOVERNMENT LANDS UPTO 500 Sq.Yds (GO No: 388


(GO No: 388)

Procedure for Processing the Request at Department End:

Procedure for processing at TAHSILDAR End:

Procedure for Processing the Request at RDO

Procedure for processing at Collector End:

Table 1: Service Information at Glance

Figure 1: Regularization of Unobjectionable Encroachments in Government lands up to 500 Sq.Yds

Requests Process link under Application Processing

Figure 2: Tahsildar processing window in Regularization of Unobjectionable Encroachments in

Government lands up to 500 Sq.Yds Requests screen

Figure 3: Selection of dates in Tahsildar processing window

Figure 4: Selection of request status in Tahsildar processing window

Figure 5: Get Details button in Tahsildar processing window

Figure 6: Requests in Tahsildar processing window

Figure 7: Request selection in Tahsildar processing window

Figure 8: Request details page of Tahsildar

Figure 9: Attached Documents in Regularization of unobjectionable encroachment in Government lands

upto 500 Sq.Yards request details Page

Figure 10: send SMS to citizen ................................

Figure 11: Tahsildar Proceedings Uploaded Document Request Screen

Figure 12: action taken ................................

Figure 13: Forward to RDO ................................

Figure 14: Successfully Message ................................


Process link under Application Processing

Figure 16: Selecting and Get Details button in RDO processing window

Figure 17: Selecting application in RDO Login

Figure 18: Request Details in RDO Login

Figure 19: Downloaded Uploaded Documents & Uploaded Proceedings in RDO Login

Figure 20: Send SMS to Citizen ................................

Figure 21: Upload Proceedings and Forward to Collector

Figure 22: ReForward to MRO ................................

Figure 23: Sign Message................................

Figure 24: Requests Process link under Application Processing

Contents Procedure for Processing the Request at Department End: - ................................................................

Procedure for processing at TAHSILDAR End: - ............................................................................................

or Processing the Request at RDO End: - ................................................................

Procedure for processing at Collector End: - ..............................................................................................

List of Tables

Table 1: Service Information at Glance ................................................................................................

List of Figures


nder Application Processing ................................................................


lands up to 500 Sq.Yds Requests screen ................................................................

Figure 3: Selection of dates in Tahsildar processing window ................................................................

Figure 4: Selection of request status in Tahsildar processing window ................................

Figure 5: Get Details button in Tahsildar processing window ................................................................

ocessing window ................................................................

Figure 7: Request selection in Tahsildar processing window ................................................................

Figure 8: Request details page of Tahsildar ................................................................................................


upto 500 Sq.Yards request details Page ................................................................................................

................................................................................................

Figure 11: Tahsildar Proceedings Uploaded Document Request Screen ................................

...............................................................................................................................

................................................................................................

................................................................................................


Process link under Application Processing................................................................................................

Figure 16: Selecting and Get Details button in RDO processing window ................................

Figure 17: Selecting application in RDO Login ............................................................................................

Figure 18: Request Details in RDO Login ................................................................................................

Figure 19: Downloaded Uploaded Documents & Uploaded Proceedings in RDO Login ............................

................................................................................................

Figure 21: Upload Proceedings and Forward to Collector ................................................................

................................................................................................

..............................................................................................................................

Figure 24: Requests Process link under Application Processing ................................................................

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Figure 25: Collector processing window

Figure 26: Selection of dates in collector processing window

Figure 27: Selection of request status in Collector processing window

Figure 28: Get Details button in Collector processing window

Figure 29: Requests in Collector processing window

Figure 30: Request selection in collector processing window

Figure 31: Request details page of Collector

Figure 32: Attached Documents and MRO, RDO proceedings

Figure 33: send SMS to citizen ................................

Figure 34: upload proceedings ................................

Figure 35: Action Taken ................................

Figure 36: Accept/Sign Button ................................


Figure 38: Signing in Rejection Cases

Figure 39: ReForward to MRO ................................


Figure 25: Collector processing window ................................................................................................

Figure 26: Selection of dates in collector processing window ................................................................

Figure 27: Selection of request status in Collector processing window ................................

Figure 28: Get Details button in Collector processing window ................................................................

Figure 29: Requests in Collector processing window ................................................................

Figure 30: Request selection in collector processing window ................................................................

Figure 31: Request details page of Collector ..............................................................................................

Figure 32: Attached Documents and MRO, RDO proceedings ................................................................

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Figure 38: Signing in Rejection Cases ................................................................................................

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GOVERNMENT LANDS UPTO 500

Unauthorized Occupation of Government Lands constitutes an encroachment. There are

two types of encroachments. For unobjectionable encroachments the collector will do

regularization after due enquiry from

be regularized free of cost. The District Collectors, R.D.O's and M.R.O.'s are vested with powers

to enforce the provisions of the A.P. Land Encroachment Act, 1905. The Unobjectionable

Encroachments by way of constructing Dwelling units (RCC Roof building/ houses. Asbestos

Roof with brick Walls) only shall be considered. Vacant Lands or Vacant lands with thatched

huts with a motive to establish the occupation shall not be considered. This Service facilit

citizen to apply for the Regularization of Unobjectionable Encroachments in Government Lands

by way of Dwelling Units (Upto 500 Sq. Yards) in Urban Areas by visiting the nearest MeeSeva

Centre.

Table

Note: The asterisk (*) denotes mandatory requirement of documents.

Procedure for Processing the Request at

The following is the department process flow;

Category Type B

User Charges INR 35/

Documents Required 1.

2.

3.

4.

5.

SLA 120 Working days

Competent Authority

RDO/Collector


GOVERNMENT LANDS UPTO 500 Sq.Yds-DEPARTMENT PROSESS



regularization after due enquiry from MRO/RDO. In case of poor persons encroached land will



way of constructing Dwelling units (RCC Roof building/ houses. Asbestos


huts with a motive to establish the occupation shall not be considered. This Service facilit



Table 1: Service Information at Glance

denotes mandatory requirement of documents.

Procedure for Processing the Request at Department End: -

The following is the department process flow;

INR 35/-

Application Form*

Proof of Identity *

Proof of Occupation*

Photograph of Occupant along with the constructed Building in

Dwelling Units*

Certificate of Income *

Working days

RDO/Collector


DEPARTMENT PROSESS



MRO/RDO. In case of poor persons encroached land will



way of constructing Dwelling units (RCC Roof building/ houses. Asbestos


huts with a motive to establish the occupation shall not be considered. This Service facilitates the



Photograph of Occupant along with the constructed Building in

Approval Committees (i) A Sub-Division Level Appro

consider the cases up to 250S

1. Sub-Collector/ R.D.O – Chairman 2. Town Planning Officer / MPDO – 3. Tahsildar concerned - Member-C (ii) A District Level Approval Commi

consider the cases from 251 to

1. District Collector – Chairman 2. Municipal Commr. / C.E.O, ZP – M 3. VC & MD urban Development Au 4. Joint Collector-I - Member-Conve

Procedure for processing at

♦ Select “Regularization of Unobjectionable Encroachments in Government lands up to 500

Sq.Yds Requests” from Application Processing. It has been depicted in figure 1.

Figure 1: Regularization of Unobjectionable Encroachments in Government lands up to 500

Sq.Yds Requests

oval Committee (SDLAC) shall be constituted

Sq. Yards) with the following Officers:-

– Member (applicable to Town/Rural)

Convener

Committee (DLAC) shall be constituted (to

to 500 Sq.Yards) with the following Officers.

Member (applicable to Town/Rural)

uthority concerned - Member

ener

processing at TAHSILDAR End: -

Regularization of Unobjectionable Encroachments in Government lands up to 500

from Application Processing. It has been depicted in figure 1.



ed (to


from Application Processing. It has been depicted in figure 1.


♦ After selection of “Regularization of Unobjectionable Encroachments in Government lands

up to 500 Sq.Yds Requests” link, processing window will be displayed. It has been depicted

in figure 2.

Figure 2: Tahsildar processing window in

Government lands up to 500 Sq.Yds

♦ Select from date & to date by using calendar controls as depicted in figure 3.

Note: - Here, to date must be prior to Current date.

Figure 3: Selection of dates in

Regularization of Unobjectionable Encroachments in Government lands

” link, processing window will be displayed. It has been depicted

processing window in Regularization of Unobjectionable Encroachments in

Government lands up to 500 Sq.Yds Requests screen

Select from date & to date by using calendar controls as depicted in figure 3.

Here, to date must be prior to Current date.

Selection of dates in Tahsildar processing window


” link, processing window will be displayed. It has been depicted

of Unobjectionable Encroachments in

Select from date & to date by using calendar controls as depicted in figure 3.

♦ Select “Request Status (either All/Not Viewed/Open etc...)” from request status drop down

list as depicted in figure 4.

NOTE: - Here, At First the Request is in “Not Viewed” Status. Here I am selecting

viewed” request.

Figure 4: Selection of request status in

♦ Click “Get Details” button to display requests as

Figure 5: Get Details button in

Select “Request Status (either All/Not Viewed/Open etc...)” from request status drop down

Here, At First the Request is in “Not Viewed” Status. Here I am selecting

Selection of request status in Tahsildar processing window

Click “Get Details” button to display requests as depicted in figure 5.

Get Details button in Tahsildar processing window


Here, At First the Request is in “Not Viewed” Status. Here I am selecting “Not

processing window

♦ All “Not Viewed” Requests are displayed as depicted in figure

Figure 6:

♦ Select the Request which has to be processed as depicted in figure

Figure 7: Request selection in

All “Not Viewed” Requests are displayed as depicted in figure 6.

Requests in Tahsildar processing window

Select the Request which has to be processed as depicted in figure 7.

Request selection in Tahsildar processing window

♦ After selection of the request, request details page will be displayed as depicted in figure

After selection of the request, request details page will be displayed as depicted in figureAfter selection of the request, request details page will be displayed as depicted in figure8.

Figure

Note: - The Facility provided for edit the fallowing fields Category, Social

of Occupation, Woman member

to be issued, Extent of Land Occupied (inYrds), Date from which

type.

Figure 8: Request details page of Tahsildar

The Facility provided for edit the fallowing fields Category, Social Status,

name in whose name assignment order /house site patta

Land Occupied (inYrds), Date from which occupied, Construction

Status, Proof

name assignment order /house site patta

occupied, Construction

♦ Download all the attached documents

links as depicted in figure 9.

Figure 9: Attached Documents in

Government land

♦ Here any information required from citizen

depicted in below figure 10.

the attached documents from “Documents Attached” panel by clicking on

.

Attached Documents in Regularization of unobjectionable encroachment in

Government lands upto 500 Sq.Yards request details Page

Here any information required from citizen Tahsildar can send a message to citizen

.

Figure 10: send SMS to citizen

from “Documents Attached” panel by clicking on

encroachment in

can send a message to citizen as

Note: -

1. After downloading the uploaded Documents, MRO will assign the Task to the Sub

Ordinates (DLRC Members) for field level enquiry.

2. Based on the field level enquiry, the MRO

respective RDO for further Process in offline.

♦ Based on the Field level report, MRO

Report as depicted in figure 1

Figure 11: Tahsildar Proceedings Uploaded Document Request Screen

♦ Now Tahsildar can take action (Enquiry Completed Forward to

Members Report. As depicted in figure 12

uploaded Documents, MRO will assign the Task to the Sub

Ordinates (DLRC Members) for field level enquiry.

level enquiry, the MRO will enter their remarks and forward to

for further Process in offline.

level report, MRO will verify the Data and upload the Proceedings

as depicted in figure 11.

Tahsildar Proceedings Uploaded Document Request Screen

ake action (Enquiry Completed Forward to RDO) based on DLRC

depicted in figure 12.

Figure 12: action taken

uploaded Documents, MRO will assign the Task to the Sub

ks and forward to

the Proceedings

Tahsildar Proceedings Uploaded Document Request Screen

based on DLRC

♦ If Tahsildar wants to recommended

Forward to RDO” Radio button. And


♦ After clicking on “Forward to RDO

Message will be displayed as

Figure

wants to recommended the request by checking the “Enquiry Completed

” Radio button. And enter remarks and click on Forward to RDO

Figure 13: Forward to RDO

Forward to RDO “button Your Request Forwarded Successfully”

Message will be displayed as depicted in figure 14.

Figure 14: Successfully Message

request by checking the “Enquiry Completed

enter remarks and click on Forward to RDO button as

Successfully”

Procedure for Processing the Request at RDO♦ Select “Regularization of Unobjectionable Encroachments in Government lands up to 500

Sq.Yds” from Application Processing, like

Figure 15: Regularization of Unobjectionable Encroachments in Government lands

Sq.Yds Process link under Application Processing

♦ Select from Date, to Date, Status, select service, and click on Get Details Button

in figure 16.

Figure 16: Selecting and

or Processing the Request at RDO End: - Regularization of Unobjectionable Encroachments in Government lands up to 500

” from Application Processing, like shown in the below figure 15.


Process link under Application Processing

Select from Date, to Date, Status, select service, and click on Get Details Button

: Selecting and Get Details button in RDO processing window



Select from Date, to Date, Status, select service, and click on Get Details Button as depicted

processing window

NOTE: - Here, At First the Request is in “Forwarded by MRO” Status. Here I am selecting

“Forwarded To RDO”request.

♦ Select the Request which has to be processed as

Figure 17

♦ Request Details page will be displayed as depicted in below figure

Here, At First the Request is in “Forwarded by MRO” Status. Here I am selecting

Select the Request which has to be processed as depicted in figure 17.

17: Selecting application in RDO Login

Request Details page will be displayed as depicted in below figure 18.

Here, At First the Request is in “Forwarded by MRO” Status. Here I am selecting

Figure

Figure 18: Request Details in RDO Login

Note: - The Facility provided for edit the fallowing fields Category, Social Status,

Occupation, Womanmembername inwhosename assignment order /house site patta to be issued,

Date from which occupied, Construction type

♦ Download all the attached documents and Proceedings from “Uploaded Documents &

Uploaded Proceedings” panel by clic

Figure 19: Downloaded Uploaded Documents & Uploaded Proceedings in RDO Login

♦ Here any information required from citizen Tahsildar can send a message to citizen

depicted in below figure 20.

The Facility provided for edit the fallowing fields Category, Social Status,


Date from which occupied, Construction type

Download all the attached documents and Proceedings from “Uploaded Documents &

Uploaded Proceedings” panel by clicking on links as depicted in figure 19.

: Downloaded Uploaded Documents & Uploaded Proceedings in RDO Login

Here any information required from citizen Tahsildar can send a message to citizen

.

The Facility provided for edit the fallowing fields Category, Social Status, Proof of


Download all the attached documents and Proceedings from “Uploaded Documents &

: Downloaded Uploaded Documents & Uploaded Proceedings in RDO Login

Here any information required from citizen Tahsildar can send a message to citizen as

♦ Based on the MRO report, RDO will upload the Proceedings and select Enquiry Completed

forward to Collector, enter remarks and clicks on Forward to

21.

Figure 21: Upload Proceedings and Forward to Collector

Figure 20: Send SMS to Citizen

Based on the MRO report, RDO will upload the Proceedings and select Enquiry Completed

forward to Collector, enter remarks and clicks on Forward to Collectorasdepicted in figure

: Upload Proceedings and Forward to Collector

Based on the MRO report, RDO will upload the Proceedings and select Enquiry Completed

Collectorasdepicted in figure

♦ RDO Need any clarification in the above application from MRO and then select Reforward

to MRO, enter remarks and

♦ After click on “Forward to collector “button Your Request is Forwarded Successfully”

Message will be displayed as depicted in figure 23

Note: - If Land Extent Is Upto 250 Sq.Yards. Here RDO

RDO Need any clarification in the above application from MRO and then select Reforward

clicks on ReForward to MRO as depicted in figure 22

Figure 22: ReForward to MRO

After click on “Forward to collector “button Your Request is Forwarded Successfully”

as depicted in figure 23.

Figure 23: Sign Message

Extent Is Upto 250 Sq.Yards. Here RDO can approve or Reject the

RDO Need any clarification in the above application from MRO and then select Reforward


After click on “Forward to collector “button Your Request is Forwarded Successfully”

or Reject the application.

Procedure for processing at♦ Select “Regularization of Unobjectionable Encroachments

Sq.Yds Requests” from Application

Figure 24: Requests

♦ After selection of “Regularization

upto 500 Sq.Yds Requests” link, processing window

in figure25.

Figure

processing at Collector End: - Unobjectionable Encroachments in Government lands up to 500

Requests” from Application Processing. It has been depicted in figure 24


“Regularization of Unobjectionable Encroachments in Government

500 Sq.Yds Requests” link, processing window will be displayed. It has been

Figure 25: Collector processing window

in Government lands up to 500

It has been depicted in figure 24.

Processing

Government lands

will be displayed. It has been depicted

♦ Select from date& to date by using calendar controls

Note: - Here, to date must be prior toCurrentdate.

Figure 26: Selection

♦ Select “Request Status (either All/Not Viewed/Open etc...)” from request status drop down

list as depicted in figure27.

NOTE: - Here, At First the Request is

selecting “FORWARDED TO COLLECTOR

Figure 27: Selection

by using calendar controls as depicted in figure26

Here, to date must be prior toCurrentdate.

Selection of dates in collector processing window


Request is in “FORWARDED TO COLLECTOR” Status. Here I am

COLLECTOR” request.

Selection of request status in Collector processing window

depicted in figure26.


” Status. Here I am

processing window

♦ Click “Get Details” button to

Figure 28: Get Details button in Collector processing window

♦ All “Not Viewed” Requests

Figure 29:

♦ Select the Request which has to be processed as

Details” button to display requests as depicted in figure 28.

Get Details button in Collector processing window

are displayed as depicted in figure 29.

: Requests in Collector processing window

which has to be processed as depicted in figure30.

Figure 30: Request

♦ After selection of the request, request details page will be

Request selection in collector processing window

After selection of the request, request details page will be displayedasdepicted in figure 31

displayedasdepicted in figure 31.

Figure

Note: - The Facility provided for edit the fallowing fields Category, Social Status, Proof of

Occupation, Woman member name in

issued, Date from which occupied, Construction type.

Figure 31: Request details page of Collector


name in whose name assignment order /house site patta to be

issued, Date from which occupied, Construction type.


assignment order /house site patta to be

♦ Download all the attached documents

links and proceedings which is uploaded by MRO, RDO and Collector as

32.

Figure 32: Attached

♦ Here any information required from citizen CCLA can

in below figure 33.

documents from “Documents Attached” panel by clicking on

and proceedings which is uploaded by MRO, RDO and Collector as depicted in figure

Attached Documents and MRO, RDO proceedings

Here any information required from citizen CCLA can send a message to citizen as

Figure 33: send SMS to citizen

from “Documents Attached” panel by clicking on

depicted in figure

to citizen as depicted

♦ Based on the MRO, RDO report,


♦ Now COLLECTOR can take action (either Accept/Reject/ReForward to MRO) based

MRO, RDO report as depicted in figure

Note: - Based on COLLECTOR

is generated

Based on the MRO, RDO report, COLLECTOR will upload the Proceedings and as

Figure 34: upload proceedings

take action (either Accept/Reject/ReForward to MRO) based


OLLECTOR action (either Accept/Reject), status (either Approved/Rejected)

Figure 35: Action Taken

will upload the Proceedings and as

take action (either Accept/Reject/ReForward to MRO) based on

action (either Accept/Reject), status (either Approved/Rejected)

♦ If COLLECTOR wants to accept the request by checking the

enter remarks and click on Sign button

♦ After clicking on “Sign “button Your Request is Approved Successfully” Message will be

displayed as depicted in figure

Note: - After Approved by COLLECTOR

approved.

If COLLECTOR wants to accept the request by checking the “Accept” Radio button. And

on Sign button as depicted in figure36.

Figure 36: Accept/Sign Button

After clicking on “Sign “button Your Request is Approved Successfully” Message will be

in figure37.


COLLECTOR, Customer Received Message. Like your Request is

“Accept” Radio button. And

After clicking on “Sign “button Your Request is Approved Successfully” Message will be

, Customer Received Message. Like your Request is

♦ If COLLECTOR wants to reject the request by checking the “Reject” Radio button. And

enter remarks and click on Sign button

Figure

♦ COLLECTOR Need any clarification in the above application from MRO and then selects

Reforward to MRO, enter remarks andclicksonReForward to MRO as

to reject the request by checking the “Reject” Radio button. And

Sign button as depicted in figure38.

Figure 38: Signing in Rejection Cases

Need any clarification in the above application from MRO and then selects

Reforward to MRO, enter remarks andclicksonReForward to MRO as depicted in figure

Figure 39: ReForward to MRO

to reject the request by checking the “Reject” Radio button. And

Need any clarification in the above application from MRO and then selects

depicted in figure39.

♦ After clicking on “Sign “button Your Request is rejected” Message will be displayed as


Note: - After Rejected by COLLECTOR

rejected.

After clicking on “Sign “button Your Request is rejected” Message will be displayed as


COLLECTOR, Customer Received Message. Like your Request is

After clicking on “Sign “button Your Request is rejected” Message will be displayed as

, Customer Received Message. Like your Request is