Case Study

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MEDM Implementation for CADIS Data Hubin Global Asset Management Firm

Client OverviewClient is a global asset management firm that provides consulting and other financial services to institutional and retail investor segments through a wide network of partners. The client is migrating from legacy systems or other older products to eventually establish CADIS as a central data hub. This includes implementing MEDM - an enterprise data management solution covering areas like FX, Security Master, Pricing, Positions, and Reference Data.

Client was facing challenges in development, deployment and testing of applications – especially Quality Assurance during UAT phase and seamless integration of MEDM platform. They needed a reliable technology partner with strong expertise in Enterprise data management to take ownership of User Acceptance Testing (UAT) and thereafter provide 24 X 6 IT and Operations support of MEDM platform.

Our SolutionIn view of criticality of the initiative and foreseeing likely challenges in execution, Hexaware built an MEDM Center of Excellence (CoE). A team with relevant experience and proven skills was trained and certified in MEDM; while also leveraging Hexaware’s ample experience in similar engagements to ensure maximum efficiency. Key activities included:

• Implementation - Augmenting the implementation team with experienced MEDM developers and business analysts, UAT testing support, Documentation for Transition from the Implementation to Support team, Bug fixing and enhancement requests with estimated effort less than 150 person hours

• Data Operations Support - Manual file uploads, Error resolution, Export monitoring, Security merge, Fund Account Set up, Reference data management, Downstream communication (Inform ing downstream of delays, issues in case export file is not sent, upload not received)

• IT Application Support - Incident resolution for incidents of varying complexity - Analysis for long running and pending jobs - Weekly maintenance and validation - Analysis for outage/ patching/ DST change notifications - Analysis for notifications from the market data providers - Change request creation, update, coordination for approval - UAT/ PROD implementation - Database refresh planning and execution - User queries of complex nature and major production incidents - Requests for data validation & loading, critical file requests from downstream users

About HexawareHexaware is a leading global provider of IT & BPO and consulting services. The company has achieved a leadership position in Business intelligence solutions across a wide range of domains such as Banking, Financial Services, Insurance, Travel, Transportation, Logistics, etc. Hexaware focuses on delivering business results and leveraging technology solutions by specialising in Business Intelligence & Analytics, Enterprise Solutions, Quality Assurance and Testing Services, Founded in 1990, Hexaware has a well-established global delivery model armed with proven proprietary tools and methodologies, skilled human capital and SEI CMMI-Level5 certification. Hexaware has a significant presence in the European market with local offices in the UK, Germany & the Netherlands. Our global footprint spans across 5 continents, 20 countries and 31 locations.

Business Benefits• Reduced development time and improved quality of deliverables• Significant reduction in testing cycle through proven test methodologies and test harness• Decreased post-production issues / bugs thus reducing the time-to-market• Reduced onboarding time of operations and support team due to prior experience in similar engagements thus ensuring project success• Incorporating best practices and process enhancements for predictability and conformance with the product guidelines

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