media management 2011-strategy module - jan 21_1

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Strategy January 21 - Morning Media Management – Module 1 Robin Teigland [email protected] www.knowledgenetworking.org January 2011

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Slides from my first lecture in the Strategy module in the 2011 Media Management Course at Stockholm School of Economics and the Royal Institute of Technology. here is more information on the course: http://nordicworlds.net/2011/01/21/strategy-course-focuses-on-virtual-worlds-and-gaming-industries/

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Page 1: Media Management 2011-Strategy Module - Jan 21_1

Strategy

January 21 - Morning

Media Management – Module 1Robin Teigland

[email protected]

January 2011

Page 2: Media Management 2011-Strategy Module - Jan 21_1

2

Objectives of this course

To introduce you to some strategy fundamentals

To introduce you to the basics of strategy and some core concepts and analytical tools of strategic management

To develop an understanding of the complexity and dynamics of strategic management in organizations

To take a look into the future of competitive advantage

To provide you with the opportunity to apply concepts in a live case project

To provide you with an interactive and reflective experience in which we learn together

Page 3: Media Management 2011-Strategy Module - Jan 21_1

Course description Multi-method

Lectures, Presentations, and External Guests Individual Assignments

Readings for each class Install Second Life on your computer and create an avatar –

Jan 25 Questions for external guests – Jan 25, Jan 31, Feb 2

Group Assignments Cola Wars Continue (HBSP) – Jan 21 Wumart Stores (HBSP) – Jan 24 Article Summaries – Jan 26 Gaming Industry STEEP (Speaker) – Feb 2 Live Case Day (Live) – Feb 7

Exam and Reflection Active learning and shared responsibility

Open dialogue and discussion Information sharing and appropriate use of internet

elearning platform, twitter, fb, etc www.plagiarism.org

Active groupwork – pull your weight 3

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4

Module Overview – 1/3 Jan 21 – What is Strategy?

Individual Assignment: Readings Group Assignment: Choose your Live Case Strategic

Issue Jan 21 – External Analysis: Industry Structure

and Competition Individual Assignment: Readings Group Assignment: Cola Wars Continue

Jan 24 –Internal Analysis: Analyzing Resources and Capabilities Individual Assignment: Readings Group Assignment: Wumart Stores

Jan 25 –An Entrepreneur’s View of Strategy in 3D Individual Assignment: Readings & Questions Guest: Steve Mahaley, PeaceTrain

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5

Module Overview – 2/3 Jan 26 – Recent Developments in Strategy

Group Assignment: Article summary ppt for slideshare Jan 31 – Executing Strategy

Individual Assignment – Readings & Questions Guest: Christian Björkman, MindArk Guest: Fredrik Nilsson, IC You

Jan 31 – Exploring Business Models and role of IT Individual Assignment – Readings & Questions Guest: Paul DiGangi, Western Carolina University

Feb 2 - External Drivers of Change: Exploring the Future of the Gaming Industry Individual Assignment: Readings Group Assignment: STEEP Guest: Stefan Lampinen, Speltjänst

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Module Overview – 3/3 Feb 2 – Creating Value Networks

Individual Assignment: Readings & Questions Guest: Malin Ströman, Independent Consultant

Feb 7 - Live Case Day: Integrating Theory with Practice Group Assignment: Virtual Worlds and Gaming

Feb 9 – Module 1 “Exam”

Page 7: Media Management 2011-Strategy Module - Jan 21_1

Live Case Teams – 16 Teams total

7

Page 8: Media Management 2011-Strategy Module - Jan 21_1

Independent research – Get started now Contact sponsors

Arrange time to talk now with sponsors to discuss issue

Ask what information and contacts they can provide Send them any questions you have in advance of your

discussion Follow related topics on twitter: opensim, virtual

world, second life, charity, gaming, etc. Check out library’s databases and library staff Blog, tweet, post, etc. about what you find

(#NVWN) Share with one another!

8

Page 9: Media Management 2011-Strategy Module - Jan 21_1

Live Case Day (February 7)

Project presentations Maximum 15 minute presentation by each Team 5-10 minutes for discussion by peer team and

other MM 2011 participants and faculty Presentations will be livestreamed on internet

and in Second Life on SSE’s island Presentations will be filmed and put on

NVWN’s blog Feedback survey -> 5 points to winning team

on final exam

Page 10: Media Management 2011-Strategy Module - Jan 21_1

Exercise

8 volunteers are needed

10

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11

What is a strategy course about?

Page 12: Media Management 2011-Strategy Module - Jan 21_1

Performance varies across industries

Reproduced from Ghemawat (2000), Strategy and the Business Landscape

Above-average

returns

(15%)

(10%)

(5%)

0%

5%

10%

15%

20%

Toiletries/Cosmetics

Steel

Pharmaceuticals Soft Drink Tobacco

Food Processing Household Products Electrical Equipment

Financial Services Specialty Chemicals

Newspaper Bank Integrated Petroleum

Telecom Retail Store

Tire & Rubber Electric Utility - Central

Electric Utility - East

Medical Services Machinery Auto & Truck

Computer & Peripheral Paper & Forest

Air Transport

12

Page 13: Media Management 2011-Strategy Module - Jan 21_1

Performance varies within industries

13

Discount General Merchandise Retail Industry

20.2%

17.1%

11.4%

7.1%

-1.2%

-5.5%-0.1

-0.05

0

0.05

0.1

0.15

0.2

0.25

Wal-Mart

FamilyDollar

DollarGeneral

Consol'dStores

Fred's James-way

RO

A 1

988

- 19

92

Industry Average 9.4%

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14

Where does superior profitability come from?

RATE OF RETURN ABOVE THE

COST OF CAPITAL

How do we make

money?

INDUSTRY

ATTRACTIVENESS

Where should we compete?

COMPETITIVE ADVANTAGE

How should we compete?

CORPORATE STRATEGY

BUSINESS STRATEGY

Grant 2008

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15

What is the role of strategy in an organization?

Strategy as Decision Support

Strategy as Coordinationand Communication

Strategy as Target

Improves the qualityof decision making

Creates consistencyand unity

Improves performance by setting high aspirations

Grant 2008

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16

Strategy must be dynamic, flexible, and innovative

Then what is the role of analysis in strategy?

Helps us to identify and understand main issues

Helps us to manage complexity

Improves decision processes (but doesn’t give answers!!)

Enhances flexibility and innovation by supporting learning

Grant 2008

Page 17: Media Management 2011-Strategy Module - Jan 21_1

Focus first on two models in this course

Industrial Organization (I/O)

Focuses on the environment outside the firm

Opportunities and threatsOpportunities and threats By studying the external

environment, firms identify what they might choose to do.

Resource-based View (RBV) Focuses on the inside of the

firm Unique resources, capabilities, Unique resources, capabilities,

and competenciesand competencies((required forrequired for sustainable sustainable competitive advantagecompetitive advantage))

By studying the internal environment, firms identify what they can do.

Successful strategy formulation and Successful strategy formulation and implementation actions result only implementation actions result only when the firm properly uses both when the firm properly uses both

models.models.18

Page 18: Media Management 2011-Strategy Module - Jan 21_1

Strategic analysis

Environment

Organization

Industry

Internal analysisRBV ModelInside->Out

External analysisI/O Model

Outside->In

19

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20

What is strategy?

Greek: ”strategos”, the art of the general

von Clausewitz Strategy: the art of using battles to win a war Tactics: the art of using troops on the battlefield to win

a battle

Drucker Strategy: doing the right thing (to allocate resources) Tactics: doing things right (to use resources)

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21

All the things right, but

not the right thing!

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22

What is strategy? No one definition

Strategy has many definitions Some include goals and objectives in strategy Some distinguish between goals/objectives and

strategy

Scholars have different definitions Grant: A unifying theme that gives coherence and

direction to actions and decisions of organization or individual

Porter: Delivering a unique mix of value based on choosing a different set of activities

Normann & Ramírez: Art of creating value – bringing value to customers and delivering value at profit

Page 22: Media Management 2011-Strategy Module - Jan 21_1

1. Long-term goals

2. Scope of the firm

3. Competitive advantage

Components of strategy

23Hitt, Ireland, and Hoskisson 2009

Page 23: Media Management 2011-Strategy Module - Jan 21_1

What is strategy?

Strategy An integrated and coordinated set of

commitments and actions designed to gain a competitive advantage

Competitive advantage When two or more firms compete

within the same market, one firm possesses a competitive advantage over its rivals when it earns (or has the potential to earn) a persistently higher rate of profit

24Hitt, Ireland, and Hoskisson 2009

Page 24: Media Management 2011-Strategy Module - Jan 21_1

What does Professor Richard Rumelt say about strategy?

Professor Rumelt: UCLA – Anderson School of Management Respected scholar in strategy D.B.A., 1972, Harvard University M.S. (Electrical Engineering), 1965 B.S. (Electrical Engineering), 1963, UC Berkeley http://www.youtube.com/watch?v=43kZDnyDXO

c

Apple’s strategy http://www.youtube.com/watch?

v=Yu0qeb_rJYU&feature=related

25

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The basic framework

INDUSTRY ENVIRONMENT

• Competitors

• Customers

• Suppliers

INDUSTRY ENVIRONMENT

• Competitors

• Customers

• Suppliers

STRATEGYSTRATEGYSTRATEGY

FIRM • Goals & Values

• Resources & Capabilities

• Structure & Systems

FIRM • Goals & Values

• Resources & Capabilities

• Structure & Systems

Grant 2008

The The LINKLINK between the between the FIRMFIRM & its & its ENVIRONMENTENVIRONMENT

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Generic strategies: Strategy is about making choices…

Scope(Customer/

variety)

Type of competitive advantage

Broad

Narrow

Differentiation Low cost

Differentiation Cost leadership

Differentiation-based focus

Cost-based focus

Porter

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Features of cost leadership and differentiation strategies

Generic strategy Key strategy elements Resource & organizational

requirements

COST Scale-efficient plants. Access to capital. ProcessLEADERSHIP Design for manufacture. engineering skills. Frequent

Control of overheads & reports. Tight cost control.

R&D. Avoidance of Specialization of jobs and

marginal customer functions. Incentives for

accounts. quantitative targets.

DIFFERENTIATION Emphasis on branding Marketing. Product and brand advertising, engineering.

Creativity. design, service, and Product R&D. quality. Qualitative

measurement and incentives. Strong cross- functional coordination

Grant 2008

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Generic strategies in the auto industry

Scope(Customer/

variety)

Type of competitive advantage

Broad

Narrow

Differentiation Low cost

???(Differentiation)

???(Cost leadership)

???(Differentiation-

based focus)

???(Cost-based

Focus)

Porter

Can you give an example for each

box?

Page 29: Media Management 2011-Strategy Module - Jan 21_1

Avoid being stuck in the middle

Market share

Return oninvestment

High

HighLow

Low

Differentiation Cost leadership

Porter 30

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31

Making choices

Strategy is about choosing what NOT to do: Which customers not to serve What products or services not to offer Which activities not to perform

Strategy is about NOT being all things to all people

Porter

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32

What is the goal of strategy?

Page 32: Media Management 2011-Strategy Module - Jan 21_1

The stakeholder approach : The firm is a coalition of interest groups— it seeks to balance their different objectives

The shareholder approach : The firm exists to maximize the wealth of

its owners (= max. present value of profits over the life of the firm)

For the purposes of strategy analysis, we assume that the firm’s primary goal is profit maximization. Why? Boards of directors legally obliged to pursue shareholder interest To replace assets, firm must earn return on capital > cost of

capital (difficult when competition strong) Firms that do not maximize stock market value will be acquired Hence: Strategy analysis is concerned with identifying

and accessing the sources of profit available to the firm

Strategy as a quest for profit?

Grant 200834

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36

Is anything else necessary?

3MSony

Hewlett-PackardJohnson & JohnsonProcter & Gamble

Motorola

Outperformed the stock

market by a factor of 12 since 1925 -

1996.

Collins & Porras, 1996

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37

What is the goal of successful companies?

Companies most successful in creating long-termshareholder value are typically those that:

a) Have a vision and mission—They give precedence to purpose and goals other than profitability and shareholder return

b) Have strong, consistent, ethical values

Examples: • “Visionary”, e.g., Disney, HP, IBM, Merck, P&G, Shell, Wal-Mart• Boeing

• Focus pre-1996: “to build great planes,” • Weak financial controls—yet high profitability

• Focus 1997-2003 : “creating shareholder value”• Outcome: loss of market leadership, declining profitability

Grant 2008

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38

Which concepts are discussed (either explicitly or implicitly)?

Successful

strategy

Long-term, simple, and agreed objectives

Deep understanding of competitive environment

Objective appraisal of resources

EFFECTIVE IMPLEMENTATION

How has Microsoft achieved success?

Grant 2007

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40

What is a firm? Why does it exist?

What is a business model?What is strategy?

What is vision/mission?

Grant 2008

Page 37: Media Management 2011-Strategy Module - Jan 21_1

Assignment for today

What is strategy? (1 -2 slides) Based on the course readings, your previous experience,

and potentially other sources, develop your own definition of strategy.

What are the relationships between the concepts of vision, mission, strategy, and business model?

What is your organization’s strategy? (2-3 slides)

Pick an organization in the Virtual World or Gaming industries and answer the following questions based on information you find on the internet:

What is your organization’s mission? What is your organization’s business model? What is your organization’s strategy? Can you summarize the organization’s strategy in a “strategy

statement” (see Collis & Rukstad article)? 41

Page 38: Media Management 2011-Strategy Module - Jan 21_1

1. Long-term goals

2. Scope of the firm

3. Competitive advantage

Components of strategy

42Hitt, Ireland, and Hoskisson 2009

Page 39: Media Management 2011-Strategy Module - Jan 21_1

4343

What makes a successful strategy?

SuccessfulSuccessful

StrategyStrategy

Long-term, Long-term, simple, and simple, and

agreed agreed objectivesobjectives

Deep Deep understanding of understanding of

competitive competitive environmentenvironment

Objective Objective appraisal of appraisal of resourcesresources

EFFECTIVE IMPLEMENTATIONEFFECTIVE IMPLEMENTATION

Grant 2008Grant 2008

Page 40: Media Management 2011-Strategy Module - Jan 21_1

44

The basic framework

INDUSTRY ENVIRONMENT

• Competitors

• Customers

• Suppliers

INDUSTRY ENVIRONMENT

• Competitors

• Customers

• Suppliers

STRATEGYSTRATEGYSTRATEGY

FIRM • Goals & Values

• Resources & Capabilities

• Structure & Systems

FIRM • Goals & Values

• Resources & Capabilities

• Structure & Systems

Grant 2008

The The LINKLINK between the between the FIRMFIRM & its & its ENVIRONMENTENVIRONMENT

Page 41: Media Management 2011-Strategy Module - Jan 21_1

45

Where does superior profitability come from?

RATE OF RETURN ABOVE THE

COST OF CAPITAL

How do we make

money?

INDUSTRY

ATTRACTIVENESS

Which industries

should we be in?

COMPETITIVE ADVANTAGE

How should we compete?

CORPORATE STRATEGY

BUSINESS STRATEGY

Grant 2008

Page 42: Media Management 2011-Strategy Module - Jan 21_1

46

Module Overview – 1/3 Jan 21 – What is Strategy?

Individual Assignment: Readings Group Assignment: Choose your Live Case Strategic

Issue Jan 21 – External Analysis: Industry Structure

and Competition Individual Assignment: Readings Group Assignment: Cola Wars Continue

Jan 24 –Internal Analysis: Analyzing Resources and Capabilities Individual Assignment: Readings Group Assignment: Wumart Stores

Jan 25 –An Entrepreneur’s View of Strategy in 3D Individual Assignment: Readings & Questions Guest: Steve Mahaley, PeaceTrain

Page 43: Media Management 2011-Strategy Module - Jan 21_1

Coca-Cola vs Pepsi Case (max 15 min) Q1. Is the concentrate industry profitable? Use Porter’s five-

forces analysis to analyze the concentrate business. Put the concentrate producers in the center of the model as the industry incumbent/rivals. What are the five forces and key underlying structural determinants of each of the five forces? What are the implications for the relative power of each force? Based on this analysis, how attractive is this industry? In other words, how high is the profit potential of the industry competitors? What are the elements of your analysis that lead you to this conclusion?

Q2. Why is profitability so different between the concentrate business and the bottling business? Repeat the above five-force analysis for the bottlers. How do the economics of the concentrate business compare to the bottling business? Which industry is more attractive?

Q3. What challenges face these companies today? How has competition between Coke and Pepsi affected industry profits? What factors are affecting industry profitability? How can the five-forces analysis help you to answer these questions? 47

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